Now, let me be clear, I never actually got a dress from DressFirst.
I ordered a dress from DressFirst and when I saw the name of the company in the PayPal email it immediately set of an internal alarm. So, I did some digging and found this site and DressFirst's horrible reputation. When I did, I instantly emailed the company asking to cancel my order. To their credit, they did cancel my order promptly, kept in contact with me via email and, this is important, only took a few days to return my money. I was really preparing myself to argue with this company and PayPal, but this was not the case.
I can't speak to the quality of the clothing, of course, but I'll give them some credit for returning my money in a prompt manner. Which is, of course, what is the bare minimum they are legally required to do.
I ordered a dress they said it was sent its been over 2 months no dress and they won't return any emails or answer my questions at all. This site is bull$#*!. Do not buy anything from them!!
I bought a dress - that said silke - for my wedding..It was a wedding maternity dress.
The material was 100 % polyester!!!
It was thick and stiff and the measures was awful.
I am.a petite female - from Asia myself so I normally DON'T have a problem with these sizes!
It was like a baloon over the chest - and tight over the belly???
It looked like it was custom made for a mixture of Gollum AND Quasimodo.
I feel so sad.
Don't bother to buy from this company ever!
You will waste money on shipping prices - and I guarantee You will be forced to purchase Your clothing elsewhere.
What I want ?
* A formal apology + my money back.
So awful - we need a new word for awful.
I warn You. Don't Use this company.
It is straight from Mordor.
They make dresses for monsters - not women.
Please dont be fooled by first copy dress they do not give you a copy or even a similar substitute I waited 33days and when it came it was not only too late for the event but 4sizes too small and nothing like the style or quality it is a rag I paid 51.00 for a complete rip off I would have bought from the real company but they had sold out of my desired dress I am fuming
I ordered a dress 2 months ago and as yet even after several emails to the company I have not received the dress or any correspondence in regards to the where abouts of my dress. I will now have to contact my bank to get a refund on my credit card!!
I should have read this before I purchased my dress. It happened likr it happened to the rest!
I paid £87 for my dress and free shipping. A week later a received a text saying I had to pay an extra £21 for the dress to be delivered. Then I got my dress which I ordered a uk 10 size on the uk version of the web and they sent me a 14 that to be honest doesn't fit a 14 size person either. I demanded to return the dress and a refund and they offered me 15%. I said no and the offered 25% refund as they said each dreas is made to order. So I told them to delete any returns or refunds policy from their website as they dont do it anyways and tomorrow I will be contacting trading standards...the customer service was a disgrace! Blaming on me for every problem they game me. Im fuming! They told me on the email to sell my dress if I dont want it or to gove it to someone as a present!! What type of customer service is that!!
Horrible company policies and customer service! I received the dress and the buttons/jems sewn on were falling off. The cut of the dress didnt sit right at the hips as intended and looked in pictures. I asked to return the dress and they denied me refund but said they would refund me 15% I told them it was not as expected and they continued to not let me return dress but then offered me 25% refund. I again told them that I wanted a full refund and to send the dress back. They are not understanding that and are denying me the refund for the poor sewn dress.
If I could give this site a zero I would. My mom bought a dress for $160. First the fuchsia color was more of a hot pink. Then the dress was made with poor quality material. Thirdly, my mom is always a 16 in dresses but she couldn't even zip up this one. There were at least 5 inches to go. This company sells over priced poor quality dresses and then will deny you a return. Don't purchase from this company, it's not worth it.
100% terrible experience. The dresses were cheaply made, the sash was not a true sash, the color was all wrong, and they didn't want me to return the merchandise until I got my credit card company involved, then I had to pay the shipping TO CHINA. Needless to say, it was expensive, and I still didn't have either of the bridesmaid dresses I needed. Don't do it, but if you do, keep fighting them in your e-mail exchanges, and get your credit card company involved if needed. Not only did they insult me via e-mail, try to make me believe the poorly made dresses were acceptable, and try to cheat me out of getting a refund SEVERAL times (word to the wise, don't settle for their coupons--you can only use one per order, and they make sure you can't get anything for the price of one coupon), they also constantly tried to make me think I was at fault for all of it. Do not purchase from this company, go to an actual store and talk to a live person. P.S. David's Bridal is not that place.
Do not buy anything from this company!! They make it hard for you to get a full refund. They offered me 15% of the dress I purchased ($133.99) and suggested I should keep the dress and get it professionally altered at my cost because it's not their fault the dress doesn't fit me right. They claim their measurement are different from the normal sizing charts. I had a feeling this company would give me a bad time about returning the dress because they're based in China!! Didn't know that until it arrived in the mail. Go figure!! Always ripping people off. I am making a point to SPREAD the WORD about this company.. You apparently messed with the wrong person!!!
I think all the 5-star ratings are bogus and probably posted by themselves.. Don't make the same mistake I did. You'll never see your $$ again..
I am satisfied with my first shopping experience at Dressfirst! I get my dress today while it is expected later this week. The point to make is that it is as stylish as described and the customer service timely gave me helpful advice. I have already placed another order from you.
Scraping Website - Illegal, Stolen Trustmarks
Site Using Fake or Fraudulent Trust Marks and Seals are key indicators of a Scam Site.
Why trust a site that needs to Steal Trust Seals??? Where is the Trust coming from???
Use these sites with caution, do not become their next victim.
