• Geekly Lab

Overview

Geekly Lab has a rating of 3.61 stars from 44 reviews, indicating that most customers are generally satisfied with their purchases. Geekly Lab ranks 794th among Education Other sites.

  • Service
    6
  • Value
    6
  • Returns
    5
  • Quality
    6

What reviewers want you to know

Positive highlights

  • I communicated with customer support via chat and phone, since I wanted to know for sure that real people work there.

Critical highlights

  • They did for the second time , it came out still wrong.
  • Gave them more than a week, on the day i was suppose to get the paper they said it is not ready.
How would you rate Geekly Lab?
Top Positive Review

“It Helped”

Jake F.
12/7/19

Can't say anything about needing a paper, but I had accounting homework I needed help with. The geek did good and the customer service was great with replies.

Top Critical Review

“Unhappy with service provided”

Kathryn L.
3/16/20

People that write these papers for you, do not have English, a lot of times as their primary language, so the way they speak in their writing you can tell that it's not written by someone who has fluent in English. Bad experience. Wouldn't give refund! :(

Reviews (44)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer support (4) time (23) paper (25) customer service (3)
Thumbnail of user kathrynl114
1 review
0 helpful votes
March 16th, 2020

People that write these papers for you, do not have English, a lot of times as their primary language, so the way they speak in their writing you can tell that it's not written by someone who has fluent in English. Bad experience. Wouldn't give refund! :(

Thumbnail of user mollyd14
2 reviews
2 helpful votes
June 21st, 2017

Nice website, nice service. I used them a couple of times during my Literature course and World Culture course. They don't do certain things - drawing, for example. Special thanks to awesome customer care agents, very polite and helpful.

Thumbnail of user trietn3
2 reviews
2 helpful votes
May 25th, 2021

I've heard good things about GeeklyHub and how great it is, until I experienced it for myself, and see how bad it actually was. I had two tasks done with it, both needed a revision because they failed to meet the requirement I set out. This made me felt uncomfortable already. Then when I receive the result, one of the task, only managed to get one question out of 5 answered correctly, while all of the others are largely inaccurate. Plus, they always have the task done at the very last minute, even though I set the deadline very far from the actual start date. This left little time for revision in case something wrong happened, which this time did, even with revision. Overall, never again with GeeklyHub for me.

Service
Value
Returns
Quality
Thumbnail of user guielg
1 review
0 helpful votes
July 12th, 2021

I want to give zero but there is no option for that. Looking more money after agreement. Bad customer service

Tip for consumers:
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Products used:
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Service
Value
Returns
Quality
Thumbnail of user bobc319
1 review
1 helpful vote
January 3rd, 2019

This company uses folks who do not even understand syntax and have zero grasp of Grammer for the English language. I have no idea why this company is allowed to continue to be in business. They didn't follow the directions for the works and then refused to refund the money paid. Truly a trash company. Do not waste your time or funds

Thumbnail of user jakef124
1 review
0 helpful votes
December 7th, 2019

Can't say anything about needing a paper, but I had accounting homework I needed help with. The geek did good and the customer service was great with replies.

Thumbnail of user lauraa205
1 review
3 helpful votes
October 9th, 2018

Gave them more than a week, on the day i was suppose to get the paper they said it is not ready. Couple of hours later they sent me the document, completely did not follow instructions. I gave them a very detailed information and instructions did not follow it. You can tell they wrote the paper in hurry, when told it is wrong they kept me back and forth telling me they are checking. Then they said they need more time. Again couple of hours later they told me i didn't provide enough information and i have to provide them with the reference. Again asked for more time, mind you i am passed my due date to submit the paper. Refused to refund my money. By this time i sat all night and wrote my own paper and i needed my money back. They refused and the insist they will edit. When i refuse, they told me it takes time to investigate and refund. They are liars, don't trust them at all. Until you give them all your money they are very sweet and helpful, once they get their money, they don't care about you.

Thumbnail of user annaw86
Anna V. – Geekly Lab Rep

Hello, Laura! We are really sorry to hear that you had such a frustrating experience. Please, provide your email so that we could locate you in our client management system, investigate the issue ASAP and provide a compensation once you are mistreated.

