• FineArtAmerica

2022 SITEJABBER AWARD

FineArtAmerica

Overview

FineArtAmerica has a rating of 4.67 stars from 2,285 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service, and timely manner. FineArtAmerica ranks 8th among Home Decor sites.

  • Value
    145
  • Shipping
    144
  • Quality
    137

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 91.7%
Positive
266
Neutral
1
Negative
23
147
See all photos

What reviewers want you to know

Positive highlights

  • I will definitely use this site again when in the market for more fine art work.
  • I ordered two shower curtains with a beautiful photograph of fall leaves in a mist.
  • 2022 Customer Choice Winner

Critical highlights

  • The worst customer service I have ever experienced.
  • I ordered from Fine Art America recently and i am not satisfied with the quality of product.
How would you rate FineArtAmerica?
Top Positive Review

“Gorgeous high-quality products with prompt fulfillment”

Randi R.
2/1/24

I've placed several orders from this company and everything exceeded my expectations. The artwork has rich colors and crisp reproduction. The products I've ordered (mugs, bags, pillows) were excellently crafted. I was particularly concerned about the mugs not breaking during shipping; they were packed well and arrived intact without a single chip. I will definitely be exploring the work of more artists through FineArtAmerica and ordering more products.

Top Critical Review

“Defect in Quality -Won't Pay 4 Return!”

Paul D.
2/18/24

The Ansel Adams print arrived blurry/ out of focus. Returned it. They refunded amount for the Adams. Stated policy they pay for return ($150) if there's "a defect in quality". There certainly was. They will not discuss. Do not respond to my emails.

Reviews (2,285)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (176) art america (318) art work (63) shower curtain (63) quality product (48)
Thumbnail of user randir78
1 review
0 helpful votes
February 1st, 2024
Verified purchase

I've placed several orders from this company and everything exceeded my expectations. The artwork has rich colors and crisp reproduction. The products I've ordered (mugs, bags, pillows) were excellently crafted. I was particularly concerned about the mugs not breaking during shipping; they were packed well and arrived intact without a single chip. I will definitely be exploring the work of more artists through FineArtAmerica and ordering more products.

Thumbnail of user dawnc383
1 review
19 helpful votes
September 3rd, 2020
Verified purchase

During Covid I ordered more on line, than ever before, so I can attest my very best experience was with FineArtAmerica.
After placing my order I was given an estimate delivery date and happily received it a day earlier. Upon opening the sturdy box, I was delighted to see the true colors, well manufactured artist work. Absolutely was the perfect purchase for the Picture Perfect to complete decorating my new hom.

Thumbnail of user loraw48
1 review
0 helpful votes
December 23rd, 2020
Verified purchase

I just love the unique piece of art I purchased for our new remodeled basement/bar area. The website was very easy to navigate and had lots of different pieces to choose from. The process was simple and the delivery was very quick. The artwork was packaged so good. You can tell they wanted to make sure it got to me in one piece. This was my first time using FineArtAmerica and I would definitely use this company again for any future artwork. Excellent Experience!

Thumbnail of user scotts4084
1 review
0 helpful votes
January 9th, 2024
Verified purchase

My brother-in-law, for whom this print was a Christmas gift, LOVES the print. My spouse and I had seen some fantastic prints on metal in a gallery and they glowed so beautifully with the gallery lighting that we thought we might try one of our favorite artist prints on it and it seems to have worked out wonderfully. Thank you for making a beautiful print for us. We hope to see it one day since the relative we gifted it to lives in another state.

Thumbnail of user jerryc1169
1 review
0 helpful votes
January 12th, 2024
Verified purchase

I bought an artwork of a poem by a Shawnee chief for my best friend's wife who discovered through a DNA test that her family history includes a relationship with that tribe. When she opened her Christmas package, she was thrilled with the gift and it's message. I was worried that it would not arrive by Christmas but it arrived in a few days before the holidays. I would not hesitate to buy art from them again.

Thumbnail of user gregoryk180
1 review
4 helpful votes
October 18th, 2020
Verified purchase

When I moved into my apartment, I was trying to create a unique them of everything great about my home state of Michigan. I found some Bob Seger cover art throw pillows at Fine Art America. Materials were very good quality and padding was comfortable. Purchase arrived in a timely fashion. Still thinking about Bob Seger Live Bullet shower curtain. I know where to find it!

