Formal Dress Australia has a rating of 4.05 stars from 76 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Formal Dress Australia most frequently mention customer service. Formal Dress Australia ranks 9th among Dresses Other sites.
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The dress quality is great for the price and it doesn't look like it came from far away. I did custom measurements and I took them bigger with the intention of needing a tailor because since I have never used the custom measurements option I wanted to be super safe. The dress came a week earlier than expected which got me so excited and the color was beautiful just like shown online. Buy the dress if you're thinking about it because you save yourself so much money!
Very Very poor. We ordered a dress for my daughter's formal and when it arrived, it looked nothing like the picture. The dress supplied was the wrong colour, and despite their policy of refund for wrong colour, they refused to honour. It was a very pale copy of the dress on their website: on the website, an elegant, flowy ROSE gold dress. What we received, heavy cheap looking gold dress. Look at the photos, they speak for themselves! Never order from that site! We lost 165$
The dress quality is great for the price and it doesn't look like it came from far away. I did custom measurements and I took them bigger with the intention of needing a tailor because since I have never used the custom measurements option I wanted to be super safe. The dress came a week earlier than expected which got me so excited and the color was beautiful just like shown online. Buy the dress if you're thinking about it because you save yourself so much money!
Ordered a dress for daughters wedding but not what i expected in terms of fabric and fitting.
I emailed supplier and provided information for return and have not heard anything for months even though i have been sending a message each month since April. Am upset as I have this dress lying around, i don't want.
Products used:
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After taking some rough measurements, I ordered this dress (somewhat nervously) and waited for it to arrive. The dress came in a package and when I unwrapped it, I was astounded to see it was pretty close to perfect albeit a bit crumpled. Good stitching, heavy fabric and it fit perfectly. I can't believe how positive an experience this has been shopping here and it will not be the last time. I shall recommend this site to any friends wanting formal or party dresses. I am very impressed.
The dress arrived in Australia after only 24 days from the booking. This looks exactly like in the picture and the fabric is smart and fits very well, it is also extremely comfortable. Finally I would also like to compliment the service of immediate response that occurs in the case of requests, I had some problems with the payment but was soon found an appropriate and satisfying solution. It was my first experience with this amazing site, but I feel I will become a regular customer of this site.
This dress is absolutely beautiful! My daughter loves it. The quality and overall look of the dress is better than we ever expected! The fabric underskirt is so pretty and adds such a unique touch to the skirt. The beaded bodice is so elegant and just lovely. Shipping was very fast and it arrived well before the date we requested. Highly recommend MillyBridal and the dress!
Very Very poor. We ordered a dress for my daughter's formal and when it arrived, it looked nothing like the picture. The dress supplied was the wrong colour, and despite their policy of refund for wrong colour, they refused to honour. It was a very pale copy of the dress on their website: on the website, an elegant, flowy ROSE gold dress. What we received, heavy cheap looking gold dress. Look at the photos, they speak for themselves! Never order from that site! We lost 165$
Hi, this is the first time I have ordered anything from you and I am very pleased. I ordered custom sizing because I am over 6 feet tall and also needed some other modifications according to your size chart, but I was a little nervous about how it would fit. The quality is good and I couldn't be more pleased with the fit and look of the dress I was also pleasantly surprised at how quickly it came. I would definitely order from you again. Thank you.
Do not purchase a dress from this site. My purchase didn't come in time for my event (ordered over two weeks beforehand). Refused to refund me. They are based in China and take no accountability for their poor customer service. Better off throwing your money in the garbage bin, a more worthy recipient than this company. Will lie to you.
I was really nervous when I ordered this dress because I had read a lot of online reviews saying not to order from this website because the dresses never came as they looked online. However, once I received the package I was beyond amazed with the dress. It is exactly as seen online, it fits true to size and the color is vibrant. The quality of the dress is amazing as well. Overall, I am beyond impressed and would definitely recommend this to purchase for prom or another formal event.
