DealYard

They DO NOT honor their product warranty.
I purchased a Biddeford heating blanket from DealYard with a 5 year warranty. The blanket failed and they just past the buck on to Biddeford co. Biddeford doesn't answer the phone or their emails. DealYard refused to help. Do not purchase warranty products from DealYard or you'll be sorry

Bought 2 Peerless Bathroom faucets at a decent price. They arrived in new packaging but one leaked from the base when installed. When contacted they said I had to deal with Peerless directly. I think they get good deals on 2nds and don't really know why they are 2nds.

The first two I bought worked great! The 3rd one didn't work. I had to use a old controller from an old blanket. Luckily that worked!

Changed invoice to double and used for credit card, shipped 1 blanket charged for 2. I returned blanket refuse to refund. Trouble... Do not do business with this company-firm Scam

Excellent prices and products. Very happy till now. Lately it has limited amount of items but good quality.

I purchased 2 delta faucets back in February. Covid-19 caused a lock down and I was not able to return the items. I reached out to DealYard was told I could not return the items because of their 30day return policy. Walmart customer service desk was closed because of pandemic that we are experiencing as a country.

I have purchased two electric blankets from Deal yard good products good price fast delivery.it doesn't get any better than that thanks Deal Yard Jimmy R

I purchased some space heaters for a friend as a house warming gift. Thinking this is perfect, they are leaving to live in their new house on 'x' date, the company website says they'll deliver by the day before 'x' date at the latest, perfect. I asked my friend if they'll have room for their house warming (literally) gift in the car, or if I should send directly to their new house, make all arrangements to give it to them before they leave, and then get this message, the day after my order is confirmed, that the item "might" be delivered at the earliest a week later.
Well, thanks deal yard, yet another unhappy customer, confirmed, because your item will no longer land here before my friend moves 3-15 hours north (depending on weather). I should have read these reviews before buying from you and your lying site.

Found an inexpensive light fixture, it arrived as described and works great. No hassles, or problems

This place is terrible! Tried to return an item and found it on my porch a few days later. No one on live chat either. What a scam!

I bought an item that was warranted for 5 years. It failed in 2 months and DealYard refused to accept a return citing their policy that return of defective items must occur within 21 days of purchase. Since my item's defectiveness did not present itself until about 60 days after purchase they offered me their condolences.

Highly unethical con artists.

Dont deal with these guys. It`s pure $#*!. Dont deal, dont deal, dont deal, dont deal, dont deal, dont deal, dont deal, dont deal... Period.

This company should not be in business. They provided no help with a package delivery mistake. Their "help" was, when the package is returned to them, their warehouse would determine what to do. By then, we will not have the package in time for Xmas, but they don't care.

I bought a Biddeford Micro Mink and Sherpa Extra Soft Heated Throw Blanket from Dealyard as a Christmas present for my mother. It stopped working completely four days after she took it out of the box. Trying to contact them for a replacement was a joke. Their customer service line was disconnected, their online chat inoperable. The only means of contact was by email and after waiting for a reply for four days they finally sent me a form letter thanking me for my purchase and asking me to review the item.

Need I even mention that there is A. No place to actually post a review of anything and B. No reviews visible for any item on the website? Big surprise, huh?

I wish I'd read the customer reviews elsewhere about this appalling company before I'd wasted my money with them. I certainly won't repeat that mistake and I hope others learn from mine.

I purchased a $29 Ipad stand/charger via their Amazon store. After 30 days it stopped charging the Ipad. After contacting their customer service, I was told the device had fallen outside the warranty period and they would not be able to help me with an exchange or refund. This is a $29 piece of plastic and they were unwilling to provide me with any alternative and in fact, told me to pursue resolution elsewhere. Wow. Not the answer you'd expect to get from a "customer service" representative. I am a rational person and believe in being honest and working hard.
I realize the idea is to make money, but at what cost! I will be sure to tell anyone and everyone to steer clear of this business..

I contacted Deal Yard about a flaw in the item that I purchased from them. I am grateful to say that they have agreed to refund me in full and they are not requiring me to ship the item back to them, they suggested that I donate it to charity and that's what I will do.

Deal Yards computer system was not working correctly on 11/24. When trying to place an order the screen would not adavance. It kept highlighting the place order button. Finally I got the order confirm page. Later that night I got a second confirmation of the same order. A day after that I got a shipping notice for a third order. I submitted an email to Deal Yard within minutes of getting the second confirm and updated it upon notice if the third order. Their response? My problem. Return at your own expense and there is a restocking fee. The situation is beyond their control.

Only a bargain if it works for them. Otherwise watch out. Never again.

I ordered a dual zone heated mattress pad and was sent a less expensive single zone version. I had to take my complaint to PayPal to even receive a response to my inquiry and their only response was that I would need to return the item at my expense and pay a restocking fee of 15%. When the mistake is their fault, I fail to see how I need to come out of pocket twice to fix it. I'll be contacting my credit card company for a better solution and will never purchase from them again.

Have had good experience on 3 different orders over period of 6 months. They have limited choice, howevver if you see a product that you like, it is shipped quickly and is in original packing and has great pricing.

I wish I would have checked this site's reviews before I ordered from DealYard -- but, since I ordered from DealYard through the WalMart site, I thought everything would be fine. Boy, was I wrong! If you value your hard-earned money -- DO NOT order from this company. If I could, I would give it negative stars, because it definitely is not worth even one star. The $80 heated mattress pad I ordered worked for less than a month, and, when I asked for a replacement and/or refund, it was denied -- because it had been over 30 days since the product had been ordered -- and, of course, WalMart would not stand behind the product either. WalMart -- who uses DealYard as a Marketplace Dealer -- should cut its ties with DealYard - otherwise, I (and many others I know) will not be doing business with WalMart either.

I ordered an item from Dealyard and decided I needed to return the item. First of course you need a return authorization which alone is ridiculous, then they charge a 15% restocking fee. By the time you pay a fee for nothing and then pay shipping you should just keep it as you will lose 50% of your money. Order from somewhere who takes returns and doesn't charge which is usually normal and you will be much better off.

Fantastic prices and they deliver what they offer, plus fast delivery. Would definitely order from them again

I thought I was buying from wal-mart and the item was inside my account in wal-mart site, but I wanted returned item, it said I had to ship it to them, so this item was $40.00 but the catch was I had to ship to them for $18.00 - be careful when buying from wal-mart online, I know it was stupid of me, but I didn't read the fine print, what kind of bad business this to catch people in their bad moments. I did email them back but of course I didn't hear from them.