• CraftVinyl

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Overview

CraftVinyl has a rating of 3.77 stars from 99 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CraftVinyl most frequently mention small business, and time frame. CraftVinyl ranks 6th among Craft Supplies sites.

  • Service
    15
  • Value
    15
  • Shipping
    13
  • Quality
    15
Positive reviews (last 12 months): 50%
Positive
3
Neutral
0
Negative
3
23
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Awful customer service from an even worse human being.
How would you rate CraftVinyl?
Top Positive Review

“Not the fastest but the absolute best!”

Rebecca P.
5/26/23

Live their products! High quality and the lowest prices! Yeah they don't supply tracking numbers but I've always gotten my order within 10-14 days at the most. Support a small company in the USA.

Top Critical Review

“Trash owner trash employees”

Brenda M.
9/3/23

This guy is the biggest narcissist on earth! He is extremely egotistical and has no idea how to treat others. He hires drug addicted meth heads that need the money and attention. He also has personal relationships with his employees if they need money he "helps" them out!

Reviews (99)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (18)
Thumbnail of user sierrak56
1 review
0 helpful votes
December 8th, 2023

You cannot beat these prices. Or the promotions that they run. It's just like elementary school- read the rules, follow the rules and you will be fine.

Tip for consumers:
The people who hate on this site just don't read the rules. I have ordered from this site numerous times without issue. Pay attention people. This is why they offer good prices.

Products used:
I've ordered just about every kind of vinyl, transfer tape and come other accessories.

Value
Shipping
Quality
Thumbnail of user jaxjackson730
1 review
5 helpful votes
May 24th, 2023

I ordered from this company and "per the rules" you are not allowed to ask for a tracking number, soooo I have no idea if my order even shipped. They will not email you the tracking number, nor will it ever show up in Paypal (unless forced) and Pirateship doesn't email you - even in your junk folder. For me - I have had issues with USPS losing my packages. Too bad so sad - your money is down the drain because you didn't "read the rules". Luckily I paid through PayPal and they will force the retailer to give the tracking number. If you like knowing if your order has actually shipped and like decent customer service, don't buy from here. They don't like to spend the time to give you even decent customer service, because they don't think their customers are worth the time spent on a 30 second email. I personally think I am worth more than that as a customer for any company. Prices don't matter if you never get your order. I asked for the tracking number - the person just gave me the website where it showed the "rules". I told him that was not helpful and I would be writing a review and here is the email I got back! I personally don't like to be sworn at by a representative of any company. Maybe some customers like that, I don't know. I won't be buying from here again. When I finally got the tracking number - it had just shipped which was over the 4 business days mark, so they don't always send the orders out between 1-4 business days even if there is no holiday.

Thumbnail of user rebeccap1640
1 review
0 helpful votes
May 26th, 2023

Live their products! High quality and the lowest prices! Yeah they don't supply tracking numbers but I've always gotten my order within 10-14 days at the most. Support a small company in the USA.

Products used:
Vinyl

Service
Value
Shipping
Quality
Thumbnail of user cynthiab706
1 review
3 helpful votes
May 23rd, 2020

I love this company. Nick and his staff are awesome and the deals he offers are just as great! Read the "rules" which pertain to "specials" and you'll be golden. Regular orders are shipped in a timely manner. If you don't understand what you read, don't bother wasting his time... you'll just dig your hole to sulk and cry in later when it doesn't go your way...

Thumbnail of user brendamitch92
1 review
1 helpful vote
September 3rd, 2023

This guy is the biggest narcissist on earth! He is extremely egotistical and has no idea how to treat others. He hires drug addicted meth heads that need the money and attention. He also has personal relationships with his employees if they need money he "helps" them out!

Service
Value
Returns
Quality
Thumbnail of user traceyh154
1 review
4 helpful votes
May 23rd, 2020

The average crafter buys their vinyl at the craft store with a coupon and goes about their merry way. Only the most intelligent, most business savvy, most creative crafters order from craftvinyl.com. If you have reading comprehension skills and patience, you will be a very happy customer. I was able to buy quality vinyl at a fraction of the craft store price. My order was professionally and carefully packed and arrived quickly. This is a small business owner who loves his employees and customers.

