DiademBoutique

Diadem has now credited my card for this order. It took my submitting my original review, along with threats to contact the Consumer Protection Bureau, the BBB, and to post additional reviews on other social media sites, to elicit a response to them. As previously stated, my prior emails to them were ignored. While I am grateful for the refund, this issue took months to resolve and way too much of my time. I am adding one star because of the refund, but I strongly caution readers about doing business with this company.

I ordered what was supposed to be a cotton pant that was gray with clusters of pink flowers. I waited for them to go on sale but still paid around 25.00 with shipping. The item looked NOTHING like the web site photo! It said it was 60% cotton and I can tell you because I have worked in retail for years that this has NO cotton at all! It was an acetate of some sort and not well made. Very disappointed. I do not think this is a mom and pop company from Colorado that the site touted. It is all fake, smoke and mirrors! SKU #*******-gray-s

I read lots of negative reviews on this company saying they're a scam, but I have nothing but good to say about it! I order 5 items and they're all great quality and exactly what I ordered. Yes it's an American website but ships from China. Everywhere does it! Shipping surprisingly only took about a week so from when I placed my order to it arriving only took 2 weeks--which is better then what I've had before. The only issue was the rings were a little small and I don't have large hands by any means. Other then that everything is perfect. Will be ordering from them again!

Update: All of the items that I ordered were eventually shipped to me. It just took a total of 3 weeks to get everything

I have ordered from Diadem Boutique three separate times. Each package came within about 1-2 weeks. I hate paying an arm and a leg for something I may only wear for a couple months. The price was the perfect for what I received! Will be purchasing again.

It took about 1 month for my order to arrive, although I did receive tracking information emails along the way up until the post office delivered which was nice. I was hoping for better quality jewelry, but considering the cost, I think my expectations were a little high. I also noticed, when opening the package, that each item came in a little mesh jewelry bag and what appeared to be BLACK HAIRS... some long, some short and curly. One pair of earrings had a defect. An extra "diamond" was stuck to the edge and obviously not meant to be there but I was able to scratch it off. Just very poorly made. A necklace was shown on the website to be more of a choker style, but had a really long chain which was disappointing. I do like the lotus earrings and quill feather earings even though they look kind of cheap. All in all, I will not being ordering from this site again. Too many disappointments.

The quality of the jewelry for the very cheap price is actually good. I like that the pieces are cute and trendy. However, I did not expect to have to wait 3 weeks for a $15 necklace. That will definitely deter me from reordering in the future. The customer service was good. I waited about 7-10 days for a confirmation that the products shipped, and when I contacted the company to inquire, they replied promptly. Those that complain that this jewelry is cheap and china-made, clearly didn't read the message that the company posts in their FAQs! They plainly state that they use China for manufacturing costs. You get what you pay for, people. Stop whining.

I didn't find out until the order was placed, that it ships from China, and will take 1-6 weeks to get. Of course the money was taken out of my account right away. 10 days later and no good tracking information, so skeptical that I will receive.

I bought the grey pants. Im a large but thought Id get xl just in case. The pants I got are not what was pictured and they are so small I dought even my daughter whos a medium would fit in them. What a waste! Plus its cheap poly cotton material.

Overpriced jewelry from China that is terrible quality. Take ages to arrive, that's if it arrives at all. NO CUSTOMER SERVICE. They message you on Facebook with a tracking number and say to reply with any questions, the messages bounce back every time. Save your money, stay away!

Do not order from this company! I placed an order over 3 weeks ago and still have not received my order. They don't even have the decency to contact me as I have sent many emails. Now I will have to look into taking legal action as they charged my credit card. Horrible business! Beware!

I ordered my item over a month ago and on April 8th it said it was "in transit." I still haven't gotten my item and the assistance is horrible. No updates at all. Plus, the emails says it could take up 4 weeks to come. No where does it say 6 weeks. I'll will never do business with this company again.

My purse fell apart after one day and the dress was made out of the cheapest material and did not look like the picture

This company is a complete scam. My order should have been here weeks ago and I wrote to every email I could find for weeks, followed every step and still no response and no costumer service. This is fraud and should be shut down! They stole my money and I didn't get any product. DO NOT BUT FROM HERE!

