• CellPhoneUnlocker

CellPhoneUnlocker

Overview

CellPhoneUnlocker has a rating of 2.76 stars from 128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CellPhoneUnlocker most frequently mention customer service, credit card, and dont use problems. CellPhoneUnlocker ranks 64th among Unlocked Phones sites.

  • Service
    33
  • Value
    34
  • Shipping
    22
  • Returns
    21
  • Quality
    33
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
14
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What reviewers want you to know

Positive highlights

  • If I do use the original SIM card because it's still coming up as my carrier

Critical highlights

No critical highlights yet

How would you rate CellPhoneUnlocker?
Top Positive Review

“S22 ultra Unlocked, When other company said they couldn't do it!”

Apathy M.
1/22/23

Took about 2 weeks, but got the code(s) and the 1st one worked and unlocked my phone. I tried a different unlocking site b4 cellphoneunlocker.com, and had to get a refund after a month. They told me no code was available for my phone?!? So either a code became available after they gave me a refund, or they just don't have the same access that cellphoneunlocker.com has. Thank you cellphoneunlocker.com

Top Critical Review

“Total waste of time and money. Its been 96 jours and I have yet to receive an acrual reponce all qu”

John M.
9/20/22

Total waste of time and money. It's purchased the code to unlock my Samsung S10 on Friday September 10,2022 and as f now it is September 20th, Tuesday at 1:30 p.m. in 2.5 hours it will be 4 days or 96 hours. After countless requests for status update I have failed to reach an actual human. Each request hoping for a Human intervention is just AutoBot a regurgitation of the FAQ. No assistance whats so ever. I attempted at add my proof of purchase however the software did not accept it.

Reviews (128)

Rating

Timeframe

Other

Reviews that mention popular keywords

sim card (10)
Thumbnail of user gregv169
1 review
0 helpful votes
December 7th, 2022
Verified purchase

Rogers told me that because it's been more than two years, I had to find some one else to do it. Found CellPhoneUnlocker and they unlocked it within 48 hours! Thank you!

Products used:
Unlock cell phone

Service
Value
Quality
Thumbnail of user erikar250
1 review
0 helpful votes
December 25th, 2022

It is super easy! With step by step instruction, CellPhoneUnlocker commits to their service and the satisfaction of your experience.

Products used:
CellPhoneUnlocker

Value
Quality
Thumbnail of user thomasl1979
1 review
0 helpful votes
January 13th, 2023

I didn't realize that AT&T had locked the phone I purchased from my local cellular company until I tried to open an account with another cellular provider and was told it was locked. I called AT&T and they said I would have to send in an unlock request but after I did, it was not unlocked so thankfully I found your site. On line and you had it unlocked in a day. Not quite sure why these companies can get away with locking a phone that is a customers property. Thank you for your help, I'll let others know.

Service
Value
Quality
Thumbnail of user tabathas45
1 review
2 helpful votes
December 2nd, 2022
Verified purchase

After searching many days on the subject of unlocking my device. I came across CellPhoneUnlocker and although I was hesitant, I filled out the info and submitted my payment! I was so excited to get the email with the code and it absolutely unlocked my device! I'm so grateful. Thank You for being a reputable company and delivering on your word.

Tip for consumers:
This is the best $35 I've spent!

Products used:
Phone unlock code

Thumbnail of user jenniferm4970
1 review
0 helpful votes
December 29th, 2022
Verified purchase

I was very happy with my experience with this company! It was my first time using them. I was told it would take one hour to forty eight hours and it was done in ten. After I received the email confirmation that the job was complete I put my SIM card into the phone and it worked. Easy, fast, reasonably priced. I would definitely recommend cellphoneunlocker.com.

Service
Value
Quality
Thumbnail of user michaelr4485
1 review
0 helpful votes
March 26th, 2022
Verified purchase

They unlocked both of my devices and the price was affordable for the two combined. I am definitely recommending them to anyone that I know who needs their phones unlocked. Thank you CellPhoneUnlocker

Products used:
Device unlock

Service
Value
Shipping
Returns
Quality
Thumbnail of user josephm3564
1 review
0 helpful votes
December 10th, 2022
Verified purchase

Because of the high demand for this type of service, there was an extra 1 to 2 day delay, but their communication was excellent and I recommend their service to anybody! They unlocked my iPhone so I could use on any network. It was AT&T Sim lock.

Tip for consumers:
These guys know what they’re doing and their turnaround time is decent. Excellent communication.

Products used:
Sim unlock service.

Service
Value
Quality
Thumbnail of user malcolmr91
1 review
0 helpful votes
October 3rd, 2022

Absolutely amazing. Thank you ever so much. Everything worked like a well-oiled machine. Gold Standard service is fast, efficient, and step by step, clear as crystal.

Tip for consumers:
Amazing.

Products used:
Unlocking services.