Thumbnail of user tiffanym350
1 review
10 helpful votes
July 22nd, 2020

This man harasses and stalks business pages... if anyone voices their bad experience with him Nick will go to their facebook page or business pages and leave negative reviews. His business group on fb is all about harassing and tormenting anyone who speaks out against him.

His group admins members belittle ppl constantly. And he allows it because he does the same thing he records phone call conversations and voicemails of clients and uploads them to a website so that he can humiliate them as well as a site for videos it's rather sickening

Service
Value
Returns
Quality
Thumbnail of user audreyw255
1 review
0 helpful votes
May 26th, 2023

Every time I order I get what I ordered and it always comes within the time stated on the website! I've searched sooo many websites for the best prices and there absolutely is not ant other out there. As long as you READ THE RULES there is absolutely no comparison.

Tip for consumers:
Just read the rules and you are good to go!

Products used:
Vinyl, HTV… specifically love the glow in the dark HTV!

Service
Value
Shipping
Quality
Thumbnail of user kristalh11
1 review
1 helpful vote
May 25th, 2020

Nick and his crew have the best deals around! Shipping is fast on normal orders and sales timeframe are outlined in bold red letters so that nobody misses anything. As long as you read the "rules" on the webpage and group and follow them you're good! Comprehension is key! I had an issue with an order once, I emailed him and he corrected the error without any harsh words. Legit issues are dealt with promptly and professionally! Won't order from anywhere else. Highly recommended!

Thumbnail of user brittneye15
1 review
2 helpful votes
May 24th, 2020

I've been ordering from craftvinyl.com for a couple years now. I've never had a single issue. Always receive exactly what I ordered, plus extra goodies, and the prices cannot be beat. The vinyl is always excellent quality, and the selection is phenomenal! I will admit though, I am educated and I can read simple english, so reading the rules comes easy for me... thus, I've only had great experiences. I HIGHLY recommend craftvinyl.com for all your vinyl needs.

Tip for consumers:
Read the rules. It's literally that simple. Read the rules, order, save money, wait for your vinyl (your receipt is in your PayPal account), be excited when it shows up (usually with little gifts), use your high quality vinyl, repeat!

Products used:
HTV, 651, Holographic, Cutting Mats, more

Service
Value
Shipping
Quality
Thumbnail of user michaelm5073
1 review
6 helpful votes
July 22nd, 2020

This company verbally abuses customers and clients. Instead of being a professional individual, the owner takes pride in making people upset.
After seeing and hearing the stuff said about other crafters and the posts made to my wife's account, because she made a comment on how the business should respect others, he started hate posting on her page.

Thumbnail of user terrir113
1 review
3 helpful votes
May 23rd, 2020

I ordered from CraftVinyl and received fast. His rules say for regular non-sale ordered 1-4 business days, which is what I ordered from. I was please with my order, followed the rules and even got lots of awesome candy (not the cheap candy either).

Anytime I've had questions, his group site is always willing to answer as long as it doesn't break the rules (which most sites have rules). Example is this order-EasySub. Admin R. (Won't give her full name without her permission) posted about it and that's why I ordered it.

Terri

Thumbnail of user jessicah668
1 review
12 helpful votes
May 13th, 2020

These ppl are $#*!s to say the least. They harass customers and businesses. Do not order from them unless you want disappointment. This company sucks big d

Thumbnail of user barbarao269
1 review
0 helpful votes
August 26th, 2020

Look, I get it, some complain. But that's because they don't read, they expect next day delivery during a global pandemic and they don't update their PayPal address and blame the business. Just read the rules, know the difference in business days and your order will be shipped in less time than they state. Loyal customer for many years and won't shop anywhere else. You see, I can read and be patient in waiting for the BEST deals on earth. People blame him if they forget to update the PayPal address then turn around and whine. It's all about personal responsibility and owning your mistake.

