Cigarette-on-line

I couldn't find their contact details which indicated at the beginning as a fake company. Also their prices are "too good to be true". I've experienced fraud nearly $ 2000 (because of too-good-to-be-true fact).
Since then I prefer buying from the company who offers more expensive but I got what I'm supposed to be. I bought my cigarettes from balicigarettes.com for 3 years now…I recommend you guys doing business with this company…very professional!

This is a total scam. Do not send money to this company. You will never
Get your order.

I noted the company's lame response that they dont know if shipments have been diverted. THIS IS BULL CR#P!
EVERY REPUTABLE OVERSEAS COMPANY RESHIPS AND ASKS ONLY IF YOU SHOULD EVENTUALLY RECEIVE A SEIZED OR DIVERTED SHIPMENT, PLEASE FOWARD PAYMENT FOR THE EXTRA SHIPMENT.

This company is OBVIOSLY a scam... so many non-shipments without regard for customer satisfaction.

Avoid! Find a slower more reputable online cigarette outlet...
P.s. Western Union or asking for bank account and routing info or social security,
These are ALL SIGNS OF A SCAMMER. I

You have other businesses online
This site is one of them. You are a scam Mr.
Dave from *******@hotmail.fr
You are robbing people.

I receive my marlboro everytimes around 12 days from sint maarten (dutch caribbean). Cigarettes from USA.
The staff reply very quickly
I order at that website since 2 years

They are thieves nothing else to describe them

Cigarette-on-line.com is a scam... They cheated us too. I got nothing for my $118 and they won't answer my emails now. Do Not Buy From Them as they are a scam... We should have known when they said we should say at Western Union we are paying back a friend we owed.
Updated: After numerous emails they answered us back. They actually told us they were going to turn us into the Feds for buying cigarettes illegally overseas. Very crooked people.
TRUST US... YOU WILL NOT GET YOUR ORDER FROM THESE CROOKS.

Damb! I wish I thought of reading the reviews before getting had! I got the same generic message. They do need to be shut down. Now I know they are not even a real company. The next step we should all take is turning them in, and getting it removed so they don't take another penny.

Yes, my order didn't arrive, either. SCAM SCAM SCAM. The person picking up the money at Western Union in the Phillipines was Clarissa Kayat of Manila.
Today payment is supposed to go to MANYMPHA DELEON, 126 charoennakorn road, Bangkok *******, THAILAND. But their bosses are the ones who will suffer: they are now hexed, and will know it by the end of this month.

Wow! I was about to place my order and saw that the address was in BALI, Indonesia. RED Flags went up so I searched for any reviews. Found this site and saved myself $270 dollars plus what ever Western Union charges. I they won't take a CC direct then I get suspicious.
Thank all of you for your reviews.

They are real thieves and this is a scam, I think they will be punihsed soon or late

I have also been scammed bu this company. They took my money through Western Union and never heard from them again.
I filed a complaint with the Tobacco Directory because they advertise through them
http://www.atobaccodirectory.com/info/aboutus.html

I have been ordering cigarettes on line for a long time and never had a problem. Most of the companies shipped slow but they always got here.
So I decided to order from this company, it states (delivered in 10 days max). They have you send money Western Union(DO-NOT, I REPEAT, DO-NOT DO IT).
The prices are cheap to lure you in and it says 10 carton minimum order, all this sounds so GOOD, but what good is that if you do not have anything to show for it.
And the old saying is still true,'IF IT SOUNDS TOO GOOD TO BE TRUE, IT GENERALLY IS',
There are alot more companies on the net that are for real, and I am not going to plug them, I am writing this to inform you. They took $120.00 from me plus the Western Union fees, if I had plenty of money, I would not care and probably would not be writing this, but I am on a fixed income and this amount was 1/3 of my monthly income. This scam site needs to be shut down.
Please, don't send that money! You have been warned! Below is the email sent to me today, same as the one sent to the other person nearly 2-3 years apart (SAME EMAIL).
=============================================
DEAR CUSTOMER,
SEVERAL PEOPLE HAVE INFORMED US THAT THEIR PARCEL HAS NOT YET ARRIVED.AS YOU
KNOW, FOR REASONS OF DISCRETION WE MAIL WITHOUT TRACKING.WE HOPE THAT YOU
WILL SOON RECEIVE YOUR ORDER WHICH HAS BEEN SENT.IF IT DOES NOT ARRIVE, WE
CANNOT BE HELD RESPONSIBLE, THIS TYPE OF MERCHANDISE IS SOMETIMES DIVERTED
WITHOUT US BEING ABLE TO HAVE ANY PROOF.AS MENTIONNED IN OUR CONDITIONS OF
SALE(THAT YOU MAY WANT TO READ). As much as you do not have a proof that we sent, we do not have the proof that you did not reveive!, such a purchase is based on reciprocal confidence.WE ARE VERRY SORRY AND REGRET SOMETIMES
HAVING TO LOSE A CUSTOMER UNDER THESE CONDITIONS. SORRY BUT THAT MAIL WILL BE THE LAST FOR THAT PROBLEM.
YOUR SINCERELY.

