• BzzAgent

BzzAgent

Overview

BzzAgent has a rating of 3.17 stars from 92 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BzzAgent most frequently mention new products, and full size. BzzAgent ranks 84th among Marketing sites.

  • Service
    22
  • Value
    23
  • Quality
    22

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
11
See all photos

What reviewers want you to know

Positive highlights

  • I got picked for 2 campaigns one for a dry shampoo full size and a mini hair dryer.

Critical highlights

  • My daughter who is a member since December'17 never been offered any product.
  • Just like other users said, there used to be a ton of stuff to answer or apply for samples and since this new change.
How would you rate BzzAgent?
Top Positive Review

“Great website”

Ursula G.
7/13/22

I'm so surprised to see all of the negative reviews for this company. I signed up a few months ago and have been averaging about 2 free products a month. They send you an email if you may qualify for a product. You need to fill out the survey and if selected, you will hear from them usually about 2 weeks later. The review component is very easy and not too demanding. In my opinion, it's worth the time for the free product received. They are always quality products.

Top Critical Review

“Used to be great, went downhill”

Yesenia M.
11/12/21

Years ago I used to get nice samples from here, I also use several other places that have better full sized products but it was nice to use bzzagent until they changed things up. Suddenly they wanted Facebook and now it's like pulling teeth to get any invitations for anything. You're only allowed to select 4 categories and good luck getting chosen. Save yourself the trouble and sign up for better reviewer/influencer services, this one has gone downhill.

Reviews (92)

Rating

Timeframe

Other

Reviews that mention popular keywords

product (35) 2 campaigns (3) samples (8)
Thumbnail of user mariettam29
22 reviews
13 helpful votes
November 25th, 2023
• Updated review

I signed up over a year ago, and was asked to fill out questionnaires for testing products around 10 times, and not once did I hear back from them, except to inform me about another product opportunity, and again nothing! So next time, I'm going to unsubscribe. And that's another thing: you can't go to their webpage to, do that, as they give you the runaround, by gelling you to get an email code, then when you use it, all they say is to wait until you hear from them about another exciting (COUGH! COUGH!) opportunity! (a variation of the old "don't call us, we'll call you"!)

What a joke! And from what I've heard, their customer reps have attitude problems.

Don't waste your time!

If It Sounds Too Good to be True...
October 22nd, 2023
• Previous review

If it sounds too good to be true, it usually isn't, and I think that's the case here, since when I signed up to BzzAgent, they made it sound like there would be a lot of opportunities to try new products, give reviews. Etc., but that turned out NOT to be the case. I hardly ever hear from them (and they're one of those "don't call us, we'll call you" sites, so it'd one-sided) and whenever I did, I'd answer their questions, show an interest in whatever the campaign was about, but never heard back from them. EVERY SINGLE TIME I never heard back! So I'm unsubscribing, and if they want to know why, I'll gladly tell them.

Thumbnail of user yeseniam57
3 reviews
10 helpful votes
November 12th, 2021

Years ago I used to get nice samples from here, I also use several other places that have better full sized products but it was nice to use bzzagent until they changed things up. Suddenly they wanted Facebook and now it's like pulling teeth to get any invitations for anything. You're only allowed to select 4 categories and good luck getting chosen. Save yourself the trouble and sign up for better reviewer/influencer services, this one has gone downhill.

Tip for consumers:
Don't.

Products used:
None, they hardly send anything out for review.

Service
Value
Quality
Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

We are sorry to hear about your experience. Facebook is not required for any of our campaigns. All invite are based on demographics and survey results, not the 4 interests you choose.

Thumbnail of user candicew156
1 review
3 helpful votes
November 25th, 2022

I have applied to almost 75 of their freebies. Some all from different sites because on their page no invites. Some said I was invited. Bzzagent sent me emails saying no. I wasted so much time. If I can get one person not to waste their time on this site. Anywhere I can leave a review I am.

Tip for consumers:
Don't do it unless you want to waste your time.

