• Fleetwood Digital

Fleetwood Digital

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Overview

Fleetwood Digital has a rating of 4.91 stars from 235 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fleetwood Digital most frequently mention customer service, ham radio, and quick delivery. Fleetwood Digital ranks 1st among Radio sites.

  • Service
    11
  • Value
    11
  • Shipping
    11
  • Returns
    5
  • Quality
    10
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What reviewers want you to know

Positive highlights

  • No problems very polite and excellent customer service

Critical highlights

No critical highlights yet

How would you rate Fleetwood Digital?
Top Positive Review

“Cb help.”

Jakob R.
2/12/23

Wanted a swr meter for my new cobra setup, ordered through the net and picked it up from bill four days later, I then found I needed a coax cable for setup, emailed bill and ordered the cable and he had me pick it up the next day, great service and fair pricing on all items, I know with everyone having/needing fancy smancy cel phones cb and ham radios have taken a back seat, its nice for a company such as fleetwood to carry the mantle of service for us oldsters.

Top Critical Review

“Shipping”

John P.
11/24/19

Why do I need to pay so much more to buy in Canada. Easily could have bought for less elsewhere and with FREE shipping. Almost did! Several other little things I would like to buy but not enough to get to $100. And free shipping. Easily would end up buying more than the $100. Over time but the shipping is to much. This is not a product rating as it has not been received yet.

Reviews (235)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (22)
Thumbnail of user jakobr19
1 review
0 helpful votes
February 12th, 2023

Wanted a swr meter for my new cobra setup, ordered through the net and picked it up from bill four days later, I then found I needed a coax cable for setup, emailed bill and ordered the cable and he had me pick it up the next day, great service and fair pricing on all items, I know with everyone having/needing fancy smancy cel phones cb and ham radios have taken a back seat, its nice for a company such as fleetwood to carry the mantle of service for us oldsters.

Thumbnail of user gerardc61
1 review
1 helpful vote
November 27th, 2019
Verified purchase

The radio came one day early from the projected date. For the money I paid, my Baofeng UV-82 sure is a very solid radio and has permitted me to hit the local repeater in my area of town. It has a very clear audio and is a good starter radio for a new ham operator which I am. However, I will soon be replacing the stock antenna with something better because I do find it a bit lacking. Apart from that, it is great!

Thumbnail of user trevorb88
1 review
0 helpful votes
October 22nd, 2019
Verified purchase

My first experience shopping at Fleetwood, and it was great. Super fast shipping and all items received as ordered. Thank you, Bill.

Thumbnail of user reynaldoa12
1 review
0 helpful votes
June 26th, 2019
Verified purchase

Excellent price, as described, fast shipping. I enjoyed online with this company. I will be shopping again in the near future.

Thumbnail of user danp354
1 review
0 helpful votes
July 6th, 2019
Verified purchase

Great site. Easy order got all the correct items in good time with good email notifications of its progress

Thumbnail of user harryw100
1 review
2 helpful votes
March 16th, 2019
Verified purchase

Purchased on line on Saturday, 9 Mar 2019 and rec'd the parcel via
Mail on Tuesday morning 12 Mar 2019. Really good service. One
Minor complaint is that their adv. Has too much "sold out" on the items
And feel should give some type of idea when they will arrived or if even
On order. Other than that I have no complaints

Thumbnail of user billd68
Bill T.

Hi Harry,

Thank you for taking the time to review Fleetwood Digital. A good portion of our stock we import direct from China, and at times a firm enough ETA is not available to place on the product pages. When an estimate is known we do place one. If there is an item you are interested in that happens to be out, and no ETA is shown, don't hesitate to reach our directly to me at radio@fleetwooddp.com and ask.

Thanks
Bill

Thumbnail of user johnp2021
1 review
0 helpful votes
November 24th, 2019
Verified purchase

Why do I need to pay so much more to buy in Canada. Easily could have bought for less elsewhere and with FREE shipping. Almost did! Several other little things I would like to buy but not enough to get to $100. And free shipping. Easily would end up buying more than the $100. Over time but the shipping is to much. This is not a product rating as it has not been received yet.

