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  • EverydayHappy

EverydayHappy

Overview

EverydayHappy has a rating of 3.61 stars from 188 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EverydayHappy most frequently mention customer service, laundry detergent, and diaper rash. EverydayHappy ranks 323rd among Baby sites.

  • Service
    18
  • Value
    17
  • Shipping
    18
  • Quality
    18

Proactively asks for customer feedback

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What reviewers want you to know

Positive highlights

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Critical highlights

  • I didn't even receive the emails promised by customer service and no they did not show up in my spam folder either.
How would you rate EverydayHappy?
Top Positive Review

“Decent Company”

JENNIFER A.
6/6/21

I used Everyday Happy for nearly a year. I was pleased with the service as it met all of my needs and expectations. My infant was born in 2017. Thanks

Top Critical Review

“Absolutely Terrible, Not Customer Friendly, AVOID!”

Ben M.
1/15/18

DO NOT sign up for anything with Everyday Happy. They have terrible customer service (Actually NO customer service). They charged our card without any authorization or prior approval. They refused to respond when we asked for a full refund, eventually giving us the refund without saying anything, but charging a $20 processing fee. FOR NOTHING. Stay away! This is a scam. ABSOLUTELY DISGUSTING "Business." Don't waste your time or money. They are stealing from people.

Reviews (188)

Rating

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Reviews that mention popular keywords

customer service (39)
Thumbnail of user jennifera1156
1 review
0 helpful votes
June 6th, 2021

I used Everyday Happy for nearly a year. I was pleased with the service as it met all of my needs and expectations. My infant was born in 2017. Thanks

Tip for consumers:
The only tip I can offer is to know what you want. I wanted organic chemical free products for my newborn.

Products used:
Diapers...lots and lots of diapers. The wipes we're nice additions but the diapers were excellent in that they were super soft and no chemicals, just cotton...I noticed less diaper rashes.

Service
Value
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Quality
Thumbnail of user rickys39
1 review
0 helpful votes
January 19th, 2018
Verified purchase

Very helpful! They understood my concerns and took care of them right away. Speaking to with them was actually quite pleasant! They seemed to genuinely be interested in me and what I had to say.

Service
Value
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Quality
Thumbnail of user nikkib49
Nikki B. – EverydayHappy Rep

Hey Ricky S, we appreciate your great review. We're a small business and we take customer service really seriously so it is a pleasure to hear that you were satisfied with the service you received. Our customer service is available Monday - Friday 10am-6pm EST, so feel free to contact us with any questions you may have, we are happy to assist.

Thumbnail of user kimberlyc120
7 reviews
6 helpful votes
April 19th, 2018

It was great shopping with them. They made it nice. Quality products.
Thank you. Your products are perfect. Love this stuff so much.

Thumbnail of user nikkib49
Nikki B. – EverydayHappy Rep

Hi Kimberly, I'm glad you were satisfied with our products. Thank you for the great review, it is appreciated. We always strive to provide great service and quality products to our customers, so it is always exciting when we receive great feedback. Thank you once again.

Thumbnail of user paule294
3 reviews
1 helpful vote
April 12th, 2018

Quality products. I have used the diapers, wipes and soaps and they are pretty amazing! The Everyday Happy kits are wonderful.!

Thumbnail of user nikkib49
Nikki B. – EverydayHappy Rep

Hi Paul, thank you lots for the good review. We are glad to know you found our products amazing and we look forward to providing better products and service to you in the future.

Thumbnail of user jasmineb58
1 review
0 helpful votes
March 26th, 2018
Verified purchase

I was able to successfully get my account canceled without any trouble. The online chat person was very helpful. I will probably reactive my account later on.

Thumbnail of user nikkib49
Nikki B. – EverydayHappy Rep

Hey Jasmine, thank you so much for your good review. We are happy you were satisfied with the service you received and we look forward to you becoming a member with us in the future.

Thumbnail of user juliek23
1 review
4 helpful votes
March 30th, 2015

I tried EveryDay Happy a couple months ago via their free trial and couldn't be more impressed by what I've got since signing up. After following their sizing chart and getting the right fit of diapers for my son, I got a set of super absorbent diapers that fit perfectly. They didn't even give him diaper rash like other diapers eventually would. The wipes were great, too... These products seem super safe and convenient. Their facebook page is really cute too! I really trust Every Day happy.