Products used:
I didn't get any I did everything that was asked and got told I didn't qualify for their stuff.

Service
Value
Quality
Thumbnail of user ursulag38
1 review
1 helpful vote
July 13th, 2022

I'm so surprised to see all of the negative reviews for this company. I signed up a few months ago and have been averaging about 2 free products a month. They send you an email if you may qualify for a product. You need to fill out the survey and if selected, you will hear from them usually about 2 weeks later. The review component is very easy and not too demanding. In my opinion, it's worth the time for the free product received. They are always quality products.

Tip for consumers:
Do not sign up for surveys if you were not invited via an email.

Service
Value
Quality
Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

Thank you Ursula! Bzzing is as easy as "1-2-3" if you follow the rules :) We are so happy to hear that you have enjoyed your campaigns. We hope that many more match you in the future!

Thumbnail of user wyesauw
1 review
2 helpful votes
June 21st, 2022

This is ridiculous when u make one mistake that cut you off so fast. Sad this is ridiculous and childish. Not really explaining how things work and move. Influencer respects me as a person. Not a reviewers who just does reviews. Do better sad. I have been on Flag since November 21 smh

Products used:
None

Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

We explained our Terms of Service with you via email. You did not make any attempt to resolve this issue with us before writing this review. We give everyone a chance to correct issues with their account.

Thumbnail of user tomp975
1 review
6 helpful votes
July 31st, 2021

Poor website design, shady business. They do not accept returns or even exchanges, and refused to cancel orders. Searching their business, they already have earned a low trust rating on the scam detector website: https://www.scam-detector.com/validator/bzzclothing-com-review/
In addition, it appears they are changing bad reviews on their own website to read as 5-star reviews. See picture attached. I hope as many people as possible become aware of these scammers.

Tip for consumers:
Don’t use this site. Avoid!

Products used:
Ordered a shirt but size was not as expected, so none.

Service
Value
Quality
Thumbnail of user stephaniec1612
1 review
1 helpful vote
August 24th, 2021

I've been using this platform all year, and I have been fortunate enough to get 3 items so far to review. They are a legit company, and they never promise anyone anything, but they do deliver on some really awesome campaigns. I am really hoping to work my way up to a higher dollar item bracket because their product tests are the best!
The only bad for me is that they don't post their campaigns on their site, and the site itself is really plain and some pages are outright blank. Im sure now that they're back in action they will work on the bugs, but we are in the middle of a pandemic so I don't have a high expectation. I find campaigns on my own and apply and keep my fingers crossed.
Overall I give bzzagent a 4 star rating. Reading other people's reviews its astounding to me that people are giving such low ratings because they don't qualify for something. Not one campaign has ever been promised, so having that level of expectation only brings disappointment IMHO. I hope to move up and im excited to see what the future holds for this company.

Tip for consumers:
High expectations breed disappointment. These items are free, and theres tons of people doing what your doing. Invest your time and effort and it'll work out.

Products used:
Tanning serum, k9 calming bites, chamomile tea

Service
Value
Quality
Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

Thanks for all of the positive comments and feedback! Just so you know, there is no way to "work up to higher value samples". All invites are based on demographics :) As far as our site - you should not be seeing any blank pages. Our site is fully operational and has been since 2001. We have been very active with campaigns for the past 20 years - we only took a break from posting to our social accounts this past years so we could focus on getting our members more campaigns! All campaign invites are sent via email from hello@email.bzzagent.com. Using any links found on-line is strictly prohibited. Thanks!

Thumbnail of user anitac559
1 review
1 helpful vote
January 12th, 2022

I've been subscribed to BzzAgent for last 5 years. Since 2020 they've sent me more that 50 products. Very happy with their campaigns and I enjoy using and reviewing new products. Just keep an eye on your inbox and make sure you complete surveys after testing the products and they will send you more. BzzAgent thank you for being amazing

Service
Value
Quality
Thumbnail of user cassandram216
1 review
9 helpful votes
February 22nd, 2021

*** As you can see below, the company is denying my experience. My claims are factual, the way the emails are written is threatening and maybe instead of scanning review sites, they should improved their customer service.***

Terrible customer service. Ever since they switched to an email based program- its become a hot mess. They will send you an email saying you get to test a product, then email you threats to complete the survey a day later before you've even received the product. Then they never answer emails for assistance when this happens even though the threatening emails state they won't send you anymore campaigns if you don't complete the survey. Also very rude any time I've requested assistance. Don't waste your time- plenty of other programs out there.

Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

Hi Cassandra, we are sorry to hear about your experience. We never send any threatening emails or expect that an agent complete a review before receiving a product. We reply to all support emails and social media comments and DM's as they are received. We have never cancelled an account if an agent did not receive a product. Please refer to our 'How It Works' section of the site for more info about how BzzAgent works :)

Thumbnail of user shawnj18
2 reviews
12 helpful votes
June 3rd, 2016

I've been a BzzAgent for over 1.5 years and have completed every survey, linked to every social media site (and I have thousands of followers on Twitter alone) and it's all amounted to JACK SQUAT. Not worth the time and effort to fill in the never ending surveys that go nowhere - you keep giving them info and get nothing in return.

Thumbnail of user tarynm45
1 review
0 helpful votes
January 27th, 2023
Verified purchase

I signed up for BuzzAgent a few years ago. I have been picked for plenty of thing's over the years. They pick you on how you answer the pre-survey questions. It took me 6 months to get my first item. It was a smart 18,000 BTW air conditioner. Other thing's I have received is a Bissell vacuum, hoover vacuum, 2 lotions, coupon for shrimp, Lacombe mascara, Lacombe face cream, another mascara, hair suff, Giorgio Armani face cream, Giorgio Armani lipstick and a few other things I forgot. It is worth keep trying they will pick you soon. If they don't you can email them and let them know you haven't been picked.

Service
Value
Quality
Thumbnail of user zn8
1 review
4 helpful votes
April 8th, 2021

I have been a member for a couple of years now and initially had good experiences. Now there are several cons to even reviewing products. While the products are free-and most people get starry-eyed with free products, the cons are as follows:
Little to no support
Products not always received and they will penalize reviewer for not reviewing even if product not received (so have to lie if you don't want your account to be cancelled)
No Transparency in shipping (such as tracking provided)
Random campaigns sent, but ones applied for rarely get to be a part of
The only positive is that free stuff OCCASIONALLY comes my way to review, and many times are not what I have clearly stated is what I use. I do not recommend being a part of Bzzagent-the thrill of reviewing free things has lost it's shine, and is dulled with frustration!

Tip for consumers:
Don't be starry-eyed by the"free" products-it is more frustrating than the amount of "free" products.

Products used:
I never received the products that were sent to me and notified them of this on 3 occasions with NO communication sent back to me.

Service
Value
Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

HI ZN, We are sorry to hear about your frustrations. We reply to ALL support requests. Due to the high volume of support requests that we receive, this can take awhile to get a response. As for being penalized if you do not complete a review for a product not received, this is not true. We have tracking for these samples and can provide that upon request. If a sample is lost in transit, we remove the agent from the campaign with no penalty to the agents account. Completing reviews for products not received is fraud. All of this is outlined in our Code of Conduct, FAQ's and Terms and Conditions.

Thumbnail of user sherriog
1 review
1 helpful vote
August 18th, 2022

I am surprised to see so many negative reviews for this site. My experience with Bzzagent has been great! I signed up in mid-late 2021 and have been receiving 1 item per monthly on average. Sometimes the survey asks if you are open to a sample sized product and I always say yes. But the items turned out to be all full sized :D I received skin care products from regular drugstore brands to fancy ones that are $100+. And all bzzagent cares is my honest review. I can say I don't like it if I really don't. I really love this site. Thank you bzzagent!

