• CompressionSport

CompressionSport

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Overview

CompressionSport has a rating of 4.09 stars from 151 reviews, indicating that most customers are generally satisfied with their purchases. CompressionSport ranks 207th among Sportswear sites.

What reviewers want you to know

Positive highlights

  • Very satisfied with the quickness of the shopping experience and the availibity of the product.
  • I like the compression sleeve,it helps keep my elbow firm when lifting heavy items or working out.

Critical highlights

  • Customer service doesn't answer the phone so you need to chat online.
  • I need help with an order, I put the wrong state down and my order will go to the wrong address.
How would you rate CompressionSport?
Top Positive Review

“I have ordered several times over the years”

anonymous T.
5/12/20

I have ordered several times over the years. I have never had a problem with the site. Keep up the good work. Thanks, N Walker

Top Critical Review

“they explained what the knee brace was for Thank You...”

Mary E.
9/5/19

they explained what the knee brace was for Thank You The only problem is I PAID $9.89 to have delivered in 2 to 4 days and did nit receive almost a week later because shipped from manufacture did not get e-mail letting me know it would be delayed. Did me know good to pay extra for 2-4 day delivery.

Reviews (151)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (12) order (65) shopping experience (4) compression sleeve (8) delivery time (5) knee brace (5) credit card (5) 3 weeks (3)
Thumbnail of user michellez13
1 review
0 helpful votes
January 18th, 2017

They charge your card then don't ship the item. You have to keep asking them where the item is to which they reply with "shipping shortly" "shipping sometime this week"... I purchase items all the time online and this is truly the worst experience I've ever had. DO NOT USE THEM FOR ANYTHING - EVEN IF THE PRODUCT APPEARS CHEAPER! Horrible horrible horrible company.

Thumbnail of user howardf17
1 review
0 helpful votes
September 22nd, 2016

Stay away from CompressionSport.com from Vernon Hills, Illinois. They can't deliver on time and then aren't responsive when you try to cancel. Ordered product over 1 month ago and still haven't received it. Tried to cancel after 2 weeks and they said they would speak to management and I assumed it was taken care of but now the product is being shipped and they won't give me anything other than a store credit. Customer service doesn't answer the phone so you need to chat online. Stay away from them unless you want to get ripped off.

Thumbnail of user allisonj28
1 review
0 helpful votes
August 9th, 2016

Ordered 2 compression socks for my plantar fasciitis. Only received 1. Contacted customer service numerous times to no avail. No response. Not holding my breath. Disputing partial credit with my credit card company.

Thumbnail of user jimp85
1 review
0 helpful votes
March 18th, 2016

Ordered compression sleeve on 3-12-2016 and paid extra $9.95 "Express Saver" shipping in hopes of getting it sooner. Never saw any updates to the order when I checked their website. Finally, after it didn't ship in 4 days, I ask for a update via online chat and was told the item was on backorder and would ship next week. Next called customer service and waited on the line 30+ min with no answer. On 3/16 I go to online chat and they said it would ship next week some time. I said I had requested it be cancelled and was then told it would ship today and they could not cancel the order. Also on 3/16 I have waited on a call to customer service for 15+ min with no answer.

Spoke with online support chat rep about 11:00 am on 3/17. Rep first said item would ship some time next week. I said I want to cancel the order, her response was she couldn't cancel the order because it was shipping today (3/17). Went from next week to today in less than 5 min.

Later I called their customer service and after being on hold 12 min, Arm*** answered. He stated shipment would be next week, on backorder, I then requested it be cancelled. Armondo stated he would issue cancel order request at 11:21 am on 3/17.

At 1:38 PM on 3/17 I get a email from Compression Sports that my order had shipped and should arrive 3/22 via what appears to be standard UPS shipping, even though I paid $9.95 for express shipping. Shipping is from another company even, some Medical Supply?

I do not trust this company.

Thumbnail of user jamest293
James T.
16 reviews
3 helpful votes
September 28th, 2014
Verified purchase

ordering the knee brace was very simple I received it earlier than expected and begin using immediately.

Thumbnail of user robertl438
Robert L.
1 review
0 helpful votes
January 27th, 2018
Verified purchase

I appreciate the service I got from compressionsport.com. I got what I ordered and it arrived in a short time. Thank you, Bob

Thumbnail of user thomasc236
Thomas C.
10 reviews
1 helpful vote
March 2nd, 2018
Verified purchase

After calling a # of times and getting no answers I called Visa to hold payment, the product is not marked with the size only the container is marked, I ordered a large that is to fit 36 to 52 waist I have a 50" waist and the item I rec. is about 10 to 12" short, the belt is 42" long not even close to fitting, so please get back to me asap.

Call at *******268
Tom Evans

Thumbnail of user philipw66
Philip W.
1 review
0 helpful votes
December 7th, 2014
Verified purchase

We went to your site first because my son heard about it from his teammates on the school basketball team. Very pleased with your service.