Service
Value
Quality
Thumbnail of user johnm10620
1 review
0 helpful votes
September 20th, 2022

Total waste of time and money. It's purchased the code to unlock my Samsung S10 on Friday September 10,2022 and as f now it is September 20th, Tuesday at 1:30 p.m. in 2.5 hours it will be 4 days or 96 hours. After countless requests for status update I have failed to reach an actual human. Each request hoping for a Human intervention is just AutoBot a regurgitation of the FAQ. No assistance whats so ever. I attempted at add my proof of purchase however the software did not accept it.

Tip for consumers:
rUN DON'T WALK AWAT. THERE IS BETTER USE FOR YOUR MONEY RATHER THAN USING IT HERE. kEEP IT FOR THE WINTER AND IGHT THE MONETIARY BILLS AND USE IT TO START A FIRE IN YOU IN YOUR FIRE PLACE.

Products used:
NONE, NEVER RECEIVED A PRODUCT AFTER PREPAYING FOR MY CODE.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mattu54
1 review
0 helpful votes
March 2nd, 2023
Verified purchase

This is the only way! CellphoneUnlocker is leaps and bounds ahead of the competition!
I can't reiterate this enough!

Thumbnail of user shawnr348
1 review
0 helpful votes
April 17th, 2022

Placed an order on April 9,2022. Today is April 17,2022. Still have no unlock code. Have emailed "support" several times and they do not reply after repeated demands for a refund. Monday I'm going to my bank with the screenshots from this website showing all the people who were scammed. I will be filing a dispute to get my money back. I've also sent everything over to my attorney who stated he is going to look into their business license and try to get it pulled, as they are scamming people. Pics attached!

Service
Value
Shipping
Returns
Quality
Thumbnail of user baileynicolel
1 review
1 helpful vote
December 10th, 2022
Verified purchase

I will admit that I was just a little hesitant and didn't have the highest expectations when I stumbled upon CellPhoneUnlocker.com but a friend had used their services before and had nothing but great things to say about the highly skilled team. Their website and process for submitting unlock requests has been well thought out and is easy to use even for the most novice user. They unlocked my phone in well under half of the originally quoted time and followed up with great communications including an email and even a job tracker to watch your unlock request as it is processed through their system and the best part is that this is all done without having to ship your phone anywhere. And if that isn't enough to convince you to go to CellPhoneUnlocker.com for all your mobile device unlocking needs then how about their great service is risk free, if they can not unlock your phone then you pay nothing …!

Tip for consumers:
No need to look anywhere else, these guys are the pros that wrote the book…!

Products used:
Unlock Apple iPhone 12 with iOS 16.1.2

Service
Value
Quality
Thumbnail of user manuelm539
2 reviews
0 helpful votes
December 28th, 2022
Verified purchase

Everything they claimed is true I had no problems unlocking my Samsung Galaxy S20 they are the best so once again Thank you

Thumbnail of user fredrickab3
1 review
0 helpful votes
December 15th, 2022

It Took Exactly 2 Days but I woke up in the morning to an email saying everything successfully. I Went from seeing sim Locked to no sim restriction

Products used:
Cell phone service

Service
Value
Quality
Thumbnail of user gregl793
1 review
0 helpful votes
April 21st, 2022

I gotta say, I'm blown away by the results. How fast the order went through, how easy it was to set up, the whole experience has been a blessing to me. Placed my order on the 18th and received my unlock on the 20th, that's not bad at ALL. I had a good feeling about this company and I'm glad I went with my gut on this one. I leave reviews to let people know, people who are like me and find it hard putting this kind of trust out there, if you had any doubts about wanting to go through this company for a phone unlocking, I'm here to tell you, don't even stress it. Granted they said themselves sometimes it could take a little longer depending on situation And whatever else it may be but I think for the most part even if it took 5 days it would be well worth it. They saved my phone man and I'm incredibly grateful to this company. If I had to use them again I would in a heartbeat. And I would highly recommend them without a doubt about it. The price is very well worth the service. I couldn't believe how fast and easy this was, I'm still amazed by it. Anyway I hope this helps ease your mind I know what it's like to have people trying to scam you and take you for your money and those type of people make me sick, so believe when I say I wouldn't waste my time writing this review if I felt any type of wronged. There are multiple sites and companies who say they can unlock your phone, but i would have to say you'd be hard pressed to find a better spot then this one. That speaks to price, fast delivery and easy set up.

Tip for consumers:
It’s the way to go, hands down I highly recommend

Products used:
Phone help

Service
Value
Shipping
Returns
Quality
Thumbnail of user scotth2234
1 review
1 helpful vote
January 1st, 2023
Verified purchase

Was a little leary at first. I kept checking my email and after 48 hours my phone was unlocked completely!

