• FilterWater

FilterWater

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

FilterWater has a rating of 3 stars from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. FilterWater ranks 67th among Water Filter sites.

How would you rate FilterWater?
Top Positive Review

“Quality service with major responsibility”

Adam L.
6/5/13

Quality service with major responsibility. All technical specifics are written on website, product is made in USA and delivery is always on the time

Top Critical Review

“Extremely dishonest seller, and no where to place rating on their site, rate at less than zero”

Sandra P.
2/11/22

Placed order for two treatment systems, paid order total charge and shipping,( $3435. 00) ($325.00 shipping) received a receipt, days later was informed owed additional amount for shipping, without stating dollar amount, just wanted to charge card undisclosed amount. After a few E-mails was informed it would be $295.00 additional due. After payment the order was finally received but short two filters,( $213.00) after calling was told it would be taken care of, but to date NO filter cartridges, No return contact with inquires, will file a complaint with the Pennsylvania Attorney General Consumer Fraud Division

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user sandrap448
2 reviews
2 helpful votes
February 11th, 2022
Verified purchase

Placed order for two treatment systems, paid order total charge and shipping,( $3435. 00) ($325.00 shipping) received a receipt, days later was informed owed additional amount for shipping, without stating dollar amount, just wanted to charge card undisclosed amount. After a few E-mails was informed it would be $295.00 additional due. After payment the order was finally received but short two filters,( $213.00) after calling was told it would be taken care of, but to date NO filter cartridges, No return contact with inquires, will file a complaint with the Pennsylvania Attorney General Consumer Fraud Division

Thumbnail of user lyndah23
1 review
1 helpful vote
September 5th, 2017

I will never deal with this company again! I had to return something because it was not a good product. I paid for Shipping going and coming. Then on top of them they charged me 10% restocking fee. Product was sent back to them perfectly. Did they really have to charge me a restocking fee?
I ended up spending $30.00 out of pocket. Why would I want to ever buy something from them again. VERY POOR CUSTOMER SERVICE. Go to Amazon from now on.

Thumbnail of user donnaz1
1 review
1 helpful vote
April 24th, 2011

My daughter and I both love these steel water bottle canteens that they carry. We enjoy exercising in the outdoors, and with a vigorous work out water is a must! The plastic water bottles that we have used most of out lives gave the water an unnatural taste. We decided to give these steel canteens a try and they worked wonderfully! Plastic to steel was like night and day, and the steel truly preserves the pure water taste the best. After using both types, we both agree that the steel water bottle canteens are the best way to go!

Thumbnail of user fabriced2
1 review
1 helpful vote
October 4th, 2017

I ordered the fw-smart. I am told that he is discontinuing. Desju I order the fw-pro to the place in white. After two gone back from fedex I ended up with BLACK. Nil company.

Thumbnail of user adaml37
2 reviews
2 helpful votes
June 5th, 2013

Quality service with major responsibility. All technical specifics are written on website, product is made in USA and delivery is always on the time

Thumbnail of user marianf
1 review
1 helpful vote
March 12th, 2011

I love the shower head I bought from this store. I was able to easily find everything I needed, and the customer service representatives they have working for them were courteous and respectful. The products I purchase arrive fast and without any problems.

Thumbnail of user tommyf
1 review
1 helpful vote
April 17th, 2011

If you are in the market for a countertop water filter system I recommend the stainless model they carry. Recently, I purchased and installed this model and I'm more than happy with the filtration results. The taste this unit gives your tap water is out of this world! It also has a cool modern look that matches my state of the art kitchen very well. My expectations were fully met, and I'm incredibly content with the new taste of my tap water. The customer service team was very accommodating and friendly I might add. I would do business with this company again.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Water Filter Superstore is your leading source for Water Filters and Filtration Systems. Every filter we sell has been lab-tested and evaluated against the highest standards in the industry. Free shipping over $99!

How do I know I can trust these reviews about FilterWater?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about FilterWater?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business