Value
Shipping
Quality
Thumbnail of user richards6259
1 review
0 helpful votes
January 9th, 2024
Verified purchase

In searching for a special bicycle-themed birthday card for my sister a few years back, I came across Fine Art America. They had so many great choices, I had a hard time deciding. Since then, I have been ordering cards for her and other "special" people. I'm always delighted at the broad range of choices and usually entertain myself for a while looking at all the possibilities.

As an online merchant, they are as good as any I have encountered. Their prices are reasonable, and their shipping is always quick. Who could ask for more!

Thumbnail of user danad290
1 review
2 helpful votes
October 11th, 2020
Verified purchase

Have purchased many items in several categories in past several years for myself and as gifts and always been impressed with expert craftmanship and attention to detail. Eye-popping graphics & unique "one-of-a-kind" images are FABULOUS. Quality assurance is a high priority and fast ship & care is much appreciated.
Can't say enough about the user-friendly, "easy-to-navigate". Website showcasing all artists' offerings.
Take a bow. Well deserved.

Thumbnail of user nicoletted6
1 review
3 helpful votes
July 21st, 2020

I have left 4 emails over the last 6 weeks, and talked to the answering service twice (they know nothing and cannot help you, they just answer the phone and tell you to email them!) no one has answered or called back. I really liked being on here the site looks great and was easy to set up, but if I can't get help I'll have to leave.

Thumbnail of user geneb378
1 review
0 helpful votes
March 17th, 2024
Verified purchase

I have purchased at least five items, large items typically in the 24"x36" range. Canvas stretched over wood. From selection, to ease of ordering and delivery, everything is flawless. I can't comment on customer service simply because in all these years, I have never needed to contact them. Better than expected for price.

Thumbnail of user sharil95
1 review
11 helpful votes
September 20th, 2021

I ordered 3 different prints in the form of 5x7 greeting cards. While the art itself was superb, and the card paper was of high quality, the prints all came out extremely dark, and way too red. I can't really see or use them. I'll never order from here again. Exceedingly poor quality. These should not have left the factory. UPDATE: They did replace 2 of the prints with a brighter version that was almost too yellow but more useable, but the 3rd one, they tried 2 more times and couldn't get it right. Copies 1 & 3 were too dark, copy 2 was better but got wrecked in shipment as did copy 3.

Tip for consumers:
Beware the prints may not turn out as you hope, and might get wrecked in shipment. (They use UPS). Maybe the greeting cards are just too small, and they might turn out better in a larger format?

Products used:
Custom printed greeting cards.

Service
Value
Shipping
Returns
Quality
Thumbnail of user johng7296
1 review
0 helpful votes
March 13th, 2024
Verified purchase

For a number of years, I have been looking for a particular military mug, to no avail. Just in an off chance, I accessed the web again to see if one was available. Imaging my surprise to see FineArtAmerica indeed had the ability to provide one. Woo-hoo! The mug was delivered sooner than expected, and was EXACTLY what I was looking for after all these years. Great job in all respects FineArt!

Thumbnail of user carolinac102
1 review
2 helpful votes
May 10th, 2021
Verified purchase

I have bought an art print for my house and had a great experience with Fineartamerica. Items are well described and terms for return and shipping are easy to find.
The product arrived within 2 or 3 days after the purchase and was very well packed, something that worried me considering it is always raining in Denmark.
I just wish they would keep the metric system all the way to end of the purchase process but it's a detail that was easily checked online.

Thumbnail of user pauld3201
1 review
0 helpful votes
February 18th, 2024

The Ansel Adams print arrived blurry/ out of focus. Returned it. They refunded amount for the Adams. Stated policy they pay for return ($150) if there's "a defect in quality".
There certainly was. They will not discuss. Do not respond to my emails.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeroana
1 review
0 helpful votes
March 11th, 2024
Verified purchase

Top-notch experience. I could not have asked for better. Appreciate being able to support an independent artist. The framing was perfect as expected from the website. I have now made three purchases, and all with the same, consistent, high-quality results.

