Detailed Rating Summary
I needed to see how it works before buying bids.
I had accidentally purchased 2 items that I wasn't aware of doing. I sent customer service a note explaing what happen and woukd like a refund.. Within minutes I received an email saying I was going to be refunded. It is such a pleasure to just get a refund with out all the sales pitch and not wanting to give you your money. The way this was handled I will defently do business with them
I made a mistake and it told me I had placed an order which I was only updating some info. I immediately sent a message to customer service and within 10 minutes they had taken care of my goof up. They get an A plus plus. Most companies have bad customer service today and this is a nice change. Thanks for taking care of this matter.
Anytime yout try something new, there is bound to be mistakes and misunderstandings. Deal dash customer service is without a doubt the best I've ever contacted to resolve any issues I had with their site. I've never left feeling like I was cheated or taken advantage of. If your into deals, sometimes you can luck into great deals there (I got a $10 Burger-King Gift Card for 2 cents!) The only negative comment i have is: It's a gambling site so be aware, you can get hooked & spend more than you realize pdq!
I didn't realize that I was being charged $29.99 for bids when I opened an account with Deal Dash. I sent them an email explaining what had happened and I received an email stating that I would get a refund and to keep the bids to try out their web site. Very nice. Not many companies work that way. I appreciate it very much.
122 Questions & Answers
Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price.
If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids.
Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work
About DealDash (from the business)
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