Beijing, Beijing 100083, China
Detailed Rating Summary
Awesome quick and painless. Gave my money back in dispute and really helped with issue quickly. I won't hesitate to ask for help again as they do value my business
Una amiga me recomendó la pagina y no he dejado de comprar, aunque he tenido uno que otro inconveniente pues me he decepcionado con algunos productos que no han sido como esperaba.
I enjoy what I buy from the site and the prices, but one recent order gave me shipped me the wrong headphones I ordered and those headphones were already popped and sound quality was horrible.
Placed an order for toys to be shipped DHL or FEDEX, was informed by the supplier he cannot ship the items, then he offered different product, we refuse, ask to cancel order several times Supplier refuses refund and ships anyway this time by epacket giving us a tracking nr. that does not exsist . LW299159705CN Customer service was supposed to step in and stop this but they are no help we have contacted them 5 times by live chat it is always :" just be patient we will get refund". Now we have no idea if shipped or not and no idea what the supplier even sent because he refuses to send pictures or communicate with us.
Tip for consumers: Really check with whom you are dealing with before placing your order.
Me faltan artículos que he pagado y bien que ustedes han cobrado sin embargo yo no he recibido. Y de esto ya hace mas de mes y medio. Me falta : microtech halo V. Microtech ultratech.
DHGate finally took care of my problem. I do think they have to improve their customer service, but I do appreciate that they did eventually refund my money.
I ordered almost $200 worth of merchandise shows it was shipped to Russia (I live in the U.S.) and the seller says please cancel, but since it was shipped I can't cancel and customer support said to contact the seller for a refund. Of course now the seller will not answer. Customer support does nothing. DO NOT USE DHGATE!!!!!!1
Everything I've ordered was great! The web site is easy to understand and helpful. I'm huppy customer :) I can recomend it to everyone. The shipment is not so long and products are really worth to wait. And also you det discount coupons if you buy more. It's great shop!
If you are in the market for a bong or some nice shirts or socks, go here. You won't be disappointed and you can bypass the middle man and save some serious cash!
The dhgate app is very good. Everything I have bought has been of a very hi standard. If you have any problems you get redunded or another item sent to you. A+++++ app highly recommended
This website is great I've saved a lot of money and they have name brand stuff I've got yeezys and a very nice Rolex! I love this website you should definitely start using it cause you won't regret it
Dhgate has so much wonderful products and the shipping is always fast and accurate. You always get exactly what you're shown on the picture. I love it wat better than Ali Express
Shoes I purchased second day the pearl hardware already broken. Complaint was difficult and the refund page is so complicated. So I gave up and hope to GLUE back broken piece.
465 Questions & Answers
Is it standard practice to ask a customer to send a photo of their credit card to confirm their identity?
I was order product on Amazon, Aliexpess they never ask to send photo of my credit card only Dhgate firstname.lastname@example.org