Detailed Rating Summary
Frist time on Deal Dash, The ad for Deal Dash was via my TV. Signed up a few days ago. Deal Dash is so easy to use. and the help tips are the best way to understand how it works. The price of items today are at there max. Deal Dash is the best way to overcome large price items.
I have been trying since mid July to have this matter resolved. They told me how to return the very large item, but we threw the carton away, not realizing the item was not all there. My emails finally went unanswered, so I knew this was not going to get resolved by the email people. Thought I would try "live chat" and Thomas was not only helpful, he actually did what I knew was the only solution.
I have been following an auction to get an idea how this works. I have found that sneaky practices are not only allowed, but apparently encouraged. It is considered fair practice to enter in the beginning of an auction, then not bid at all for days, then jump back in when it's down to 2 people. So it's encouraged to not enter much in the way of bids until the very end, then price out the people who have been in it from the start and have a lot of money invested in it and can't afford to drop out when they've put so much in. My observance has shown me this isn't an auction site I would want to participate in.
I needed to see how it works before buying bids.
I had accidentally purchased 2 items that I wasn't aware of doing. I sent customer service a note explaing what happen and woukd like a refund.. Within minutes I received an email saying I was going to be refunded. It is such a pleasure to just get a refund with out all the sales pitch and not wanting to give you your money. The way this was handled I will defently do business with them
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