FreshBooks

I have been using Freshbooks for years. This past year I had issues with my Freshbooks linking to my Credit Union account. After weeks of trying, Freshbooks still has not resolved the issue. As a result of their efforts, I was locked out of my bank account 6 times and had to call my bank to unlock my account each time. I am switching to Wave, and I realize there may be issues with their bank connection also, but at least Wave's software is free, so I will not be paying to manually import my expenses.

I'm a freelancer and FreshBooks was suggested to me by one of my clients. I've loved it ever since. I can't believe what you get for free! If I had known about them on past projects, they would have made a huge difference in managing those projects. Their customer service is responsive and friendly. Highly recommend them.

Efficient and great tool for freelancers. Quick to learn and saves you money on professional fees.

Great freelancing site. Good customer service :)

Good experience with them, will recommend. Also, it's a very clean website. I like it!

I started my free trial and thought I could import the Customers/Vendors lists, then maybe try importing the journal and other stuff from QuickBooks, but even the simple things did not work. For example, I exported the Customers.xlsx from QuickBooks, converted it to CSV as FreshBooks wanted, and immediately ran into a problem. QuickBooks records customers' names as "First Last", and FreshBooks wants them separate, like "First" and "Last". Would I really need to go through and split those manually in the 21st century? I imagine how much more trouble it is to convert the more complex tables, and FreshBooks does not provide any means to migrate from QuickBooks. Later I found that there are companies that do the migration professionally, but I do not even know whether I would like FreshBooks or not. After it took several days for the FreshBooks support team to get back to me, I already made my mind - there is a reason I pay much more for QuickBooks.

Freshbooks gets my clients to pay on time - I used to invoice people by sending pdfs via email and through regular mail and the problem was that people just didn't always pay. I myself am also guilty of that because you just stuff the invoice in a bin and then try to remember to pay it when you can. But with freshbooks, I probably get 10-20% of people to actually pay on time because when you send the invoice, there is an easy online method of paying via a credit card right there on the spot. Obviously I do lose that 1-3% using credit cards, but getting faster payments is more important than that percentage.

I had 4 accounts with FreshBooks. 2 paid, 2 on a free plan. Prices have repeatedly gone up, the featureset has shrunk (with that last big redesign), and stuff just breaks without notice (AMEX account sync stopped working for almost a year and I had to enter everything manually). On top of everything, they just up and took the free option away one day and I couldn't log into my 2 free accounts without setting up a paid plan. Find other options or risk losing access to your data unless you pay up. I can't access my transactions, my receipts, nothing. I could not discourage this platform enough... stay away.

Well maintained freelancing website i really like this website.