• GamesBite

Overview

GamesBite has a rating of 2.6 stars from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GamesBite most frequently mention customer service problems. GamesBite ranks 468th among Gaming sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Do not use dreadful customer service impossible to get refund on faulty goods.
How would you rate GamesBite?
Top Positive Review

“We always check Wannabid gamesbite site before buying stuff!”

Chris F.
1/16/18

Wannabid gamesbite friendly staff great value for money, check em out. Before buying be sure to look at their website ordering is easy deliverys are as promised, any returns ar3 dealt with promptly in a professional manner.

Top Critical Review

“I have never used this website before or even looked...”

Dave H.
10/13/13

I have never used this website before or even looked at it. On October 10th 2013, this company somehow deducted $118.19 US from my bank account and another $1.19 for an international fee. From looking at all the other comments this site is a fraud. BEWARE!

Reviews (50)

Rating

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Reviews that mention popular keywords

customer service (7)
Thumbnail of user daveh56
1 review
1 helpful vote
October 13th, 2013

I have never used this website before or even looked at it. On October 10th 2013, this company somehow deducted $118.19 US from my bank account and another $1.19 for an international fee. From looking at all the other comments this site is a fraud. BEWARE!

Thumbnail of user johng116
john g. – GamesBite Rep

You are using a customer review page to leave a low rating despite stating you have never used our company before we are not a fraudulent company and have served over 1 million customers since we launched in 2007 from time to time fraudulent cards can be used on our site however the question you should be asking is where did the fraudsters get your details from and not passing comments about legitimate businesses

Thumbnail of user stephenr4
1 review
1 helpful vote
November 17th, 2009

Grand so. Quick, painless. Got my Xbox Live code pretty quickly, allowing me to go and get killed repeatedly online and thereby affirm my status as a techno-failure.

Don't know what those other whingers are on about. They must be fairly pointless characters. The site's grand.

Thumbnail of user chrisf154
1 review
0 helpful votes
January 16th, 2018

Wannabid gamesbite friendly staff great value for money, check em out. Before buying be sure to look at their website ordering is easy deliverys are as promised, any returns ar3 dealt with promptly in a professional manner.

Thumbnail of user bartonp6
1 review
2 helpful votes
November 14th, 2013

Site is a fraud. Uses the website as a front to launder money from stolen credit cards.

Thumbnail of user shaunj
1 review
3 helpful votes
November 16th, 2009

This website is amazing. Especially if you're an Xbox 360 owner, on Xbox live. They sell 12 month Xbox Live, for £10 cheaper than Microsoft themself. The points are quite cheaper too. They do e-mail delivery of points and membership. They even have online support in case you need their help. Fast delivery on everything I've bought from them. Would strongly recommend you check them out.

Thumbnail of user davidg39
1 review
2 helpful votes
January 21st, 2012

Not instant delivery of points at all. Last time it took 3 days and rude emails from "john" at Gamesbite before they bothered sending the points.
Just tried again, fool i am, and two hours later absolutely nothing. I dont think they are con artists but the custoner service stinks. Stay away from them

Thumbnail of user annetm
1 review
3 helpful votes
October 7th, 2009

Nice website, easy payment, helpfull staff, real fast delivery.

Ordered a 3 month xbox live subscription, paid easily with paypal, contacted there support team for digital downloads and got a file photocopy of the code sent while in support chat immediately after request.

What more do you want cheapest around and faster than driving into town.

Thumbnail of user tinaw7
17 reviews
59 helpful votes
October 7th, 2011

Never ordered from their website but I have ordered from them twice via their eBay shop and never had any issues - Delivery was a little slow (about a week) hence the 4 stars but overall I haven't really had any issues.

Thumbnail of user michaelm150
1 review
2 helpful votes
September 17th, 2013

This site is a scam never used them then they took £9.99 individual transactions until bank was completely empty phoned bank they are refunding money and already investigating company for fraud

Thumbnail of user johng116
john g. – GamesBite Rep

We are not a fraudulent company however on the 29th august barclays upgraded there payment gateway however did not move across all the fraud rules that we have implemented over the years eg only 1 transaction per card in said amount of time we had to roll back the upgrade that took untill the 20th september and go back onto the old platform i am pretty sure this customer banks with lloyds tsb and my question would be if my card was used repeatdly on a site a do not normally use and for a large amount of the same transaction why did your bank allow the transactions to go through not only that why did you bank represent to us that you were making the paymetns using your verified by visa password this is called passive authentication where your bank allow the transaction to go through even though your password has not been used and i would strongly recommend you file a formal complaint with your bank over this

Thumbnail of user kellyh44
1 review
0 helpful votes
September 30th, 2013

I have never had any dealing with this site but 38 payments of £9.99 were deducted fr my bank account without my knowledge. I know this may not be the fault of the site but I would be wary about dealing with them.