Thumbnail of user benm139
1 review
4 helpful votes
January 15th, 2018

DO NOT sign up for anything with Everyday Happy. They have terrible customer service (Actually NO customer service). They charged our card without any authorization or prior approval. They refused to respond when we asked for a full refund, eventually giving us the refund without saying anything, but charging a $20 processing fee. FOR NOTHING. Stay away! This is a scam. ABSOLUTELY DISGUSTING "Business." Don't waste your time or money. They are stealing from people.

Thumbnail of user nikkib49
Nikki B. – EverydayHappy Rep

Hi Ben M,

We are a small business and we take customer service and our customers very seriously. I am sorry for the inconvenience and misunderstanding. We do list on each page of sign up of the upgrade to a monthly membership after your 7 day trial. We also have it listed in our FAQ's and terms and conditions. I am sorry if you missed any of that information. For any returns to our warehouse, there are some deductions of a processing fee and shipping fee which we make clear as well on our website however we will be happy to rectify this issue for you. Please provide the email address you would have used upon sign up.

Thumbnail of user kimberlyh107
1 review
0 helpful votes
July 17th, 2017
Verified purchase

My 2-year-old daughter has very sensitive skin which makes diapering quite a challenge. I had tried everything. Every single brand of diaper sold in stores gave her diaper rash and sometimes even hives! I sought advice from a pediatrician and a dermatologist, but to no avail. Then, my child's daycare teacher suggested I try Everyday Happy. They are only sold online, but they offer a trial size diaper pack so I gave it a try. They were perfect! They are soft and hold moisture (no leaks) and fit quite well. Most importantly: (after about six months now), my daughter has not had a single rash or any skin reaction at all! What a relief! I am elated! Everyday Happy stands by their promises and delivers truly high-quality products. I cannot praise them enough!

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Thumbnail of user nikkib49
Nikki B. – EverydayHappy Rep

Hi Kimberly H,

Thank you so much for your rave review. We are so happy our diapers and wipes worked perfectly for your little one and that she has not had a rash in 6 months. This is the reason we have founded Everyday Happy, to provide great products and service for families just like yours. We hope you continue to enjoy your Everyday Happy packages that are delivered right to your door. If there's anything you guys need, we're here for you, so don't hesitate to let us know.

Thanks again and have a great day!

Thumbnail of user monal14
1 review
0 helpful votes
September 3rd, 2015
Verified purchase

I have received Diapers, Bath Products, Lotion, Hand Soap, and Laundry Detergent. Diapers are not absorbent enough. My baby had a leak every time. I hated the wipes. I had to use at least 4 wipes to properly clean my baby's bum.
Rest of the products were just fine but I hated the packaging because it takes lot of effort to take out the products :( I wouldn't recommend anything.

Thumbnail of user ceciliae2
1 review
0 helpful votes
September 2nd, 2015
Verified purchase

I was so thrilled to receive the sample from you and the contents and packaging were beautiful
I chose your company because I was looking for something special for my very first grandson who is due in the next six weeks. And to send to him monthly.
Unfortunately you do not ship to England and in the long term the cost for me to ship would be too much. Please let me know if this changes love love your stuff.

Thumbnail of user frankj47
1 review
0 helpful votes
June 23rd, 2016

The products that Every Day Happy provide are out of this world. With the diapers and baby wipes being chemical free I've had no problems with my twin daughters. I also recommend all the detergents and lotions that they have to offer. And their customer service is very good.

Thumbnail of user lizzyd2
1 review
3 helpful votes
September 4th, 2017

I was on a third party website for free baby samples and I thought I was just paying for shipping. I'm 37 with my first child. My husband pasted away a month after we found out I was pregnant. I've been adjusting and working my button off trying to make ends meet, including having to be on public assistance for the first time. Now I'm left with $3 in my account because everydayhappy took out $105!
There's no way to unsubscribe or cancel your account on their website. I keep getting the "uh oh there's been an error" when I click on the $80 diaper kit with ano item quantity of 11 that they are about to send me, and that I DON'T WANT, or DID NOT ORDER. Looks like they're planning on sending me hundreds even thousands of dollars worth of $#*! come next month. I've read the responses from Nikki B (rep) and I could care less about small print, or some other hide and seek text on your free (not so free is it) sample. This company takes advantage of excited expecting mothers. Ruthless, unethical, willing to push anyone into dire financial straits to all their money. Stay the he'll away, unless you're part of the 2% of the population and can afford hundreds or thousands of dollars a month.

