COVERCRAFT

Covercraft seat covers are just that seat covers and it's exactly what they look like. Some what difficult to install without pulling the seats out. Sorta of reminds me of putting a burlap sack over the seat. To expensive for what you get.
Tried working with CC about the issues with the fitment on the center console but all they want to do is sell you something instead of making it right.
My recommendation is don't waste your money

Ultra-cheap fabric, probably less than a dollar's worth, and 50 cents worth of Mexican labor. The fit was terrible also. For which they charge $90 plus tax, after posting a huge number of fake reviews on their website and paying to promote their $#*!ty products. Then they stole 20% from me to return it, and I had to pay the $20 shipping charge. They are criminals and should be in jail.

Bought dash cover, terrible work. Threw in trash and ordered from another manufacturer, does not fit all chopped up terrible quality, junk

Cant get these guys to stop sending out emails to my inbox. Clicking "unsubscribe" doesn't have the desired outcome.
Cant send their emails to spam folder either. (At least i havent found a way yet)
Be prepared to wait 15 mins plus to get thru to customer service. Apparently, they are very understaffed.
If u want a full refund - forget it...15% restock fee, so NO full refund from these guys.

Ordered seat cover on 11/27; promised to ship by 12/04; shipped 12/16; I had to reach out for order update; product is ok, not worth $400+
I should've known this company was out of touch and stopped order, but I didn't; product didn't fit

Called to request return and return shipping label, no such luck; You'll pay for return shipping

You wonder why people like Amazon? See above.

EDIT: was charged a 15% restocking fee because of 7 pet hairs; AVOID, AVOID, AVOID

I kept emailing for status on my order and was told it would be shipped "very soon," or "next week." I finally got tired of waiting and asked them to cancel the order. There was no issues getting my money back, but what a pain! I waited and waited only to order through another website and had my 2 dash mats within a week. Would not recommend covercraft at all!

Purchase two dash mats, neither one would fit.Called customer service to notify them, could not get a replacement or refund,if you return the item you will pay for shipping.Do not purchase anything from this so called company you WILL be sorry!

Bought covers and they did not fit our new car and where cheaply made. Did not use them at all! Returned them and company said they found some dog hair on them (which was a few hairs from my house). Therefore, they said they will return covers to me and could not refund me the $440.00 I paid for them. So far, no covers have been returned to me. Very hard to get a hold of someone and speak to them and when you do, they are not polite at all. Before you purchase from this company, look at all their bad reviews!

The Dash mat did not fit and covered the forward collision sensors causing an obvious safety hazard.
Their customer service rep: Lindsay McBride will send you a bucket of emails stating if their "PATTERN" checks out there will be a 15% restocking fee. Cover Craft products are made from poor quality materials and manufactured outside the United States. Their business model is to deliver a product that is too much trouble to return and to make you absorb the shipping cost. This is a company that could care less about what they sell or the customer.

2 years noah cover started to disintegrate, covercraft ignored request. BBB was called in, covercraft informs me noah cover no longer being made. Covercraft sent swatches, the new covers cost much more than the original noah. I settled for the ultra tech, imho is not the same quality as the noah plus it's 50.00 more. Last but not least I had to pay for shipping the defective cover back. This process started 5/14/22 it's now 7/1/22. I can't wait to see the new cover, again it's not on par with the noah cover. These companies tell you it comes with a warranty, but they give you the runaround and try to get you to pay more. After this experience I will go with a different company. Do you really want to do business with a company like that?

Extremely Disappointed with Covercraft

I recently placed an order with Covercraft on August 24, and it was an incredibly disappointing experience from start to finish. First, it took a whopping 21 days for me to receive my order, which is unacceptable in this day and age.

When I finally received the product and tried to install it, I realized that it was nowhere near the custom-fit quality that Covercraft had advertised. I reached out to their customer service with clear photographic evidence of the ill-fitting product. To my shock, instead of acknowledging their mistake, they had the audacity to ask me to measure and prove their own error!

This level of customer service is beyond frustrating. If Covercraft claims to have the exact windshield template for my car model, they should stand by that promise without requiring their customers to do extra work.

In light of this experience, I requested a return and a full refund, which seems like the most reasonable solution. However, Covercraft seems to be holding my refund hostage, insisting on verifying their template. It's clear that they are more interested in protecting their own interests than ensuring customer satisfaction.

This whole process has been clunky, inefficient, and antiquated. I'm left wondering how a company like Covercraft manages to stay in business with such a poor track record. A quick glance at their 1.2 rating on Sitejabber should have been enough of a warning.

I will never do business with Covercraft again, and I strongly advise others to be cautious when considering their products and services. This has been a truly disappointing experience, and I hope others can avoid it.

Never recommend this company from the start. Still awaiting for my ready to fit seat covers
Linda in customer service keeps giving me the b/s. After a week have not received them
Never recommend this company. Beware. It's sad because I am also a veteran.

I bought a dash carpet for a 2024 Hyndai Sante Cruz. First they delivered to the wrong address the dash carpet did not fit and poor quality and customer service just gave me the run around no one would help or return emails do not but from this company.

I bought a dash cover for my GV80. They sent the cover after two weeks which was totally unfit. It covered speakers, created hums on the dashboard, blocked the vents. When I requested to return, they asked me to send them the pictures. I did multiple times but they ignored. They dont stand behind their product. Bad business.

Bought for 2 vehicles: they came pieced together.
They sent replacements- same thing: PIECES.
Now getting push back on a return.
See pics.

