• Doteasy

Doteasy

Overview

Doteasy has a rating of 2.53 stars from 304 reviews, indicating that most customers are generally dissatisfied with their purchases. Doteasy ranks 337th among Web Hosting sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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What reviewers want you to know

Positive highlights

  • I've been with Doteasy for over 12 years and send all my clients to you, great customer service!

Critical highlights

  • It entered all of the domain names I searched and there was no way to remove them.
How would you rate Doteasy?
Top Positive Review

“Dot Easy really makes it easy!”

Kelly O.
5/12/20

Dot Easy really makes it easy! I have used them for several different web sites over the past 20+ years. PLEASE keep up the great work. You are ALWAYS there for me to answer any questions and help me through the hard spots!!!

Top Critical Review

“Charges Automatically even you disable auto renew”

Umair M.
3/16/24

Really disappointed from doteasy services, My domain was shalimarfood.ca registered with dosteasy, My client don't want to renew the domain, i turned off auto renew, Then i email email received "Auto-renew is disabled and this will expire unless manually renewed by you." I ignore that email, because i don't want to renew the domain, The suddenly coercively they charged from my account, and renew the domain, I contact support regarding their blunder, they said they will never give me refund, Very disappointing from doteasy Regards Umair

Reviews (304)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (29) domain name (26)
Thumbnail of user kellyo46
Kelly O.
3 reviews
7 helpful votes
May 12th, 2020
Verified purchase

Dot Easy really makes it easy! I have used them for several different web sites over the past 20+ years. PLEASE keep up the great work. You are ALWAYS there for me to answer any questions and help me through the hard spots!!!

Thumbnail of user matto28
Matt O.
5 reviews
0 helpful votes
February 28th, 2020
Verified purchase

A lot more expensive than 10 years ago. But still a great service. Although phone support has been down today.

Thumbnail of user nelsonm73
Nelson M.
1 review
7 helpful votes
February 20th, 2019
Verified purchase

Generally very good. I had some excellent assistance from Cissie which helped resolve some issues about my overall plans. I had previously had discussions using Case #************** which helped me sort out the best manner of organizing what I needed. Over a period of days I had help from Kelvin and Edwin. I appreciate their assistance and knowledge of the hosting plans and how the domains can be administered under the plans of interest

Thumbnail of user cj245
C J.
1 review
1 helpful vote
May 13th, 2020
Verified purchase

I registered only ONE domain name: jamesmichaelcurley.org, but was AUTOMATICALLY given a second name in (***.net) in my shopping cart - with no delete option, thereby doubling my cost.

Thumbnail of user carolyna49
Carolyn A.
5 reviews
0 helpful votes
June 13th, 2019
Verified purchase

The GREATEST Host you will ever have on your team!

I love Doteasy, this high-tech web hosting company, has the BEST customer service department on planet earth. How do I know this? Because of personal experience, resulting in me-- remaining a happy and thoroughly satisfied customer, since 2008.

My experience has ONLY been OUTSTANDING! The staff members are smart, caring, and to top it off, they really do care about their clients.

And, yes, you will talk directly to a "real" person.

Thank you, so much Doteasy!

Thumbnail of user nathanm246
Nathan M.
1 review
7 helpful votes
March 28th, 2020
Verified purchase

Nothing but positive experiences in the half dozen or so transactions I've done with them. Surprised when a representative contacted me not because anything was wrong but as a follow up to another transaction. The only time I've been contacted by other registrars is when they noticed I had transferred several domains away from them.

Thumbnail of user anonymousn809
anonymous N.
2 reviews
0 helpful votes
April 16th, 2020
Verified purchase

Easy signup and one of the most affordable hosts. I have several sites with DotEasy and their support is excellent.

Thumbnail of user joshm215
Josh M.
1 review
13 helpful votes
May 31st, 2018
Verified purchase

I've used DotEasy for more then 10 Years now. They are friendly, helpful, and easy to work with. They've evolved their products over the years, listening to the customers and it has only gotten better every year! I will ONLY work with DotEasy to evolve and grow my business in the future. We can't thank them enough for their support, lower costs and customer service that is one of the best teams I've worked with. Thank You!

Thumbnail of user noellw1
Noell W.
1 review
1 helpful vote
September 16th, 2019
Verified purchase

Not happy that people who pay for a domain and the 30 days later come back do not get the same savings on hosting as new registers do... we actually paid for the domain name and new sign ups get a FREE domain name plus a HUGE savings on hosting... not good customer service practice for those of us who have been with you. I did go ahead and get a new domain name to receive the hosting discount seeing this was to only be for email accounts anyway.

Thumbnail of user stuartt25
Stuart T.
1 review
0 helpful votes
June 15th, 2019
Verified purchase

This part of the process has gone pretty smoothly, but I'm still not 100% clear on how to get my domain name transferred ... Trust/hope it's as (dot)easy as everything else has been thus far! ;-)

Thumbnail of user anonymoush870
anonymous H.
2 reviews
0 helpful votes
May 15th, 2020
Verified purchase

I've been using Doteasy for nearly 20 years and I love their convenience and the fact that if you call them, they will answer.

