This website seems to be closed. Find similar businesses
  • DressDo.co.uk

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

DressDo.co.uk has a rating of 2.22 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DressDo.co.uk most frequently mention returns policy problems. DressDo.co.uk ranks 135th among Dresses Other sites.

What reviewers want you to know

Positive highlights

  • Two month ago,i bought a evening dress for my party in last week,and i set the wrong size.

Critical highlights

  • They say there is a no returns policy as the dress is made to order!!
  • They are refusing to give me a return address or refund.
How would you rate DressDo.co.uk?
Top Positive Review

“Quality, quality, quality”

Val G.
9/13/15

Like many people we were nervous about ordering on this type of site but thought it was worth a go due to the prices. My daughter ordered her dress which she hadn't seen on any of the other sites and was advised it would be despatched on 12th Sept. We were amazed when it arrived on 9th... It is beautiful, and extremely well made. The only adjustment it needed was to open the armholes up as they were a bit tight. We are so impressed that my other daughter will be ordering her 7 bridesmaids dresses from here.

Top Critical Review

“DON'T DO IT”

Joanna C.
1/22/17

Easily the worst company I have ever dealt with in my life. Bought 3 bridesmaids dresses and all 3 came 4 sizes smaller than what I ordered. Material was very poor. Stiching was a joke all 3 looked different even though they where supposed to be the same. Most stressful part of my wedding was trying to get my money back in return for these. I had no chance. Nor will you. STAY AWAY. SCAMMERS!

Reviews (46)

Rating

Timeframe

Other

Reviews that mention popular keywords

returns policy (4) evening dress (3) return address (3)
Thumbnail of user joannac21
1 review
1 helpful vote
January 22nd, 2017

Easily the worst company I have ever dealt with in my life. Bought 3 bridesmaids dresses and all 3 came 4 sizes smaller than what I ordered. Material was very poor. Stiching was a joke all 3 looked different even though they where supposed to be the same. Most stressful part of my wedding was trying to get my money back in return for these. I had no chance. Nor will you. STAY AWAY. SCAMMERS!

Thumbnail of user electraj
1 review
2 helpful votes
April 7th, 2016

Worst company I've ever dealt with. Ordered a blue dress and sent them my measurements. Received a black dress that didn't fit. Also it is very badly made, the stitching is caught and the material is cheap and nasty. Tried to return it and they won't even provide me with their address, asked for a refun they offered £20 'for little colour troubles'. Infuriating. Please avoid at all costs.

Thumbnail of user valg12
2 reviews
8 helpful votes
September 13th, 2015

Like many people we were nervous about ordering on this type of site but thought it was worth a go due to the prices. My daughter ordered her dress which she hadn't seen on any of the other sites and was advised it would be despatched on 12th Sept. We were amazed when it arrived on 9th... It is beautiful, and extremely well made. The only adjustment it needed was to open the armholes up as they were a bit tight. We are so impressed that my other daughter will be ordering her 7 bridesmaids dresses from here.

Thumbnail of user margaretm95
4 reviews
5 helpful votes
January 8th, 2016

The website show, s beautiful dresses, I've just paid 206.82 for a long evening dress for my son, s wedding, it looks cheap and nasty, I could never wear a dress that looks like this, I would not recommend anyone buying from this seller, I can't get my money back because it was made to fit, which it doesn't fit may I add, don't be fooled by the pictures like I was, it really is badly made like it's just come out of a Christmas cracker.

Thumbnail of user solmazr
1 review
0 helpful votes
July 26th, 2016

AVOID, AVOID, and AVOID Dressdo! They are total scammers, dresses are total disaster and look nothing like the pictures. I have lost a lot of money on one dress which they would not refund the money for! They are obviously cheap scammers wit no tailoring skills!

I even cancelled one dress before it was made and yet hey did not refund my money for that one either.

They don't even deserve 1 star review

Thumbnail of user cdjrg
2 reviews
6 helpful votes
July 3rd, 2015

I ordered a beach wedding dress from here and am absolutely delighted. I sent all my sizes and it is exactly what I ordered. I made a big change request to the back of the dress which was made to perfection and cannot thank them enough. Take the risk as the price is fantastic. Thank you

Tip for consumers: Send your sizes and be very clear of any changes. They follow it exactly.