Thumbnail of user sonyab23
sonya b.
2 reviews
0 helpful votes
October 4th, 2014
Verified purchase

I placed my order on 10/04/14 and paid extra for 2-4 day shipping. It took 10 days to receive my order. I called on the 13th and left a voice mail and never got a returned call. On the 14th before receiving my package, I called customer service. I was told there was a back order, thus the delay. I requested a refund for my speedy shipping, which I did not receive and was told I would not be refunded but could send an email to customer service. I sent an email and have yet to get a response. NOT HAPPY with the service. Very happy with the product and price.

Thumbnail of user lisab482
Lisa B.
1 review
0 helpful votes
September 29th, 2014
Verified purchase

Item ordered cam in proper box saying tech print but the bra was actually the black color.
free shipping and an unexpected small disount on the items!

Thumbnail of user georgeh124
George H.
4 reviews
1 helpful vote
November 4th, 2014
Verified purchase

iT TOOK LONGER THAN I EXPECTED TO DELIVER. PLUS I EXPECTED IT TO COME TO MY ADDRESS, NOT MY MAILBOX.

Thumbnail of user chriss582
Chris S.
1 review
0 helpful votes
October 31st, 2014
Verified purchase

Problem trying to purchase through PayPal link. Error messages not informative. Live Chat was of very limited assistance.

Thumbnail of user gregk77
Greg K.
1 review
0 helpful votes
September 4th, 2014
Verified purchase

I initially had some problems with signing in but realized I had to give it some time to process my password change. After that everything went very smoothly.

Thumbnail of user barbarap194
Barbara P.
1 review
0 helpful votes
September 19th, 2014
Verified purchase

Fast delivery, good price. Had to exchange size, were very accommodating and quick to exchange item.

Thumbnail of user coryr20
Cory R.
1 review
0 helpful votes
December 13th, 2014
Verified purchase

Your prices were great. I quickly found what I was looking for and I was in and out - including payment, in under three minutes! WOW!

Thumbnail of user shannone35
Shannon E.
0 reviews
0 helpful votes
September 7th, 2014
Verified purchase

Ordering online was great...unfortunately I did not re-confirm my order and ordered the wrong size brace. That was my own fault...but due to that fact...the brace I should have had in 2 weeks is now taking 4 weeks to receive and I am having to pay thru the roof for shipping charges. I will make sure and double / triple check any future orders. The process for ordering and returning are very smooth and easy...just the waiting game is quite tedious. I gave the brace a low rating as it did not fit...hopefully the next one will receive a great review! Thanks

Thumbnail of user wilfb1
Wilf B.
1 review
0 helpful votes
September 3rd, 2014
Verified purchase

Shopping was easy. It will only be a real success if the products are good when they arrive. The sizing if off. The site has sizing charts that have a crossover. 34" waist is listed in M and also in L. The products are useless to me but the cost of exchanging makes the option not worth while. Beter to just shop at a store where items can br tried on even when more expensive.

Thumbnail of user roberts768
Robert S.
16 reviews
1 helpful vote
December 26th, 2014
Verified purchase

Quick,convenient found exactly what I was looking for. And at at a very fair price, and even though I didn't take advantage of it, Free Shipping

Thumbnail of user jodif14
Jodi F.
0 reviews
0 helpful votes
June 12th, 2016
Verified purchase

I'm VERY hopeful it gets here before 3 days bc my son needs it really quickly for games he's starting to play! Fingers crossed!

Thumbnail of user jackies115
jackie s.
1 review
0 helpful votes
December 17th, 2014
Verified purchase

shopping with you was easy but thourough enough that I understand what I'm getting. I didn't see any coupons on the site

Thumbnail of user michellev70
Michelle V.
4 reviews
0 helpful votes
November 20th, 2014
Verified purchase

Experience was good. Representative was responsive to my questions. Hopefully the product does what we need it to do since there are no refunds :-(

Thumbnail of user rockyg7
Rocky G.
1 review
0 helpful votes
November 17th, 2014
Verified purchase

It was great and I love how they keep it at a great price and sell stuff in pairs, but free shipping comes for me 5-10 days so I dont just yet if I'm fully certified and they could screw something up but so far I'm liking it

Thumbnail of user maryq12
Mary Q.
12 reviews
1 helpful vote
February 19th, 2018
Verified purchase

Easy to navigate your site and find the product I was looking for. Good price, paypal payment option.

Thumbnail of user anonymoust818
anonymous T.
2 reviews
0 helpful votes
May 12th, 2020
Verified purchase

I have ordered several times over the years. I have never had a problem with the site. Keep up the good work.
Thanks, N Walker

Thumbnail of user edwardp248
Edward P.
1 review
0 helpful votes
February 27th, 2020
Verified purchase

Fairly straightforward website look could improve though. I submitted my order February 13th just got it on the 27th! The product was what I ordered though. Surprised it even came. After a week I called during business hours and got an answering machine. Thought I got scammed.

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About the business

Sports Braces & Athletic Compression Products - CompressionSport.com - McDavid, Zensah, Jobst, Sigvaris, Juzo, Medi, CoreSport

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