Thumbnail of user georgel546
3 reviews
19 helpful votes
March 30th, 2021
Verified purchase

I have made 3 purchases of long sleeve shirts from Fine Art America and my experiences have been great. The art prints look like museum-quality art as the website claims. I have been very satisfied with each of the 3 purchases I've made from 3 artists' shops. The shirts take about 2-3 days to make after placing the orders, so it is a print-on-demand service. I highly recommend Fine Art America if you're interested in buying shirts and other merchandise with art prints of Hollywood legends and there are many Hollywood legends featured on this website.

Tip for consumers:
You can find different types of merchandise such as short sleeve shirts, long sleeve shirts, sweatshirt hoodies, mugs, canvas prints, greetings cards, beach towels, bath towels, tote bags, fleece blankets, and much more.

Products used:
Long sleeve shirts

Thumbnail of user johnr2472
1 review
15 helpful votes
June 20th, 2020
Verified purchase

While I don't do lots of business with FineArtAmerica, it's my go-to site for greeting cards and the occasional accessory. The quality of the art and artists represented on FAA is superb across the board. Their service and delivery times are excellent. The only downside to this organization is that my self-esteem suffers when I look at what so many others have created in comparison to my attempts at artistry.

Thumbnail of user patw625
1 review
0 helpful votes
March 14th, 2024
Verified purchase

NASA photo of Earth Rise 1968 beautiful professional quality photo with light weight frame and acrylic glass.
As advertised and securely protected in larger box when delivered. I would purchase again from Fine Art
America.

Thumbnail of user margarets2261
1 review
0 helpful votes
February 19th, 2024
Verified purchase

I love the idea of budding artists getting exposure via a website like that. I've purchased 2 pieces created by a friend. We both gained on the experience.

Thumbnail of user georgeb1123
1 review
16 helpful votes
November 25th, 2020

Ordered a wood print. Web site stated "thick maple wood", when I received it, it was printed on plywood, very disappointing. I offered to put some maple wood laminate around to edges to make it look much better. I asked for some type of discount for doing it, Mark, from Fine Arts America, refused to cooperate with me, all he could say was to destroy it, send him a picture, and he would reimburse me for the picture, not for the shipping cost. I offered several suggestion, I don't believe he even considered the. This was a present for my son for Christmas, he won't get it now. Completely inflexible, and very disappointed. Will never order from them again!

Thumbnail of user ritag396
1 review
0 helpful votes
March 11th, 2024
Verified purchase

Even if you cannot afford the canvas or print, you can order cards here. They are the same price as at the card shops, but the artist is mentioned and it is one of a kind.
I have purchased canvas paintings and they are beautiful, wrapped around frame, you do not need a frame. Colors are true, pictures arrive well packaged and quickly.

Thumbnail of user lindal1311
1 review
19 helpful votes
May 18th, 2020
Verified purchase

After much searching on-line, I found the PERFECT artwork at Fine Art America (a wonderful painting of my grandparents' farm no less), and had the print gallery wrapped in the specific size I wanted for my wall space. It came carefully packed, ready to hang, and I'm just thrilled to have it! Highly recommend for anyone doing a search on a particular artist, locale, or subject, they have it all covered!

Thumbnail of user edwards1970
1 review
0 helpful votes
August 7th, 2023
Verified purchase

Among the incredibly diverse art offerings I found dozens of works in greeting card form complimenting diverse messages and personal poetry I wanted to share. Service is fast and I am especially grateful that they observe the poetic form and for the one occasion they stretched their word limit restriction to accommodate my slightly longer text.

Products used:
Greeting cards.

Service
Value
Shipping
Quality
Thumbnail of user maelam
2 reviews
0 helpful votes
February 8th, 2024
Verified purchase

Ordering was easy and the items arrived quickly. They were high quality and well packaged. I'm glad artists can sell their work through Fine Arts America.

Thumbnail of user barbaras1419
1 review
6 helpful votes
June 21st, 2020
Verified purchase

I placed my order on May 27th, it is now June 21st - NOTHING! They said it would take 3-5 business days to prepare my picture and frame it, and an additional 7 days to ship it. I should have had it by now. I have security cameras, so that's not the issue. This art work is something I was looking forward to, I would either like a refund (because it was expensive, or I could like another picture sent to me ASAP). Thank you.

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.

Company Representative

Thumbnail of user finearta1
FineArt A.
Typically does not respond to reviews

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4.7
2,285 reviews
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