• The City Technology Group

Overview

The City Technology Group has a rating of 4.91 stars from 11 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The City Technology Group most frequently mention technology group. The City Technology Group ranks 30th among IT Services sites.

  • Service
    1
  • Value
    1

What reviewers want you to know

Positive highlights

  • You can trust The City Technology Group to "make it happen"!

Critical highlights

No critical highlights yet

How would you rate The City Technology Group?
Top Positive Review

“Top notch tech service that's personable, reliable, and efficient!”

Kelly K.
1/22/16

After spending 40 min. On the phone with Microsoft and getting disconnected once, then spending almost an hour on the phone with Comcast, also getting disconnected once, it occurred to me that maybe I need a better opinion. I called City Technology Group, but was on my way to work on a Friday night, so I couldn't take the time to figure out the problem that moment, and I was definitely more than frustrated. Not only was I able to speak to a real person, I was assured that I would be helped. At 8:00 AM on a Saturday morning, I received a phone call, and within 15 min. My problem was solved. As the owner of a mobile art business where we keep crazy crazy hours, my time is EXTREMELY valuable. Not only did CTG take care of my problem, but they were kind, courteous, efficient, and more than willing to accommodate my insane schedule. I cannot thank you enough for all of your help! Y'all are the BEST!

Reviews (11)

Rating

Timeframe

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Reviews that mention popular keywords

city technology group (8)
Thumbnail of user kellyk60
1 review
0 helpful votes
January 22nd, 2016

After spending 40 min. On the phone with Microsoft and getting disconnected once, then spending almost an hour on the phone with Comcast, also getting disconnected once, it occurred to me that maybe I need a better opinion. I called City Technology Group, but was on my way to work on a Friday night, so I couldn't take the time to figure out the problem that moment, and I was definitely more than frustrated. Not only was I able to speak to a real person, I was assured that I would be helped. At 8:00 AM on a Saturday morning, I received a phone call, and within 15 min. My problem was solved. As the owner of a mobile art business where we keep crazy crazy hours, my time is EXTREMELY valuable. Not only did CTG take care of my problem, but they were kind, courteous, efficient, and more than willing to accommodate my insane schedule. I cannot thank you enough for all of your help! Y'all are the BEST!

Service
Value
Thumbnail of user margaretb58
1 review
1 helpful vote
November 10th, 2015

You can trust The City Technology Group to "make it happen"! They have the knowledge that it takes to get it done from beginning to completion in meeting your computer needs. I will be a repeat customer whether it is for new products, IT needs or training. I have the utmost confidence in the staff of this company.

Thumbnail of user alexj63
1 review
0 helpful votes
December 7th, 2015

The City Technology Group takes care of all of our computer needs. Took care of some outdated servers that needed to be brought up to current spec. They did a great job and got my law firm up and running in no time. Thanks City Technology Group!

Thumbnail of user jeanettet9
1 review
0 helpful votes
November 16th, 2015

Its nice to have someone just a call or email away to help with all of my computer needs. I'm a novice when it comes to computers and City Technology Group takes the time to understand just what my questions are and find solutions for me.

Thumbnail of user roberta208
1 review
0 helpful votes
November 11th, 2015

Was having problems with home computer and they treated me one as they would a large company... And even delivered the computer to my home after the work was completed... I would highly recommend City Technology Group for all your computer solutions...

RA-Pearland, Tx

Thumbnail of user paulj82
1 review
0 helpful votes
November 10th, 2015

Thanks for help guys...

Thumbnail of user joew67
1 review
0 helpful votes
December 1st, 2015

The City Technology Group will solve any PC problem to your complete satisfaction or explain in layman terms, what the problems are and the options that are available. Their staff is courteous, knowledgeable and leave you feeling you are their most valued customer.

Thumbnail of user sama654
1 review
0 helpful votes
November 11th, 2015

Excellent customer service and very affordable services. I will definitely use The City Technology Group for any ongoing technology needs.

Thumbnail of user marcusp14
1 review
0 helpful votes
November 11th, 2015

The staff at The City Technology Group were able to give me a quick solution to the problem that I was having with my computer. I was back to work in no time which means a lot considering my laptop is my world

Thumbnail of user austing17
1 review
0 helpful votes
November 12th, 2015

Anytime we have issues at the office Marcus & Chris are on top of it!

Thumbnail of user chellet
1 review
0 helpful votes
November 12th, 2015

Marcus and Chirs are always available to help when something is going on. They are just a phone call away.

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From the business

Our IT services allow us to monitor your systems from a remote location. In many instances we are notified, locate and fix problems before our clients know they even exist. All of this happens remotely. There is no down time and there are no inconvenient office visits that interrupt the daily flow of your business. Over 90% of all IT problems can be solved remotely, but only if you choose our IT solutions Houston.

Business History

The City Technology Group was started in 2007 after it was recognized that there was a need to provide affordable Information Technology support to small and medium sized businesses that were on a limited budget. The City Technology Group operates a Managed Services Provider module.

A managed services provider (MSP), is typically an Information Technology (IT) services provider, who manages and assumes responsibility for providing a defined set of services to their clients either proactively or as they (not the client) determine that the services are needed. MSPs bill an upfront setup or Transition and an ongoing flat or near-fixed monthly fee, which benefits their clients by providing them with predictable IT support costs.

Company Representative

Thumbnail of user marcusp13
Marcus P.
Operations Manager

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