This website seems to be closed. Find similar businesses
  • CellPhoneShop.net

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

CellPhoneShop.net has a rating of 2.5 stars from 206 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CellPhoneShop.net most frequently mention customer service, tracking number, and car charger problems. CellPhoneShop.net ranks 195th among Mobile Phones sites.

  • Service
    32
  • Value
    34
  • Shipping
    33
  • Quality
    32
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Called customer service and they hid behind "company policy".
How would you rate CellPhoneShop.net?
Top Positive Review

“What happened to these folks”

Dee R.
7/17/17

This has for the last fifteen years the best cell phone add-ons place there is. They were in Shanghai China, the had the best shipping of anyone on the internet, it was overnite for 11.95$ and it always got here. I did thousands of dollars with them and NEVER once had a issue. Did Amazon buy them out? Wow this blows, they had great deals on off Chinese manufactured stuff, but also had OEM and Manufacturer Genuine Parts for great prices, If they are out there, COME BACK, amazons ok, but I like the little guys better, and faster too. Maybe they reopened under new address, if anyone knows post it Thanks,

Top Critical Review

“Ordered i5 phone pouch”

thomas m.
1/8/14

Ordered i5 phone pouch. Took 17 days to arrive. Iphone did not fit into the pouch. Had to send them a photo of the phone not fitting After numerous e-mails back and forth. They will refund me 3.39. However, I need to first send back the pouch by usps. So I would need to spend 2.00 to get 3.39. Worst company I've ever dealt with. Since this ordeal began, I have expended at least 2 hours of my time. I will not put any more good money into a junk site.

Reviews (206)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (25)
Thumbnail of user stefyn
2 reviews
1 helpful vote
January 17th, 2019

Do You Seek Funds To Pay Off Credits and Debts? { *******@gmail.com} Is Here To Put A Stop,

Thumbnail of user debb472
1 review
4 helpful votes
December 3rd, 2014

Nearly everything I ordered from them was amazing and at the most reasonable prices I could imagine. Fun gadgets to try out for very little! My only complaint was with charging cords - they never lasted too long, because the casings were thin and wore out quickly. And they were only a dollar or two anyway! Everything else was always as promised. Thanks!

Service
Value
Shipping
Returns
Quality
Thumbnail of user deer51
1 review
4 helpful votes
July 17th, 2017

This has for the last fifteen years the best cell phone add-ons place there is. They were in Shanghai China, the had the best shipping of anyone on the internet, it was overnite for 11.95$ and it always got here. I did thousands of dollars with them and NEVER once had a issue. Did Amazon buy them out? Wow this blows, they had great deals on off Chinese manufactured stuff, but also had OEM and Manufacturer Genuine Parts for great prices, If they are out there, COME BACK, amazons ok, but I like the little guys better, and faster too. Maybe they reopened under new address, if anyone knows post it Thanks,

Thumbnail of user confid6
1 review
7 helpful votes
December 21st, 2017

I was a HUGE fan AND customer of cellphoneshop.net. I got ALL of my cell phone accessories from them. Cases, car chargers, extra home charging cables, audio cables, screen protectors, bluetooth headphones, etc., etc., etc. The same cases I bought on cellphoneshop.net for $4.99 + FREE shipping were listed at $19.99 - $39.99 at my service providers store. What a joke. I bet AT & T, Sprint, Verizon, & T-Mobile bought their accessories from cellphoneshop.net, repackaged it, & sold it at a 500% profit. I wished cellphoneshop.net would come back. I NEVER had a problem with them. Shipping was free. Orders arrived by estimated date, or before. Sometimes, if I ordered 2 or 3 items that were $1.99, they would send me an extra one. Sometimes 2! I dont know why I see so many negative reviews about this organization. Maybe the Big Boys (AT & T, Sprint, Verizon, & T-Mobile) put em outta business?

Thumbnail of user thomasm66
1 review
0 helpful votes
January 8th, 2014

Ordered i5 phone pouch. Took 17 days to arrive. Iphone did not fit into the pouch.
Had to send them a photo of the phone not fitting After numerous e-mails back and forth. They will refund me 3.39. However, I need to first send back the pouch by usps.
So I would need to spend 2.00 to get 3.39.
Worst company I've ever dealt with. Since this ordeal began, I have expended at least 2 hours of my time. I will not put any more good money into a junk site.

Thumbnail of user cynthiav3
1 review
11 helpful votes
January 9th, 2015

This was my go to for everything mobile. Now, I need some things only to find they're closed. Great products and service. I was able to stay up on new gadgets because of them. I agree with all the great comments here. It's been awhile since I bought something but as Player sang, "Baby come back!"

Service
Value
Shipping
Returns
Quality
Thumbnail of user arulk
1 review
0 helpful votes
May 29th, 2017

A mobile phone is a portable telephone that can make and receive calls over a radio frequency link while the user is moving within a telephone service area. The radio frequency link establishes a connection to the switching systems of a mobile phone operator, which provides access to the public switched telephone network (PSTN). Most modern mobile telephone services use a cellular network architecture, and, therefore, mobile telephones are often also called cellular telephones or cell phones.

Thumbnail of user jayd139
1 review
0 helpful votes
January 30th, 2014

I have ordered in the past and most of the things worked. Some did not but since it was so cheap I did not bother to spend the return costs for another that might also be defective. Recently I ordered a custom case for my phone, but they sent the wrong one, now I have invested quite a lot for something I can't use and they did not respond to my email. I will not take the chance again. There are other places to buy inexpensively.