Thumbnail of user jeand130
1 review
0 helpful votes
September 23rd, 2018
Verified purchase

First time customer at Fleetwood and buying Baofeng brand, very pleased with product selection and price, Will the radios withstand day to day use and abuse? Time will tell, although generally most worldwide net reviews show happy customers! Price to Quality ratio is very high, and I would tend to agree.

Great customer service - the radios were delivered in a timely fashion; questions I had prior to purchase were promptly and professionally answered. Thank you, Sir, for a great "shopping" experience.

Thumbnail of user garys491
1 review
0 helpful votes
June 22nd, 2018
Verified purchase

The best on-line retailer on the face of the earth! Not only a great guy, Bill bends over backwards to satisfy his customers. Goes to local swap meets, when all the other retails won't bother. Always an interesting line of Asian products in his inventory and if you are looking for something unique, he'll try and find it. No one comes close to level of service from Fleetwood Digital.

Thumbnail of user beguej
1 review
0 helpful votes
March 4th, 2019
Verified purchase

Very good buy. Super reseller.
Quick answer to questions.
Received in France in 1 week... The best

Thumbnail of user leonardm104
1 review
0 helpful votes
December 6th, 2019
Verified purchase

I have purchased lots of stuff over the years from Fleetwood. They are well priced Quick Service and friendly support I'll will continue to do so in the future

Thumbnail of user richardm851
2 reviews
0 helpful votes
May 2nd, 2019
Verified purchase

This manual is extremely well written. Would highly recommend it to any Uniden BCD 436HP owner. Treats many aspects of use with clarity. My only but is that it is quite pricey at $35 CDN. If you have a BCD436HP and are confused by the Uniden manual, it is worth the investment.

VY2RWM

Thumbnail of user gregc204
2 reviews
0 helpful votes
January 15th, 2019
Verified purchase

I placed my order on-line, received confirmation quickly and soon after received my mailing notification. Everything arrived, on the day specified, order complete and undamaged. There was correspondence over the programming software, and I was able to program my radio successfully. I am pleased with this transaction and would deal with Fleetwood again.

Thumbnail of user lylem43
1 review
0 helpful votes
January 17th, 2019
Verified purchase

Yes the UV-5R triband hand held works perfectly. I wanted some thing with the 222 MHz band and this unit has it. I did have a hard time with the software and programming cable. It would not show a driver to use in windows 10. So I used my Ubuntu machine and it all worked ok. Great radio at a great price.

Thumbnail of user williamh1140
1 review
0 helpful votes
August 16th, 2019
Verified purchase

I could not figure out this baofeng dmr radio for the life of me until I read through your directions. Thank you very much!

Thumbnail of user roberts736
1 review
0 helpful votes
January 18th, 2018
Verified purchase

If the quik reference had larger print so one could read it without a magnifying glass it would be great.

Thumbnail of user billd68
Bill T.

Hi Robert,

I appreciate you taking the time to review the Nifty Quick Reference guide. Fleetwood Digital appreciates all comments, and will review our description to ensure it accurately describes the guide, and share your concerns with the vendor.

Thanks
Bill

Thumbnail of user andrewk272
1 review
2 helpful votes
February 22nd, 2019
Verified purchase

Was pleased with the website and how quickly my item was delivered. Will definitely purchase from them again.

Thumbnail of user srb1
1 review
0 helpful votes
December 4th, 2017
Verified purchase

I was looking for a really good price on a scanner and found it at Fleetwood Digital, so I went ahead and ordered. I found that Fleetwood Digital has one of the best online ordering systems I've ever seen... even easier to use than the mighty Amazon. They also sent me emails with all my shipping reports so I knew exactly when my scanner would be arriving. Post-purchase Bill very kindly advised me about some accessories, demonstrating his keenness to provide good quality customer support. I could hardly be more pleased.