Value
Quality
Thumbnail of user rachele481
1 review
0 helpful votes
March 13th, 2022

I like that BzzAgent uses real people from all walks of everyday life and invests in them to tell a story about a product they are backing. Communication is great, shipping and packaging are always top notch and whenever I think of marketing, BzzAgent & their platform always serve as inspiration. They do a great job and excel at it. Top Notch, really!

Tip for consumers:
It's a great way to get your voice heard and to be part of something to help make products better and more customer worthy.

Products used:
Haircare, Skincare, Beauty Products

Service
Value
Quality
Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

Hi Rachel, We really appreciate the time you took to write this. We are so happy to hear that you are having a top-notch experience with BzzAgent :) Keep up the great Bzz!

Thumbnail of user al272
1 review
15 helpful votes
June 4th, 2019

I was a member for over 8 years and it used to be fantastic. I received products to try and review fairly regularly. I passed out the coupons and not only told people about the products, but also about bzzagent and how much I enjoyed it. Now though, they changed things and I haven't received even 1 campaign invitation since. So disappointed. Apparently, loyalty doesn't count for much. That's my opinion. Sad.

Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

Hi A. L.,
Thanks for being a long time member! We would love to see what is going on with your account. Please contact us directly for further assistance!

Thumbnail of user trudyn17
1 review
0 helpful votes
March 17th, 2021

Bzzagent is a great company! I love trying out new products that I would never think to try for myself. This time around I got the Klorane oil control shampoo and hair powder mask to try. Always struggled with oily hair and this product does wonders! Really appreciate Bzzagent for letting me have the opportunity to try out new products. Seeing new products in the mail is so exciting. I ended up buying the products that were given to me to try when I ran out. Just love them! Looking forward to try more items from them!

Products used:
Klorane oil control shampoo and hair mask powder

Service
Value
Quality
Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

Hi Trudy, we are so happy to hear this! Keep on Bzzing!

Thumbnail of user deanaf
14 reviews
36 helpful votes
September 2nd, 2018

I'm not a social butterfly. I'm not big on posting pics on every social media platform. In fact I only use one. Bzzagent wants lots of pics and posts if each product they send. The products are great, I'm just not willing to jump through all the social media hoops. If your big on blogging, and posting, and open box reviews, this is the site for you... Not me.

Thumbnail of user shitalg
1 review
10 helpful votes
March 5th, 2019

Before the update of the site the company was amazing and I did so many honest reviews for them and then they decided to upgrade and since then I have emailed the support team 3 times and been told that something will come my way when my profile matches with a survey and that was 7 months ago. WASTE OF TIME. The bubble burst people... Such a shame as well...

Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

Hi $#*! Al G.,
We are sorry to hear that you have not been a match for a campaign recently. Campaign invites have always been based on demographics, where you live and your interests - that's it. If you are a match for a campaign, we will email you. Also - make sure that you have our email address added to your contacts so you are not missing any of our emails. If you have any other questions or concerns - please reach out!

Thumbnail of user marijanah
3 reviews
9 helpful votes
November 4th, 2021
• Updated review

I was complaining about that I never received any invitations lately and the lady told me to send a email to their customer service. Which I did and the result of all this was that I have been removed from the website. My account got deleted and my email was unsubscribed. Thank you BzzAgent! I don't even need you!

Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

All members are required to adhere to our Terms and Conditions: https://www.bzzagent.com/terms-and-conditions
Any members who are found violating our Terms are subject to removal.

Viewpoints should never mix with them
March 31st, 2020
• Previous review

Viewpoint was my favorite. Every month at least once, sometimes twice I got a product to sample. Around new year the two sampling firms united and everything changed. For the bzz campaigns, they have to invite, email who's matches with the product. Looks like I'm a damn alien form the other universe, because there's no matching sample for me anymore. I have to hunt down on the freebies site their campaigns. Since they took over, had 2 L'Oréal samples, which I find and applied, was no invite email. THIS ISNT RIGHT!

