• DealFind

Overview

DealFind has a rating of 1.12 stars from 205 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DealFind most frequently mention customer service, credit card, and expiration date problems. DealFind ranks 819th among Discount Shopping sites.

  • Service
    13
  • Value
    12
  • Shipping
    12
  • Returns
    12
  • Quality
    12
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I tried calling Dealfind (1-888-320-6369) but they do not have phone support for customer service.
  • I told her that I would call my credit card company and file a fraud charge.
How would you rate DealFind?
Top Positive Review

“Was there a merger here?”

chan m.
4/16/13

Was there a merger here? If so, that may be the reason my experience was good today (vs. What I've seen in other reviews). My bad experience was with a merchant who would have me drive 30 miles (2x I tried) and then cancel my appointment while I was sitting in the business parking lot waiting for her. The good news is that Dealfind actually resolved my issue within 24 hours (like they said they would). Hopefully this is a sign of things to come for the company.

Top Critical Review

“Dealfind Scam”

Elyse N.
1/18/16

Dealfind gave me a credit for an article that I ordered and paid for and they could not supply. I was happy with the service until I went to use my credit and Dealfind was no longer in business. This was the second time they changed their company name and then went out of business. I guess this a way for them to make extra money. Very disappointed in them. I gave them one star only because I couldn't submit this review with no stars.

Reviews (205)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (48) credit card (16) expiration date (13)
Thumbnail of user elysen
3 reviews
15 helpful votes
January 18th, 2016

Dealfind gave me a credit for an article that I ordered and paid for and they could not supply. I was happy with the service until I went to use my credit and Dealfind was no longer in business. This was the second time they changed their company name and then went out of business. I guess this a way for them to make extra money. Very disappointed in them. I gave them one star only because I couldn't submit this review with no stars.

Thumbnail of user mandyh2
2 reviews
16 helpful votes
June 11th, 2014

So, about a year ago I purchased a mani-pedi package. Spent $100. A few months later I called to book an appointment and found that the business had went out of business. I contacted dealfind to get my money back and they said no way. They offered me five dollars off my next purchase. Um, seriously? Like where is my other $95? And after that, why would I want to buy anything else from this site? Never again.

Thumbnail of user rico101
1 review
16 helpful votes
September 27th, 2014

This is the most disgusting companies to deal with. It is one for nothing but ripping off. The only mission of this company is to cheat as all items purchased through it would either never be mailed out or just simply damaged products received months after payment. Any requests for refund or complaints would either simply be ignored or if you are lucky be replied without any commitment. My concern is why this company can keep running its business without any appropriate legal action being taken by the Government.

Tip for consumers:
Don't waive your time for any ratiing. Avoid buying anything from this cheating website.

Service
Value
Shipping
Returns
Quality
Thumbnail of user duanel8
1 review
2 helpful votes
April 4th, 2016

I was unaware of the issues with DealFind. When I contacted them regarding the vouchers I purchased for my wife (she passed in Dec 2013), I was told they would not expire.

Today, I found myself with worthless vouchers which combined total of $360.

I just wanted to use the carpet cleaner voucher and the company is not honoring anything from dealfind.

So, to add to an already painful situation, I cannot do anything with these worthless vouchers.

Why do I have to give a Star Rating, when they are not work a Star?

Thumbnail of user rajinderb
1 review
14 helpful votes
March 11th, 2014

I guess my experience dealing with this company is the same as that of others. Like many, I wish someone would sue the company and for all the others to join the lawsuit. Is there no legal way to shut these scammers? I am a senior citizen and feel bad for becoming a victim. They obviously operate on the basis that a sucker is born every minute. How else could they defraud so many and still be in business.

Thumbnail of user dianep25
1 review
12 helpful votes
February 27th, 2014

Purchased 2 vouchers worth $50.00 and the company closed down not once but twice due to public health violations. Deal find stated that they would not refund or even credit me for the $50.00. They stole my money. A class action lawsuit should be instituted asap. I have corresponded with them via e-mail and telephone with no results other than frustration. Their reputation is fatally tarnished and integrity is absent. Please let others know.