Thumbnail of user victoriaf38
Victoria F.
3 reviews
0 helpful votes
January 6th, 2019
Verified purchase

First time website illiterate user. Not enough knowledge on site to walk you through the steps. Still not sure what I just purchased?

Thumbnail of user haydenj14
2 reviews
10 helpful votes
March 16th, 2018

I'm a freelance web designer and I host multiple websites with Doteasy. Their checkout process is very smooth. Domain prices (both new registration and renewal) are reasonable. I'm currently using their Unlimited plan, but definitely recommend their Starter plan those who are looking for hosting a small website - $3.75/mo and domain name included for first year. Definitely a good entry level price point to get started!

Thumbnail of user saraho54
1 review
8 helpful votes
April 22nd, 2018

New to websites and was looking for an easy-to-use site builder. Tried many others including Wix but most of them come with too many bells and whistles that I don't need. A friend recommend Doteasy. Their site builder is so powerful yet so easy to use - just the tools I need and nothing fancy or don't. Love how it's connected to my hosting account so I can manage domain, hosting and site builder all from the same dashboard.

Thumbnail of user ernestn17
ernest N.
1 review
0 helpful votes
August 7th, 2020
Verified purchase

Typically, great people, you are. I feel a sense of safety dealing with you guys, knowing you always got my back.
Thanks always

But I need to speed up my websites hosted, let me know how to do that ASAP
Ernest

Thumbnail of user anonymousg573
anonymous G.
3 reviews
0 helpful votes
September 6th, 2019
Verified purchase

I had trouble with another browser and had to call customer service. He helped me figure it out, thanks!

Thumbnail of user adriennen9
1 review
15 helpful votes
May 28th, 2018

I have a few website hosted with Doteasy and I've never had problems with them. Doteasy doesn't disappoint. I am starting a web shop and Doteasy is of course my first choice! It's great to be with a company that continues to deliver great support year after year. Would be great if they can have an email-only plan as their email is great and a lot more affordable than signing up a gmail or outlook account!

Thumbnail of user alibeh
Alibe H.
1 review
1 helpful vote
August 2nd, 2019
Verified purchase

Registered domain and bought plan. Easy!
Varifying, if the name I wanted to use for my domain was already being used, was straightforward. Once the purchase was completed, I received emails from the support team to guide and support me while helping me to maneuver the system without a problem.
The site looks very friendly and professional, offering a complete set of tools to manage your professional communications, appointments, etc.
I will recommend this company to all my friends!

Thumbnail of user nikoum
Nikou M.
1 review
1 helpful vote
February 19th, 2019
Verified purchase

So.. I'm told that what I've just completed is an application? But I was under the impression that I just paid to have my website made. What's going on exactly. Thanks.

Thumbnail of user rachelc159
2 reviews
8 helpful votes
March 11th, 2018

I was attracted by Doteasys $5 domain promo. So, I transferred my domains to Doteasy. But what impressed me more is their customer support. Email support replies were received within a day. Plus, they offer live chat support (not restricted to pre-sales questions). Domain renewal rates are $15 which is pretty much the industry standard. So far I enjoyed their services and would continue renewing with them.

Thumbnail of user umairmustafa60711
1 review
0 helpful votes
March 16th, 2024

Really disappointed from doteasy services,
My domain was shalimarfood.ca registered with dosteasy,
My client don't want to renew the domain, i turned off auto renew,
Then i email email received "Auto-renew is disabled and this will expire unless manually renewed by you."

I ignore that email, because i don't want to renew the domain,
The suddenly coercively they charged from my account, and renew the domain,
I contact support regarding their blunder, they said they will never give me refund,

Very disappointing from doteasy

Regards
Umair

Tip for consumers:
Bad support , disappointed

Products used:
i purchased domain from doteasy

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenniferm1174
Jennifer M.
1 review
1 helpful vote
July 25th, 2019
Verified purchase

Well...I was pretty sure the limit on the transfer page said 5 only for the $5 transfers. I was interrupted and had to come back later and discovered that I had to re-enter everything, so I put my 3 domains back and for some reason one didn't qualify for the $5 price and the coupon was removed. It didn't seem right to me: If the limit is 5, why only 2 for me? Unless my having to redo the whole order made a difference somehow?

Thumbnail of user kennethc83
1 review
0 helpful votes
September 13th, 2017

Building a website with Doteasy is so easy thanks to all the tools and easy-to-use applications they provide. They even have a website builder included without charge. Yes, it's prices may be a bit high for its capabilities but with all the extra features, tools and apps, it's definitely a great choice for small business like myself.

Service
Value
Thumbnail of user stevens591
Steven S.
1 review
0 helpful votes
April 14th, 2019
Verified purchase

Been with you guys for donkeys years - loyal customer here, and you don't get that by giving poor service. All good :)

Thumbnail of user megans227
Megan S.
1 review
0 helpful votes
August 12th, 2019
Verified purchase

I have been using DotEasy for years and I love you guys! Your prices and customer service are excellent! I made the mistake of hosting a website at HostGator and it was an expensive, nightmarish experience. Never again! Thank you for being so reliable and having real people who know what they're doing who answer the phone.

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William W.
Typically does not respond to reviews

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2.5
304 reviews
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