FootballTicketNet Questions & Answers

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Here’s what consumers have asked with answers from FootballTicketNet staff and previous consumers.

53 questions answered
8% answered in 1 day
Question:

Answer:

They usually send the tickets 2-1 days before the match date to a hotel address or any other address you give them in the same city as the match takes place. I suggest you call them or write them an email about this just to be sure

By danny r.
Question:

Hi i am going to a barcelona football match and i was wondering can you send me the ticket to my email instead of sending it to my hotel?

Answer:

I know they have e-tickets but I think it depends on the match if they can send e-ticket

By trevor i.
Question:

Hello, i want to buy tickets for an arsenal match. is it enough if i buy tickets from you footballticketnet.com or do i also need to have a membership card? thank you, pawel

Answer:

Hi Pawel, thanks for your visit to our site. We will provide you with all you will need to get int. clovis@footballticketnet.com

By Clovis D.,
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Question:

Hi guys, i would like to enquire, liverpool vs spurs at anfield, 02/04/2016, however liverpool official website have not released the tickets yet, how come your website already have seats for the game?

Answer:

They use individuals season tickets, so if someone owns a ticket and has put it to them for re sale then they are able to advertise

By Helen R.
Question:

I just ordered tickets for the champions league final in berlin and they told me that the tickets will be delivered to the hotel in germany as they don't ship to the us. i received an email confirmation and an order number but i'm nervous. it this site legit? thanks

Answer:

You will probably get them but right at the last minute, so be prepared for a little bit of anxiety

By james v.
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Question:

Hi i've received tickets which are not in the category i bought. please advise how i get a refund

Answer:

Hello - Thank you for your question. We already answered your question a few days ago via mail. If, you want, we can paste here copies of all emails we have been sending you.

By Clovis D.,
Question:

Is this website legit

Answer:

100% - I trust them. There will be always people who will write about them bad things - but they are a legit site.

By germie G.
Question:

I want to book arsenal tickets for the 2nd of january when would i expect to receive the tickets if i bought them now

Answer:

Hi Carla, thanks for your visit to our site. Tickets are usually delivered about 1-2 days before the match. Clovis@footballticketnet.com

By Clovis D.,
Question:

Answer:

Hi Mohamed - I know that the e-ticket is enough for sure to enter the match. I think they send the e-tickets 2-3 days before the match date to your email address, but you have nothing to worry about - they promise and guarantee the tickets 100%

By Scott K.
Question:

Has anyone bought tickets for chelsea fc? i want to purchase tickets for stamford bridge, oct 17th chelsea vs aston villa, but i am afraid this web page is a scam and will send non authentic tickets. can anyone tell me is this web is trustful? thank you

Answer:

Hi Karen, Thanks for your visit to our sit. We are private company dealing on the secondary market, reselling tickets. Contrary to most of the options you can find online, we are offering full guarantee on our orders and this means that you are guaranteed to get official and valid tickets on time and located as you requested. It is obvious that, by reselling tickets, our prices are usually above the face value. Also important to take note is about the delivery: as informed everywhere on the site, it will happens about 1-2 days before the match. Zoe R. Who is writing about us in this page, for example, bought tickets for a Barcelona match, got them on time exactly as bought, and claimed us about the price difference between what she has paid and the face value. This is a very good example on how a reliable company like ours gets, sometimes, bad reviews: the reviewer blames us not for not getting exactly what was purchased but for not understanding that a secondary market company, reselling tickets, cannot sell them at the face value (and this information is everywhere on the site). She has paid exactly what was advertised, not even 1 extra cent. I will be happy to go over any question you will have, here or straight to my email address: clovis@footballticketnet.com Clovis Dalessandro CRM Manager www.footballticketnet.com

By Clovis D.,
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