Thumbnail of user stormeg
2 reviews
3 helpful votes
October 21st, 2015

If there is ever a class action suit count me in, still holding 2 vouchers with stated value of $169.95 - but merchants not honouring them as Dealfind is bankrupt, tho still operating under another name. *******@shaw.ca

Tip for consumers:
Do not buy from Dealfind, Teambuy, nCrowd or any other permeation of this business - stick with Groupon & WagJag

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicholeb5
1 review
12 helpful votes
June 3rd, 2014

While their offers are enticing, I'd recommend purchasing through Groupon Goods (or ANY other deal site, for that matter). My first purchase was relatively small, because I didn't trust the site. SO GLAD I didn't spend more money. It's been almost three months since my order "cleared" and no one at Deal Find knows where my purchase is, if it's on the way, or anything. Their customer service is terrible and they work with shadey vendors. Take your money elsewhere!

Thumbnail of user angiec10
1 review
14 helpful votes
September 23rd, 2014

I ordered an SD card from DEALFIND ON April 24th of 2014. I emailed them a month later to inquire about it, the assured me the company had sent it. I demanded a refund at the beginning of August, several emails were ignored until one of them said they would refund me within 3-5 business days. This was September 4th. After several ignored emails, today I opened a message from them saying exactly what Ruth's message says. I do not have enough words to describe this dishonest, scamming company. Disgraceful. BUYER BEWARE.

Tip for consumers:
Buyer beware of DEALFIND

Thumbnail of user hy186
1 review
0 helpful votes
May 2nd, 2013

Wish I could give it negative stars. This company is doomed.
Still waiting on an order placed months ago. Was finally told (3 weeks ago) that it shipped and they gave me a non-working tracking number. Oh, and their customer service is non-existent. You have to go through Teambuy. Teambuy is actually quite helpful, but even they can't get around what a bogus piece of $#*! company DealFind is.
Dealfind will NEVER have my business again.

Thumbnail of user amandam24
1 review
9 helpful votes
April 30th, 2013

Warning! Do not use this website. Why have they not been shut down for fraudulent practices? It is a scam. Fake businesses with fake addresses, websites and telephone numbers are set up to take your money! It happened to me twice. I bought two vouchers at the same time and neither one of them were from a legitimate business. And they won't refund or credit you for a voucher that supposedly never expires. They need to be shut down!

Thumbnail of user leahh6
1 review
1 helpful vote
April 24th, 2014

This is a complete scam! I spent the past 3 months emailing being assured my product was "in transit". After contacting Canada Post and forwarding their response to my "claims consultant" I was issued an immediate refund (we will see if I actually receive it)! DO NOT ORDER FROM DEALFIND!

Thumbnail of user johnz21
2 reviews
2 helpful votes
September 4th, 2013

This is a total SCAM and please avoid this site if possible. I paid for Lawn service with Voucher #5807-0314 without expiration date, but the phone numbers led me to a genuine family and they were very angary with many calls to them.

The Redeem by Phone *******661 will take you to a long distance charge even within the free call range! Unfortunately this website had been widely promoted before it was caught cheating customers.

Thumbnail of user anitae2
1 review
1 helpful vote
August 25th, 2014

They are the worse and are part of Team Buy so stay away from them. The voucher I had stated it wouldn't expired not even the promotional amount and due to health reasons I couldn't use it and now that I can the place is closed and DealFind will not refund or give me a credit due to their policy. How unfeeling... Sarah the manager stated, thank you for your understanding... yeah right there is no understanding for being so uncaring, it is disgusting! STAY AWAY! 1

Tip for consumers:
Groupon is much better....they are reasonable and fair.

Service
Value
Shipping
Returns
Quality
Thumbnail of user emilyj25
1 review
4 helpful votes
March 17th, 2015

Over a few years, i ordered almost $400 worth of vouchers from them that did not have expiration dates. Some of those companies went out of business and dealfind did not reimburse the money. Then when I went to redeem other ones this spring, I was told the company was bankrupt and no vendors were honoring the vouchers. The company isn't honoring giving me any money back for anything, and my bank can't do anything either because they filed for bankruptcy. DON'T ORDER ANYTHING FROM THEM. If anyone is filing a class action suit against Dealfind, please count me in! (*******@gmail.com)

Thumbnail of user susant22
1 review
1 helpful vote
January 22nd, 2014

Ive ordered a number of nice looking items from dealfind.com and never receive them! There is no customer service. Do not order from this SCAM site.

