Fabness has a rating of 4.9 stars from 267 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabness most frequently mention customer service, canvas prints, and high quality. Fabness ranks 6th among Photo Printing sites.
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I had the best experience with this company. I ordered canvas prints. Laquita helped me with an issue I was having. Then she proceeded to go above and beyond by offering better suggestions, making revisions to improve my order, and spent time with me as a customer. I truly felt she cared about my order as much as I did myself. I would recommend Fabness to anyone, and this company should keep Laquita M forever, and they should put her in charge of all customer service!
I have rung this company so many times now to chat with them on different days and times. 1) every time I get the response due to the high number of calls we can not take your call now 2) Then they say you can go to our web site and there is live chat to which I cannot find on there either 3) this is the number I ring Phone 1300 931 430 try it your self see what i mean
I had the best experience with this company. I ordered canvas prints. Laquita helped me with an issue I was having. Then she proceeded to go above and beyond by offering better suggestions, making revisions to improve my order, and spent time with me as a customer. I truly felt she cared about my order as much as I did myself. I would recommend Fabness to anyone, and this company should keep Laquita M forever, and they should put her in charge of all customer service!
Tip for consumers:
Anyone looking for quality prints at great prices, shop here!
Products used:
Canvas prints
I ordered 7 canvases from Fabness and they all turned out "Fabulous"! What I'm really impressed with, however, is the customer service part. One of the canvases I received wasn't quite up to par. I messaged customer service and they immediately got another print of the canvas sent out to me! I love my canvas prints and I love this company. I definitely recommend them.
I have rung this company so many times now to chat with them on different days and times.
1) every time I get the response due to the high number of calls we can not take your call now
2) Then they say you can go to our web site and there is live chat to which I cannot find on there either
3) this is the number I ring Phone 1300 931 430 try it your self see what i mean
Fabness is a wonderful source for personalized items. I have ordered personalized house signs, cutting boards, blankets and lots of pics using my own photos. Customer Service is outstanding. Laquita went above and beyond to fix a problem with my latest order!
I've probably ordered and given away about 10 large cutting boards to friends all through out the years as birthday or Christmas gifts. I love the styles, I love how Fabness does it so perfect. I love how the customer service team responds to my questions. They have a very efficient and responsible team. Thank you so much Fabness for delivering high quality products.
I absolutely love my paintings which I ordered. They did extremely good job. Even their shipment time is very qick. I recommend you to them.
I wanted to order a few small soft cover photo books and calendars. The shipping costs were $31 to post within Australia! I know these would fit in a $15 post bag. Just be ready for expensive shipping on top of your order.
I tried Groupon for the first time and select Fabness.com as my first adventure... I was greatly delighted that their website was user friendly, effective and efficient for use by a non computer savy individual. From creating the project, to payment, to shipping and receiving the end product was a painless endeavour. The product was professional completed and had great reviews by all those who see it. Thank you... will be back for more
Rob
Hi Rob!
Thank you for the glowing review! We are thrilled we were able to offer a seamless experience with Fabness.com! If there is ever a process you feel you can do better on, please feel free to let me know! We look forward to working with you again, and have a wonderful holiday season!
Best regards,
Mark A.
Faster shipping than expected and good quality product! Very happy with my purchase! Will shop again here again!
After receiving a canvas order at my house it was immediately clear to me one of my canvas prints was not what I intended. In discussing with customer service (LaQuita) we determined that it must have been the case that I placed my order in error. LaQuita was extremely understanding and helpful and as a one time customer service exception said they would send an updated canvas print for which I only had to pay shipping for. I've done business with Fabness several times over the years and this is one of the many reasons I will continue to search them our for my canvas needs. Great customer service and a great product. Thanks again.
Hi Anthony!
Thank you for your continued support with Fabness.com! We understand issues may arise when creating personalized items, and we always do our best to make things right! It means a great deal to our company Laquita was able to assist you! Please let me know if you ever need assistance, and we hope you have a fantastic weekend!
