• Dogheaven

Dogheaven

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Overview

Dogheaven has a rating of 1 star from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. Dogheaven ranks 453rd among Dogs sites.

  • Service
    4
  • Value
    4
  • Shipping
    5
  • Returns
    1
  • Quality
    3
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
How would you rate Dogheaven?
Top Critical Review

“Do not buy from this company”

Loretta L.
12/23/22

I ordered blankets for Christmas on 12/13/22. After not receiving shipping notification for a week even though their website indicates they "process orders daily" I emailed them. I was told the blankets would not arrive by Christmas but closer to New Years. I requested they cancel the order and send a cancellation confirmation as they had not shipped. I received no confirmation of my emails. On 12/23 I got notification they have shipped from CHINA. There are no phone numbers only email as your form of communication. I will be returning these items. This is a company you don't want to do business with.

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user lorettal168
1 review
0 helpful votes
December 23rd, 2022
Verified purchase

I ordered blankets for Christmas on 12/13/22. After not receiving shipping notification for a week even though their website indicates they "process orders daily" I emailed them. I was told the blankets would not arrive by Christmas but closer to New Years. I requested they cancel the order and send a cancellation confirmation as they had not shipped. I received no confirmation of my emails. On 12/23 I got notification they have shipped from CHINA. There are no phone numbers only email as your form of communication. I will be returning these items. This is a company you don't want to do business with.

Service
Shipping
Thumbnail of user daveg1184
1 review
0 helpful votes
October 15th, 2023

Cheap n nasty "Dream blanket" can buy same for third of price on Amazon made and shipped from China but at expensive price will never buy from Facebook again!
Or this crap company

Tip for consumers:
Don’t ever use them terrible service and cheap product made and shipped from China ! You would be better off buying from Ali baba !

Products used:
“Dream blanket for my dog

Service
Value
Shipping
Quality
Thumbnail of user susand2555
1 review
0 helpful votes
October 5th, 2022
Verified purchase

Over 40 dollars for a "jumbo" blanket that isn't big enough or thick enough for a toy poodle! You can get a better deal at Walmart for 5 bucks! Do not order from these people!

Products used:
A tiny “jumbo” blanket for a 155 pound lab!!!! Ridiculous!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user julieb1799
1 review
0 helpful votes
August 10th, 2021

I ordered blankets from their Instagram site on July3. Paid $62 from my PayPal account. Thirty days later I still don't have the blankets and little to no communication from them. Today they offered an excuse of "lost in transit" and offered to send again. I said no thanks and please refund my money. No response to that request. DO NOT BUY FROM THIS COMPANY.

Service
Value
Shipping
Thumbnail of user jeanetted196
1 review
0 helpful votes
June 15th, 2023

I ordered a L-XL for my 55 lb. dog. It is so small! This tiny blanket cost me almost $50! DO NOT BUY!

Value
Shipping
Quality
Thumbnail of user ronnieanno
2 reviews
7 helpful votes
September 20th, 2017

Do NOT BUY FROM THIS WEBSITE AS IT IS THE SAME AS PAW PRIME. THEY HAVE SET UP THEIR NEW WEBSITE TO SCAM PER OWNERS OF 9.95 FOR SHIPPING FOR BLANKETS OR SEAT BELTS AND OTHER PRODUCTS THEY SELL ON PAW PRIME. PLEASE GOOGLE PAW PRIME OR CALL THE NUMBER THEY DONT ANSWER IT. IM WARNING U SO YOU DONT GIVE THEM
ONE MORE DOLLAR. STOP THE SCAM AND REPORT THEM NOW

Thumbnail of user danad60
1 review
2 helpful votes
November 13th, 2017

I ordered two blankets. On October 7th. They said it was on backorder and will ship soon. It shipped 2 weeks later. On October 27th UPS said it's somewhere in china. But hasn't updated since the 27th! Something is wrong! I've ordered from China before. It never takes this long! Even if it shows up, I will never order from them again! Stay away!

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