• Coco Fashion

Coco Fashion

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Overview

Coco Fashion has a rating of 2.19 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Coco Fashion ranks 1131st among Women's Clothing sites.

  • Service
    6
  • Value
    6
  • Shipping
    6
  • Returns
    6
  • Quality
    6
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
6
See all photos
How would you rate Coco Fashion?
Top Positive Review

“Terrible quality and weeks longer then I was told it would be delivered.”

Jennifer B.
12/22/20

It took weeks longer then I was told and when the items came they were garbage quality. They expect customers to lose original shipping cost even when you paid for express and they were late them they expect you to pay the return cost to a China. By the time you eat all those costs it's not worth doing it. Terrible company, cheap clothes, and you'll not likely receive them on time. Be wary!

Top Critical Review

“Scammers”

Liz S.
5/3/23

Coco US is a scam. Fake tracking. When you tell them tracking says delivered, unfortunately their logistics company can't compensate you unless you send more money? What? We paid for insurance! Avoid them like the plague! I can't give zero stars, but I would give negative 5!

Reviews (26)

Rating

Timeframe

Other

Thumbnail of user lizs600
1 review
0 helpful votes
May 3rd, 2023

Coco US is a scam. Fake tracking. When you tell them tracking says delivered, unfortunately their logistics company can't compensate you unless you send more money? What? We paid for insurance! Avoid them like the plague! I can't give zero stars, but I would give negative 5!

Tip for consumers:
Site is a scam and needs to be shut down

Products used:
I didn't get the order, not will they refund me even though I paid insurance.

Service
Value
Shipping
Returns
Quality
Thumbnail of user anitaw146
1 review
9 helpful votes
August 4th, 2020

Fabrics are cheap and unforgiving prints do not look like photos on site. Very tight in arms and shoulders completely constricts movement. I ordered XL and am 140lbs. Requested a return they asked for pictures and I sent those as well. After 3 more return request emails they responded with we do not accept returns for size and fit. $90 for a complete load of crap. I can't even begin to explain the tight, thin, cheapness of this fabric. Besides the shapes of the blouses. It's all off. This is my daughter in the pics 130lbs in an XL. They are tight across shoulders even on her.

Thumbnail of user jenh213
1 review
4 helpful votes
June 25th, 2021

I ordered months ago, still have not received my product and when you try to call them, the phone number doesn't even work. I am beyond mad.

Thumbnail of user luizaa
1 review
1 helpful vote
October 4th, 2013

I love this online store, their unique styles, quality of clothing much better then other stores. One minus is slow delivery, the cheapest shipping method took 21 days, next time i will choose courier service. I wish they will upload some new bags collections soon :)

Thumbnail of user rhaeleeg
1 review
3 helpful votes
July 17th, 2020

Im beyond upset at this company. I spent 86.97 on three shirts that looked awesome online. When I received the items they had scrunchy sleeves that constricted my arms so tightly that within seconds I could feel the blood circulation cutting of to my lower arms. I had to take it off immediately. Then I noticed little strings hanging around the sleeves on both shirts with that style. The third shirt was a long sleeve with regular cuffs and the image on the long sleeve was distorted and pixelated. I'm currently in the process of starting a legal dispute because after expressing my serious dissatisfaction they said they had a no return policy. What? Nowhere is that stated on their site for consumers to see easily or the ad through which I purchased and I took screenshots of everything for proof. I've forwarded them the Florida guidelines about returns needing to be made when a company doesn't comply with making their return policy's noticeable for consumers. They still haven't responded so my next steps for a refund is getting official papers drawn up. Don't bother with this site please. They are terrible, they lie about the product descriptions and they send you a five dollar worth material item when your paying almost $30 dollars per item. Choose other brands there's tons out there that are more reliable and I should've done more research on them. Please save yourself this horrible experience. I'm about to run there name into the dirt and post more comments all over their platforms because I'm beyond words. During a pandemic the last thing you should be doing is taking advantage of people like this.