Best regards,
Jennifer
Fabness has, by far, the best canvases I've ever ordered hands down and some of the best, no questions asked, 100% satisfaction guaranteed, customer service around. But their shipping costs over the last few months have shot thru the roof and have made them unaffordable for me. I used to be able to order $100 worth of stuff and get free shipping and now they charge shipping per item. Please make your shipping costs a little less pricey, maybe cut them in half so I can afford to buy from you again!
Tip for consumers:
By far the best quality canvases. I have 16 in my house.
Products used:
Canvases
I ordered a personalized scotch glass for my very fussy husband and I received it extremely fast and it is wonderful... i am over the moon... not many things with his name on it and I know he will love it and get a LOT of use from it... thankyou FABNESS love this product and the prompt service...
So pleased with my canvas prints. They turned out beautifully and the delivery was amazingly quick. The morning after I ordered them, I received an email to say they were shipped. We will definitely order from Fabness again.
Hello Helen!
Thank you for sharing your experience with Fabness! We are thrilled you enjoyed your personalized canvases! Please check your email for new offers, and we hope you have a fabulous holiday weekend!
Warm regards,
Jennifer
My photos' colors are beautiful, the frames are well made and the canvases have been fitted well. The package arrived in excellent condition! Am very satisfied with the results! Will definitely recommend to my friends!
I have ordered a few times from Fabness and they are processed and sent quickly and we are very happy with them. Customer service is great, after having a problem with a recent order not arriving (Aust post lost the item), Fabness reprinted it and posted it out again, no charge. Will definitely use again.
Kayla brings my rating up to 4 1/2 as she was helpful in the chat mode because I am not a tech-savy person. I appreciated her patience in answering my questions to get through my special order of ten canvases for our nine children--a present from our family reunion. I previously ordered canvases from fabness. They were delivered on time and now grace my living room wall and entry way. They're good conversation pieces. I expect I'll be ordering more in the future.
Hi Michael!
Kayla is on of our most seasoned employees, as it was her pleasure to assist you in the creation on your canvases. We understand some of our customers may not be tech-savvy, and we will always do our best to assist them no matter how small the issue. Thank you for your continued patronage, and have a fabulous weekend!
Kind regards,
Jennifer
I have always wanted to get my pictures made into a canvas but always thought it would be too costly. But when I ran across Fabness on Groupon I had to take advantage of the great price. After I received my first picture it came out so well I had to order another picture and was offered an even better deal than on groupon. I would diffidently recommend this to anyone looking for a quality canvas picture.
Hello Donisha!
We are elated to hear you enjoy our canvases! We thank you for your recommendation and hope you have your family have a fabulous holiday weekend!
Warm regards,
Jennifer
In moving into a new office space, friend suggested that I take photos from recent trips to decorate my office. I came across the fabness.com website and placed an order for a couple prints on canvas. Delivery was quick and the price was more than reasonable. They came back amazing! I have now had multiple prints done for friends and family in addition to ones I've kept for myself.
Tip for consumers:
They offer a photo enhancement option. I have added it most of the time, but look at the photo to make sure it does not wash out the background.
Hello Greg!
Your office looks great! We are ecstatic we were able to help in decorating it! We take great pride in our work, and it's nice to see the final results! Thank you for referring us to your family and friends, as we hope to see you soon! Fabness wishes you and your family a fantastic day!
Kind regards,
Jennifer
I was excited to place my order for 9 mini canvas panels, but didn't understand the different edge-wrapping options -- and of course I chose the wrong one. Fabness customer service superstar LaQuita contacted me to let me know their quality control process had caught my mistake, which would have ruined the text-based images. They also noticed that i had accidentally included a duplicate image, and LaQuita helped me replace it with the correct one so my project would come out perfect. You can't beat quality service like that!
Hello Abbe!
Thank you for sharing your experience! We are thrilled our fabulous customer service team was able to assist you! If you ever need help during your creative process we are always here to help! Please let me know if you have any additional questions, and we hope you have a wonderful weekend!
