Hired 2 web developers for 2 different projects and they take forever to get anything done at all. I have lost my money and will have to hire someone else or do it myself. Not impressed. Will not be using this site to hire people again. Would definitely not recommend to anyone else
Tip for consumers: Avoid. Avoid. Avoid. Avoid.Ask Jason about Freelancer
Hired three developers, two got stuck on the same level,the other one wanted 70% of payment released after creating one content type(drupal) keeping in mind the project was 30+ past due date. If you want professional help seek it from genuine companies, not middle man(company) that connect you to the service provider/developer
I had an experience with other design websites and liked the outcomes. I tough I would give Freelancer a shoot after seeing their ad on FB.. What a nightmare! Ive specifically chose the non-guaranteed contest, which them magically becomes guaranteed! After receiving literally unprofessional and childish designs, I've contacted them to cancel and refund the money... They simply disappeared, no response to any of my many emails. I am now dealing with them trough my bank trying to get my money back. What a joke and waist of time!.. Just stay away, period.
My Issue Not solved Barry Couldn't solve it either didn't take necessary action. Not happy at all with the service.
I lost 77$ from my credit card for fake job post i earned Zero. as per earlier chat conversation they told me to wait 28 Days i waited and contacted back. i didn't get refund. i have to pay back to the Credit card. please refund it 2 month now i trying to get refund.
Beware! This site is unstable, full of scammers, freelancers who pick up big projects with fair payments, but then return to hire freelancers for peanuts ... Literally $1 ave per 500+ word projects. If you get screwed Freelancer does absolutely nothing. I have made money here with legit employers who pay well and fair. But I have also been scammed numerous times, completing work under their "verified" employers and suddenly the employer vanishes without payment. We are talking upwards of 50 articles basically written and given to them for free because Freelancer will do nothing. Their dispute process is a joke. Half the time, it doesn't even work like it should. You can't actually get a timely response from CS. Also, they over charge you in fees. Like price gouging! The projects you bid on cost you, even with memberships. They will eat away at your profit more than eBay and Paypal combined. STAY AWAY or USE AT YOUR OWN RISK.
IMPORTANT: I don't know how about others but my experience with Freelancer.com was just a nightmare. They actually allowed to steal my money twice !!!!
Contests - there is a money back guarantee but be careful if nothing reasonable will be delivered they will ask you to extend the contest for additional fee, how many times I don't know but you will never get your money back. They will distribute your allocated budget to all the contest participants and that's it. No refund no nothing.
Projects: You can post projects get quotations, create milestones etc. If you have bad luck you'll award lousy provider that won't even be able do anything. They are all showing excellent designs but most of them are stolen form others. You will release some milestones for work that was done but even nothing tangible is delivered you may end up paying for everything because you either did not respond in time or that lousy provider raised dispute. Freelancer.com without checking anything can just transfer money to the provider any you'll end up with no money and undelivered project.
I have made one of the biggest mistakes trying it out.
Tip for consumers: Stay away!Ask Igor about Freelancer
I wanted to upload a project which I want sure I was actually gonna follow through because I was thunkibg of doing it myself, the wevsite suggested me that it was better to do a contest for the type of project I was suggesting, so i did what i didt know is that they had charged me since the beginning. I eas just browsing around with no idea what I was doing its a new platform for me and all of the sudden im doing a contest with 97 dollares charged on my card. I am never usung that webpage again.
Freelancer.com is full of scam policies, hired freelancer, he didn't completed my project but I have to pay full amount as I can not cancel the milestone payments, only freelancer can. If they want to trick you it's easy for them and you are helpless.
The Freelancer.com support will ask you to file a dispute which need 5 days to complete. If freelancer respond with just one word sorry, freelancer.com will ask you to pay a arbitration frees of $5 because he responded, and you have to waste 7 days again. My question is:
1. Why a employer need to pay extra arbitration fees when they paid all project fees in advance.
2. Why they dont bother to see the reply of freelancer before they escalate it to 3rd stage?
3. Why cant an employer cancel a milestone payment if freelancer is not responding?
4. Who will compensate employer for time loss when project delayed by using tricks.
To me it's a complete scam site, please avoide using it.
