• Bold Cactus

Bold Cactus

Overview

Bold Cactus has a rating of 4 stars from 17 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bold Cactus most frequently mention customer service. Bold Cactus ranks 103rd among Men's Clothing sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
How would you rate Bold Cactus?
Top Positive Review

“Customer service are a nice”

Sara C.
9/25/21

My orders arrived on time or early and just as I requested. Follow up emails from customer service are a nice touch.

Top Critical Review

“Horrible service and bad product”

megan k.
2/21/17

I ordered a pair of sand uggs and when i got it along the seam was a red dot that looked like it was blood. I called for an exchange n they told me they don't do exchanges but i can send product back and then re order a new pair. I had got 15% off when i purchased them and they told me the only way to get that again was to order right and and give credit card information over the phone which i do not trust. Also told me that when they received the boot they would see if they were worn if so then they wouldn't give me my money back and i would have already ordered another pair. I did not wear the boots other than to try one on to make sure it fit but clearly this is a scam place and prob would have made up an excuse to not give me my money back for their mistake. What legit company doesn't check their merchandise before sending it out. I will be getting my uggs else where. Please do not order from them unless u want to be ripped off

Reviews (17)

Rating

Timeframe

Other

Thumbnail of user megank40
1 review
2 helpful votes
February 21st, 2017

I ordered a pair of sand uggs and when i got it along the seam was a red dot that looked like it was blood. I called for an exchange n they told me they don't do exchanges but i can send product back and then re order a new pair. I had got 15% off when i purchased them and they told me the only way to get that again was to order right and and give credit card information over the phone which i do not trust. Also told me that when they received the boot they would see if they were worn if so then they wouldn't give me my money back and i would have already ordered another pair. I did not wear the boots other than to try one on to make sure it fit but clearly this is a scam place and prob would have made up an excuse to not give me my money back for their mistake. What legit company doesn't check their merchandise before sending it out. I will be getting my uggs else where. Please do not order from them unless u want to be ripped off

Thumbnail of user joes398
1 review
3 helpful votes
October 4th, 2013

If I could give this store zero stars, I would. The owner is an arrogant man who speaks to people, including employees, like garbage. They sell most of their items on Amazon, which I'm sure violates their contracts with Lacoste, UGG, Creative Recreation, etc. They also hire most of their employees from Mexico. I doubt they are even legal to work in the US. The store also appears to be hazardous to the employees. I would never purchase anything from this store again. I suggest companies look into this store and think twice before doing business with them. Their "warehouse 5" is code for Amazon or any other online store.

Thumbnail of user laylag3
5 reviews
4 helpful votes
August 6th, 2018

Fashionable and trendy. Super cute jeans. The fit was perfect. And the price was Amazing. Love to buy again.

Thumbnail of user kelseyg1
1 review
3 helpful votes
January 5th, 2012

Shop somewhere else. I was wondering where my order was, after almost 2 weeks and no shipping confirmation. So I went online to find out. Little did I know it had been CANCELLED. How can you justify CANCELING my order without informing me? I am appalled by this non-existant customer service. Now the shoes are out of stock. I am going to check my card to make sure it was refunded properly.

Thumbnail of user sarac563
2 reviews
2 helpful votes
September 25th, 2021

My orders arrived on time or early and just as I requested. Follow up emails from customer service are a nice touch.

Service
Value
Shipping
Returns
Quality
Thumbnail of user yvetted9
1 review
3 helpful votes
March 17th, 2017

I love to shop at designer studio in store and online! Great customer service and they ship orders very fast! If you are looking for a particular style they always try to get it for you! 5 STARS *****!

Thumbnail of user lorij27
1 review
4 helpful votes
February 23rd, 2017
Verified purchase

I needed some Ugg boots for my daughter. I found them at the Designer Studio store at a much better price than the local department stores. They arrived quickly in the mail. My daughter loves them!

Thumbnail of user rogeliot
1 review
2 helpful votes
April 18th, 2017
Verified purchase

The price was very reasonable and affordable compared to other stores with the same merchandise so I got two pairs and got free shipping. No problem with delivery which also fast.

Thumbnail of user helenc104
1 review
2 helpful votes
June 19th, 2017
Verified purchase

I received it early,. It was a great buy. I would recommend it to anyone. I don't have anything else to say.

Thumbnail of user rayk1
1 review
5 helpful votes
September 17th, 2010

Just ordered a pair of jeans at designerstudiostore.com, site said it was in stock. Was told a couple days later that they didn't have it and the merchant didn't know when it would be back in stock, maybe "a couple days." I responded that they shouldn't advertise an item as being in stock if it wasn't. It's been two days and there's been no response. Inexcusable. Sham.

Thumbnail of user kellyn33
1 review
3 helpful votes
February 23rd, 2017
Verified purchase

I was looking for a pair of green Uggs for my Granddaughter, I was very happy to find them on Design Studio! They were shipped out immediately and I was the Super Hero!

Thumbnail of user sebastienf2
1 review
6 helpful votes
May 3rd, 2016

Product, service, assistance and shipping wetransfer all perfect.
Best store online! You can go 100%!

Thumbnail of user karens225
1 review
2 helpful votes
August 15th, 2016

I love everything they have to buy! I what all of the clothes they have on there site!

Tip for consumers:
Pick what best looks is for you !

Service
Value
Shipping
Returns
Quality
Thumbnail of user jims75
1 review
7 helpful votes
March 5th, 2013

I had very pleasant experience with this site. I actually used to shop at their store in San Diego, but after I moved I still buy from them on the web. They ship for free and I save on taxes :) Customer service is always good and it was easy to get return, they even provided me with prepaid return label. Designer Studio is one of my favorite stores for shoes and jeans.

Thumbnail of user ventasd
1 review
9 helpful votes
May 4th, 2016

Excellent merchandise and catalog
Cheap prices
Excelent store

Thumbnail of user marioh13
1 review
4 helpful votes
November 18th, 2013

Great customer service, I was assisted by the owner himself and is a very funny and interesting guy, thank you again, I will definitely will come back wit some friends next time. A+

Thumbnail of user veras1
1 review
5 helpful votes
March 21st, 2011

Hi, I ordered a pair of lacoste shoes a week ago. I got wrong size and they paid for my return label plus send me my size for free. I think this is very reliable store. Will shop with them again!

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Company Representative

Thumbnail of user verai1
Vera I.

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