- From an extremely sad customer

Thumbnail of user sheb5
1 review
3 helpful votes
July 11th, 2020

This is a fake website. This and fifity.com are exactly the same pictures and so are 3 others. This is literally a scam! They send =you the crappiest thin awful material that could never wear in public and they say no where on their website that they are in china! YOU cant send it back and they play games and offer you $12 instead oof a proper refund! Paypal.com doers not protect you or care about their customers at all! Literally worst company ever!

Thumbnail of user melaniet165
1 review
4 helpful votes
March 2nd, 2021

First of all it took forever for me to receive my purchase and once I finally did it was only half of what I ordered and the clothing looked nothing like what was actually on the website. I never received the summer outfits I purchased but only the winter items. I'm so disappointed and pissed and I will never shop with them again. P. S - they only sent something after my first review I made and if it wasn't for that I don't think I would've ever gotten anything. I lost money. They stole my money you might as well say and that's just sad and bad business Do not shop

Thumbnail of user jugrajkirsten101
1 review
0 helpful votes
May 23rd, 2023
Verified purchase

Waited 32 days says it's delivered but got nothing. Wasted $#*! load of money I'm pissed online says from us but after its come from China wth?

Products used:
Nothing didn't receive it

Service
Value
Shipping
Returns
Quality
Thumbnail of user creationw1
1 review
4 helpful votes
March 26th, 2021

We ordered stuff over a year ago from then and they never sent our product. This place is a fraud and $#*!ing suck! Don't ever order from these $#*!ers! Take your money else where.

Tip for consumers:
Run with your money...

Products used:
Cosmetics

Service
Value
Shipping
Returns
Quality
Thumbnail of user tl217
1 review
5 helpful votes
July 30th, 2020

In a world with so much junk and so much deceptive marketing, there is Taylor Coco at its core. And, dammit, I fell for it. Their marketing is good. Their product is crap, but good for lots of laughs. What you order won't fit because it appears to be made by blind, day-drinking arthritics new to sewing. It will take forever to arrive, and you will wonder what you were drinking when you fell into this trap. Apparently returning it to China is an even bigger joke than the merchandise. So, congrats Taylor Coco, or whatever you're calling yourself on Insta and elsewhere today. You got me good. This polyester mess will be good for someone's crafting practice.

Tip for consumers:
Just don't.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sued322
1 review
3 helpful votes
August 14th, 2020

Worst online company. Took 2 months to get the garbage product. Sizes run very small and description/color is different then how they describe it. One blouse looked like sleeves came to the elbows and it was long sleeve. Material is so thin. I wanted to return 3 items I bought and they said no returns. They did offer to refund me 12.00 of the 97.00 purchase and they would let me keep the 3 pieces. I guess they felt that was all the 3 garments were worth. They are liars and mislead people to buy. I wish I would have read the reviews before purchasing. I don't know how they can stay in business. Took 3 items to Goodwill. Working with my bank on getting a refund.

Thumbnail of user sarahs1734
1 review
3 helpful votes
July 25th, 2020

My story is the same as others. I bought what was advertised as a beautiful and got cheap junk. It took 5 months to receive the items and I threw them away! Do not waste your money!

Thumbnail of user kaitlyng48
1 review
1 helpful vote
June 23rd, 2020

These are cheap clothes all these reviews are fake. Polyester and threads everywhere. And make sure you read the return policy. Because without fail they won't give you your money back. Or be helpful WHATSOEVER!

Tip for consumers:
DONT JUST DONT

Products used:
I won’t use the 4 items I ordered.

Service
Value
Shipping
Returns
Quality
Thumbnail of user osmanh3
1 review
2 helpful votes
June 25th, 2020

These are just scammers, I have an order n paid extra shipping fees, but nothing came
Never respond to their email no phones

I have been scammed

Thumbnail of user sandras1158
1 review
3 helpful votes
June 27th, 2020

Call your credit company they will block these guys and you should get your money back, Note keep all your emails with this company for your credit card company.

