• Craigslist

Craigslist

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Overview

Craigslist has a rating of 2.29 stars from 797 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Craigslist most frequently mention customer service, several times, and phone number problems. Craigslist ranks 216th among Classifieds sites.

  • Service
    72
  • Value
    66
  • Shipping
    36
  • Returns
    34
  • Quality
    56
Positive reviews (last 12 months): 11.1%
Positive
3
Neutral
0
Negative
24
39
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • There is no customer service phone numbers, so you have to email.
  • Your personals are as ridiculous as your automated customer service.
How would you rate Craigslist?
Top Positive Review

“Craigslist”

John O.
7/19/23

I give the site 5stars. It is helpful in getting straight. Just some of the renters play others property. I had an experience in Atlanta where deputies searched my room saying they had a warrant for someone from 2016 and it was 2023. I believe those guys in that home were not for people succeeding or there well being. Those Deputies didn't even search upstairs which was odd the 1st chance I got was 1 way out of Atlanta.

Top Critical Review

“No administrator to hold everyone to the same standard”

Lesa W.
1/6/24

I posted in 3 different areas simple post for my pug puppies just simple contact info no pricing get flagged and removed every single time yet there are people with pictures and $2000 dollar prce tags all over the place this site is BS the puppy mills run rampant on here and flag your post for greed whoever owns this company is seriously screwed up I wont shop or post with Craigslist ever again I hope your site crashes and burns no images because they flagged all attempts to find suitable homes for my babies craigslist blows

Reviews (797)

Rating

Timeframe

Other

Reviews that mention popular keywords

phone number (18) customer service (15)
Thumbnail of user lesaw50
1 review
0 helpful votes
January 6th, 2024

I posted in 3 different areas simple post for my pug puppies just simple contact info no pricing get flagged and removed every single time yet there are people with pictures and $2000 dollar prce tags all over the place this site is BS the puppy mills run rampant on here and flag your post for greed whoever owns this company is seriously screwed up I wont shop or post with Craigslist ever again I hope your site crashes and burns no images because they flagged all attempts to find suitable homes for my babies craigslist blows

Tip for consumers:
Craigslist 👎👎👎👎👎👎👎👎sux

Service
Value
Quality
Thumbnail of user verit
2 reviews
0 helpful votes
February 29th, 2024

This site is a BAD, BAD joke...
They remove/deactivate your listing for no valid reason because the site is run by people who are as smart as a box of hair and that is why it is packed with junk, crap and trash.
And good luck if you try to contact customer service and ask for an explanation, you better off talking to your chair!

Thumbnail of user michaelk5624
1 review
0 helpful votes
February 26th, 2024

Right in the middle of everywhere in the world we are fighting inflation craigslist raises the price of an ad from $3.00 to $5.00 with no addition of features. Just give me more money they said.

Value
Thumbnail of user johna4094
2 reviews
0 helpful votes
November 21st, 2023

I am blocked by Craigslist for no apparent reason. They give an email site to respond to, no one responds back. No idea why I am blocked, only posted normal items such as Gas Dryer, auto, etc. Never any complaints, posted maybe 5x in the last 2 years. Have emailed them 10x in last 6 months w/no reply. This is what it shows:

Your request has been blocked.

If you have questions, please contact us.

Tip for consumers:
Why I was blocked!

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Thumbnail of user vishalm59
1 review
0 helpful votes
December 31st, 2023

A few weeks ago, CL started removing my posts for no reason.
They don't even have a phone # to call.

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Thumbnail of user takei24
1 review
0 helpful votes
November 10th, 2023

Craigslist will let prostitutes and down-low s*x get posted all over the site, but the moment someone posts something gentle, genuine, or basic, it will be flagged into oblivion.

CL is the place scum reigns supreme and legitimately normal people are denied participation.

Going without community contact is better than using Craigslist.

Service
Value
Quality
Thumbnail of user moea57
1 review
0 helpful votes
December 20th, 2023

I have been posting in craigslist 50 items for each month 3.00 per post now the raised the price for 5.00 no thank you not for me anymore Facebook market is free

Thumbnail of user inkdvoice
1 review
0 helpful votes
January 20th, 2024

Once upon a time, I could use CL as a legitimate source to sell homemade, used or any product or service and make money without problems. Not any more. I'm not sure when it all changed, perhaps when backpage was shut down, but a person (particularly female) can do hardly anything any longer. I bought a business services ad for residential and commercial cleaning. What did I get? 3 legitimate responses. The rest were for things such as: "can you do nude? In lingerie? Topless? Etc. I placed an ad for a room/house share and what did I get? 100% were "sure if you will do xyz.:" all sexually explicit. When I needed a place to stay when I was homeless just temporarily until I could get a job and get on my feet, I'm exchange I offered for, cooking and cleaning, until I could start paying rent? 98% responses were of a sexually explicit nature. I also put this ad in the community section. Same thing. I needed a rideshare and got the same results. I don't believe other than selling a car, trailer, or any inanimate object that there is any other type of person responding. ON TOP OF WHICH, the moment they are rejected, is the moment THEY delete your ad. The stupidest practice any online publication can possibly institute and that is to allow clearly deviant, sociopathic readers to censor their publication. Then when they get accustomed to your vernacular? They don't even respond. They just delete. It is like the patients running the asylum or the toddlers watching over the day care center or more appropriately the criminals overseeing the prison. CL remains at the top of their genre, but I can only surmise the bull of their readers are the leftovers from backpage. It is only good for selling objects. It isn't even good for getting a job. The good number of those ads are scams—of a sexual nature usually.

