• FNAC

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Overview

FNAC has a rating of 2.4 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. FNAC ranks 491st among Marketplace sites.

  • Service
    3
  • Value
    2
  • Shipping
    3
  • Returns
    3
  • Quality
    2
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How would you rate FNAC?
Top Critical Review

“Alert”

SDP S.
3/30/23

Alert, do not sell on the Fnac Portugal marketplace, they block your payments for 3 years during the entire warranty period. Above all, do not sell on their website. I am a former seller on this platform.

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user helderf4
2 reviews
0 helpful votes
January 29th, 2021

Atrasam-se na entregua e quando pedi para devolver só me respondem que já foi entregue.

Queria que enviassem a transportadora que se atrasou vários dias para recolher o artigo e recusaram-se.

O artigo era para a minha irmã logo e vou ter de me deslocar 30km para o ir buscar e ir aos correios EM TEMPOS DE PANDEMIA.

Tudo a meu custo claro.

Apoio ao cleinte quase inexistente e demoram dias a responder quando não lhes interessa.

Service
Shipping
Returns
Thumbnail of user sergios4
2 reviews
5 helpful votes
November 15th, 2013

O site é (na minha opiniao) desorganizado, as categorias em que estão "arrumados" os artigos nem sempre são intuitivas.
Tentei efectuar o pagamento de um artigo por diversas vezes e a pagina de pagamento estava sempre em baixo... DESISTI.

Outro ponto muito negativo é o facto de não ser possivel pagar através de PayPal.

Thumbnail of user alined21
8 reviews
1 helpful vote
September 28th, 2022

Comprei um telemóvel (iphone 7) recondicionado, veio como previsto. A chateação foi ter de ir buscar no armazém da empresa de entrega. O sítio era super longe, sendo que poderiam ter deixado no ctt da minha freguesia…

Service
Value
Shipping
Returns
Quality
Thumbnail of user sdps
1 review
0 helpful votes
March 30th, 2023

Alert, do not sell on the Fnac Portugal marketplace, they block your payments for 3 years during the entire warranty period.
Above all, do not sell on their website.
I am a former seller on this platform.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ruij
10 reviews
19 helpful votes
April 12th, 2016

Good seller. Many information. Fast.

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About the business

Compre online com descontos exclusivos: telem?_veis, m̼sica, inform? Tica, livros, filmes, eletrodom̩sticos... Portes gr? Tis e vantagens para Aderentes Fnac

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