Thumbnail of user junea42
1 review
3 helpful votes
September 3rd, 2019

These people are thieves. Don't believe the positive reviews which have to be written by them. You will never get what you paid forever

Thumbnail of user chriss1424
1 review
4 helpful votes
September 17th, 2019

DO NOT BUY FROM THESE PEOPLE. The clothes are made of the poorest quality and cut. Nothing fits properly; a small is large and the large is small. Some items were paid for and never received. Trying to contact customer service is maddening. They talk in circles just so you finally give up. Which I did. Sadly, they won.
They are a company that spends their money on advertising and models. The pictures of the clothes are deceiving. Do not believe ANY of ther positive reviews. They probably wrote them themselves.

Tip for consumers:
Do not spend your money here!

Products used:
NONE. very poor quality and cut. Unwearable clothes. (Some items were never sent)

Service
Value
Shipping
Returns
Quality
Thumbnail of user rebeccat50
2 reviews
5 helpful votes
December 29th, 2016

Awful service no shoes arrived and no refund I urge u don't buy from them

Thumbnail of user klingc
1 review
6 helpful votes
November 23rd, 2015

They will give you a line saying the item "is not available" after almost 3 weeks of waiting for it. Then, will lie about refunding the money back to you by claiming it has already been refunded. In fact, such a thing never happened. They even told me they emailed me about it.

When I think about it now, I suspect the item was never really available in the first place. There was no email to cancel the order, no confirmation of the refund, no updates, no details whatsoever. The dresses, if they even exist, are so well-priced, however they are almost always not available. It is a scam. Save your money and buy from a more reputable seller. You have been warned.

Thumbnail of user jenniferb2068
1 review
5 helpful votes
December 22nd, 2020

It took weeks longer then I was told and when the items came they were garbage quality. They expect customers to lose original shipping cost even when you paid for express and they were late them they expect you to pay the return cost to a China. By the time you eat all those costs it's not worth doing it. Terrible company, cheap clothes, and you'll not likely receive them on time. Be wary!

Thumbnail of user jenc18
1 review
2 helpful votes
March 24th, 2015

I purchased dresses from this website and i was just so happy when i got my packaged. They are so pretty and good quality too. The shipping was fast the fact the it was a free shipping. Price are very reasonable, really nice clothes and styles. The only thing that i was too satisfied was the customer service, but still they answered all my questions. So over all it was a great experience for me and i will definitely buy from them again.

Thumbnail of user amyb35
2 reviews
1 helpful vote
August 5th, 2014

I've ordered a few items from Coco-Fashion. I was very impressed with the coat I bought. Nothing was spared in either fashion, fit, fabric or detailed sewing techniques. It was excellent quality and striking design.

My recent purchase was an embellished tee-shirt top. The fabric is soft, and it's nicely made and fits my U.S. figure (no tightness anywhere despite double-checking sizing.) Free shipping was the deal sealer since the cost of shipping usually forces me to abandon my cart.

Thumbnail of user tiffanyh11
1 review
2 helpful votes
January 1st, 2014

Was worried that it was too good to be true. But ordered 4 dresses the first time and they arrived within 2 weeks. I was so impressed with the quality that I ordered a coat and 3 more dresses. Once again they arrived with amazing speed. I did use DHL both times for delivery. Will continue to order from this site! Love it!

Thumbnail of user martal
3 reviews
3 helpful votes
August 31st, 2013

This is the best online clothing store which sells lovely, girlish dresses i; ve ever shopped. Delivery time could be faster but it's worth to wait :) I need to buy some pumps and can't decide which one i should choose, any help here? :) any other so cute stores like coco fashion?

Thumbnail of user cococ4
1 review
1 helpful vote
September 27th, 2013

This website is trustworthy as it did send the product I ordered and it came pretty fast. The team is nice and they are very helpful if you have any questions or problems with the order. Since I've encountered some problems before it was quickly fixed when the operator was online. Overall I'm happy with my order and it was a great experience.

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About the business

Elegant women's clothing at Coco-fashion.com. Dresses for work, shirts, blouses, office style skirts, jackets - trendy european fashion.

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