Wow, I wish I came here to see the reviews before purchasing. I was on the fence due to the high price, and now after having a horrible experience I can give my my strong recommendation which is that you DO NOT purchase seat covers from this company.

I received my "Custom" Carhartt Seat Covers for my 2010 Nissan Xterra last Friday 4/29/2022. I immediately noticed a problem when I took them out of the box. On the driver side seat cover, there were two big holes sewn up that were clearly meant to be cut outs for the lumbar adjustment knobs on my seat. Now, everyone makes mistakes, so I figured I would email their customer service team and see how they would rectify the situation.

Their word for word literal response: "The cutouts for the lumbar wheels on the side of the seat will need to be cut with scissors." Zero apologies, admissions of guilt, or offers to help.
Let it be known to CoverCraft that I would not be sitting here typing out this review if the CS agent had at the very least said "sorry".

When you are paying a lot of money for a custom fabric product you expect that it fits without having to cut it up yourself with scissors. And if it doesn't, you expect the company to at the very least offer to take it back and fix it for you. Unbelievable.

Also, apart from the manufacturing defect the covers' fit is maybe a 7/10 at best. The way the bottom part attaches to the back with elastic straps is super messy looking. And on the passenger side, I still have the original seat stitching showing because it doesn't extend far enough down.

I purchased a $350 dollar set of seat covers put the on my seats and a week later found the same ones for $100 cheaper so I called and they said sure send them back and we will credit your card. After sending them back in like brand new condition they emailed me and said they could not refund my money because they looked as if they had been washed or been on my seats for a long period of time which they had not. There was absolutely nothing wrong with them, then to make things worse said they were going to dispose of them. My $350 out the window. Are you kidding me? Terrible customer service. Do no buy anything from them because if you want to return it they have word their guidlines is such a way they you will not get refunded.

This company is a total JOKE, the customer service agent told me to go $#*! myself after I complaint about their $#*!ty product, it came ripped and they didn't seemed interested to even help me or listen to me, after being put on hold for an hour straight I gave up and finally decided to write reviews everywhere so the poor people won't be scammed like me.
BEWARE GUYS, DO NOT WASTE YOUR MONEY, TIME AND DIGNITY WITH THIS COMPANY. GO SHOP SOMEWHERE ELSE!.

I ordered seat covers for rv captain chairs. What I received was very poor material nothing like advertisement. Then they charged 20%restocking fee which was more than product was worth

Covercraft used to be good when Bob started it. They son Marty took over. Then they got the boys from Century Park Capital in there and started to buy up other cover companies. The fabric got thinner and cheaper and the thread wears out before anything else. Funny how marine covers can withstand the UV rays but Covercraft thread just rots away before the rest of it. I have 2 older covers that I've resewn with Sailrite lifetime thread. Used it on an older Weathershield cover when they used a thicker fabric. It still holds up. Now around 20 years later. I had ordered a replacement Weathershield after they had gone to 2 different thicknesses. I got the heavier one which was now thinner and it didn't last maybe 4 years and even the fabric was falling apart as well as the cheap thread. Yet another company that went to hell when the big boys took over. I don't or sell their crap anymore

Never received seat covers in 2 months. I waited a week for a return phone call from
Emily which was to be the next day. Canceled my $450.00 order cause they could not provide a shipping date. Poor customer service, not available after 6 or weekend. Don't even deserve one star.

I purchased custom made seat covers for my 2021 Rav4 along with sunshade and dash mat.
The seat covers came and I had a couple of issues with the fit. I contacted customer service (Monica),
She left me a message stating that this was the worst sew job she had ever seen. In her message she ranted about how these should have never been shipped and to send it all back so they could use it as an example for quality and they would have the best seamstress remake the full set and re ship them to me. This was her idea and all I wanted was for them to send out the replacements first and then I would send back the first order so my car would not go unprotected. She stated this would not be a problem.
Two weeks go by and no contact, After many attempts to contact her she called me and was rude and stating I was being unreasonable with this demand. ( It was her idea!) I made several attempts to contact Her manager (Chris) with no luck. Then out of the blue two pieces showed up on my door. The material did not match the first order and was in worse condition than the first order. I spoke to Chris once and he stated he would look into the matter and I have still not heard back from him.
No apology for the way I was spoken to or for the bad products. No contact from the company for over three months!
If you order from them you better hope everything is good because you will be stuck with bad quality items.

I'm positive on both Covercraft the manufacturer and Carcoverworld the online car cover distributor due to my experiences with both their customer service and product quality.
Our large SUV is used for towing our travel trailer but most of the time it's parked on a pad beside the garage on the southwest side of our house. For 5 and 1/2 years it's worn a custom fit Covercraft Weathershield HD cover exposed to the Tennessee summer heat and UV and winter cold. Over that time, while the elastic has relaxed some, the color and the fabric itself have not faded or weakened. The stitching weathered less gracefully, though, and a seam opened up during a recent windy winter storm.
For a warranty to be worth anything, the company offering it must first of all still exist when a claim occurs and then be willing to honor it and be responsive with their customer service. I was happy to find that after 5 and 1/2 years, the warranty was for 6 years and still in effect both and that the seller and manufacturer were still in business. They responded within a business day to my initial email requesting warranty service. Subsequent communications were responded to in a few hours and very quickly a replacement custom cover was on order. A week after I had provided Covercraft with photos showing the ripped seam and product label, later the new cover arrived at no new cost to me.