Brad's Deals has a rating of 2.53 stars from 212 reviews, indicating that most customers are generally dissatisfied with their purchases. Brad's Deals ranks 261st among Coupons sites.
This company responds to reviews on average within 18 hours
I have ordered a few products and 2 out 3 were great. The reason I am leaving this review is to ask Noah with Brads Deals to make sure the item that is pictured is for sale. I have wanted to order a couple of items that were shown in the picture and they were not available. I looked for the items as soon as I received the email. I don't believe they would be sold out. I have enjoyed the website for Christmas bargains. I do think that 3 emails a day is a little much.
I order some shoes in December 2023 never received them to this date. Brad's deals is a scam do not order from this company
Literally a storefront for scams so that they can claim zero responsibility. All emails regarding my order came from a fictional website that closed down and fake shipping details. Been hounding for refunds and their resolution team kept trying partial refund. I reported to my credit card company ss scammers. Dont bother replying to review brads scammers
Tip for consumers:
It's a clearinghouse for scamners impersonating real stores
Products used:
Never received
There have been several times that my order wouldn't go through using a credit card. It was denied and even blocked for several reasons, or the page would just freeze. Even after completely closing the site and opening it again, my previous credit card information would still be filled in the boxes. Scary.
I found myself wasting my time with Brad's Deals even if it's an item that could be picked up locally, it's just not worth the risk to me anymore.
And there is one item I received that began failing after just a few months.
Products used:
n/a
Hi Ricardo! We are sorry to hear of the issue. It sounds like you are running into trouble purchasing from a merchant. (We don't sell anything and never collect your payment info.) Typically, this kind of issue happens because the website isn't fully compatible with the browser/device you are using or something entered on the site doesn't match what your bank has on file. The merchant should be able to give you more info but you can also reach out to us at help@bradsdeals.com and we can try to help! Feel free to let us know in your email that we talked here first. -Ashley at Brad's Deals
It was a scam. They took my money, 78$ USD. They say product was delivered it was not. Do not order through them.
Tip for consumers:
They will not refund my money. Never received product. The sketchy customer service only says it was delivered and will not give me a tracking number
Products used:
None were ever delivered.
* Brad's Deals attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I'm trying to buy the $130 2 carat gold necklace and when I try to complete the order it tries to sell me more items for $499. All I want is the item I ordered
Hi Phillip. We are sorry to hear you are having trouble with ordering from a merchant. Can you please email us at help@bradsdeals.com with screenshots so we can try to help you?
They are always out of stock of items listed by Brads Deals. Very disappointed. These same shoes are available at several local stores too. Target, WalMart, ETC.
Order what I thought was stanley cups Brad's deals, Bed Bath and beyond.
Order went through my bank with charges, but now nothing!
Hi! We're sorry but that page that shared that deal is not us. We have seen a recent spike in pages pretending to be us. We are working to report them and get them taken down. Our website address is www.bradsdeals.com. We suggest filing a complaint/chargeback with your card company/bank. Very sorry again!
Brads Deals is a fantastic buying website. So far, I've only had one experience when the purchase was received as stated and shipped on time. I've told all of my friends about this site, and they're now checking out every single Brad's ad as well. The only disadvantage is that in some situations, the sale seemed to have finished before I was even notified.
I placed an order on Aug 2, on Sep 1, the tracking web site provided by Brads showed that my order was delivered. I however, never received any part of the order. I have been in contact with their customer service and they tried to blame me and say that my billing and shipping address are different. I checked my order summary and they are exactly the same. Customer service advised that they are helping me by offering a 50% refund. I advised that 50% is not acceptable since I received 0% of the order. I insisted on a full refund and have contacted my CC to dispute Brads Deals fraud and theft.
Products used:
None received
Hi Nelson,
We are very sorry. We don't sell anything. We just share great deals and tell you where and how to get them. We do not send out any sort of tracking info or offer any sort of refunds as we are not a seller. We are happy to try to help you figure this out if you email us at help@bradsdeals.com though. However, it sounds like you may be communicating with someone besides us here at Brad's Deals. If you received any sort of order number with "bradsdeals" listed in it, that is not us and is likely a fraudulent order. In that case, we suggest filing a complaint/chargeback with your bank/card company. They can investigate and reverse the charge. Happy to help as much as we can though if you email us at help@bradsdeals.com.
I tried several times to process my payment with my card several times. I was given a mess each time that the payment could not be processed. My card is fine. I double checked. I even used a different card just in case my bank had some kind of security note on my card but that one failed too. Very annoying.
Hi Melissa. It sounds like you are having trouble on a merchant's site, not ours. We don't sell anything and do not process payments. However, we'd love to try to help you! Can you please email us at help@bradsdeals.com? Please include which deal you are trying to purchase, and we will do our best to help you figure it out!
