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Claim Your BusinessCalifornia Pet Pharmacy has a rating of 3.61 stars from 346 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with California Pet Pharmacy most frequently mention customer service, great prices, and fast delivery. California Pet Pharmacy ranks 105th among Pet Meds sites.
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Great, easy to navigate web site, excellent selection, reasonable prices and quick delivery. Products i could not find elsewhere.
Now I am being threatened to withdraw my review or they will withhold customer service from me. Nowhere in my review did I say I was charged $50 for shipping, not they made the ridiculous remark that if I wanted the discount (that I missed on my first order) added, they would then combine my orders and charge me $50. Which makes ZERO sense. I have included the email they send me, yes it is real, though even I personally find it hard to believe.
Great, easy to navigate web site, excellent selection, reasonable prices and quick delivery. Products i could not find elsewhere.
Tip for consumers:
Easy to navigate site.
Products used:
Vetmedin
Definitely LOVE, LOVE, LOVE CPP! They always ship within reasonable times, and have a great selection of items. I don't know how the heck they do it lol. Shipping is fast price is super affordable! They've got me for life! I love California pet pharmacy!
California Pet Pharmacy has a great website, easy to search and navigate with a large product selection. I haven't needed their customer service often, but the one time I had a problem (not CPP's fault) they were helpful and professional. Their prices normally beat other vendors' as well. I've been a customer for over two years, and plan to stay with CPP!
Now I am being threatened to withdraw my review or they will withhold customer service from me.
Nowhere in my review did I say I was charged $50 for shipping, not they made the ridiculous remark that if I wanted the discount (that I missed on my first order) added, they would then combine my orders and charge me $50.
Which makes ZERO sense.
I have included the email they send me, yes it is real, though even I personally find it hard to believe.
I was so excited when I found this source for DMSO. I ordered a gallon of DMSO for over a hundred dollars. I did not see that there was an additional discount available, so I placed a second order with the discount, figuring what a deal. Emailed them asking whether they could applied to my first order as well since I had simply overlooked the discount. Got the strangest call back telling me they could apply the discount to my first order but had to put my orders together and charge me $50 for shipping. I was puzzled, their website clearly stated free shipping for orders over $100. She acted like I was trying to be sneaky and avid shipping, very bizarre.
I just said cancel one order, since I was irritated by their illogical statements.
Then, item arrived and for whatever reason, it was jammed in my mailbox. I took it out and it was frozen. I put it my pantry to defrost, when it did, I noticed the leak and the gash on the side of the bottle. I emailed California pet pharmacy with pictures and it wasn't enough, they wanted the package it came in. Which I had thrown out.
Long story long, now I got a letter from the post office asking me for the same. Basically California pharmacy wants me to take it out with USPS.
I am out of $100, and they are out a very good customer. The end
Tip for consumers:
Terrible customer service
California Pet Pharmacy has the absolute best customer service. They are super quick to respond to any concerns and communicate any issues almost immediately. Super fast shipping and very nice people working here!
We rescued a special needs Golden Retriever and we knew he was going to be expensive. After years of paying higher prices, we stumbled upon CPP and we are thrilled! They not only have saved us money on the monthly pills our dog requires, they also have excellent customer service and quick shipping.
I have been purchasing my dog's prescriptions from California Pet Pharmacy for several years. When I think that I've waited too long to order and I'll run out, CPP has always come through. The meds arrive in time. And now that they finally updated their website so that you can save your information, ordering is even easier. I have been very happy with the service at California Pet Pharmacy--would definitely recommend them.
Very close to home making delivery and any follow up very convenient. Good RX med prices. Would be nice if free shipping applied to somewhat less than $100 order.
I am writing from Hickory, North Carolina. That's at the Foothills of the Blue Ridge Mountains, North of Charlotte, home of The Panthers, NFL. The last time I was in California was in 1969 at the Marine Corp Recruit Depot in San Diego.
I have to say CPP gets our Miniature Schnauzers (4) their meds in less than a week. To me that's very important. CPP gets the meds here quicker that the company up north on the east coast. I don't give out 5 stars very often, so you know I think very highly of CPP.
Thanks CPP,
Bill W.
I used California Pet Pharmacy for several years. My dog's medicine was $30 more per month from my Vet and I was so thankful to find them. My pup had Cushing's Disease and his medicine was expensive. I appreciate the low cost Pharmacy I found in CPP! :)
CA Pet Pharmacy always has the lowest price on the Movoflex supplement I buy for my dogs & ships fast.
After calling many vet suppliers, I was able to order azodyl from this company in California. I am so pleased that it was delivered in 48 hours and the ice in the pack was still partly frozen, and the product was kept very cold. I was super pleased and will be ordering from them from now on.
I love CPP. They have the best prices and will contact your vet for prescriptions. So easy. And fast shipping too.
I've been relying upon California Pet Pharmacy for many years for all of my Great Danes prescription medications. I call during west coast business hours and am always promptly greeted with smile and often recognition of my name. If I call during the morning hours & they have the product I want in stock, which is almost always, they ship the same day. I receive notification emails of placing my order & when product ships.
Great service & excellent folks. Highly recommend!
Marc
Every time I order my products come in a timely manner. Thanks CPP! I couldn't do it with out you!
I have been so very happy with the prices, fast delivery and customer service I receive from CPP. Have researched and switched all our RXs. THANK YOU. KEEP IT UP PLEASE!
I have been buying meds here for years. They consistently offer the best price, fast shipping and now have a way to keep account information on their website. Makes it so easy to reorder medication.
I have been using California Pet Pharmacy for over 6 years now. I order syringes for my diabetic cat and they have the best prices. Customer service is great and my orders always arrive earlier than expected and packaged well. I would highly recommend CPP to anyone.
I have a pet with Addison's Disease, who requires a number of specific meds, in addition to flea and heart worm meds and California Pet Pharmacy is my go to place for everything! I definitely recommend California Pet Pharmacy to everyone I know. It is so convenient to just order whatever meds I need for my pets and they contact my vet for approval. I have used them for years and will continue!
EASY WEBSITE, FAST SERVICE! THE CUSTOMER SERVICE IS AWESOME, THEY LET YOU KNOW STEP BY STEP WHERE YOUR PACKAGE IS IN TRANSIT AND VERY IMPRESSED FROM CA TO GA IS PRETTY QUICK!
I never had to contact the company, but my orders always came on time and as described. I am satisfied and would order again.
I order meds for my horses from them every month I've never had a problem with the product or delivery. In fact, usually I get the prescription deliverd earlier rather than later.
The staff at California Pet Pharmacy are friendly and helpful. I couldn't find a better price for the medication my dog needed than what California Pet Pharmacy was selling it for. They ship quickly and I always get my order within a few days.
Unbelievable (in a very good way) customer service, extremely fast delivery, wonderful selection of product and fantastic pricing. I am so glad I found this place.
Great experience for my pet's needs. Best price around for her prescription meds. Love the auto refill function so I'm never caught in a bind
California Pet Pharmacy- Savings on Pet Meds, Frontline, Advantage FREE Shipping on order over $100
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