Tip for consumers:
Total scam and they take advantage!

Service
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Thumbnail of user nikkib49
Nikki B. – EverydayHappy Rep

Hi Lizzy D, we apologize for the negative experience you've had with us so far. We are a small business and we take customer service very seriously. We would love to have this issue rectified for you as soon as possible. Please provide me with the email address used to sign up.

Thumbnail of user ashleyp43
1 review
5 helpful votes
April 9th, 2015

If your looking for well priced diapers I def recommend every day happy. There name is so appropriate! A monthly package of diaper and wipes alone is worth its value. You'll even save more than you'd save at other retailers. Trust me I know……. Ive been looking for something like every day happy for a long time. Ive recommend them to all my expecting friends: ;)

Thumbnail of user priscillaj1
1 review
5 helpful votes
April 7th, 2015

Every Day Happy is probably the best 'diaper subscription' service out there. You get really good bang for your buck by subscribing to their diapers and wipes delivery thanks to the generous quantities of baby supplies they will send to you each month. They have packages for diapers and wipes and also a separate package with essential baby products like diaper rash creams and so on. After testing out their stuff after getting my free trial package a couple months back, I immediately subscribed for their monthly deliveries and have not looked back.

Thumbnail of user maxt18
1 review
8 helpful votes
March 2nd, 2015

I live in an area where it's hard to get a hold of baby products fast and I don’t have a car, so I needed to find a service that would deliver directly to my home and at a good price. Everyday Happy seriously helped me out there. I was able to order diapers, wipes and many other products for my baby and have them delivered as soon as possible. Great service.

Thumbnail of user lisab156
1 review
0 helpful votes
September 1st, 2015
Verified purchase

This is the greatest thing since sliced bread. I'm a handicapped grandmother and I can't just jump in the car and help out or run to the store, this gives me a new drivers license by driving my computer and still get what I want done. Thank you so much for this incredible tool.

Thumbnail of user danyellek
1 review
2 helpful votes
April 2nd, 2017

There is a free samples offer on a sister page for babies and everyday happy will jump on the chance to swindle you! Claiming their fine print states the subscription for $100+ dollars (IT DOESNT THROUGH 3rd party) beware you have been warned

Thumbnail of user amandap53
1 review
0 helpful votes
September 1st, 2015
Verified purchase

We were very pleased with all of the items that we received in our package. The diapers were soft and absorbent. In fact, of all the diapers we have tried, these diapers were the most impressive for fit and absorbency. The wipes were soothing and compact (in the trial package). I appreciate that the diapers are made Eco-friendly, non-toxic, hypoallergenic, and vegan. None of the products irritated my baby's skin and the lotions and soaps all had a gentle and clean scent.

Thumbnail of user chenyul
1 review
0 helpful votes
November 23rd, 2017
Verified purchase

Still waiting for the trail package. The customer service is very responsive and deal my questions very quickly.

Thumbnail of user nikkib49
Nikki B. – EverydayHappy Rep

Hey Chenyu L,

Thank you so much for your review, it is greatly appreciated. Based on tracking you will receive your trial package on November 24th and I know it will be a delight to you as our items are eco - friendly and they are delivered directly to your door.

If there is anything else you need or have any queries, we are available for you. Thanks again for the review and have a Great day!

