FirstEnergy

I have Met Ed through First Energy and I report a positive experience. They communicate well, they let me know of available rebates for appliances and that rebate process is easy. My electric used to go out a lot with storms but over the past several years it has stayed on, so I'm happy with the infrastructure. I can predict what my bill is going to be based on tracking the data they provide. My price per kwh is.099 currently in 2023, while in 2021 it was.063... an increase of 57%, but it has been a gradual increase and unfortunately is in line with most groceries we purchase as well, so I don't consider that a red flag. It's spurred me to pay attention to electric-saving measures, so I'm now using less kwh than ever. Overall good experience with Met Ed through First Energy.

Unfortunately, this is a utility, can't get away from them! They have an advertising loop you can't get out of even by pushing phone buttons when you call their customer service #. Had to call the BBB to get a decent #. They claim their sudden exorbitant increase in prices is a result of everyone owing back electricity monies that they equalize once per year. they claim everyone is told about this policy. Apparently, no one has been told in my area. For some reason known only to Penelec (First Energy), their prices have just risen astronomically.