Thumbnail of user charlesh654
1 review
0 helpful votes
August 28th, 2019
Verified purchase

Fleetwood Digital had exactly what I was looking for. Accurate pictures and description of the item was found on their website. The price was very reasonable and it just so happened they were offering free shipping at the time. Checkout was a also a breeze; PayPal was offered as a payment option. Delivery of the item was very quick.

Service
Value
Shipping
Quality
Thumbnail of user jeanb198
1 review
1 helpful vote
July 27th, 2018
Verified purchase

The website is easy to navigate. A lot of pictures and details informations on items. Shipping with tracking is awesome. Will buy again!

Thumbnail of user juliusp24
1 review
0 helpful votes
December 1st, 2018
Verified purchase

Just order miniature SDR receiver and external radio speaker. Easy to navigate web site, reasonably priced and delivered within 5 days. Pleased with purchase.

Thumbnail of user stanleys92
1 review
0 helpful votes
June 1st, 2019
Verified purchase

Useful ebook for setting up the Baofeng DM-5R DMR transceiver. The supplied download link took some time to become active after purchase.

Thumbnail of user gordb2
1 review
0 helpful votes
February 22nd, 2018
Verified purchase

Great to work with and product was ready very quickly. They went out of their way to ensure we had a good experience!

Thumbnail of user romers
1 review
1 helpful vote
February 20th, 2019
Verified purchase

Everything was handled professionally, order placement, confirmation, tracking and delivery, and, at a reasonable price and timeframe. Will purchase from Fleetwood again with confidence.

Thumbnail of user bruces178
1 review
0 helpful votes
April 4th, 2018
Verified purchase

I ordered two way radios for my work site use and had an excellent experience. Very friendly and knowledgeable.

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About the business

Fleetwood Digital Products is an Internet based, home business, specializing in Wouxun and TYT branded radios and compatible accessories. Select Kenwood, Yaesu, and Icom accessories are also available. Most radios and accessories are stocked, inspected, and shipped from our warehouse in Surrey, BC, Canada. All prices shown are in Canadian dollars.

Business History

The Story
Ever wonder how Fleetwood Digital Products came to be?

One day I was at a friends house. She had just purchased an iPod Touch and loved it. Thought it was the best MP3/Gaming device she had ever owned. However with her long fingernails the capacitive touch screen was a bit of an issue for her.

A few weeks later she showed me a stylus she ordered from a seller on eBay. As no one in town sold them that was her only option. The stylus allowed her to navigate the touch screen with ease. No longer were her long fingernails an issue. She also showed me a leather case she purchased at the same time for $10. All the local stores wanted $30 to $40 for a similar case. Recognizing a market for the stylus I promptly imported 10 and began selling them. A week later I had to order more stock, and slowly expanded into other accessories.

For the next year I continued adding new and exciting accessories branching out into hardware devices. I was one of the first to offer Android Tablets and even had some models branded with the Fleetwood Logo. Being an Amateur Radio operator I was tasked at helping Icom demonstrate their new technology, D-Star, at a local event. The overall event was a success, however some left disappointed at the selection of radios that were available for purchase.

With that in mind I quickly began researching two way radios and the Quansheng TG-UV2 became my first offering. Within a month I had radios from 3 different manufactures in stock and the accessories to complement them. The first radio sold even before it arrived, same for the second. At this point I knew I had found a niche. Although the iPhone gear still sold well, the radios were quickly beginning to account for more sales.

Over time the iPhone accessories were fazed out in favor of the radio gear. Today, Fleetwood Digital Products has become a go-to source for many Amateur Radio enthusiast and recreational radio users. Fleetwood Digital Products stocks one of the largest inventories of Wouxun & TYT Chinese radios and accessories in Western Canada. Fleetwood Digital Products is the retail source for Wouxun in Canada! Industry Canada certified Wouxun and TYT land mobile radios are also available.
Oh ya, and the iPod stylus that started it all. It's right in the front of the office to remind us all that no matter how small an idea, your only limited by your desires and efforts.

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4.9
235 reviews
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