Thumbnail of user mokag
2 reviews
1 helpful vote
July 9th, 2017

I used to ask geekly to proofread and edit my papers, it's always great to have someone professional who can double-check everything and give you some advice. Would recommend!

Thumbnail of user rudatuhac
2 reviews
0 helpful votes
March 20th, 2018

I needed an urgent help with the paper "Poverty in Mozambique" cause I have forgotten about it with my constant stress at work. These guys managed to find me a geek within 30 minutes and the final paper was ready within 5 hours. It took place at night, can you imagine?
I did not sleep though, cause I worried if I need to write my essay on my own, but everything ended up great!
Thank you Geekly Lab. I will come back to use your services again.

Thumbnail of user emilyf84
1 review
3 helpful votes
December 12th, 2018

If I could give them 0 stars I would. The day my assignment is due, the status on my paper went to "looking for a geek". I messaged them and they told me that the geek decided to stop writing the paper because they didn't feel likethey had the skills. I advise anyone considering them to RUN.

Thumbnail of user wadet10
1 review
1 helpful vote
August 11th, 2017

I have ordered 1 page essay on how cells obtain energy from food and got a poorly written paper in terms of grammar. I do not know, who writes for Geeklylab, but my Geek was definitely not a native speaker. The content was nice though, but I had to polish the paper completely on my own since I did not have time for revision.
Not completely satisfied with the paper.

Thumbnail of user annaw86
Anna V. – Geekly Lab Rep

Dear Wade,

My name is Anna, I am Geeklylab Product Manager. On behalf of the Geeklylab team, I bring our sincere apologies for the inconveniences occurred. I have already asked our Quality Team to check your paper. The refund 100% will be issued in case the essay is written poorly.
We are trying our best to deliver high quality papers to our customers, in case there are still some issues with the content, we strongly encourage to send your written work for revision. You can request as many revisions to fix your paper as needed.
I will send you an email with the resolution as soon as possible. Thank you so much for understanding.

Best Regards,
Anna

Thumbnail of user tenzinw2
1 review
2 helpful votes
September 4th, 2018

Despite giving all the info and even login to my account, they said i didnt provide enough info. I had to turn in incomplete paper, i asked them to add more they said oh its going to take 24 hrs its due that day! It wasnt my fault for them to find anothing person. They take money very fast yet they take 24 hrs to add lil info.

Thumbnail of user annaw86
Anna V. – Geekly Lab Rep

Hello, Tenzin! We are really sorry to hear that you had such a frustrating experience. Please, share your email or order number so that we could investigate the case ASAP.

Thumbnail of user davyh3
2 reviews
0 helpful votes
July 13th, 2017

I have received the notification that my paper is ready but I couldn't download it from my account, it took one smart customer care representative to close the deal.

Thumbnail of user kevinr166
1 review
3 helpful votes
March 21st, 2018

Do not use GeeklyLab.com. They basically take your assignment reword your questions as an answer or use a dictionary to try to define what your paper is about.

I was told i would be getting someone experienced in marketing at an MBA level, instead i would say the paper quality i got back would be a D+ in high school.

Customer support is terrible and they asked for a second chance to write the paper, only to provide a new version just as bad and left me less time to complete and turn in my assignment, which i had to write all over from the ground up.

Stay away. They take you money and don't deliver what was promised.

Thumbnail of user annaw86
Anna V. – Geekly Lab Rep

Hi Kenny, I'm Anna, GeeklyLab product manager.
First of all, please accept my apologies for the situation that occurred. I have checked the initial and revised version of the paper that you received. I totally understand your complaint. Although the geek who worked on your order has a degree in Marketing, she was not instructed that you needed an MBA-level paper.
As of right now, we have fully refunded your order. The money will be back to your card within 5-7 business days.
Second, thank you for your feedback. I do believe that we as a business should and will learn from it to improve our services. I'm frustrated just as you are. We will be introducing more strict quality control rules this spring and filter out people with subpar performance.

