DrGrab

I ordened an activation ball, on 6th june 2018.
NEVER RECIEVED! You are taking only peoples money, I wish nobody ever bought something with your company!
Please, think twice, and read all the advices!
Maybe, everybody who had been fooled, can we not send the police to arrest them?

Ordered 3 activation balls on the 8th of June. Did not receive it and no response to emails. $85 down the drain!

Do not DO NOT purchase from this company! They are unethical. I ordered 5 random headbands for a baby and what I got was 3 of the exact make and color, and 2 of the exact make and color. What am I supposed to do with headbands exactly the same? Put 3 headbands on my babies head at the same time? These people are nuts and unreasonable. All I asked for now was for 3 different headbands in exchange for the ones that are the same. They told me " I ordered headbands that were "random" so too bad.

With my address clearly stated on the invoice they send it to somewhere else, then expect me to go calling Post offices to find it.
No, I don't get paid to rectify your incompetence.
Call the seller only to be hung up on.
Will never buy from these useless people again.

Thankyou for my order received it early than stated completely satisfied. After reading some reviews I thought o no what have I done can think that now good service.

I Find it suspicious that most reviews are negative for this site, and then the review section is sprinkled with a few "glowing " reviews. I will not be spending any money with this company because I believe the OVERWHELMING negative responses about the service and quality of the products. I feel that the other more positive reviews were probably written by people associated with the company. There is no possible way that two totally different views of this site could be genuine.

I bought a security camera from these guys and the power supply failed after a day or two (power light no longer coming on) I emailed support with a picture of the adaptor (required). They replied asking that I send a video of the problem! Then they said to try another adaptor (why would I have an identical one). Todays final straw was them asking me to take the adaptor into an electronics store to have it checked!

The business model for warranty issues is clearly to avoid replacing failed goods at any cost by asking ridiculous questions until the customer gives up.

I ordered a Furminator animal hair brush and it cost me a 1/3 of the price that i would have paid on another site and the postage was free, i expected to wait about 4 weeks for delivery but it was here in less than 2. I am very happy with Drgrab and will be ordering from them again.

I can only write as I find. This item was ordered on 2 March for estimated delivery 13 April. It was delivered today 18 March. Perfect - no problems.

Reading the reviews about your company I am not sure about purchasing from you?
I was considering ordering the racetrack that bends, flexes and glows in the dark?
But I am NOT interested in buying second hand goods from you which I believe you have done?
WHY do you do that to people who order and pay in good faith?
Only to be let down by you!
Your company has an incredibly BAD reputation!
How do you ever recover from that?

Express delivery is shown as 3-5 days, but what they don't tell you is that that refers to the despatch time only - actual delivery could take up to 14 days more! Be aware of this when ordering. I found that highly deceiptful. I hope that the product is up to scratch. Watch this space!

Don't even waste your money. Hopeless as. Won't roll on carpet AT ALL. Very disappointed never again will I buy from this rip off company.

I bought both 75ft and 50ft magic hose.
It works just as advertised, very light and easy to use, comes with different tap coupler. Very impressed. Bought one for mum and she also loves it.

I bought the furminator really happy with it, works fantastic. Received it within a couple of weeks.

I ordered a dog booster seat and specifically wanted a style advertised by Drgrab. One of a series of photos in the advert was of a different style of seat. I was sent this seat which I specifically did not want. At first they offered me 20% off if I ordered another seat, then 50% and finally a full refund if I sent the seat back. They will not pay the postage from the UK to Australia. I don't trust this company and I think if I send it back it will mysteriously "get lost" in transit.

Do not order from Dr grab as they will grab your money and u won't see it again there products are crap

I am disgusted with the service I have received from there staff. I have been trying for nearly two weeks to be able to return my item that is a very inferior product. I want my money back and I have been emailing their support people with know reply. Will never shop with them again and for future customers I would think twice before buying anything from this site.

I ordered a folding crate stated as Large, I would hate to see small!
Took ages to come but did come it was however a small folding basket with handles like a small shopping basket. The handles are warped so the pop out rendering the basket useless. It's so cheap and nasty! I have contacted customer service they came back offering a replacement, I told them it's not as shown or described and it's flimsy and just junk, I said I want a credit not another piece of junk. Last answer, we are sorry if you are unhappy with our service... I responded yet again saying I'm unhappy with the product not the service. I'm tipping I won't hear back again! Dodgy bastards obviously! DONT TOUCH THEM!

Ordered 2 remote control LED lights. Put them in place (after delivery took 4 weeks). After 6 weeks one went faulty. It would not turn off, had to take batteries out. Contacted company, they wanted a video as returning it to China was not practical! They eventually sent replacement after another 5 weeks. That did not work and by this time the other one did not work. They are now wanting another video. Tried but they keep saying video not attached. Given up to it now, just can't be bothered. DO NOT USE THIS COMPANY!

I was worried about my order after reading the reviews. I have now received it... Elephants with flapping ears that sing. Couldn't be happier.

I have ordered good as its written goods from Australia but all arrived from China, took extra for fast delivery but never deliver on expected time, very worst recommended not to buy any good

Ordered more products and received parcel yesterday just like my experience in the past! It took about three weeks so you just have to be patient. I love this site!

After receiving an item of clothing arrived completely different shade to that advertised then told I had to send them a photo before theyd consider a refund so sent photo and told may be just 'a shade variation' and will only refund if return parcel actually arrrives at its Chinese destination and it sounds like theres a high chance this wont happen so probably $45. Down the tubes! Though I will send via secure post but probably throwing away even more good money- be warned about this site dont expect a refund if anything goes wrong!