I made a couple separate orders from this company, and haven't received any of them. They even sent me an email about one, saying it was delivered but it DEFINITELY wasn't. I tried to contact them but only received an automated email directing me to general FAQs, where I was informed that they claim no responsibility for items not received. The responsibility is on the buyer! I think this is completely unacceptable and totally ridiculous. I am writing reviews on every forum I can. Spread the word that this company is bogus. Even BBB advised to avoid this company.

I failed to receive a gift that I ordered for a friend and the company has no phone number to contact so I sent a contact email and it directs you to the FAQ's on the website with no actual person reading to responding to your email. The website FAQ's just states they are not responsible for undelivered items. This business uses products that are from China which is not the worst part. The worst part is that if you do not receive your items for any reason, like the shipping company in China failed to ship them, you never receive your items and you don't get your money back "because it's not the Diadem Boutique's fault." This is unacceptable in my opinion, they need to be aware of the shipping and receiving end of their company especially if it's from China. I will never order from this website again and I will plaster this story everywhere I can so that other people do not have the same thing happen.

I purchased a necklace set and earrings from you guys. They, for one, took forever to get here: four weeks after purchase. I immediately fell in love with the necklace, choker and earrings. I wore the choker for a few days and it went well with my pixie cut. I thought something was wrong after I woke up the third morning and found my neck was engulfed in hives. I spent a lot of money for sterling silver with you guys and there must have been nickel in it, even though I MADE SURE to double check the specific necklace. My whole back of my neck is broken out in hives, thank god i didn't wear the earrings yet! YIKES! So, buyer beware, if you're willing to by silver coated fake jewelry at a high price, then go for it. But I now am dealing with hives all over my neck that I can't hide with a pixie cut in 90 degree weather and $80 in the hole. Thanks diadem. Thanks a bunch.

I never received the items I ordered from Diadem Boutique. When I placed the order on March 18,2017 I was not aware that I would be ordering items from China. I did get tracking information on March 20, but the link did not work. Emails to Diadem Boutique resulted in automated replies that were not helpful.

The earrings looked so pretty on the website, i didnt expect the very best quality considering the price, but this I didnt expect: It took more than a month until the two earrings I had ordered had finally arrived. And then I had to find out that both of my orders were already damaged. Paying more than 30 Euros for 2 pairs of earrings, I would at least expect to be able to wear them a couple of months, or hopefully longer. Unfortunately, the Team of Diadem didnt even have the courtesy to transfer the money back to my account, I can only advise everyone else out there to NOT buy anthing from Diadem Boutique, its not worth it!

Today my package arrived with the 4 items ordered on 6/7. Not 1 item was as described. I bought 3 pairs of lounge pants in XL, XXL. They are so small and the material is cheap. It may fit a small child, but that doesn't help me. In addition, one of the pants had a blood stain on it! The dress which was supposed to be a halter style dress is so cheap and is not made as described. Just reviewed the return policy, they will not return your $$. They will give you credit for more worthless crap if you return items clean and undamaged. How is that going to work when I received pants with a blood stain? The quality of clothing could be done as a child in a beginner sewing class and probably was in a sweatshop in China since that is where they were shipped from. Just horrible. I'm going to fight the charges made to my card. I want my money back. I am done shopping with companies that refuse to return your $$ but are more than happy to take it right away. Shopping cart
Product image Description Quantity Price
Vibes Don't Lie Lounge Pants1
Vibes Don't Lie Lounge Pants
XL
1 $ 29.95
Namast'ay In Bed Lounge Pants1
Namast'ay In Bed Lounge Pants
XL
1 $ 29.95
Peace Love Kindness Dress1
Peace Love Kindness Dress
XL
1 $ 29.95
Floral Beauty Lounge Pants1
Floral Beauty Lounge Pants
Grey / XXL
1 $ 29.95

Ordered our items on 08/18/17 and nothing ever arrived. Company said it shipped and will do nothing about the fact that we got nothing in our mail box. Already emailed *******@diademboutique.com and response was that they cant do anything? Nobody to call and nobody to resolve the issue

DON'T WASTE YOUR MONEY, THIS IS A SCAM

I ordered earrings in July and My order was never received. I contacted customer service several times. When I try to contact the company through messenger the app says they are not available

Ordered product, paid for product, never received product. When I contacted them to let them know I hadn't received anything, I was told they "are not responsible for undelivered packages." TOTAL SCAM - DON'T WASTE YOUR MONEY