I had a problem with my freelancer that part got resolved. I had a problem retrieving 10 dollars back to my PayPal from a milestone . It took over a week and 13 emails later wow! Terrible site in terms of handling your disputes or services
Freelancer is a sham business. It mostly is a huge fraud one of its kind , It disregards Australian Fair trading laws, Australian Security Commission Laws to operate a Company.
It violates all financial institutional fair practices agreements.
There has to be an official Australian Government Inquiry ,
Business Freelancer operating from Suite 52, Jones Bay Wharf, 26-32 Pirrama Rd
Pyrmont, New South Wales 2009, Australia
Should be closed down and its Managing Directors named shamed and to be black listed.
This is only possible if people who have complaints against Freelancer Both Users and designers tolodge their complaint directly to Australian Fair Trading
All the bad experience review from the other users are so true. I had the same experience too. I had a dispute with the designer who did nothing and I've lodged a dispute. And I do not know why freelancer.com still release the money to designer who me knowing. ! You will never get any support from their customer support ! They are making it so difficult for you to get support ! This is a scam website !!
They charge money for anything and everything! I can't believe they charged me $40 for deleting some old entries that I had on the website. I was just trying to clean up my dashboard area so that it can look cleaner. Now who charges money to delete any old entries???? This is never heard of ever in my life!!
Because they do such fraudulent activities, they don't have a customer service phone number and you can only chat with them. Chatting takes forever to convey and come to a resolution!! A 5 mins call takes 1.5 hours. STAY AWAY FROM THEM!!!
This page has a terrible disorganization as customers who hire a freelancer and contests when paying. Especially in contests with the method of delivery is literally a scam ... the client disappears when one goes up the files after winning the contest. Then the freelancer ends working for free. And not only that is the problem with the page, for more ther charge a membership that I have not asked.. for one month trying to put it down and I always continued with the same then as could I call that? thieves is the only word that comes to my mind. If you want to offer a better service, have better control of employers! be responsible and pay the freelancer for those customers who do not pay and disappear in the contests. It's the least you can do as you charge a membership that is not asked. Thank you!
Tip for consumers: Beware of the client with whom you will work.Ask Elizabeth about Freelancer
This site has too many copy and paste businesses, that does not even review your requirements. To find an actual freelancer here is very hard, and very time consuming. I have yet to have an successful project,
This site needs a better screening process for freelancers, and a better complaint function.
They billed me for 5 months for a PLUS membership that i never subscribed for, and now they wont refund, i never even got a notification that that they we're billing me.
What a bunch of crooks, they resort to such scams...
They eventually refunded the 5 months.
First my account was disabled,
I can't login because freelancer thinks I did not use a valid ID(I send my valid drivers licensed), I only ask to changed my username from XXX to YYY for the reason the name I used when still my wife was is living, so I would like to change username(fancy reason for good name), but freelancer banned me, its better I did not ask to changed my username. But someone from freelancer as a good member of Board of Directors(I think) I meet, he helped me restore my account after explaining to him in Facebook.
2nd > my account was hold, I can no longer bid projects because my previous client who pays me uses a fake credit card that worth $288(I think), and was charged to my account, freelancer says I have to pay it to restore back my account that has 15 good reviews(I think), and because I have nothing to turn around for work so I have to make another account, now I'm back to zero(0to2) reviews, it's hard to meet some clients if you have no good feedback.
They deduct amount percentage of work even the client or employer did not released milestone for payment, so instead your looking for money from their help, they're the one who grab you down.
Exchange rate is very heavy, I paid(was deducted) $48 from INR to USD.
freelancer is disappointing! I can call it a scammer also.
freelancer is a helper but a thief also, corruptionist online job.
I had a bad experience on freelancer.com. I hired a freelancer and his name is graphicexpert9, He could not do the job as promised, and promised me to refund me after, he didn't. Freelancer.com did not have solution to resolve it, very disappointed. I lost some money.