Thumbnail of user maryv71
5 reviews
0 helpful votes
April 25th, 2017

Very satisfied and dided stop passing the word around to let friends and family know that if i am happy with the service i know they will to.
Thank you

Thumbnail of user dianeu3
1 review
5 helpful votes
December 16th, 2015

I loved this store. I could actually buy leather type cellphone cases in other colors besides black. I usually bought pink or blue cases for my slider phone. Really sad about them closing up. I never bought an electronics item from them although I thought about it. I was hoping they'd have a case for my Samsung Player... I'm just SOL. I never had any problem with delivery time with them. A couple weeks at the most I waited.

Thumbnail of user jamiea14
1 review
18 helpful votes
February 27th, 2015

For those of you who were looking for a replacement, it appears that Cellphoneshop.net moved to Amazon. At least, the inventory and prices seem very close to those of the original store. The new address is www.cell-phone-shop.net

Thumbnail of user matthewk25
1 review
6 helpful votes
February 11th, 2015

I have been, well, was now, shopping at cellphoneshop.net for years. Always ordered my accessories from there and NEVER had a problem. Yea it may have taken more than a few days to get here, but that's customs for you. It's not CPS.net's fault. Everything i ordered worked as it was supposed to. Never had a problem with anything i ordered. Hope they come back soon!

Service
Value
Shipping
Thumbnail of user juliap19
6 reviews
7 helpful votes
April 5th, 2015

I used them for years and was always happy. Now they joint amazon, but I don't see Android stuff...;( I so liked the prices, variety of items, pretty fast delivery... I'm sure they had many orders - why did they close? That's disappointing... I hope they will work a bit more and we'll see them again... as before

Thumbnail of user billd48
1 review
5 helpful votes
April 18th, 2015

Thry had great product selection very good prices would promptly respond to any problem, they even sent me a cable free when I lost it to my wireless Bluetooth keyboard I bought from them 4
Months before! Not sure what happened to them. But it was a loss. I can't find anyone like it on the internet anymore. You have to go to many different sources to get items they carried under one roof.

Thumbnail of user denises106
1 review
3 helpful votes
March 1st, 2017

It was the best site to go to for cell phone. Stuff and the cheapest. Why did they leave. Boy i hate that they aren't around anymore..

Thumbnail of user jennyj12
1 review
0 helpful votes
January 27th, 2014

Do not be fooled by the incredible prices. You get what you pay for. Cheap prices = cheap products. Unless you are buying a known brand name product and the price is a little better than what you might pay elsewhere, DO NOT buy the product. If you find what you are looking for at less than half the MSRP it is likely cheap junk. You will have to buy it again somewhere else because it will not work at all, as described, or reliably.

Thumbnail of user lisab285
1 review
2 helpful votes
November 5th, 2016

They were my go to place for electronic cables and gadgets. Always quick deliveries and awesome customer service.

Thumbnail of user asdfasdfas
5 reviews
8 helpful votes
August 13th, 2015

Bought many apple lightning cables for a couple dollars each, they never lasted more than a month or two (a couple burned out, caught fire, the rest came apart - very cheap assembly) but they were cheap. I give it 5 stars because every other lightning cable I've gotten from other reputable retailers eventually break too.
They had other items that were of fantastic quality, like a very compact case containing a screwdriver and a massive set of obscure bits, for very cheap. Best store ever, too bad they've closed. I imagine it was a lawsuit that took them out :(

Thumbnail of user ambera48
1 review
5 helpful votes
August 18th, 2017

Ive been using this site for YEARS and have always recommended them to everyone, when did they go out of business?! How upsetting!

Thumbnail of user lindal92
1 review
6 helpful votes
January 7th, 2015

Oh, No! I just went to refer my sister to their website and found out it was closed. Best place to get phone. IPad, computer accessories CHEAP! I just got a custom iPhone case with a picture of my grandson on it... 10.00 great case. Please reopen! Great prices. Great Service. Ok. It took a bit to get here... but it was coming from the other side of the world. It was worth the wait. Please Come Back!

Service
Value
Shipping
Returns
Quality
Thumbnail of user songminc
1 review
0 helpful votes
June 2nd, 2014

Never buy product from this company again. You will regret. The products are having low quality. I bought the cellphone cover with useless screen cover, the iphone charger cable is not working. If you email them, no reply more than 48 hours. If you call the customer service, it is in India, they will be sorry for what happened but they are unable to solve the problem. If you return, you need to pay shipment fee.

Thumbnail of user thomast25
1 review
2 helpful votes
May 28th, 2014

Suprised to hear all the negatives. I have had nothing but good service and a decent product from my last 3 purchases in 2 moths from CellPhoneShop. The price was right for my cables and adapters and shipping was certainly within the normal time frames of any company out there. Communications went smoothly as did the whole transaction.
I will probably buy from them again.

Thumbnail of user gb55
1 review
2 helpful votes
May 26th, 2016

They were awesome! Every order Every time arrived as expected. The products also worked as described. Thank you!

Thumbnail of user aliphr
1 review
1 helpful vote
January 25th, 2014

I dont know why everyone is giving a lot of negative reviews about this website. I bought like 9 chargers for different lengths for iphone ipad and it all came in time and in very good condition. The quality was way above what I thought. You are buying genuine products. So they come in that kind of packages and wont match up to your 50 dollar cord you buy from best buy. Personally, I would buy again from this seller.

Thumbnail of user patf19
1 review
12 helpful votes
June 21st, 2015

Can't believe they are closed, been a customer for many years. Had great selection and prices! RIP Cellphoneshop.net...

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about CellPhoneShop.net?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

2.5
206 reviews
Have a question about CellPhoneShop.net?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business