Fully read the "Warnings" and "Membership Terms and Conditions"
Note: Major Security/Trust Seals/Icons commonly used by: BBB .org, McAfee, Thawte, TRUSTe, Trustwave, UpFront, VeriSign/Norton, and others should all have URL's linked to those Icon's. When clicked the URL should "Open" the "relevant sites Certificate or verification page"!!! If they don't, they are FAKE!!!
Sites that do not subscribe to the Norton VeriSign, McAfee Secure, or other Trust/Secure services try to fool consumers/visitors by placing a stolen copy of the trustmark/seal on their website in order to give the appearance of "Trust" and "Security". This practice is called "Scraping."
(_) Why would you trust a site that needs to knowingly Steal Trust Seals? Which of course sounds nothing like how a legitimate and reputable company would do business!
(_) Always remember the basic rules about Scammers/Spammers:
Scammers/Spammers always lie.
If a Scammers/spammer says they aren't lying, see rule 1.
Illegal VeriSign Certificate - Fake/Forged (site uses a JPG):
Illegal UpFront Merchant Seal - Fake/Forged (site uses a JPG):
Illegal PayPal Verified Trustmark - Fake/Forged (site uses a JPG):
firstname.lastname@example.org is NOT PayPal Verified
Sign into your PayPal account, then paste the URL below into your browser to verify.
Illegal Verified by Visa Seal - Fake/Forged (site uses a JPG):
Illegal MasterCard Secure Code - Fake/Forged (site uses a JPG):
Cheap Made-In-China Dress/Clothing Copying Website
(_) These sites claim to be Tailors - which they are not.
Cheap and Awful China Tailoring site "Coping Pictures" of clothing, Not Making Them!
Maybe, You Will Get What You Paid For... Cheaply Made China Cloth Sewing, NOT Tailoring!
These dress copying operations offer to sell Cheap cloth merchandise at prices that should indicate an obvious theft of funds.
Sites often hosted in China are known for selling Copyright Infringing items and Counterfeit Goods.
Payment is often through PayPal to an E-Mail Address, Western Union, Bank Transfer, or a third party payment processing site, with "No Money Back Guarantee".
Use a credit card for protection and be ready to do a "charge-back" when using these sites.
These scam sites are only after your money and make it hard to return/receive refunds.
Usual contact information, if any, is to a free email account.
Do not become their next victim. Fully read the site terms and policy's before using, if they have them.
(_) The cloth you purchase where you "think" it will look like the "professional designer pictures" on the website or that it will fit you is "No Way" close to what you "May" receive... as they just "copy" the designers picture.
(_) Do an internet search and read other reviews for cheap china dress site reviews:
Common reviews for these type of sites show that clothing/dresses received were - wrong sizes and styles delivered, cheap materials, shoddy workmanship, stains and dirt on material, terrible customer service and some dresses that reeked of fish!!
(_) The pictures on the site ARE legitimate designer/manufacturer photos of a dress/clothing. Those pictures were "stolen" from the official designers/manufacturer's website. If you receive anything at all, it will not resemble those pretty pictures at all. Ever notice you never see a photo of "THEIR" dress on the website!!!
(_) You will also need to pay customs import fees and local "tailoring fees" to have the dress fixed that you just purchased to make it wearable. As sending it back will cost more than just trying to fix it yourself (and they will also tell you that), As you will be paying return shipping and any custom fees associated with it.
(_) All of which of course sounds nothing like how a legitimate and reputable company would do business.
*<=>* SiteJabber Blog - Wedding Dress Scams: Dream Dresses & Wedding Nightmares
*<->* 5 Ways to Spot a Pinterest Scam: Brides and Budget Shoppers, Beware
Read more: http://www.qualitylogoproducts.com/blog/5-ways-to-spot-a-pinterest-scam/#ixzz2b4JkwDna
*<<>>* Scam Alert: Online Wedding Dress Ripoffs - CBS News
*<<>>* Buyer Beware of Replica Gowns
Read this - Buying from China?
Read this - Paying by Paypal or Electronic Transfer?
Read this - Best indications of fraud is scammers wanting you to send money by services like Western Union and Moneygram.
BEWARE OF THIS AWFUL, UNETHICAL COMPANY. THE RETURN POLICY POSTED ON WEBSITE IS NOT WHAT THE HONOR EITHER. MY SISTER HAD A CUSTOM MADE DRESS FOR MY WEDDING AND IT WAS TERRIBLE! SHE PAID EXTRA FOR THE CUSTOM FIT AND BESIDES FOR THE POOR QUALITY, THEY WERE AT LEAST 3 INCH OFF ON ALL THEIR MEASUREMENTS THEN TRIED TO ACCUSE HER OF LYING! SHE WAS PROFESSIONALLY MEASURED BY THE WAY. THEIR ANSWER WHEN SHE ASKED FOR RETURN 1 DAY AFTER RECEIVING WAS TO TAKE TO A TAILOR! HECK NO! NO PHONE NUMBER TO CALL OR SPEAK LIVE TO ANYONE. QUALITY POOR AND NOTHING LIKE PIC. PLEASE STAY AWAY FROM THIS COMPANY- THEY ARE DISHONEST AND NOT WORTH YOUR TIME!!!!!!!!!!!!!!!!
I would give it zero stars!! I followed their measuring guidelines to the "T", ordered a chocolate brown, satin dress. The dress I received was an entire size too small, NOT the color shown on the site. They will not refund my money. DO NOT DO BUSINESS WITH THIS COMPANY!!!!
Customer Questions & Answers
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