Tip for consumers:
but Time may be a little delayed

Service
Value
Shipping
Returns
Quality
Thumbnail of user sarahm149
1 review
8 helpful votes
August 1st, 2015

Purchased a bridesmaid dress which comes up a size too small. Ordered another one 3 weeks prior to the wedding. Paid extra to get it delivered (£37 in total). Two weeks later the wrong dress turns up! Made this clear to the poorly speaking customer services and their solution. To send another dress which I'll get in 20 days. 14 days after the wedding! No offer of a refund! Very annoyed!

Thumbnail of user lilyb15
1 review
5 helpful votes
December 30th, 2015

Two month ago, i bought a evening dress for my party in last week, and i set the wrong size. But the site's customer service reminder timely to help me make the right adjustments, and I got my package a week ahead. Last week, my friends said the dress were very fit for me, it looked very significant figure, thank u so much!

Thumbnail of user lillys4
1 review
4 helpful votes
November 29th, 2015

Just received my wedding dress, well where to start... completely different than pictured, not made as per my measurements so it is too small. Everything about this dress is wrong, sleeves are different length, one side is more loose than another, it is a poorly made dress!
Support office not very helpful, offered £20 compensation (I paid £170), it's a joke!
Definitely wouldn't recommend to anyone. Avoid them please.

Thumbnail of user evelynk8
1 review
6 helpful votes
April 17th, 2016

AVOID DRESSDO! They made us pay for a replacement dress cos the first one was the wrong size. Then the one they sent was the wrong colour (supposed to match another bridesmaids dress they made) and wouldnt replace or give refund. Now too late for our wedding so we had to get 2 more quickly at huge expense. Avoid Dressdo at all costs! Please, for your own sake!

Thumbnail of user sharonw64
1 review
4 helpful votes
January 8th, 2016

I had a dress made by this company. They made the wrong size, and will not replace the dress or refund my money. I would advice to keep well clear. Never dealt with a company as bad as this. I have been trying to get my money back ( £100.00) for 3 months and they have no intention of refunding or replacing, even though they admitted the mistake was their fault. ( They made the dress in the wrong size and is of no use to me). It makes me so cross that these companies get away with "ripping people off" and get away with it. STEER WELL CLEAR!

Thumbnail of user anaz4
1 review
2 helpful votes
November 24th, 2015

Several days ago, according to my relatives, i suddenly noticed this website.In accordance with the reviews on the website, i bought a dress from their dresses.
Now, i had received the dress, which was really a enjoyable experience, all of my friends were shocked by the high quality and well-made designs
Thanks with sincere!

Thumbnail of user michelleg73
1 review
6 helpful votes
November 23rd, 2015

Worst company I've dealt with. They don't admit they had made an error and will fob you off constantly with pigeon Engligh emails. I'm £103 down with a dress that may only fit someone of 4ft something. They expected me to get the dress altered and that they would reimburse me instead of just sending the dress back and refunding me. The likely hood of getting anything back from thin non U. K based company is zero. My advice is stay well clear.

Thumbnail of user jodiel17
1 review
1 helpful vote
February 23rd, 2016

I ordered dresses back in early January and have not received my goods I have looked into it and no one else have received the goods if they do turn up they are no good I have had stress I have literally got weeks to find five new bridesmaids dresses they are a Chinese based company who do you not look good and no refund at all they are rude and do not respond to any emails

Thumbnail of user martinaj3
1 review
4 helpful votes
November 30th, 2015

People are amazed that this dress did not cost thousands of dollars. It is stunning, well made and fit me like a glove (my measurements fit the size 12 chart). I only needed to get it hemmed. It arrived exactly one month after ordering it. We went to Italy for a destination wedding. After traveling so long, the dress only required steaming on the sleeves and hem. The lace and pearl detail are exquisite. In the picture is also a LITB veil, which we added more pearls to and rhinestones. If you want an alternative to strapless, but still want to look feminine, this is the dress! Thank you so much,

Thumbnail of user susannaz
1 review
15 helpful votes
August 12th, 2015

I believe this company used to trade under verydress.co.uk or still does who i ordered a prom dress from which arrived in the wrong colour and bad fit, no reply when i emailed them, no return address so i went back to my card provider who has now given me a charge back for the £116 i paid out... THEN today i get a email from dressdo.co.uk to ask me to withdraw my charge back and they will then give me an address to return the dress to at my expense! Don't think so! They are con artists, not based in the UK but Hong Kong so do not be fooled by the. co.uk address!

