Detailed Rating Summary
It was a breath of fresh air to discover a company that in the days of outsourced or computer generated customer support, still treats its customers with respect and goes the extra mile to insure your experience is smooth and positive .
I have the same opinion as Will. I have tried several auctions after I first joined Dealdash and in every case, I've ended up having to use the buy it now feature because there is no way to win. I don't want to use the Bidbuddy because I have noticed, sometimes the items go for more then their listed value. Don't understand that at all. I don't want to pay $30 for a $25 gift card! That brings me to the value they list on the items. I'm not so sure the values they list are anywhere near what the items are actually worth. No "buy it now" makes sense on over priced items. Also, when I bought bids, they ran it through twice. I only bought one pack and ended up with two. Not what I wanted. Why would I buy bids in two different transactions at the same time?
I had just started with DealDash and didn't know how it worked. I made a huge mistake bidding which could have been costly, but they have a great 90 day policy for new buyers and they fixed it for me. I was so relieved! Thank you Yasmin, online support.
Deal dash has beginner auctions masked as regular auctions. To me, the intention seems clear. Have newbies win a few super easy auctions so that get a rush of excitement and adrenaline...buy a bunch more bids and waste them trying to repeat the first successes.
There is fine print about special auctions. Something no new player, or most other players, would see or comprehend.
To me, it's fraudulent that deal dash does not specifically identify these beginner auctions to its new players. It's much worse than simole bait and switch.
i signed up did not know what i was doing and was charged $77.00 contacted customer support and as fast as i was out of money the representative gave it back, i was very impressed plus he let me keep the bids i purchased but did not know i purchased to bid when i was ready..........feeling blessed.
If there was a clear understanding of the site I would might bid at a later time just not at the moment as I don't have the money.
I did not understand signing up for deal dash and had some issues, contacted customer service, they responded back within 30 minutes, resolved my issues without any problems and apologized to me even though it was my misunderstanding. Great service, ordered from them and still using their services. Would recommend to everyone.
Staff is very nice and pleasant to work with and I am very happy with your service
I was referred to Deal Dash through an offer I received on Listia. I would receive bonus credits in exchange for checking DD out. First, I must say their app was an easy download and extremely easy to navigate. I always read reviews from other customers and then the FAQ section before using any app especially where money is concerned. I was satisfied and went ahead with a purchase of a 300 bid pack on sale for only $.12/bid. With a general idea of how things worked, I placed my first bid....AND WON! I won a $10 Burger King gift card for a penny! Now, I knew that was just a fluke probably because I happened to begin at a time of day that the site was not busy. However, it was still a big positive. I looked for more likely items and gift cards and over the course of the next couple of days popping in here and there when I had a few moments, proceeded to win two more $10 gift cards and a $25 gift card for a total of 55 cents! I was sadly at the end of my 300 bids. I only say sadly because bidding is a lot of fun. For an initial investment of $36 plus 56 cebts for the auctions I won, I received the generous bonus credits on Listia as well as $55.00 worth of gift cards! My order status didn't change (tracking is only provided for orders over a certain amount) and I began to have doubts. I reached out to DD's help team at around 8 days and received a reply in less than an hour letting me know that my gift cards had shipped on 8/22. The rep who replied to me was courteous and understanding. I received my cards the next day! From start to finish, DD has exceeded all expectation and they have won themselves a big big fan!
122 Questions & Answers
Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price.
If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids.
Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work
About DealDash (from the business)
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