I would just like to thank you so much to the team at FormalDressAustralia for my beautiful dress! I felt like an absolute queen and got so many compliments on the night. The dress fitted absolutely perfect on my chest, waist and body altogether (I sent in my own measurements as i struggle with sizing). I have never loved a dress more in my life and will definitely being wearing it again and again, as well as coming back again again! Thank you so much xxx
The dress fits very well and is so well made. The top is modest. I loved that we could request a length and it was made for my daughter's measurements. It has built in bra cups which is great. The color is just as depicted on the screen.The dress arrived far before the estimated ship date. I would order from this company again.
The dress arrived after three-and a half weeks, and I was very pleased with it. The colour - royal blue - was very nice, and it was a very good fit. It was a good idea to pay the small supplement to have it tailor-made. Luckily it was easy to find some accessories. It would also be a good idea to sell some options for such accessories on your website. Another idea: it would be nice if there was a wider choice in fabric available - for a supplement of course.
My experience with Formaldressaustralia was truly fantastic. They made sure my order was packaged and ready to be shipped before my order was even done processing so that there was no delay when it finally processed. It was obvious they wanted my business and did a great a job of showing me that with their great customer service! My order was shipped to me very quickly. It's no wonder that I will definitely be using them again when I plan for future purchases!
Absolutely terrible! If you're looking for a sign not to buy, here it is. Trust me guys, you will 100% regret this. Cheap dresses made in China horrible horrible horrible. Look carefully at the all the 5 star reviews. Same writing style, all 1 review per account. Much better off getting a $200-$300 dress from Alamour or Bariano.
Dear Lisa,
We're sorry to hear you weren't pleased with your experience!
Firstly, We'd like to check your case and offer assistance. Unfortunately we could not find any order under your name, please feel free to contact us and provide your order number?
We will then help check what caused the problem and try to find a proper solution to help you out.
Thank you for your understanding and cooperation in advance.
Secondly, For the reviews on Formaldressaustralia page, they are all real, please don’t worry about that. In order to offer better service and make our quality, shipment, and service best match people needs, we hope all our customers can give us some comments or suggestions, we will listen to your opinions with an open mind. As to the reviews, we did not remove any bad reviews and they can be seen on this page.
Of course, you also can check our real photos: http://www.formaldressaustralia.com/style-gallery/
For more questions, you can also send us an email to service@formaldressaustralia.com. And we will reply to you within 24 hours. Have a nice day.
Best regards,
Formaldressaustralia Customer Support Team
My daughter fell in love with the picture and we were not disappointed. The dress looked beautiful on her. For the money the dress was worth it! Even though we sent in her exact measurements the dress ran a little big. Having never worn strapless before we had a strap sewn on and my daughter felt comfortable and confident all night. Would definitely order again!
I am extremely pleased with my purchase. Totally satisfied from the very beginning. The accuracy of the ordering process, the tracking as well as the the delivery and the actual receipt of my order were outstanding. I knew that because of the indicated length, I would need the dress cut and hemmed. The hemming was the only alteration needed. The color and fit are perfect. I will continue to use this online company.
I was worried at first, getting a formal dress online but boy am i happy i did. This dress is so so so soooooooooo pretty. I did a custom fit and it fits be like a glove. Very well made dress. Customer service was awesome too. Any time i had a question about my dress, someone answered right away. I'm so happy with my dress. It's perfect. If i could id tell everyone to buy formal dress or any type of dress from them!
I was afraid to order on this site until the last moment, but then I decided to take a chance and didn't regret. The dress is sewn qualitatively, good fabric and nice color. I'm pretty tall, so the dress was sewn by special measures and sat on me perfectly. The order came very quickly. I'm absolutely satisfied and will advise this site to all friends.
OMG... this dress is stunning! First time ordering and I am thrilled! Packaged beautifully! Cannot believe the details... even has a "bra strap" to add to the fit! Zipper is a little tough at the waist to get up, but no other issues! I cannot believe the quality! Measurements for length were tricky and I suggest barefoot, as they add length for heels. This is my only concern and I hope I can find tall comfortable heels to get this off the floor! I cannot say enough about this dress... will definitely order again.