Thumbnail of user bethe81
1 review
3 helpful votes
May 23rd, 2020

Never had a problem getting my order in the time frame stated. Top quality vinyl with a huge selection of different types to chose from. Contrary to what people think his customer service is some of the best there is. He just doesn't coddle and answer questions that are clearly answered on his website pages.

Thumbnail of user jessicag773
1 review
9 helpful votes
May 22nd, 2020

Owner of this company harassed a company he has done no business or ties with to try to push sales to their own sites. Also will give out your personal information online if they do not like you. Would avoid and find another supplier.

Thumbnail of user daniellec322
1 review
3 helpful votes
May 23rd, 2020

I have only been ordering since February of this year. All rules, including shipping, are laid out in big red letters. Its not rocket science. They are very cheap and quality is amazing.

Thumbnail of user lr383
1 review
10 helpful votes
July 22nd, 2020

The replies to anyone commenting on his site or Facebook page are obscene. He flaunts his disregard for his employees and then turns around and bashes anyone who contradicts him.
He's a POS who doesn't deserve your business,

Thumbnail of user jamielynng1
1 review
3 helpful votes
May 23rd, 2020

If you can read and follow directions this is the best site around. Shipping is faster than advertised. I've order over 20 times and I have never had a problem. I have emailed the owner a few times and he responds quickly, and gets right to the point. The prices are out of this world! Craftvinyl.com is the best!

Thumbnail of user lynne122
1 review
5 helpful votes
September 23rd, 2020

They are rude, Nasty, unpleasant, Unprofessional! Talk about customer behind there backs post there info on there private Facebook page so others
Can talk About that customer! No one can stand up for the customer. CUZ THEY WILL JIST BLOCK YOU AND TALK $#*! ABOUT YOU AS WELL CAN'T! I can't see it CUZ THEY BLOCKED me cuz i asked why something wasn't being handled privately and got jumped but 20 people that HAD nothing to do with my question. JUST DONT WAST YOUR TIME OR MONEY IF YOU DONT WANT TO BE TALKED ABOUT BEHIND YOUR BACK OR TREATED NASTY!

Tip for consumers:
DON'T BUY FROM THIS SIT DONT WAST YOUR TIME OR MONEY JUST TO GET TALKED ABOUT IN THERE PRIVATE FACEBOOK GROUP!!

Products used:
Vinyl it sucks dont come off the roll nice

Service
Value
Shipping
Returns
Quality
Thumbnail of user dianeh629
1 review
2 helpful votes
May 23rd, 2020

Read the other reviews carefully before you make a judgment. A lot of then are based on people's view of the business after THEY have made some mistake in their order and don't like that the owner has rules for how he deals with things that are blatant ignorance of the rules. The vinyl is cheap, is top quality and the service is amazing. I will never buy my vinyl from anywhere else

Thumbnail of user bethanya27
1 review
5 helpful votes
July 28th, 2020

I will never buy from this place again after seeing the way they treat people
Their facebook page is full of them bullying and harassing people. It's awful

Thumbnail of user terim113
1 review
0 helpful votes
May 25th, 2020

Best vinyl prices. Been ordering for 5 years and never had any issues. Highly recommended for those you don't need their hand held while placing an order. Shipping can take 2-3 weeks but it's well worth the wait for the savings.

Thumbnail of user allisonh153
1 review
2 helpful votes
May 23rd, 2020

Nick (the owner) has to be one of the funniest people I have ever met. He is the epitome of "that's how I'd be if it was my store". Everyone says they will put their foot down but they always end up bending and giving in. Not Nick. He doesn't have time for stupidity. He gives you all of the Information you need BEFORE ordering. So as long as you can read, you'll be fine.

Thumbnail of user jend113
1 review
5 helpful votes
July 29th, 2020

Low quality vinyl, awful customer service. You get what you pay for. The owner is rude and disrespectful. Very unprofessional.

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3.8
99 reviews
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