• EricDress

EricDress

Overview

EricDress has a rating of 2.37 stars from 1,757 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EricDress most frequently mention customer service, full refund, and order number problems. EricDress ranks 153rd among Women's Clothing sites.

  • Service
    586
  • Value
    572
  • Shipping
    579
  • Returns
    443
  • Quality
    550

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
231
See all photos

What reviewers want you to know

Positive highlights

  • It makes me feel confident on my wedding dress and I have become the most beautiful bride.
  • Brought prom dress last month, arrived on time with lovely dress/Thank you!

Critical highlights

  • They have the worst customer service, they do not have a local number for you to call.
  • I ordered a dress for my birthday from Eric dress and it did not come looking the same unfortunately.
How would you rate EricDress?
Top Positive Review

“Super Quality and Customer Service”

April K.
6/23/21

Dear Ericdress, My dress came today. OH MY GOD it's beautiful! I'm stunned. I'm over the moon. Your seamstresses are really good. I sew professionally at times, so I can understand the hard work and the hours they put in. The detail and perfect seams even at difficult spots! Thank you for handling my utter anxiety, thank you for shipping so quickly. Your company answered me everytime. That alone was very reassuring. This is amazing quality at a perfect price. This dress was worth every single penny! Your customer service reps are professional under pressure and face very timely responses to questions. I will leave fabulous reviews anywhere you wish, and I will recommend your company to everyone. Thanks again, One very happy bride, April

Top Critical Review

“Eric dress you owe me money!”

Cameron M.
2/10/24

Gave them money for a saw they never delivered fake tracking numbers fake site this site is as bad as someone burning our flag they should be removed from society forever no joke they take money you have worked hard for that's been taxed five times and just think your hard work belongs to them.I hope they burn in hell if not I hope I find them their that green spot in the middle of chicken $#*!!.why google or anyone let's a non credited site that has so many complaints about it makes me wonder about the creditability of said sites!.

Reviews (1,757)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (260) eric dress (94) return policy (34) wedding dress (51) order number (34) return address (17) prom dress (25)
Thumbnail of user camerontyson40
1 review
1 helpful vote
February 10th, 2024

Gave them money for a saw they never delivered fake tracking numbers fake site this site is as bad as someone burning our flag they should be removed from society forever no joke they take money you have worked hard for that's been taxed five times and just think your hard work belongs to them.I hope they burn in hell if not I hope I find them their that green spot in the middle of chicken $#*!!.why google or anyone let's a non credited site that has so many complaints about it makes me wonder about the creditability of said sites!.

Thumbnail of user battlefieldbarbie5
1 review
0 helpful votes
March 5th, 2024

Ordered a chicken coop. After 2 weeks no coop as I made an inquiry. A refund has been issued however since I made my order with the company someone has been trying to make unauthorized drafts on my card. The security team noticed it, my card was locked, no sooner do I unlock it the draft attempts begin again and I have had to replace the card.

Thumbnail of user hughm237
1 review
1 helpful vote
December 18th, 2023

It's impossible to write a review because no one has received no one has ever received what they ordered!. They steal your money. Run far away

Tip for consumers:
I would certainly like to know why the FCC or FBI doesn't take this site down and put everyone of these losers in jail

Products used:
I got air because they don't have any products! It's a scam. Run away from here. No one has ever gotten a legitimate product or price from these fly by night scammers! scammersproduct

Service
Value
Shipping
Returns
Quality
Thumbnail of user boomboomw
1 review
25 helpful votes
May 22nd, 2021
Verified purchase

Paid $31 for expedited shipping. Needed shoes for special occassion. After a week my order was still waiting to be shippped. My event came and went - no shoes. I decided to cancel order. Each time ericdress would offer discounts from 10% to $20 begging that I keep waiting in response to my multiple requests. It had to curse them out before I finally got my refund - nearly a month later. Ridiculous. NEVER AGAIN!

Tip for consumers:
Do not order from this site!!!!

Products used:
Nothing

Service
Value
Shipping
Returns
Thumbnail of user maggiea100
1 review
26 helpful votes
August 20th, 2021
Verified purchase

They are a FAKE website. You will NOT get your products! If you ordered from them, file a complaint with your banks and you should get your money back. Don't let them scare you that you won't get your money back. I ordered something and paid extra for 2 day shipping, which NEVER came. It kept saying "preparing." I also read in other reviews that the material of the dresses/clothes are cheap looking. Don't trust them.