I am extremely unhappy with the quality of the dress that arrived. It was missing a large amount of heading from the armpit and another smaller section on the back. When this was pointed out to Formal Dress Australia they said that they inspect all dresses and sent through the photos of the dress which you can clearly see the beads are missing. They still will not give a full refund although the dress is useless. I have attached their response and the photos of the dress
Thanks for your message.
We are afriad that we did make and send the dress in good condition unless we will not send it to you, hope you can understand our work.
Kind regards.
Dear Kat,
We are sorry your order has not met your expectations.
Our products are quality checked before being sent out to our customers. We strive to give our customers the best quality at the lowest prices.
We always aim to offer our customers the best solutions to their issues in line with our policies. Please see more details on our refund and returns policy here: http://www.formaldressaustralia.com/help/returns.html
We never ask our customers to write praise for us.
You are welcome to leave a review of your general shopping experience that you wish. Your review will also help other online shoppers.
Pls, feel free to contact us if you have any questions. Our email address is service@formaldressaustralia.com. We are always here to help.
Kind regards,
Formaldressaustralia Customer Support Team
I ordered three formals from you last month and they came faster than I thought and fit perfectly had yu custom fit them. I just now placed an order for two more formals for my sister, custom fit and I've got two friends that have just ordered two formals from yu. I would tell anyone looking for a beautiful well made dress to look at ordering from you. Thank you so much and I will be ordering from you in the future.
I'm in the blue but I would just like to say I was extremely nervous before my formal, I was wondering about how my dress was going to look and fit when it came in, I patiently waited because I had never ordered something this big offline but when it came in I tried it on I was just blown away with the dress but I was still so scared but formal rolled around and I put that dress on and felt beautiful! Thank you so much for custom making my dress and getting it to me before my formal. My night was amazing!
I am so happy I chose this Formaldressaustralia dress for my formal. I highly recommend paying a bit extra and getting the dress custom made - mine arrived and fit me perfectly. The material is very high quality and I was very impressed with how well made the dress was (especially given the amazing price). Thank you so much - I couldn't have been happier with my beautiful purchase!
I went to formal in early time, and I am just getting around to writing a review; I told myself that I would write one if I got the right result. I was scared to order my formal dress online, especially since I saw a lot of mixed reviews about this site. But I was running out of time and decided to give it a shot, and I am so glad I did. My dress was beautiful and inexpensive; it was perfect! I loved my dress. It even came earlier than expected and exceeded my expectations, thank you Formaldressaustralia.com!
This dress was perfect! I was concerned about the dress, particularly the embellishment not looking the was a pictured. I was more then I expected. I have recommended this site to many people as they are in need of formal dress on an annual basis. Also, when I initially ordered the dress there was a discrepency with my custom order measurements. They contacted me immediately via email and I thought that that would delay my order and that I would not get my dress in time for my event. It did not delay it at all.
We have won several prestigious awards from the fashion industry in recognition of our excellence and we pride ourselves on being the ultimate occasion wear specialists; the very best in dressing up every occasion.
Our collections are always red carpet ready - the perfect balance of glamour, elegance and drama - embody decadence and sophistication. Dressed in spectacular beading, glamorous laces and enchanting fabrics, you are assured to be the center of elegance and attention.
We are always looking out for new opportunities and ways to stay in the forefront of its market. Your feedback about our product and our service is highly valued as we would really like to know what the customers want. To help us improve in all areas please email your feedback to: service@formaldressaustralia.com.
Hello Annabel,
Thank you for your review! I'm so sorry to hear that the dress you ordered didn't meet your expectations. Unfortunately, we could not find any order under your name, please feel free to contact us and provide your order number? Our email address is service@formaldressaustralia.com.
We never want to leave a customer dissatisfied. We do have fit experts in the office daily, so if you'd like a second opinion with sizing or exact product measurements for reference in the future, we would be happy to help!
We really appreciate you taking the time to share your feedback. We listen closely to comments such as yours, in hopes of improving the online shopping experience we provide whenever possible. If there is anything else we can do to assist you, please don't hesitate to respond to our email or get in touch with us via Live chat / WhatsApp!
Have a great day!
Formaldressaustralia Customer Care