• Flowers For You

Flowers For You

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Overview

Flowers For You has a rating of 1.12 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Flowers For You most frequently mention customer service, full refund, and next day problems. Flowers For You ranks 206th among Flower Delivery sites.

  • Service
    25
  • Value
    23
  • Shipping
    22
  • Returns
    9
  • Quality
    20
Positive reviews (last 12 months): 0%
Positive
0
Neutral
2
Negative
11
39
See all photos
How would you rate Flowers For You?
Top Critical Review

“Products did not get delivered”

Heather S.
1/4/24

My order was not delivered at all, nor was their any notification that there would be a delay. It was very upsetting as this was an important date, and left my friend without anything on a very tough day for her. I would never recommend this service for anyone who was looking to get something delivered for a specific date.

Reviews (53)

Rating

Timeframe

Other

Thumbnail of user heathers2483
1 review
1 helpful vote
January 4th, 2024

My order was not delivered at all, nor was their any notification that there would be a delay. It was very upsetting as this was an important date, and left my friend without anything on a very tough day for her. I would never recommend this service for anyone who was looking to get something delivered for a specific date.

Service
Shipping
Thumbnail of user barbarab4518
1 review
1 helpful vote
January 11th, 2024

My Mom ordered flowers for her cousin at Christmas flowers never received…Called 2 times oh will be delivered next day never were!
This just fries me! How does this place stay in business! Never again!
Service awful! They lie! Said would be delivered! I am sure was charged anyway 😡

Service
Value
Shipping
Returns
Quality
Thumbnail of user debrap500
1 review
1 helpful vote
December 15th, 2020

I would not recommend this company to anyone. I had the worst week of my life trying to get my daughter's flowers, candy, and bear delivered. First they delivered to the wrong address, then I couldn't get them delivered again for a week when it should have been the next day.

Thumbnail of user scottf1707
1 review
1 helpful vote
February 20th, 2024

Ordered Valentines flowers for wife, advertising on webpage is misleading. They say hand delivery, was shipped UPS from LA. Flowers arrived crushed in a box zip tied together…vase was separate and not the one I ordered. Wife had to assemble the crushed flowers in the base. Also paid for early delivery which never happened…. This company should be shut down! NEVER ORDER FROM THEM!

Products used:
Flowers

Thumbnail of user missd68
1 review
1 helpful vote
December 4th, 2023

I ordered flowers for my sister as she got out of the hospital late Friday so I did a Saturday delivery. Nope. No reason so I called. They said they couldn't find a local florist to deliver on weekends so refunded only the rush charge and assured me would deliver on Monday. I did chat at 1pm Monday since no communication and not received yet. They assured me they were still On track until 6 pm. 6:10 pm I called again and no excuse but something about local florist. This is a city and not remote. They offered me 20% off my next purchase which I'll absolutely never do again! I asked for a full refund. They seem to all be in India and no idea of US florists. RUN

Tip for consumers:
There are so many other legit options.

Products used:
Flowers

Service
Value
Thumbnail of user gg330
1 review
1 helpful vote
August 18th, 2023

Ordered flowers to be sent as a birthday gift the following day. Picked a bright arrangement with sunflowers. At 5 p.m. the day they were to be delivered, they wrote and said that they didn't have those flowers but would send something comparable. What a joke, and very embarrassing for me. See photos. They sent 3 red roses with baby's breath in an ugly, cheap vase with curling ribbon tied around it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kimm2177
1 review
1 helpful vote
May 9th, 2023

Put in order, site said card error please reinput, did it again, site just keeps saying error. Called bank, have 2 pending charges. Company says I don't just to reorder. After hours of back and forth they say I never placed order must be fraud on my card. Now no response. $150pending on card. Guess Mom gets no flowers. Horrible customer service. Blames customer. Will not take responsibility.

Thumbnail of user thorntonjade96
1 review
0 helpful votes
May 11th, 2023

I am very disappointed in my experience with this company. Not only did the arrangement arrive late and customer service said there was nothing they can do but give me a 20% refund, but what the recipient received looks nothing like the photo. I had ordered a lavender tea set with a butterfly. What arrived was a blue and white tea cup with yellow flowers and no butterfly. Customer service essentially said I was SOL since they had already refunded me 20% off for the item arriving late. After going back and forth and stating that I would love to provide a review for them on social media they issued me a full refund. I wish I would have come to site jabber rather than review their website reviews as the website is clearly filtered which is illegal.

