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I ordered the kyle xy box set from dvd best online. it arrived two weeks later, and all 16 of the dvds were blank! the online help form is always offline, and i have emailed them multiple times to get their address in china. just wondering if the address provided on this web page is correct. do not use this company! they are complete scam artists and need to be investigated and shut down. I ordered the kyle xy box set from dvd best online. it arrived two weeks later, and all 16 of the dvds were blank! the online help form is always offline, and i have emailed them multiple times to get their address in china. just wondering if the address provided on this web page is correct. do not use this company! they are complete scam artists and need to be investigated and shut down.

Accepted Answer · 2011-12-28T06:24Z

I have just started ordering online, and didn't know about checking in the search for complaints made againts the company, untill a friend told me, but it might be to late as i placed a big order with this company. I seen theses complaints and stright away tried to cancel cause on the website it said it hadn't shipped yet, but the next morning i received an email saying that it got shipped days ago, but when i was talking to the online help on the website he told me it hadn't sent due to busy time of year (christmas) I keep getting told different things. Also i contacted the austrailia post and they have no record of the tracking number and it's been 10 days since i paid for it, i'm contacting china post now. Please help i just want my money back and to cancel the order?

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