I ordered products and never received and they say oh well

They are thieves. They took my money and I never received my order

Paid for cigarettes twwo months ago and never received it. When I email them they were so vulgar. Do not buy from these people.

Wish I'd found these reviews before I ordered... other so called review sites had positive reviews but I can now confirm that after losing $200 it is an outright blatant scam. I realized something was wrong when I got notification from Western Union that my payment had been collected - 1 hour after I made it on a Sunday. Waited the 10 days for delivery and it never showed up. Upon inquiry about some sort of proof the parcel was even posted I received a "this will be our last response - your item is probably lost in the post" email (from an unrelated to the site email address <*******@hotmail.fr>)

Do NOT be fooled by this guy calling himself Paul <*******@cigarette-on-line.com>... all communication will cease the minute you transfer the money and you will never receive your package.

---------------------------------------
Seems he didn't like my putting this review up and has threatened to release my confidential details used to make the order online if I don't remove it. Below is complete email history so far.

Le 31 mars 2015 à 08:57, "David XXXXXX" <*******@xxxxxxxxx.com.au> a écrit:
What exactly don't I understand Paul? Your threats of intimidation to try and get a perfectly honest and uncontested "review" of your scam removed so you can rip off more people? Are you going to make any attempt to prove your business is legitimate and you posted the products in good faith?

Our entire email exchange will be added to the SiteJabber and ScamAdvisor reviews including any malicious attempts to tarnish my name online. I am an honest person not a fraudster hiding behind anonymous email accounts no one will believe a word you write and your whole approach to resolving this issue only confirms my accusations are 100% correct.
------------------------------------------
From: paul [mailto:*******@cigarette-on-line.com]
Sent: Tuesday, 31 March 2015 12:05 PM
To: David XXXXXX
Subject: [SPAM] Re: Re: Contact from www.cigarette-on-line.com

Ok as you don't understand wait our review on google
------------------------------------------
Le 31 mars 2015 à 08:43, "David XXXXXX" <*******@xxxxxxxxx.com.au> a écrit:
Provide proof you sent them and I will gladly change it to a positive review. You response to my enquiry about the whereabouts of my parcel is proof of this. A proper business would at least make an effort to prove it had been posted. You are running an outright scam and stole my money. It is my duty as a decent person to warn others.

You think I care about a petty criminal accusing me of trying to avoid cigarette taxes? Where is the proof? You only risk exposing yourself so I and all the others you have scammed can find you.

Refund my money and I will retract the site review at Jabber and all the other places I intend to write them. Provide evidence that you actually sent them or send another lot and take pictures before you mail it and I will write positive reviews.
------------------------------------------
From: paul [mailto:*******@cigarette-on-line.com]
Sent: Tuesday, 31 March 2015 10:58 AM
To: David XXXXXX
Subject: [SPAM] Re: Re: Contact from www.cigarette-on-line.com

Dear sir
If in one day you don't cancel that you have writen about us on Jabber and don't respect the sale conditions you have accepted before ordering look that you will see on your name on google about you ( name adress phone and order to import cigarette in your country to don't pay taxes!
Good luck
------------------------------------------! This is the point where I wrote my reviews on Site Jabber!
------------------------------------------
From: D Dave <*******@hotmail.fr>
Sent: Tuesday, 17 March 2015 8:48 PM
To: David XXXXXX
Subject: D Dave

DEAR CUSTOMER,
SEVERAL PEOPLE HAVE INFORMED US THAT THEIR PARCEL HAS NOT YET ARRIVED.AS YOU
KNOW, FOR REASONS OF DISCRETION WE MAIL WITHOUT TRACKING.WE HOPE THAT YOU
WILL SOON RECEIVE YOUR ORDER WHICH HAS BEEN SENT.IF IT DOES NOT ARRIVE, WE
CANNOT BE HELD RESPONSIBLE, THIS TYPE OF MERCHANDISE IS SOMETIMES DIVERTED
WITHOUT US BEING ABLE TO HAVE ANY PROOF.AS MENTIONNED IN OUR CONDITIONS OF
SALE(THAT YOU MAY WANT TO READ). As much as you do not have a proof that we sent, we do not have the proof that you did not reveive!, such a purchase is based on reciprocal confidence.WE ARE VERRY SORRY AND REGRET SOMETIMES
HAVING TO LOSE A CUSTOMER UNDER THESE CONDITIONS. SORRY BUT THAT MAIL WILL BE THE LAST FOR THAT PROBLEM.
YOUR SINCERELY.
------------------------------------------
Le 27 mars 2015 à 08:06, "David XXXXXX" <*******@xxxxxxxxx.com.au> a écrit:
Hi Paul, it has been 10 working days and I have not received my parcel nor have I received any notification it has been stopped by customs etc? Do you have any proof that the parcel was sent?