Thumbnail of user rockoocarlisle
1 review
1 helpful vote
November 19th, 2023

I'm 58 on disability and ordered and paid for a portable carport they took my money and I never got my carport that's bad business there no good

Products used:
Nothing never received nothing

Service
Value
Shipping
Quality
Thumbnail of user dianeh123
2 reviews
8 helpful votes
January 14th, 2018

After talking to someone in customer service I was able to resolve my issue with Ericdress and they have agreed to refund the cost of my items less the shipping fee which is admirable, shopping here might not be so bad. Thank you.

Thumbnail of user samanthar569
1 review
7 helpful votes
March 3rd, 2022
Verified purchase

This place just robs you blind. Don't bother. Ericdress makes you sign saying that you will return the item two days after being bought... even though it takes way longer than that to arrive. You pay for expedited shipping and do not get it. You pay for an item and do not get it. They said my item was delivered to my door, but to this day the item has never been delivered. I bought it last year. Ridiculous. Do more research before you even think of using them.

Tip for consumers:
Don’t use it.

Products used:
Didn’t get the product

Service
Value
Shipping
Returns
Quality
Thumbnail of user ashleyh620
1 review
22 helpful votes
November 21st, 2020

If I could give negative stars I would. When ordering the same item came up different prices. I thought I was never going to get the delivery. They never gave a date and never updated on the status. The phone number was unusable and I never got a reply email back from them. When it finally came it was so cheaply made. Believe it or not our picture even looks better than it is in person. It's like they cut up a blanket and tried making a jacket out of it.

Thumbnail of user gregoryd708
1 review
4 helpful votes
October 21st, 2023

I wanted to order something from here but I looked up on Google to see if it was a trusted site.im reporting to trilogy media.

Thumbnail of user marthaf158
1 review
34 helpful votes
June 20th, 2020

I was highly disappointed because EricDress is a fake name for a low budget company called Tidebuy based out of China. I ordered a lace front wig and I paid extra money to have the wig expedited. I ordered the wig on May 7,2020 the wig arrived May 21. The wig was not what I ordered. It was ugly and old-fashioned looking. It looked cheap. This company is stealing from customers by making them pay top dollar for low quality merchandise.

Thumbnail of user cedricl27
1 review
5 helpful votes
June 4th, 2021

Long story short. Ordered a blazer from the site, paid extra for expedited delivery. Blazer never made to the address I provided back in early May. Here it is June and their telling me to call DHL and find my package. You freaking find it! I paid to have my box delivered to my door. I was promised a delivery date, still ain't got it and they don't honor refunds. I'm calling the BBB and reporting these jive turkey suckas!

Thumbnail of user deirdreb23
1 review
38 helpful votes
March 25th, 2020

This company is a scam. I placed an order on January 22,2020. I have yet to receive my order. I'm extremely disappointed as I was looking forward to the items. I will not purchase from this company again! EVER! From the reviews I've read, obviously I'm not the only one who has gotten scammed. My order is still preparing... 30 plus days later? I wished I could have rated this company a zero!

Thumbnail of user katherinew415
1 review
0 helpful votes
February 10th, 2022
Verified purchase

Place a Order with Eric Dress just to find out it's really a Cheap company out in china that's making poor quality production! Sent in a refund request considering I paid 31.94 for expedited shipping, just for them to offer me a $10 refund and to send it as regular shipping. Witch means the day of our engagement pictures will been done came and went before I still received my order! Saw a few jackets I wanted to order, but after reading your critical reviews I'm happy I only tested one item and you guys failed tremendously! Will never order for this site again and if push comes to shove I will take your whole company to court for False advertising.

Tip for consumers:
If your thinking about ordering DONT!!! You will never receive your order and if you do receive it, the date you needed it by will been have came and went! There are a lot more websites that will give you more bang for your bucks than this one! These people are a f***ing Joke.

Products used:
Shoes

Service
Shipping
Returns
Thumbnail of user candacec235
1 review
1 helpful vote
April 7th, 2022

I placed an order over a month and a half ago. Order tracking shows that the last update was two weeks ago, most of the tracking info is not in English. I have emailed them several times, sometimes they respond, other times they don't. I still have not received my package. Needless to say I will not order from Ericdress again. I also want people to know about my experience and think before buying anything from this company.

Thumbnail of user latashab33
2 reviews
12 helpful votes
September 22nd, 2021

This website is ridiculously fraudulent I ordered 2 different size seakers for woman. And when the order finally came the product of the shoes was so poor I wouldn't let a homeless person who needed shoes put that trash on their feet. I sent a complaint and no one has responded. I sent them their garbage back and I will be calling my credit card company ASAP... BUYER BE WARE!