Thumbnail of user lucileh
1 review
1 helpful vote
March 24th, 2018

I am a new customer at Geekly Lab and has tried this service just once a couple of days ago. Well, the reviews I read are positive and negative at the same time. However, I decided to give these guys a try.
Currently, I am having trainings at work and cannot dedicate my full time to studies. I am very skeptical to writing services due to their low quality, however, this time I did not have any choice. My professor assigned a project quality management paper to evaluate a working process of any company by applying TQM. It is a time consuming process and, considering my situation, I was forced to ask Geekly Lab for help.
Here is my feedback based on the essay I received:

Quality

The paper was supposed to be 5 pages long. I received 4 and a half. Why? If i ordered 5. I found out later that 1 page is 300 words and the writer follows this rule. So, if you need exactly 5 pages it may require some extra payment. My professor did not say anything, so I hope to get good mark.
The paper itself was well written, I did not ask for revisions. However, I asked my Geek to show me a draft. Seriously, do it!

Service

I communicated with customer support via chat and phone, since I wanted to know for sure that real people work there. Laura (customer support) was very friendly and sounded promising. Customer support is responsive and polite. I did not have any issues.

Deadline

My order was placed for 1 day, pretty much short deadline for such a paper, I admit.
I received a request for extension. I could add my Geek around 7 hours, which is my night time. I was nervous, but the paper came in the morning and it looked fine.

My overall experience is positive and I might come back to Geekly Lab in case I need urgent help.
My 4 star review goes to Geekly Lab :)

Service
Value
Returns
Quality
Thumbnail of user courtneyn8
8 reviews
10 helpful votes
July 3rd, 2017

I cant express my gratitude to this amazing service that saved me from failing my English online course :) It was not very difficult, but it was full of multiple quizzes, which annoy you all the time, when you need to remember which one to pass and the deadlines to all of them. With Geeklylab - easy! I did not even check my dashboard progress before the completion of all quizzes. The Geek successfully completed them and now I am on track with my studies again.
Guys, it is a great service that really works!

Thumbnail of user jeremya28
1 review
1 helpful vote
April 25th, 2018

I spent quite a lot of money for 2 separate projects. First one literally got a 0/100. They only sent me answers with no explanations, a document with 30 words. When I asked them why they only sent me answers without explanations they said cause I didn't clarify. They should know better than me that they need to send explanations, this is a homework! So for this reason, they refused to give me a refund. Thank god the answers they provided me with were all wrong. I got my paper back, along with the real answer key. Sent it to them as proof that I got a 0. They were still refusing to refund me. After a week of bugging them I finally got the refund.
Second paper: I got a 60%, all answers were wrong, some of the calculations were correct and the grader honestly was too nice to give me that grade. Result: i got the worst grade of the class, by far! I will not ask for a refund for this project cause talking to them is just a burden worse than the price I paid. Also I know they will come up with an excuse and refuse to pay me the refund

Thumbnail of user annaw86
Anna V. – Geekly Lab Rep

Hello, Jeremy! We are really sorry to hear that you had such a frustrating experience. Please, share your email or order number so that we could investigate the case ASAP.

Thumbnail of user chrisw330
1 review
0 helpful votes
April 22nd, 2018

Excellency at its finest. Always done to the S rating. Awesome help and customer service. Can get expensive when doing power point but essay help is the best

Thumbnail of user anc70
1 review
5 helpful votes
December 21st, 2017

Oh my god. I requested 50 multiple questions and paid almost like $100 and waited 5 days. And then I got an answer from the geek, and guess what?
I got 44% out of 100%. Can you believe it? 44%
They gave me a 100% refund, but I already failed my online exam.

DO NOT USE THIS SITE. HORRIBLE SERVICE EVER.

Service
Value
Returns
Quality
Thumbnail of user annaw86
Anna V. – Geekly Lab Rep

Hello, we are terribly sorry that you ended up not fully satisfied with your experience.
Please accept sincere apologies for the situation that occurred. The geek that was working on your task is no longer our employee. Thank you so much for this feedback that helped us come to this decision. Really hope you see you back, we will never fail you again!

Thumbnail of user albertg34
1 review
0 helpful votes
September 19th, 2017

I have got an assignment from my Biology and Social influence class to write about determinism, what is it, is determinism real and if so can we have a free will?
I had to write one page paper response to kind of those questions written above.
I was busy these days at work, so I found Geeklylab via the search to complete this task.
Well, I was skeptical from the beginning, but then i talked to a lady over the phone, clarified the price for the order. It seemed to be a real service.The price was around 28 bucks and the paper was ready in 3 days as agreed.
It may take some time to reach them. They might not pick up the phone at once, however, I was satisfied with the paper received.