Thanks, David
------------------------------------------
From: paul [mailto:*******@cigarette-on-line.com]
Sent: Tuesday, 17 March 2015 4:03 PM
To: David XXXXXX
Subject: [SPAM] Re: Contact from www.cigarette-on-line.com

Dear sir
We have shipped your order march 15th
Regards
------------------------------------------
Le 17 mars 2015 à 12:22, "David XXXXXX" <*******@xxxxxxxxx.com.au> a écrit:
Paul where are we at with this order I placed for 10 ctns Lucky Strike on the weekend? I have received no confirmation from you at all you collected the money from Western Union within hours of me making the payment.

Regards, David
------------------------------------------
From: David XXXXXX [mailto:*******@xxxxxxxxx.com.au]
Sent: Saturday, 14 March 2015 11:44 AM
To: 'paul'
Subject: RE: Contact from www.cigarette-on-line.com

OK I've placed my order and made payment via Western Union.

The process is to select ONLINE MONEYCASH from the payment options but then use Western Union to make the online payment. Moneygram only allow bank -> bank OR cash -> cash which means we would have to actually go to a moneygram agency.

You should update your website so the payment options are ONLINE WESTERN UNION and CASH WESTERN UNION and also CASH MONEYGRAM

Online payments could be made using Moneygram if you listed your Phillipines bank account details so money could be transferred straight in?

Anyway my order is placed and payment made just waiting on confirmation and looking forward to receiving my delivery

Thanks, David
------------------------------------------
From: paul [mailto:*******@cigarette-on-line.com]
Sent: Saturday, 14 March 2015 9:59 AM
To: David XXXXXX
Subject: Re: Contact from www.cigarette-on-line.com

Western union adress
www.westernunion.com

Le Mar 14,2015 à 6:25 AM, "David XXXXXX" <*******@xxxxxxxxx.com.au> a écrit:
See the screenshot attached which shows the information needed to pay online using moneygram from Australia

<image001. Png>
------------------------------------------
From: paul [mailto:*******@cigarette-on-line.com]
Sent: Friday, 13 March 2015 9:40 PM
To: David XXXXXX
Subject: Re: Contact from www.cigarette-on-line.com

When you do your order at our website you will find all the necessary informations for payment (cash at a western union office or online with moneygram)

Le 13 mars 2015 à 18:17, "David XXXXXX" <*******@xxxxxxxxx.com.au> a écrit:

I can't find any information about the Cashmoney option for online payment? What is the best way to pay? Can I use Western Union to send online payment? What is the usual way people in Australia make payment?

Thanks, David
------------------------------------------
From: paul [mailto:*******@cigarette-on-line.com]
Sent: Friday, 13 March 2015 6:12 PM
To: *******@xxxxxxxxx.com.au
Subject: Re: Contact from www.cigarette-on-line.com

We deliver Australia since 7 years without problems Our customers never pay taxes and reorder very often Regards
------------------------------------------
Name: David XXXXXX
Email: *******@xxxxxxxxx.com.au

Do you regularly ship to Australia without any issues?

Thanks, David

They will Cheat you and take your money below is there respond.( DO NOT GIVE YOUR MONEY AWAY)

DEAR CUSTOMER,
SEVERAL PEOPLE HAVE INFORMED US THAT THEIR PARCEL HAS NOT YET ARRIVED.AS YOU
KNOW, FOR REASONS OF DISCRETION WE MAIL WITHOUT TRACKING.WE HOPE THAT YOU
WILL SOON RECEIVE YOUR ORDER WHICH HAS BEEN SENT.IF IT DOES NOT ARRIVE, WE
CANNOT BE HELD RESPONSIBLE, THIS TYPE OF MERCHANDISE IS SOMETIMES DIVERTED
WITHOUT US BEING ABLE TO HAVE ANY PROOF.AS MENTIONNED IN OUR CONDITIONS OF
SALE(THAT YOU MAY WANT TO READ). As much as you do not have a proof that we sent, we do not have the proof that you did not reveive!, such a purchase is based on reciprocal confidence.WE ARE VERRY SORRY AND REGRET SOMETIMES
HAVING TO LOSE A CUSTOMER UNDER THESE CONDITIONS. SORRY BUT THAT MAIL WILL BE THE LAST FOR THAT PROBLEM.
YOUR SINCERELY.