Thumbnail of user tamarab222
1 review
0 helpful votes
February 7th, 2021

Bzz is amazing. I signed up a couple of months ago and the products I've received have been so amazing and all Full sized. I recently received Lancôme's Idol perfume in its full size and I received an email that says YSL Libre is on the way. Like all other things you have to be an active participant to benefit. When the survey comes in for the campaigns fill them out. You'd be surprised the things you will receive. I'm such a happy camper it's like gifts for adults

Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

Hi Tamara, we are so happy to hear that you are loving your experience with Bzz! We are hoping that you are a match for many more campaigns :)

Thumbnail of user victoriam82
3 reviews
20 helpful votes
June 6th, 2019

Since they changed everything. Just like other users said, there used to be a ton of stuff to answer or apply for samples and since this new change. The website is crap now. Even normal login has NOTHING. They totally ruined this company. Used to love it. Unless something changes soon, theyre gonna loose out on customers big time.

Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

HI Victoria,
We are sorry to hear about your frustrations with the new process. There is no account or dashboard to log into anymore. Everything is done via email. We made these changes in October 2018. If there is a campaign or a survey that is a match for you, you will receive an email from us. Please do not hesitate to contact us directly with any other questions or concerns!

Thumbnail of user mandis14
1 review
4 helpful votes
November 18th, 2021

Bzzagent use to be awesome. I dont know what happened, but all of a sudden, they made a change and since that change their business has went to $#*!. They use to send me all kinds of free products to try, and I use to be one of their top reviewers. One year, they even sent me a whole entire play kit of my littlest pet shop that included a house with a beauty salon and 6 pets. They use to not require you to have every single social media platform for you to have an account and receive products. Now, they want you to have all the social media platforms connected to your account through their website and when or if they send you products which doesnt happen often at all its sample products... Not full size ones. I am closing down my account with them. If they ever go back to the way they use to be, I will become one of the best reviewers you they have once more.

Tip for consumers:
Dont sign up

Products used:
My littlest pet shop, Welch's passion fruit simply refreshing juice, cottonelle toilet wipes, and granola oatmeal from Quaker's

Service
Value
Quality
Thumbnail of user cindyw641
1 review
0 helpful votes
June 1st, 2021

I tried this product and it delivered as promised. But I think maybe it could've gone a little bit further.

Tip for consumers:
Not at this time

Products used:
Dermalogica-C Vitamin C Eye Serum

Service
Value
Quality
Thumbnail of user ryanb550
1 review
2 helpful votes
April 4th, 2020

I love BZZAGENT! I just signed up with the company a few months ago and already received a high dollar item to test out. I am waiting on my new camera to come in to fill out my review so I can give them the best quality pictures available!
I hope to build a solid relationship with this company and suggest you do too! I highly recommend BZZAGENT! If you are up to testing products and giving quality, real reviews I suggest you give it a go! You won't regret it!
Thank you BZZAGENT!

Tip for consumers:
Make sure you take your time and actually test the product you're given! Give an honest, thorough review when testing products.

Products used:
Quality products for quality reviews

Service
Value
Quality
Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

Hi Ryan, We are so happy to hear this! We cant wait to see your review:-) Thanks for all of your support!

Thumbnail of user heatherm426
2 reviews
16 helpful votes
November 12th, 2019

It is really too bad that the new company that took over Bzzagent has destroyed a once thriving "Word of Mouth" community. I used to really enjoy participating in my campaigns and sharing product experiences with friends and family. Everyone knew I was a Bzzagent and we would have fun discovering new products together, Now, the website is a mess, you are limited to 4 interest categories, and you have to purchase products and share on social media before you can even participate in a campaign. My time is more valuable than that and Bzzagent is not fun anymore. It really is too bad!

Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

HI Heather,
We are sorry to hear that you are no longer enjoying your BzzAgent experience. However, we have not changed how agents are invited to campaigns at all:-) As for the website, agents no longer have a dashboard to log into, so we are not sure what you are looking at. Agents never purchase anything. All campaigns are free. You may be thinking of another site. Please contact us at: support@bzzagent.com for further assistance!

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Thumbnail of user beckyr88
Becky R.
Typically does not respond to reviews

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