Thumbnail of user zoeg18
1 review
0 helpful votes
May 6th, 2018

Really came through last minute when I had to juggle a million papers at once. My assignment actually ended up getting an A+, there were minor adjustments that I had to make but only grammatical errors.

Thumbnail of user leeb131
1 review
4 helpful votes
February 20th, 2018

Hello everyone, i requested a research report paper on autism from a geek. They charged me $319 on my card. The work was submitted late. The geek never followed the guidelines and rubrics that was attached to my paper. When i called their customer support number and spoke to a guy about it, he saw and admitted that the work was done wrongly and he assured me that a refund will be issued to me.

They had to revise the work but it was still not done correctly. They did for the second time, it came out still wrong. After the work was revised three times, they sent me the final claimed report of the research report.

O. M. G... i cant believe this. I HAD A GRADE OF F. I sent them a message including the feedback from my instructor so that they can issue a refund. I went back and forth with this company and also waited for days but they sent me a message that they cannot issue a refund.

PLEASE RUN! RUN! RUN!

DON'T DO ANY BUSINESS WITH THIS COMPANY. THEY HAVE HORRIBLE GEEKS THAT DON, T UNDERSTAND THE WORK YOU SENT BUT THEY ARE IN SUCH A HURRY TO CHARGE YOU ON YOUR CARD. YOU WILL GET A GRADE OF F AND THEY WILL NEVER REFUND YOUR MONEY BACK TO YOU.

Thumbnail of user annaw86
Anna V. – Geekly Lab Rep

Hello, Lee! We are really sorry to hear that you had such a frustrating experience. Please, share your email or order number so that we could investigate the case ASAP.

Thumbnail of user sammyw13
1 review
1 helpful vote
March 10th, 2017

False promises. They don't answer my call nor respond to my queries. I had order 6 pages order it 4 of the pages were plagiarized. I ask for money back they dont return and share their policy.

Thumbnail of user annaw86
Anna V. – Geekly Lab Rep

Dear Sammy,

I am Anna, GeeklyLab Product Manager. Please, accept our sincere apologies for the inconveniences occurred. We strive to meet all our customer's demands as well as understand them. In case we face any quality issues we do return customer's money. Please, get back to us with your personal order number for the further investigation. I will personally check it for you and get back with the response. Thank you so much for understanding. I wish you to have a pleasant day and waiting for your reply.

Best Regards,
Anna from Geeklylab

Thumbnail of user ingriah
1 review
0 helpful votes
April 22nd, 2018

I would recommend this site to anyone! They are fast and would have your work timely. Each time my geek have my papers or even discussions correctly done with no errors!

Thumbnail of user grantl26
1 review
2 helpful votes
April 2nd, 2018

I have had two previous AMAZING project with geekly, unfortunately this last project will be my last. I had a project they did great on, an excel spreadsheet, and then a followup project explaining the numbers. I wanted the same geek to work on the project, as they did the numbers and would know what was going on. I was told through customer service this geek was available and to put their ID in my instructions. Well I didnt get this geek, first problem, but not a deal breaker. Then, the day my project was due, the status changed from "geek is working" to "looking for a geek", and I was informed by customer service that a geek refused my project, 5 HOURS BEFORE IT WAS DUE. They found another geek who threw together the project in about an hour, and I was up all night completely re doing it, and had to get an extension from my teacher because I wasn't finished on time. The powerpoint was a few created graphs that werent even in the instructions and no typed explanations like should have been, and my word document didnt have about half of the requirements, and had to rewrite the letter, as you could tell whoever wrote it was not fluent in english. I enjoyed my previous experience, but after this nightmare I dont know if I can return, and almost 100$ down the drain.

Service
Value
Returns
Quality
Thumbnail of user annaw86
Anna V. – Geekly Lab Rep

Hello, Grant! We are really sorry to hear that you had such a frustrating experience. Please, share your email or order number so that we could investigate the case ASAP.

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At GeeklyLab.com 750+ Geeks help you nail any task in any course you are taking. Get matched to the best Geek and get all study problems solved at Geekly Lab.

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Thumbnail of user annaw86
Anna V.
Geekly Lab Product Manager

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3.6
44 reviews
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