This is not a legitimate business. Their contact information is really a front to scam people. Their app and website are data mining. They obtain or purchase peoples personal information. They brag about having over 10 minion e-mail addresses on their careers page, which they've purposely hidden off their site map.
Their contact information also does not connect you to real people. They also don't know if they are located in Chicago or the Virgin Islands. Sources from BBB and their own emails.
Hi Melissa, thank you for your comment and we'd love to clarify some things for you. We are a shopping website to help you save money. Our site www.bradsdeals.com does not sell anything, but we have a team of real people scouring the internet to find great deals for you to help save money. All of our links take you to vetted, authentic retailers.
Our careers page can be found when you click our About Us link in the footer of our site. Our contact information does connect you to a real person. Her name is Ashley and when you fill out the contact form, it is delivered to our inbox (which can also be reached by emailing help@bradsdeals.com) and she responds within 24 hours.
Lastly, we are located in both Chicago and the Virgin Islands. Our headquarter office is in USVI and our U.S. office is based in Chicago, but we also have people working remotely all over the states (including in USVI!). I hope this helps. Please email us at help@bradsdeals.com with any further questions and we're happy to respond.
Saw a deal for Stanley water bottles and thought it was great. Now all of a sudden they are coming from China. The tracking sucks and it isn't updated and I have been waiting for 3 weeks. Now I'm wondering if they are even legit Stanley cups. They are easter gifts and i do not think they will be here in time
Products used:
still havent received any products. coming from china and i feel like it is a scam
Hi Jenelle. We are so sorry for the confusion and stress. We would love to help sort this out for you. Can you please email us directly at help@bradsdeals.com and mention you we spoke on SiteJabber? Thanks! -Ashley at Brad's Deals
I purchased Stanley Cups through a deal going on with Brads deals and Bed Bath and Beyond is this legit? I already made the purchase and got an email not not sure why the company is from Hong Kong and an php*A island imports?
Tip for consumers:
I hope this id legit
Products used:
Stanley cups waiting on shipping and to see if it isn’t someone pretending to be Brads Deals
Hi Maureen! We are really sorry, but that is not us. We have seen a recent spike in pages pretending to be us. We are working to report them and get them taken down. Our website address is www.bradsdeals.com. We suggest filing a complaint/chargeback with your card company/bank. If you need more support, please email us at help@bradsdeals.com. So sorry again!
I placed order for the above shoes, and am yet to receive an acknowledgment. I have written to you privately & got no reasonable response. All you did was to write stating that you provide customers the best deals from the web- whatever that means. I hope you know that Brad's deals is culpable if I don't receive my order? I will hate to think that you offer your site to scammers. Please I want you to look into this & give me a reasonable response.
Marcus
Tip for consumers:
Customers should be very careful with Brad’s deal. They don’t even have a phone number for contact.
Products used:
None
Hi Marcus! We are very sorry to hear that you had an issue with your order. Feel free to contact us at help@bradsdeals.com anytime. We aim to respond to every single email we receive! Typically, if an order confirmation isn't received it's because it went to SPAM. We always suggest checking there first. You can also request the merchant resend by reaching out to them. They are normally happy to do so. Happy shopping!
Should not have been able to get through the entire purchasing of the purse if they were out of stock. Unsure if this is Coach's error or Brad's Deals, but either way, I won't feel comfortable using this site again. Very disappointing to find such a great deal, only to be told many days later that the purse was not even available.
Watch out for BarkBox. They reel you in by offering a one time purchase of $12.81. Then before you realize it, they have you signed up for a monthly subscription of $48.00. When you try to contact someone, you can never talk to a real person. Shysters!
Hi Roxanne! We are very sorry for any confusion. The deals we share for BarkBox are subscription box deals. We indicate this within the deal details and also specify that you can cancel anytime before your next subscription box is charged/sent out. You can cancel your subscription by logging into the account you created with them when you signed up. You can also Live Chat with them on their site at https://www.barkbox.com/contact-us or by emailing them at happy@barkbox.com. In past experience, they are super responsive but if you run into any issues, please feel free to reach out to us anytime at help@bradsdeals.com. Happy Shopping! -Ashley at Brad's Deals
I never signed up for emails from them what so ever which tells me they purchase mailing lists.
I hit unsubscribe multiple times over 3 weeks and also emailed the infamous *******@bradsdeals.com to no avail I still get spammed almost daily.
So much that now I have reported it as fraudulent emails to microsoft and google both of which I have accounts for and both of which get spammed by this company.
They have a rep that tries to explain things away at a instant then recommends the *******@bradsdeals.com email to which I have emailed multiple times to be removed from a mailing list I never signed up for.