Thumbnail of user shyloo
1 review
1 helpful vote
September 27th, 2014

I ordered almost 140$ worth of product from this company 10 weeks ago. Have not received any of my orders! I have been patient and polite with the customer service department. They have not refund me any money and have not told me what is going on. I called my bank today and they told me that this company is bankrupt. Beware! It's a scam!

Tip for consumers:
Do not order anything its a scam they are bankrupt!

Service
Value
Shipping
Returns
Quality
Thumbnail of user charlieb50
1 review
2 helpful votes
September 10th, 2014

100% of items I've purchased have not been delivered. I always get the answers that they are following it up with the seller, or waiting for their response or my refund is on the way. None of it can be believed, as nothing happens.
This all explains the rumors that they are "folding up their tent" and going out of business. That will be a welcomed event!

Tip for consumers:
Stay away from this business. They are about to crash!

Service
Value
Shipping
Returns
Quality
Thumbnail of user marien2
1 review
0 helpful votes
January 27th, 2014

In 2011 I paid $44.00 for a $275.00 voucher for Perimeter Home Services with NO EXPIRATION DATE. I attempted to redeem it when purchased but was told by the person on the phone that they were booked until the next year. I held onto it until I needed home repairs and called them again this year. This time the person told me that "you must have the wrong number". I advised dealfind and was offered a $5.00 discount. This was unacceptable and I requested a full refund which they refused. They posted a deal for a fraudulent company and refuse to refund their victims. Do not allow this disreputable organization to get your money!

Thumbnail of user met32
1 review
0 helpful votes
May 22nd, 2013

My wife and i have tried all the major web deal sites. Most have resulted in positive experiences - with the exception of dealfind. Absolutely terrible customer service, We ordered an item and their supplier ran out of product. Dealfind would not refund our money - they told us we would need to wait until supplier could come up with more product. Several months later, we are still waiting.

Thumbnail of user sourg2
16 reviews
50 helpful votes
March 11th, 2015

Now called NCrowd: lost hundreds of dollars!

Don't trust this Company.

Tip for consumers:
Acting under a new Company name: kept all money paid for vouchers purchased.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ligas
2 reviews
0 helpful votes
March 8th, 2013

That's a real scam. They sold vouchers to a cleaning company with non-existing e-mail address and invalid phone number. After multiple e-mails they finally gave me credit back for the vouchers. What is the credit worth if it only can be used on their fake deals?
I also ordered 2 alarm clocks more than 1/2 year ago. Still haven't gotten them. THey keep sending me tracking number that says the item entered united states. What good it it for me if the item doesn't arrive? Still not getting anywhere with that.

Thumbnail of user chanm
1 review
13 helpful votes
April 16th, 2013

Was there a merger here? If so, that may be the reason my experience was good today (vs. What I've seen in other reviews). My bad experience was with a merchant who would have me drive 30 miles (2x I tried) and then cancel my appointment while I was sitting in the business parking lot waiting for her. The good news is that Dealfind actually resolved my issue within 24 hours (like they said they would). Hopefully this is a sign of things to come for the company.

Thumbnail of user margarets27
1 review
1 helpful vote
February 3rd, 2014

I recently bought a dealfind for some gutter cleaning, and when I couldn't get a hold of the company, I went back to dealfind who gave me a credit for the full amount to use on there site, I have ordered a stopwatch, so I hope it comes now. The company that was suppose to do the gutter cleaning emailed me and said they have a lawsuit against deal find, as they never paid them for the deals. If I don't get my products, I will unsubscribe from them and delete them from my emails. I'd be careful with this company

Thumbnail of user dianek15
1 review
1 helpful vote
February 7th, 2014

I ordered 2 of the faux fur lined coats on Dec 12 2013 Received one on Feb5. The fit was terrible, way too short in the arms, too tight in the shoulder area and the belt no where near large enough to properly do up. I received the second jacket that was ordered on the same day on Feb 6 I refused the item, so I`m waiting another 2-3 months to see if they will credit my credit card or just rip me off. Sure wish I would have read the reviews before ordering from this site. I have been shopping online for many years now and this is by far my worst shopping experience so far. DON`T order anything from this company!

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From the business

Dealfind is a website providing daily deals on products and services in North America.

Company Representative

Thumbnail of user jenniferc62
Jennifer C.

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1.1
205 reviews
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