Fabness

I ordered 7 canvases from Fabness and they all turned out "Fabulous"! What I'm really impressed with, however, is the customer service part. One of the canvases I received wasn't quite up to par. I messaged customer service and they immediately got another print of the canvas sent out to me! I love my canvas prints and I love this company. I definitely recommend them.

I have rung this company so many times now to chat with them on different days and times.

1) every time I get the response due to the high number of calls we can not take your call now

2) Then they say you can go to our web site and there is live chat to which I cannot find on there either

3) this is the number I ring Phone 1300 931 430 try it your self see what i mean

Fabness is a wonderful source for personalized items. I have ordered personalized house signs, cutting boards, blankets and lots of pics using my own photos. Customer Service is outstanding. Laquita went above and beyond to fix a problem with my latest order!

I've probably ordered and given away about 10 large cutting boards to friends all through out the years as birthday or Christmas gifts. I love the styles, I love how Fabness does it so perfect. I love how the customer service team responds to my questions. They have a very efficient and responsible team. Thank you so much Fabness for delivering high quality products.

I absolutely love my paintings which I ordered. They did extremely good job. Even their shipment time is very qick. I recommend you to them.

I wanted to order a few small soft cover photo books and calendars. The shipping costs were $31 to post within Australia! I know these would fit in a $15 post bag. Just be ready for expensive shipping on top of your order.

I tried Groupon for the first time and select Fabness.com as my first adventure... I was greatly delighted that their website was user friendly, effective and efficient for use by a non computer savy individual. From creating the project, to payment, to shipping and receiving the end product was a painless endeavour. The product was professional completed and had great reviews by all those who see it. Thank you... will be back for more

Rob

Faster shipping than expected and good quality product! Very happy with my purchase! Will shop again here again!

After receiving a canvas order at my house it was immediately clear to me one of my canvas prints was not what I intended. In discussing with customer service (LaQuita) we determined that it must have been the case that I placed my order in error. LaQuita was extremely understanding and helpful and as a one time customer service exception said they would send an updated canvas print for which I only had to pay shipping for. I've done business with Fabness several times over the years and this is one of the many reasons I will continue to search them our for my canvas needs. Great customer service and a great product. Thanks again.

Fabness has, by far, the best canvases I've ever ordered hands down and some of the best, no questions asked, 100% satisfaction guaranteed, customer service around. But their shipping costs over the last few months have shot thru the roof and have made them unaffordable for me. I used to be able to order $100 worth of stuff and get free shipping and now they charge shipping per item. Please make your shipping costs a little less pricey, maybe cut them in half so I can afford to buy from you again!

I ordered a personalized scotch glass for my very fussy husband and I received it extremely fast and it is wonderful... i am over the moon... not many things with his name on it and I know he will love it and get a LOT of use from it... thankyou FABNESS love this product and the prompt service...

So pleased with my canvas prints. They turned out beautifully and the delivery was amazingly quick. The morning after I ordered them, I received an email to say they were shipped. We will definitely order from Fabness again.

My photos' colors are beautiful, the frames are well made and the canvases have been fitted well. The package arrived in excellent condition! Am very satisfied with the results! Will definitely recommend to my friends!

I have ordered a few times from Fabness and they are processed and sent quickly and we are very happy with them. Customer service is great, after having a problem with a recent order not arriving (Aust post lost the item), Fabness reprinted it and posted it out again, no charge. Will definitely use again.

Kayla brings my rating up to 4 1/2 as she was helpful in the chat mode because I am not a tech-savy person. I appreciated her patience in answering my questions to get through my special order of ten canvases for our nine children--a present from our family reunion. I previously ordered canvases from fabness. They were delivered on time and now grace my living room wall and entry way. They're good conversation pieces. I expect I'll be ordering more in the future.

I have always wanted to get my pictures made into a canvas but always thought it would be too costly. But when I ran across Fabness on Groupon I had to take advantage of the great price. After I received my first picture it came out so well I had to order another picture and was offered an even better deal than on groupon. I would diffidently recommend this to anyone looking for a quality canvas picture.

In moving into a new office space, friend suggested that I take photos from recent trips to decorate my office. I came across the fabness.com website and placed an order for a couple prints on canvas. Delivery was quick and the price was more than reasonable. They came back amazing! I have now had multiple prints done for friends and family in addition to ones I've kept for myself.

I was excited to place my order for 9 mini canvas panels, but didn't understand the different edge-wrapping options -- and of course I chose the wrong one. Fabness customer service superstar LaQuita contacted me to let me know their quality control process had caught my mistake, which would have ruined the text-based images. They also noticed that i had accidentally included a duplicate image, and LaQuita helped me replace it with the correct one so my project would come out perfect. You can't beat quality service like that!

Love Fabness. Received it in a timely manner. Could not believe how the printing was so clear and colorful. Beautiful ink. It cost more than other offers but the quality really speaks for itself.

It's so rare to receive exceptional customer service these days. Not at Fabness! I had a few questions and chatted with Kayla from the Fabness customer service team. She was incredibly helpful and accommodating and patient. It was so refreshing. She helped me with my account, adding appropriate promotion codes and detailing production times. (I've requested a rush on some canvases for a 50th anniversary present.), I cannot wait to see the finished products! And I will most certainly use Fabness again. Thank you Kayla!

I ordered a month ago and paid for international shipping to Canada. The order confirmation shows tracking information for UPS only, but not who the international carrier is nor their tracking information. After chatting extensively with customer care, they claim that I had an option to PAY for tracking information at checkout (which I did not and is unheard of) beyond the $12 of shipping that I already had paid for two decks of custom cards. Essentially they have no way of finding out where my order is. This is very frustrating - I suggest other Canadians find an alternative site that ships more responsibly, especially around the holidays.

I used a Groupon to purchase a canvas print from Fabness, whom I will call "unfabulous" from now on. The print was awful. It was enlarged to the extent that areas of the image were cut off. They made no apparent attempt to correct for image. In addition, the hidden "shipping" charges were more than the Groupon cost. I had to contact them to find out if my order was received and when it would be shipped. The website had no record of my order (and still doesn't, even after it was "completed"). Top recap, the groupon offer was deceptive, the service was lousy, the finished product was terrible. So far, not much to recommend them.

If I could give them a 10 star rating I would but there's only 5! I've been buying my canvases from Fabness for several years. I'm a photographer and display these in a gallery as well as at several art shows during the year. They are the best in the business. I've always received a high premium product, quickly and wrapped impeccably! Never had any problems - the one line customer service is great too! Fabness ROCKS!