Shady practice they may run a affiliate door that takes you to other sites for deals but their own practices are shady they don't care as long as they get their cut.
Tip for consumers:
Be careful what you order and where the orders are coming from if you use paypal and they don't give you what you ordered you can legally file a charge back and I would encourage to do so if you are victim of fraud or multiple recurring charges that you didn't sign up for.
Products used:
None
* Brad's Deals attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Communication is ZERO. No response, No shipment
Took money, never shipped, no way to get ahold of them
Products used:
shoes
Hi Christy, we are sorry to hear you are having issues. You don't actually order from us. We just share great deals. Your order is made with the merchant directly. However, we are always here to try to help. Can you please email us at help@bradsdeals.com so we can try to help you?
I have ordered a few products and 2 out 3 were great. The reason I am leaving this review is to ask Noah with Brads Deals to make sure the item that is pictured is for sale. I have wanted to order a couple of items that were shown in the picture and they were not available. I looked for the items as soon as I received the email. I don't believe they would be sold out. I have enjoyed the website for Christmas bargains. I do think that 3 emails a day is a little much.
As an Adidas outlet. After ordering, the size was wrong and I've been trying since early may to rectify. Using Adidas Group as the front I when trying to return for another size I was rerouted to Ebay.
Absolutely the worst online buying I've experienced since the dreaded WISH.
Getting involved with Ebay's dropping and misinformation I'm stuck with shoes I did everything I was told.
If you want a better deal. Wait for a sale or be prepared to be dumped in the vat of dealing Ebay's void.
Tip for consumers:
All refunds are routed to ebay.
Brad's is an ebay store
Be prepared for more misinformation and downright gaslighting from Ebay
Products used:
Adidas shoes
I have found great buys for myself and family on this site. I just bought a cross pen and stylus for $9. I'm also getting ready to purchase 100 pods of coffee for $25. You can't beat these deals!
I purchase a diamond tennis bracelet for my wife 45th Birthday from this company call Super jeweler recommended by Brad deal the company immediately took my money out of my account and fell to send my wife bracelet as promised I contacted the company for a immediate refund. What a great first impression and thanks for ruining my wife Birthday.
Tip for consumers:
Don’t waste your time dealing with this jewelry company...
"Never received the Childrens Electric Car that I ordered. Money was taken from my account"
Try to get some one to respond to me no one will
Hi Bruce, this car was not purchased through Brad's Deals. We do not sell or ship anything, we just tell you about great deals online. We are aware of a company using our logo selling these electric cars and are working legally to have it removed from their websites. Please dispute this charge with your bank as we are not affiliated with the company and cannot speak to their legitimacy. You can reach us at help@bradsdeals.com anytime - I assume you were trying to contact the fraud company and getting no response, but we respond to all emails within 24 hours at that email address.
I followed all the directions on returning this product
I cannot get an answer from the shipper or Brads Deals! I feel I got scammed. I will no longer buy anything else from Brads Deals and I will let relatives and friends and the BBB know of this terrible situation!
Tip for consumers:
That this was not a legitimate web site!
Products used:
None! I never opened the box.
Hi, Joseph. We are sorry to hear of an issue with your order. Please keep in mind, we do not sell anything and you do not purchase from us. We just hunt down great deals to help you save money and tell you how to do so. We'd love to try to help you figure out what is going on with your return though. Can you please email us directly at help@bradsdeals.com with your order info? (Which deal, order number, merchant name, etc.) Feel free to indicate we spoke here. -Ashley at Brad's Deals
Looks very interesting to check it out this is the first time Ive ever heard of it.We will see how it is.
I tried to order womens slides from under armor for &15.00. When I ordered them the price jumped to $24.97.
I put in their price code but that didn't work.
Brad's Deals has real, live experts finding and curating deals all day, every day. We don’t actually sell anything—instead, we track pricing trends every day in order to direct shoppers to the best deals at thousands of retailers.
In 2001, college student Brad Wilson was overwhelmed by the markup on textbooks and decided to do something about it. After finding cheaper prices online, Brad taught himself to build a website that same year. He started Brad’s Deals on the principle that it should be easier to live the good life for less.
Today, the company has a team of deal experts who find the best online deals and blog on the latest in smart shopping, all guided by Brad’s frugal philosophy.
Hi Denise,
We are sorry to hear you have run into an issue. We don't actually sell anything. We just find and share great deals and tell you where to go to get them. Are you perhaps referring to a "deal" you found on Facebook? We have seen a recent spike in pages pretending to be us. We are working to report them and get them shut down. We are always here to help if you want to reach out to us directly. You can reach us at help@bradsdeals.com.