Email: support@fabness.com
Phone: 1 800 540-5729
Best regards,
Jennifer
Love Fabness. Received it in a timely manner. Could not believe how the printing was so clear and colorful. Beautiful ink. It cost more than other offers but the quality really speaks for itself.
Hello Sutaurus!
We appreciate the 5-star review! At Fabness, we always use high-quality materials to help produce items you and your family will love for years to come. Thank you for your continued support, and we hope you have a fantastic weekend!
Father's Day items: https://www.fabness.com//occasions/fathers-day.html/?sncp=dad_hp
Warm regards,
Jennifer
It's so rare to receive exceptional customer service these days. Not at Fabness! I had a few questions and chatted with Kayla from the Fabness customer service team. She was incredibly helpful and accommodating and patient. It was so refreshing. She helped me with my account, adding appropriate promotion codes and detailing production times. (I've requested a rush on some canvases for a 50th anniversary present.), I cannot wait to see the finished products! And I will most certainly use Fabness again. Thank you Kayla!
Hello Stephanie!
Thank you for your wonderful review! Kayla is one of our most seasoned employees that goes the extra mile for our customers! We will definitely make her aware of your positive words! Please let us know how your 50th anniversary gifts turn out! We can't thank you enough for your continued patronage, and have a fabulous day!
Kind regards,
Jennifer
I ordered a month ago and paid for international shipping to Canada. The order confirmation shows tracking information for UPS only, but not who the international carrier is nor their tracking information. After chatting extensively with customer care, they claim that I had an option to PAY for tracking information at checkout (which I did not and is unheard of) beyond the $12 of shipping that I already had paid for two decks of custom cards. Essentially they have no way of finding out where my order is. This is very frustrating - I suggest other Canadians find an alternative site that ships more responsibly, especially around the holidays.
Hello Mat,
Because you are an international order, tracking across countries can be an additional expense. The only issues we have encountered for shipping in Canada, was due to the country-wide postal strike last year. I will contact you offline in hopes of receiving additional information. Thank you for choosing Fabness, and have a wonderful holiday season.
Warmest regards,
Mark A.
I used a Groupon to purchase a canvas print from Fabness, whom I will call "unfabulous" from now on. The print was awful. It was enlarged to the extent that areas of the image were cut off. They made no apparent attempt to correct for image. In addition, the hidden "shipping" charges were more than the Groupon cost. I had to contact them to find out if my order was received and when it would be shipped. The website had no record of my order (and still doesn't, even after it was "completed"). Top recap, the groupon offer was deceptive, the service was lousy, the finished product was terrible. So far, not much to recommend them.
If I could give them a 10 star rating I would but there's only 5! I've been buying my canvases from Fabness for several years. I'm a photographer and display these in a gallery as well as at several art shows during the year. They are the best in the business. I've always received a high premium product, quickly and wrapped impeccably! Never had any problems - the one line customer service is great too! Fabness ROCKS!
Hi Carol!
It's wonderful to hear from you again! Your support means a great deal to our company, as we always strive to produce high quality canvases! If you ever need assistance, please do not hesitate to contact me at support@fabness.com, attention Jennifer. We thank you for your business, and hope you have a fabulous weekend!
Warm regards,
Jennifer
Photos turned out lovely but not sure can class as a blanket as the material is to thin to be a blanket. More of a keep sake.
Hi Joanne,
Thank you for your review! We are sure it will be a cherished keepsake for years to come. Thank you for your patronage, and have a wonderful holiday season!
Best regards,
Mark A.
Print your own photo images onto canvas by using our expert printing process. Create quality canvas printing framed by adding photos from your phone, tablet, and desktop. Save big on square, sets and panoramic canvas prints.
Hello George,
There is an icon in the corner of the website that will let you connect to our live chat. I will contact you offline for additional information. Thank you for choosing Fabness, and have a wonderful New Year.
Best regards,
Mark A.