Thumbnail of user prusmas
1 review
0 helpful votes
January 19th, 2023

Do not delay unlocking your phone if you need to use your phone around the world in any country. Let's unlock your phone and enjoy yourself.

Thumbnail of user leandrov11
1 review
1 helpful vote
May 16th, 2021

I bought a code but it has been two days that I've been sending email with no answers. Yesterday I waited more than 30 minutes on the chat but no answers.

Service
Value
Shipping
Returns
Quality
Thumbnail of user seanw298
1 review
4 helpful votes
June 2nd, 2020

I wanted to unlock my Samsung Galaxy S8, coming over from AT&T to T-Mobile. I did not want to purchase a new phone. I was very skeptical about this service. After searching on the web i decided to go with CellphoneUnlocker. I didn't know if it would work. Not only did I get the service at half the price of other companies, I got my code in about 12 hours and it was super easy to get it done. CellphoneUnlocker is the truth. If you are on the fence trust me and try them.

Thumbnail of user karthikm5
1 review
0 helpful votes
September 26th, 2017

It has been almost 2 days and I have not received an unlock code or a reply to my tickets. I really needed the unlock code fast and it is disappointing that I have no idea what stage their "processing" is at.

I'm just looking for a response... it makes a huge difference for service experience.

Thumbnail of user cellphoneu
CellPhone U. – CellPhoneUnlocker Rep

Hi Karthik, we have looked into this and it appears that your unlock code has been sent to you earlier today. Please note the unlock code which you order has a current turn around time of 1 to 2 days. Please let us know if you have any trouble accessing your email or account.

Thumbnail of user nikosk22
1 review
1 helpful vote
August 1st, 2022

Unlock within less than 24hrs.
No problems. Excellent customer service (reached out because of no confirmation email)

Products used:
iPhone unlock

Service
Value
Quality
Thumbnail of user ashleym1207
1 review
0 helpful votes
October 20th, 2021

I had my iPhone 12 Pro unlocked in 3 days!
This company is more cost effective than local mobile shops. Thank you!

Thumbnail of user traviss502
1 review
0 helpful votes
February 3rd, 2023

After over a week I started inquiring why I had not received a code or follow up and realized the bogus site just loops you back to the beginning and once they did respond to my trouble ticket and emails they were answered with dead end results.No customer service only a loop of questions that start you back at the beginning without resolution.online chat is a loop as well...Garbage and I hope their children choke on junkie semen.with that I pass

Thumbnail of user apathym
1 review
0 helpful votes
January 22nd, 2023
Verified purchase

Took about 2 weeks, but got the code(s) and the 1st one worked and unlocked my phone. I tried a different unlocking site b4 cellphoneunlocker.com, and had to get a refund after a month. They told me no code was available for my phone?!? So either a code became available after they gave me a refund, or they just don't have the same access that cellphoneunlocker.com has. Thank you cellphoneunlocker.com

Tip for consumers:
Takes a while, 2 weeks for me, but they got it done when another company was not able to.

Products used:
Cellphone unlocking service

Service
Value
Shipping
Quality
Thumbnail of user saraht258
1 review
1 helpful vote
March 2nd, 2019

Don't get me wrong, I love the idea of having automated services! But when your site sports customer support Mon - Fri 10am to 6pm PST and after a week of trying to contact you with no response, I'm a bit pissed, especially since their price has gone up by another 5 dollars since the last time I used this site, plus Canadian to US exchange rate.

It all started on February 22nd, when I got the IMIE wrong by one number, (yes NEWB move) but I IMMEDIATELY sent in a message correcting my error. If there were real people behind this service, it would have been dealt with latest Tuesday morning, yet it's now Mar 2nd, and I've yet to hear anything besides an automated message that shot out stating I had the wrong IMIE, of which I've also responded to. This didn't help either, as the ticket was closed at the same time.

I tried all five methods of contact, 3 email addresses, 1 phone number, (listed below) and sent two help tickets within the account I opened to use this service. (The account option is also a new feature, allowing you to track phones you've previously unlocked.)

General: *******@cellphoneunlocker.com

Sales: *******@cellphoneunlocker.com

Support: *******@cellphoneunlocker.com

Phone Number: *******782

I have been super happy with their services in the past, I've actually unlocked my last 3 phones through them, so I gave them almost a full work week (leaving me without a phone for that time period) before using another service and deciding to write this article, and all I have to say is they not only failed me, they disappointed myself and every person I got excited about their service.

I left 4 messages stating that they had 24 hours before this would be reported to the better business bureau, but to no avail. I now realize that this is an empty threat, as I went to go put in a complaint, but since they have no address, and aren't registered with the bureau, I can't.

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From the business

Unlock your cell phone for any GSM carrier. Cell phone unlock codes for Samsung, Apple, HTC, LG, and more. Unlock your cell phone today!

Company Representative

Thumbnail of user cellphoneu
CellPhone U.

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