Thumbnail of user lukeg60
1 review
23 helpful votes
December 14th, 2019

I ordered a few items from them, which was charged to my cc. Never got the items, called to find out what was the deal and ended up talking to someone who could not understand English, I explained to them I paid and gave them conformation numbers( to no avail). After
Multiple attempts to correct the situation by calling back same thing or no answer at all, don't waste your time or money on these $#*!s, they have zero customer support and I've still yet to be reimbursed!

Thumbnail of user rayb415
1 review
3 helpful votes
April 6th, 2021

I ordered a suite for my birthday from Eric dress I even paid extra for it to come early in time now my birthday is 3 days away and the order is still being processed all they did was take my money never even sent me an email to let me know that they received my funds I had to find out from my bank where the funds went I don't advise anyone to purchase from this company at all and I want my $#*!ing $124 back $#*!s.

Tip for consumers:
Never use this site it’s a $#*!ing scam just because somebody u know may have already got 1 or 2 pieces from this company doesn’t mean everybody that orders will trust me I’m still waiting for either my money or items

Products used:
Suit

Service
Value
Shipping
Returns
Thumbnail of user deborahs906
1 review
14 helpful votes
August 19th, 2020

I ordered a "real baby" doll for my daughter $114.00 the piece of garbage that took three months to ship might as well been sent from the dollar store! No way to return or contact the company. PayPal refused my dispute. My next step is to see if Visa can get anywhere! So pissed!

Thumbnail of user jol222
1 review
2 helpful votes
September 29th, 2021
Verified purchase

Truly disappointed with the quality of the white blazer that i ordered a few years back... it was smaller and super ill-fitting in every way. It's just unacceptable. Beware of sites like ericdress advertising really fabulous dresses at a much cheaper price... for they are truly low quality. I can't believe ericdress is still in business today.

Products used:
None.

Returns
Quality
Thumbnail of user micahm196
1 review
2 helpful votes
April 21st, 2021
Verified purchase

They never send your items, and their customer service is terrible. I ordered a tux with expedited shipping, expecting it within 3-5 business days. It has been 3 weeks. I payed 38 dollars for the faster shipping. The tux was for my son, and we haven't received it. Eric Dress hides behind the covid shipping delay, so you wait too long to get a refund when your items never arrive. They are a Chinese business, so this could be chalked up to the average 25 day wait times, but they haven't been any help as they just keep asking me to give them my order info, and then saying I'm giving them the wrong info.

Tip for consumers:
I wouldn't have used the site at all, but if you do, maybe order small items that they wont mind sending, as the site itself is generally just a scam.

Products used:
I never recieved Items to use.

Service
Value
Shipping
Returns
Quality
Thumbnail of user chandras79
1 review
8 helpful votes
February 17th, 2021

DO NOT ORDER... this company ships of clothes that's the sizes of youth for adults, then your responsible for shipment to get it back, they had the nerve to offer me 14 dollars back from a 70 dollar purchase. How do you feel your suppose to keep someone money? Please people don't be setup to lose your money, it takes over a month to receive your purchase anyway.

Tip for consumers:
Nothing at all

Products used:
Coat

Thumbnail of user hannahr266
1 review
3 helpful votes
December 21st, 2021

I will absolutely under no condition recommend this place. Extremely slow delivery even when paying for fast shipping. All orders look NOTHING like there online photos. CHEAP, DISHONEST DESPICABLE COMPANY! WANT A REFUND!? Won't matter, they will finally offer you a full refund, you'll have to pay to ship item back, and at that point they will NEVER process your refund. Save every bit of your money, time and frustration and shop elsewhere. This company disgusts me!

Service
Value
Shipping
Returns
Quality
Thumbnail of user dianeh718
1 review
15 helpful votes
September 9th, 2020

If any review has more than 3 stars it's a plant. It's been 2 months since my purchase. Tracking number says to moved in China for one day and has never moved again. I hate buying things from scam sites. I was assured it wouldn't be another Chinese scam site by "reviews". Obviously that's a lie. Emailed 3 times to no answer but you will get a RIDICULOUS amount of spam in your inbox. STAY AWAY

Thumbnail of user patriciab2289
1 review
0 helpful votes
April 12th, 2021
Verified purchase

I bought an underskirt on Feb 3rd, they didn't even process the order until February 26th, and it is now April 12th and I still haven't received it or even received decent tracking info for it. I've contacted customer service multiple times and get the same auto message that claims it takes 3-7 days to process the order and that it's on its way. I seriously doubt I'll ever receive anything from them, and they've ignored my request to just cancel the order.
Keep your money and buy off of a different site. Almost $12 in shipping alone for over 2 months of waiting is ridiculous.

Service
Value
Shipping
Returns

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From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user ericdresse
ericdress e.
Typically does not respond to reviews

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