Thumbnail of user johng116
john g. – GamesBite Rep

We are not a fraudulent company however on the 29th august barclays upgraded there payment gateway however did not move across all the fraud rules that we have implemented over the years eg only 1 transaction per card in said amount of time we had to roll back the upgrade that took untill the 20th september and go back onto the old platform i am pretty sure this customer banks with lloyds tsb and my question would be if my card was used repeatdly on a site a do not normally use and for a large amount of the same transaction why did your bank allow the transactions to go through not only that why did you bank represent to us that you were making the paymetns using your verified by visa password this is called passive authentication where your bank allow the transaction to go through even though your password has not been used and i would strongly recommend you file a formal complaint with your bank over this

Thumbnail of user stirlingw
1 review
2 helpful votes
June 7th, 2012

I never have done business with this company but to my surprise I got a call from VISA fraud prevention asking me if the transaction that came through this morning was valid. I hope Interpol is investigating them. I would be more than happy to assist them. Frigging theives!

Thumbnail of user jamesr3
1 review
4 helpful votes
October 27th, 2009

The site was really easy to use, and very fast in delivering xbox gamer points. I can't really fault it and would recommend it to anyone who wants instant delivery of gamer points or to renew there xbox live subscriptions. Plus it's cheaper than getting them direct from xbox

Thumbnail of user ianh
1 review
2 helpful votes
November 19th, 2009

Killed off my credit cards and could not buy my Xbox points via my xbox. Found Gamesbite and got my points by email this afternoon. I understand that if I had been in a hurry for them I could have got them via the live helpdesk first thing this morning rather than wait for the e-mail.
Great service, will be getting my future points from here.

Thumbnail of user jonathonm
1 review
3 helpful votes
October 23rd, 2009

This site is absolutely fantastic.

Microsoft charge £39.99 for 1 year of xbox live gold membership, which is already a fantastic price... GamesBite, however, offer the exact same thing (scanned and emailed) for £10 less!

BARGAIN!

Thumbnail of user maka1
1 review
1 helpful vote
February 15th, 2011

Bought a Tv ears had a technical problem with it sent back the item in perfect condition. Ask gamesbite a refund. They lie to me. And refuse.
Liers, with bad customers service (very rude people).
Stay away from this site. There are tons of good merchands out there... Gamesbite didn't deserve your business.

Thumbnail of user kellyw
1 review
0 helpful votes
November 24th, 2009

This website is great. I was able to get my product within minutes. Keep it up. Thanks for the fantastic service.

Thumbnail of user bobs5
1 review
1 helpful vote
January 29th, 2010

Think them people who are moaning about Customer service should email the right person as i got a response of the dispatch person on boxing day.

Link to there website in the listing i bought from which give me the information that they were closed but i got a response from karl

Thumbnail of user jaredm
2 reviews
24 helpful votes
March 24th, 2011

Horrible. Complete garbage. BE aware these ppl are thieves!
Ordered 'instantly sent' codes which never appear, as previous reviewer stated. You've been well warned!

Thumbnail of user andyl1
1 review
6 helpful votes
July 17th, 2009

We bought an xbox live subscription from these 'people'. When it arrived it did not work. We told them this immediately. They told us to log a support call with microsoft - checking with microsoft the subscription had already been activated by someone else. Gamesbite refuse to give us our money back, claiming that we had either 'had our email account hacked' (lol) or passed the code onto someone else and were trying to get another one free. These guys are not trading fairly. AVOID. AVOID. AVOID.

Thumbnail of user nickn
1 review
0 helpful votes
March 22nd, 2010

If there was a zero i'd have checked that... my first ever bad review for a company. Please do not risk dealing with them under any circumstances.

Their customer service is completely inept, finally got some money back after 6 months

Thumbnail of user phillipr
1 review
4 helpful votes
October 4th, 2009

Good fast service, even on a Sunday! Will definately be returning soon :)

Thumbnail of user stevew2
1 review
9 helpful votes
August 19th, 2009

Same experience as others on this page. They are complete fraudsters. Ordered 4200 xbox points from them - when the letter finally arrived with the code I found it had already been used. The email supposedly going to some "non - existent" address that "I" had supposedly given. Avoid at all costs!

Thumbnail of user ivanm
1 review
4 helpful votes
October 5th, 2009
Thumbnail of user bobg7
1 review
2 helpful votes
May 5th, 2011

I ordered an Instant 3 month Xbox Live code but there wasn't much about it that was instant. After a 3 day wait (admittedly it was a bank holiday weekend, but what is the point of offering an "instant" code if you can't deliver instantly, I would have been better ordering a card from Amazon or popping into Game, at least they open on a bank holiday/weekend) there was still no sign of the code. When the office finally decided to open I enquired what had happened to my order, it turns out they had cancelled it, without even contacting me or giving me an explanation. It was only when I chased them that I found out I had failed a couple of the fraudulent checks. Even though my credit card was apparently "fraudulent" they still took the money, a refund was on it's way but that doesn't explain why my card was deemed "fraudulent", surely no money would have been attempted to be taken from a "fraudulent" card? One of the reasons I apparently failed their checks is that I didn't put my phone number in when ordering. There was no asterisk or other indicator near this input field showing that this information was required, something which most online retailers show, so I assumed they wanted this for marketing purposes or a problem with the order and didn't fill it in. They wouldn't tell me the other criteria when I failed, which I thought was a bit fishy. Overall I wouldn't use this site again. I got my code in the end but it wasn't without effort and time on my part. The customer service side of things needs to improve (as well as extending business hours) if I would ever consider ordering from these guys again.

Thumbnail of user tobiasg
1 review
3 helpful votes
November 16th, 2009

Prompt and easy to get 12 month Gold membership on Xbox

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Thumbnail of user johng116
john g.

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