Thumbnail of user markr3305
1 review
0 helpful votes
May 13th, 2023

Ordered two dozen rainbow roses for my mom on Mother's Day w/ cookies but she received red and white roses with chocolate covered strawberries instead. Three stars because they arrived on schedule and the flowers were in good shape but I think ill try out 1800 flowers on the next go.

Value
Shipping
Quality
Thumbnail of user francheskaa
5 reviews
2 helpful votes
September 22nd, 2023

I wish I would had done some research on this horrible company, I pay for the most expensive bouquet on the website and got a supermarket bouquet. Nothing like the pictures on the internet. This company is a scam and should be taking off the market

Service
Value
Shipping
Quality
Thumbnail of user tala11
1 review
0 helpful votes
May 14th, 2023

Total rip off. I paid for top upgrade and the bouquet was still paltry and it came later than promised. Nothing like pics on site.

Products used:
Flowers, gift basket

Service
Value
Shipping
Quality
Thumbnail of user helenw1088
1 review
0 helpful votes
February 12th, 2023

My husband works out of state and wanted to send me flowers for an occasion. He should have called our town florist but did not. This company is a joke. They are basically scamming you. For $60 there were 4 stemmed red Roses and about six small Lillie's. That's it. They were all wilted. Not in any kind of water, no vase. Awful looking. Could have picked up a beautiful bouquet for about $10 at the grocery store! Do not buy flowers from here! If you're sending someone flowers out of town, look up florists in their town! You'll get more bang for your buck and I'm sure a lovely arrangement not wilted skinny bouquet.

Thumbnail of user kristij102
1 review
0 helpful votes
February 26th, 2023
Verified purchase

I received a call 45 minutes before a funeral spray was to deliver. I was told that the order had not been started and would not deliver on time! It's not like a funeral for one person happens more than once! I was left scrambling to find another florist to quickly save the day. I ended up missing half the funeral and delivering the flowers from elsewhere myself as well as paying double the price to resolve the issue! I will never use the service of flowersforyou again! I give them a minus 5 stars for what issues they caused during an already heartbreaking time!

Service
Value
Shipping
Returns
Quality
Thumbnail of user taylorp303
1 review
0 helpful votes
January 25th, 2023

I ordered flowers for my grandma and they showed up half dead and just in horrible condition! Do not order from this company! They tried to accommodate me with getting 20% of my money back…. Nope. I demanded for my entire refund!

Service
Value
Shipping
Quality
Thumbnail of user celestec149
1 review
0 helpful votes
February 15th, 2023

Horrible I would no star if I could. Ordered flowers to be delivered on Valentine's Day and still not there. Can't get any information or update. Don't use this company. I have a receipt I'm just putting in the photo.

Tip for consumers:
Don’t use this company

Products used:
So far I still got no flowers

Service
Value
Shipping
Thumbnail of user michelleg1789
1 review
1 helpful vote
April 28th, 2022

Horrible service. Flowers did not arrive as scheduled. Arrived next day at 2pm, after repeated attempts to get some help. Was refunded a portion, but then found out flowers she received did not look at all like I ordered (or what company makes you think you ordered). 2nd pic is what I supposedly ordered (wanted lots of purple and sunflowers) and 1st is what she received.

Thumbnail of user timp842
1 review
0 helpful votes
June 7th, 2023

Ordered an arrangement on line for next day delivery... Never came. I was unaware I had to check my email to verify the order before they would submit it. Placed order again paying for expedite shipping...Never came... so an arrangement I needed in one day came 3 days later, while being charged extra for shipping...You can call customer service if you have over an hour to hold, get disconnected, call back- hold again, get disconnected... on and on. Never again!

Service
Value
Shipping
Quality
Thumbnail of user lisaj1560
1 review
1 helpful vote
February 21st, 2022
Verified purchase

I will never use this company again. I ordered flowers for my mom, she loves sunflowers. Flowers for you had a beautiful arrangement posted, so I ordered them. First of all, they DO NOT prearrange the flowers. Second the flowers didn't look like the picture at all. Not even close. Again, I DO NOT recommend this company. I will post a picture of their "arrangement" vs. what we got.

