BPMLux

Managed to lose an item of tracked mail entrusted to their care, offered no explanation despite the fact that the tracking clearly showed it have been delivered to their premises. Using them was an expensive mistake.

Very expensive and too many hidden fees they will charge you even if you don't use their serves.
They put catchy title and prices in order to get signed up for €5 so they can charge you when they want

Bad customer service. Bad contact options and overall bad service. I would not recommend bpm lux in any advice.

I wanted to send back an order from belgium to France so I subscribed at BPM-lux for pne month. I paid 5, make my order and wait for my package to come. As soon as BPM-lux got my package i received a series of bill comin from nowhere. Thez asked me to pay one year (55) of subsription in advance and 110 of handling and when I refused thay asked for 49 to send the package. I refused to pay, I would not condone such behavoir so I lost my package. My only advice: stay away from these crooks!

Closed down operations without warning, mail returned to sender without warning.
BPM has caused me untold grief, expense and inconvenience. Still, even though their whole operation broke down months ago, their website is still up showing a misleading face of normality.
They've now written to me to announce that they are planning to restart the company. I won't touch them with a barge-pole and neither should you.

The last few weeks they were reporting they had trouble delivering and then suddenly no communications, a report of a bankruptcy and they seem to have disappeared except their site. Lots of us are duped. I lost 50 euro which I deposited to pay for postage. From the Luxemburg company register it looks like they were already bankrupt in December 2015 but never told their customers.

BPM-Lux folds up shop without warning and severs all contact with customers! They have my packages! It's buyer beware in the package forwarding space... a complete minefield for consumers.

I have been subscribed to to BPM-Lux services for a few month. Beside website looks great they have terrible practice of stealing users money. They charge full month on every 12th for the previous period no matter when you subscribe.

For example: You subscribe for their services on 11.09. And use it for 1 single day they will charge you full month of usage (5 euros) fee.

This practice is absolutely fraudulent and what is even more terrible is that their customer support don't even care about this or are willing to help with this problem.

My suggestion is to stay away from this company.

I 'm a subscriber for 3 years without major complaints. The service is generally up to promise, but you may face much higher charges for international forward than they advertise. When you request a forward service, they show you a quote, but then supposedly charge the actual shipping cost. It may happen to match the quote (90% of the time), but quite often it's higher for 5-25 euros (10% of the time). Never happened to me to be lower than the quote. Customer support is fast to respond with explanation, but doesn't offer to fix problems in any way, like offering a refund or fix shipping estimator. I notice website is get updated to get rid of the most nasty mistakes, but it's not issue free.