Thumbnail of user robinc1140
2 reviews
0 helpful votes
July 14th, 2023

Sea view apartments are purposely done to bring a serene yet tranquil aura and nature close to you. It gives perfect relaxation, and fills with a positive vibe and calm surroundings. Dubai is quite famous for serving such a kind of lifestyle as you know the Arabian Gulf is close to the city. So here I am going to tell you the most popular areas with sea view apartments in Dubai that are highly desired by the Arabs as well as immigrants.

Thumbnail of user plaremontoya
3 reviews
9 helpful votes
November 14th, 2023

I've posted for a room to rent several times through out the years and lately things aren't what they use to be. I've gotten messages from men of course that invite me out of state for a place all expenses to get there free rent sound to good to be true. I figure ok if this man wants me to go stay there for free all expenses paid then let's see how true it is. I'll message back stating "if you want me to believe your legit and I can go worry free no rent etc then show me. Here's my cash tag if you want me to believe you and trust you send $50 if not then your probably a trafficking women that are vulnerable and believe what you say and are never to be seen again"

Other responses are "take care of me I'll take care of you" I'm willing to pay rent why am I taking care of anyone period.

Don't take my word for it put an ad up in your city state your a female looking for a room... and the responses will come

I've also put ad in the craigslist community ride share section to get a ride to store and back pretty much noonish willing to pay but same responses "I don't want the cash we can work out something out" "can you send a pic" "are you a female"

These responses usually come from midnight to 4 am no I won't get in a car at that time I would've ubered but only got cash on me and the main reason to go to store was to load my cash app

Thumbnail of user k.m1
3 reviews
22 helpful votes
May 31st, 2022

I contacted Craigslist to report someone stealing my identity for a property listing using their site and Jotform to make it appear official. Not a peep from these people and I will never use this damn site again for anything. Seems like people can murder and scam off this weak $#*! site and get away with it F**k you All‼You will REAP all of what you allow on your site right in HELL‼

Products used:
None my identity was stolen from a scam as that appeared legit

Thumbnail of user heathers2324
1 review
1 helpful vote
August 16th, 2023

I have posted many times and the majority of the time I get harassed by people flagging my posts for no reason just because they're being haters. Craigslist should not allow anyone to flag a post without censoring it themselves before they do

Tip for consumers:
There's no way to contact Craigslist to find out who's flagging

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Value
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Thumbnail of user 123mybox123
1 review
0 helpful votes
July 15th, 2023
Verified purchase

When trying to report a credit card that's not working which has worked just fine in the past and works well at evert other place I use it, craigslist does nothing to fix it or even respond. Trying to post a legitimate ad for work which I've also posted the same ad plenty of times. So nothing wrong with the post or card or even the user, it's craigslist themselves.

Tip for consumers:
When trying to report a credit card that's not working which has worked just fine in the past and works well at evert other place I use it, craigslist does nothing to fix it or even respond. Trying to post a legitimate ad for work which I've also posted the same ad plenty of times. So nothing wrong with the post or card or even the user, it's craigslist themselves.

Products used:
When trying to report a credit card that's not working which has worked just fine in the past and works well at evert other place I use it, craigslist does nothing to fix it or even respond. Trying to post a legitimate ad for work which I've also posted the same ad plenty of times. So nothing wrong with the post or card or even the user, it's craigslist themselves.

Service
Value
Shipping
Quality
Thumbnail of user johno1922
2 reviews
0 helpful votes
July 19th, 2023

I give the site 5stars. It is helpful in getting straight. Just some of the renters play others property. I had an experience in Atlanta where deputies searched my room saying they had a warrant for someone from 2016 and it was 2023. I believe those guys in that home were not for people succeeding or there well being. Those
Deputies didn't even search upstairs which was odd the 1st chance I got was 1 way out of Atlanta.

Service
Value
Thumbnail of user edwardc1034
2 reviews
3 helpful votes
March 23rd, 2023

Craigslist is a great place to sell or post a 'wanted' ad... Until someone 'flags' you for no reason and craigslist simply sees their flag and takes your ad down cut and dry.no reasons(s) given. They believe anyone.actually they don't believe anyone except someone hitting the 'flag' sign. It's automatic for them. Craigslist is a spineless organization that doesn't know the difference between right and wrong. They don't even follow their own guidelines about treating people fairly.