Service
Value
Shipping
Quality
Thumbnail of user juliea976
2 reviews
0 helpful votes
July 21st, 2022
Verified purchase

Ordered the sunflower boquet as a get well gift for my niece in the hospital. Purchased the large boquet (her favorite)2 balloons and a teddy bear. The only thing correct was the teddy bear! Boquet had one small sunflower One of the balloons was deflated. When I sent them an email to let them know my dissatisfaction they said they sent me a 35% refund! Really? I spent over a 120.00 save your money DONOT order from this company.

Thumbnail of user stacyb451
1 review
0 helpful votes
March 1st, 2022
Verified purchase

Ordered my daughter the "Best of luck" bouquet. Was supposed to be delivered by 6pm. It is now 7pm and the flowers are still not there. Representative states the florist is now closed so he is unable to confirm my delivery. Requested a full refund. Was offered 10% refund then a 30% refund. I needed this arrangement today not tomorrow so that was not an acceptable offer to me. Representative put me on hold to talk to supervisor. When came back on the line a full refund was given.

Service
Shipping
Thumbnail of user kimmykim731
1 review
0 helpful votes
July 2nd, 2023

I ordered the cotton candy bouquet medium-size and what I got was horrible it was not what it looks like online. It was so skimpy looking and the flowers didn't look fresh. Very deceptive advertising. I will never buy anything from them again!

Value
Shipping
Quality
Thumbnail of user kg269
1 review
1 helpful vote
February 24th, 2022

Wanted to send a friend flowers in the hospital to cheer her up. Found the "Be Happy Bouquet" in a cute yellow smiley face mug, how could you not smile. The description said "the best part is that the mug, after a good washing, is reusable. This really will bring them a smile day after day. Perfect for morning coffee or afternoon tea. This yellow treat is worth giving." See pics below...
Perfect. She posted her Bouquet on Facebook, but there was no smiley mug. That was the sole reason why we chose that arrangement. After speaking to someone at the company, we were issued a measly 20% refund. The mug was certainly worth 50%. What a let down in both cases. I call that FALSE ADVERTISING... shame on you!

Thumbnail of user jasonl1612
1 review
0 helpful votes
December 28th, 2022
Verified purchase

The "Bursting With Joy Bouquet" was a huge flop! Only a fraction of the beauty represented by the high gloss marketing photo was evident. Truly, I was embarrassed when my friend texted me a digital picture - the floral arrangement looked messy with dark burgundy and completely lacked the orange pops of color bursts depicted in the floral PR advertisement. The front-facing star lily was bent!

Precision to detail and celebratory orange flowers were principle draws of your merchandising tactics that led me to ultimately purchase the splendidly configured bouquet. Unfortunately, the final product was not high-end and failed to live up to its name - there was no joy, only drab.

To the company's credit there was one commendable, eye-popping visual of the floral arrangement: the breathtakingly beautiful yellow roses. I am grateful for the swift customer service response via email along with the 30% merchandise refund; though, it should have been 90% since I ordered the arrangement 12/21/2022, allowing for an entire 7 days to fill my order according to website marketing visuals. I feel drained and somewhat defrauded with partial economic remedy disproportionate to the loss of face and energies expended to rectify this miseable faux pas.

Tip for consumers:
Photos of floral arrangements on the website are deceptive and not a true visual representation of the final product. Don't be deceived.

Products used:
None

Thumbnail of user cindyc1768
1 review
0 helpful votes
July 23rd, 2023

I ordered an arrangement with Stargazer lilies androses. The arrangement I received did not have any Stargazer lilies. I was disappointed. My mother in law loved Stargazer lilies. The company did reach out to me and refunded the amount of the flowers. That was more than I expected.

Service
Value
Returns
Quality
Thumbnail of user sandrah1777
1 review
1 helpful vote
December 4th, 2021
Verified purchase

Ordered for same day delivery, daughter is going through a divorce, kids both have covid. I wanted something to brighten their day. Did NOT arrive same day, and it was almost noon today before received. I WILL NOT use them again.
See pics below, 1st one what was received, 2nd one was what I ordered. Similar, my being upset was more over when/if they were ever going to get there.
Sandy. Topeka, KS

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