Thumbnail of user mumujiangi
1 review
4 helpful votes
December 30th, 2015

I, hesitantly, ordered a dress for my daughters wedding with less than a month to go. I really didn't expect much but thought I would take a chance because I couldn't find anything I liked it fir locally. It arrived in a little over 1 week and fit perfectly! I love it and is well made as well!

Thumbnail of user colinq1
1 review
13 helpful votes
July 2nd, 2015

A nasty surprise awaits you when order is delivered. Package arrives at your door with additional 'VAT and Duty' charges to pay prior to delivery. This was not made clear in any way at time of ordering.

It is totally disingenuous and misleading of this company to use a. co.uk website in order to fool people into thinking they are uk based and as such no vat would be payable.

At no point was this extra delivery amount communicated to me, so that I could make an informed decision on whether to go ahead or not. At no point this was mentioned in the online shopping process.

This is my chance to at least try to help someone else not fall into the same trap.

If you're based in Ireland, don't buy from this site unless you are willing to hand over considerable extra money for Customs Duty/ VAT

Thumbnail of user aluar
1 review
1 helpful vote
February 20th, 2017

Spent almost £300 on two dresses for a wedding that arrived late and 4 sizes each too small and incredibly cheap and tacky looking! Spent months exchanging emails with a person named 'Coco', sending pictures of the faulty items yet no refund given. I contacted my bank to try and get a chargeback but they told me I was unable to as the time period to do so had passed. Since then, the China based company have stopped responding to my emails. They will basically keep you in an email exchange until they know your ability to get a bank chargeback has been lost. My advise: STAY WELL AWAY FROM THESE SCAMMERS! If you have already received your undoubtedly faulty and cheap-looking item, please, please call your bank and get a refund via a chargeback immediately! Do not bother exchanging emails with www.dressesdo.co.uk as they will deliberately try to delay you getting the chargeback by false promises of a minimal partial refund which you will never see. Just go ahead and get the chargeback right away. They are total fraudsters! Totally frustrated at the time i have wasted writing them emails and having lost £300!

UPDATE: The last email i got was 'Coco' telling me the company no longer exists and therefore any refund is no longer possible. She also "hoped I understand"(!)... URGH!

Thumbnail of user lesleyk7
1 review
0 helpful votes
February 5th, 2016

I ordered a Prom dress in January for my daughter, I was hesitant to do this as the reviews I have read have been negative, however the dress was first class, exactly like the picture, great fit and very well made, I would recommend this company

Thumbnail of user jennyt24
1 review
1 helpful vote
December 14th, 2015

This gown is stunning and of excellent quality. I want to thank you for a very beautifull dress it is much nicer than the photo i really like it thank you very much! Can not wait for my big day! The quality is good and never looks cheap, the workmanship is perfect! Really impressed! Lots of thanks and appreciation.

Thumbnail of user helenr30
1 review
11 helpful votes
September 11th, 2015

I received my wedding dress 5 days ago, however although i ordered custom fit it is way to small. A good 4 inches all over, the only thing that fits is the length. After several emails their solution is to sell it and they will refund £30, i paid £185 for it, so they get £150 for "making"a dress that i cannot wear, they said i cannot send the dress back as it has been custom made and they cant do anything with it! This company is disgraceful i wish i had seen these other reviews before ordering, If you are thinking of ordering from this site, BE VERY AWARE

Thumbnail of user sandraa44
1 review
6 helpful votes
December 9th, 2015

I ordered a dress for my sons wedding from this site it arrived the wrong size have been in all sorts of wrangles and they will not provide a refund under no circumstances use them the worst service I have ever had

Thumbnail of user dianem52
1 review
5 helpful votes
December 8th, 2015

Such a bad company ripping an elderly lady off as well as all customers below, they should be ashamed to call themselves a business, with my Mum they did admit the size was wrong after severval photographic evidence but still wont refund,
STAY AWAY FROM THIS COMPANY!

Thumbnail of user elsal3
1 review
1 helpful vote
December 14th, 2015

This colorful boucle dress really flatters me nice figure.It is really attractive. I will continue to support dressdo in the future.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about DressDo.co.uk?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about DressDo.co.uk?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business