Tip for consumers:
Beware of scammers

Service
Value
Thumbnail of user nigeln
50 reviews
122 helpful votes
September 15th, 2021

Craigslist is pretty good if you want to sell your comics and DVDs. I made successful sales of my Superman comic books and the customer didn't try to haggle for a lower price. If the price is reasonable, you won't deal with difficult customers. Every once in awhile, there's an annoying phone call but it's infrequent. The pets section is toxic, though, so do well enough to avoid.

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Thumbnail of user amelial122
2 reviews
0 helpful votes
June 27th, 2023

Good platform but it has some fake scam jobs. It helped me to complete some writing samples for my portfolio

Thumbnail of user karenk3224
1 review
1 helpful vote
September 21st, 2023

There has been quite a few posts that are scams on here, houses for rent that actually are houses for sale, they use the pictures the Realtors have and then they use that and they post it for rent and then I'm on my way to Florida but it's a $50 application fee blah blah blah and we'll mail you the keys don't fall for it especially the senior Section 8 one. Realtors are trying to get it taken down but Craigslist come on get with the program it's a scam this is like the fifth one I found

Thumbnail of user johnd2440
5 reviews
31 helpful votes
July 30th, 2019

Scammers, they stole my money, I called severally they didn't pick my calls and I sent them messages through email forty times they never respondedI paid about $2500. 00 for house rent to the owner, just to find out it all a scam. I was lucky to recover it back through an agent I met through a friend, I got back $1000. 00 out of my money, he promised to help with the balance. So if you are a victim like me, message him through this email( admin AT dellj4001ATgmailDOTcom)

Thumbnail of user el198
1 review
3 helpful votes
February 14th, 2023

If I could, I would put 0 or a negative number. This service is horrible and algorithms are meant to infringe on rights of adequate people and discriminate them. Craigslist enforces some $#*!ed rules regarding posting a room, that go waaay too far in so called "tolerance". I cannot say that I am looking for a person who does't smoke and doesn't do weed, because I "discriminate them". So, it doesn't matter that those smells and drugs give me headaches and make me feel bad. My health, well being and desire to live clean without additions is not as important as making a space for people who want to live lower life quality and also affect mine. I already have 3 dogs, and the place is small, so for shared living I am looking for someone who doesn't have pets. It's just common sense. But I cannot say that, because I will violate someone's right to live with a pet. Ughm, hello! 4+ pets and 2-3 people is too much in one tiny space. I hope this f. Jim Buckmaster (the CEO of Craigslist) will accommodate all druggies, smokers, drinkers, poor pets, and others at his own house to feel how algorithms he is enforcing work in practice. Go show your tolerance at your own house, Jim! And not at the expense of other people.

Tip for consumers:
Do not use this site.

Products used:
Room posting service

Service
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Thumbnail of user brantleyh3
4 reviews
0 helpful votes
March 27th, 2023

On the one hand, it's a great platform for finding affordable deals and unique items. But on the other hand, navigating through the endless listings and scammers can be frustrating and overwhelming. I've had good and bad experiences using Craigslist, from finding my dream apartment to dealing with dishonest sellers. It's a love-hate relationship. Still, I'd recommend using this platform.

Thumbnail of user mikes254
4 reviews
11 helpful votes
May 28th, 2023

Keep in mind it's A $5 Ad...When trying to post an ad for offer help people with moving service for a job the ad will be removed or All credit/debit cards keep getting declined in there system and in the past have done plenty of jobs on Craigslist with the exact same ad. I been moving local and long distance mover for both residential and businesses and all my customers very satisfied. Now when I try to post with the same credit card always use, the same same card always used in the past is automatically declined. We need work to survive and this is not right.

Products used:
N/a

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Thumbnail of user ralphseagle05
2 reviews
2 helpful votes
July 28th, 2023

I've placed 17 listing on Craigslist and all of them have been removed by Craigslist. I've tried numerous times to talk to someone LIVE in craigslist company. I've sent emails. I used their message forums with no luck of someone LIVE to contact me. In my opinion they are scared to communicate with customers. They despise talking to customers one on one.

Thumbnail of user jasona1235
2 reviews
3 helpful votes
January 30th, 2023

Craigslist used to be a good site now it's all fake ads with liars thieves and drug addicts. Even posting legitimate ads on there they keep getting flagged and craigslist won't do anything to stop it. Craigslist needs to.b shut down and get all the low lifes, losers,, drug addicts and thieves off there.

Thumbnail of user sarahe1145
1 review
4 helpful votes
June 7th, 2022

I am seriously disgusted with Craigslists and its LACK of customer service. I have followed every single guideline and yet still cannot post an ad. Really what is this site even here for if you cannot post an ad without it being flagged every 5 minutes. Absolutely unprofessional and ridiculous. And NO customer service or anyway to reach them. Time to move on to other ad sites.

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About the business

craigslist provides local classifieds and forums for jobs, housing, for sale, services, local community, and events

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