Thumbnail of user jiayil
1 review
1 helpful vote
March 20th, 2016

Sign up a free trail couple weeks ago, Im still so happy when I received the free pretty package until yesterday, I got home very late, in front of me is a hug box diapers, soaps, detergent and lotions, before that I didn't receive any e-mail notifications or a phone call or anything. I was shocked got charged $158 in my credit card, I become so disappointed.
I called and tried to return and cancel my subscription, I asked if I could return the product and get a refund and they said there was a restocking fee and I had to pay for shipping, that cost almost 80% of what they charge me, thats not worth for me, she said I have a option to keep the package, I very want to, but I cant, the diapers is very easy to leaking, and the cream is not strong enough. I tried to ask if she can waive the extra fee to me, she said I have to talk to her supervisor, but she is not there, and I have to call back later, I will give her a call soon and have follow up after
All over that, their customer service is very good, the lady I spoke with it is very nice and understanding, she cancelled my account and stop my subscription, also send me cancellation confirmation and reference number right away. But I still will keep checking, cause I dont want to receive any package later on, they are too expensive!

Updated:
Called their supervisor, and told her all my situation, she is very patient and understanding, she was go over my account, make sure my account is being cancelled, and send me free return label, said they will give me a full refund after they received my package, about 3~5 days! Nice job!

Thumbnail of user pipoym
23 reviews
70 helpful votes
February 11th, 2017

The prices are affordable and the items are in good quality. This site has all the baby's need. I would definitely give this site a two thumbs up.

Thumbnail of user nikkib49
Nikki B. – EverydayHappy Rep

Hey Pipoy M,

We're a small business, and we take customer service really seriously. Thank you so much for trying our products, we really appreciate it! We are so happy we were able to help!

Thumbnail of user brendaf18
1 review
2 helpful votes
August 27th, 2015

I, too, signed up for the free trial not knowing I would automatically be enrolled in a "subscription service" Two weeks later, with no advance notice, I was sent a box of products and charged $160.00! Called to find out about returning the merchandise, and was frustrated because the customer service rep. Was not sure of the correct address. Also,
It has been two weeks, several phone calls, and still no refund. My bank is now handling this matter for me.

Tip for consumers:
STAY AWAY!!!!!!!!

Service
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Thumbnail of user andib
Elle R. – EverydayHappy Rep

Hi Brenda,

We're so sorry to hear about the experience you've had with us! We'd love to have a look at your account to see what we can do to help. Please send us a direct message with your details so we can find you in our system, thanks!

As a sidenote, we do mention that the monthly membership kicks in after the 7-day trial period is over on our signup page. We send out 6 reminder emails during the course of the trial to let you know the monthly kit is being prepped for you, and there's a welcome letter included with your trial that details the membership as well. We also list this information on our FAQ page and in our Terms + Conditions. We're super sorry if any of those were missed!

Thank you so much for your patience, looking forward to hearing from you!

The EverydayHappy Team

Thumbnail of user joycea7
3 reviews
5 helpful votes
September 1st, 2015
Verified purchase

I love the Everyday Happy products that I tried! It's always so nice to find a company that shares your commitment to helping to keep our Earth and it's inhabitants healthy, clean and sustainable. We need to go back to Nature and live in an eco-friendly way. I like that Everyday Happy supports Animal Rights & is endorsed by PETA, as well as being associated with UNICEF. Your mission statement aligns with mine and your products made with the care and the ingredients I'd expect all companies to want to do. It's just so satisfying to find a brand that I can trust and be able to buy their products with confidence.

Service
Value
Shipping
Quality
Thumbnail of user donalds49
1 review
0 helpful votes
September 2nd, 2015
Verified purchase

When I sent for my free sample I didn't know that automatically signed me up to receive a monthly package. It wasn't until I happened to look at my checking account that I saw a $121 charge from you guys. I called to find out what it was and that's when I found out that I was enrolled. I immediately cancelled but I couldn't get the shipment cancelled and was told it would be up to me to pay the return fee plus restocking fee. It would've been nice to get an email saying that I had a shipment coming so I could've cancelled the shipment and the subscription. I still haven't used the products and don't plan to.

Thumbnail of user sheilap17
1 review
1 helpful vote
November 21st, 2015
Verified purchase

At first i just wanted to try the products with no real intention of buying them later, once i got the trial and i saw those really soft diapers i changed my mind, the baby care products are really good too and for the safety of the baby and even the comfort of the mom, not having extra worries about the baby's health is a great choice, they just offer all you need for a good price with a better quality.

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Parenting just got easier! Safe, eco-friendly diapers and premium baby care products delivered right to your door.

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Thumbnail of user andib
Elle R.
Community Manager

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