• BigDeal

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Overview

BigDeal has a rating of 1.8 stars from 139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BigDeal most frequently mention retail price, credit card, and bid tokens problems. BigDeal ranks 198th among Auction sites.

How would you rate BigDeal?
Top Positive Review

“I have been shopping on big deal for almost six months...”

Rob S.
6/2/10

I have been shopping on big deal for almost six months now. I have spent several thousand dollars on this site and have gotten some ABSOLUTELY AMAZING DEALS! I won a 52'' Toshiba TV for over 90% off including the shipping charges. I have won numerous Macbook computers as well. This site is the real deal auction site. You are even able to purchase products at a discount using your loyalty buck from member benefits that other sites don't offer this as a feature. Thanks Patriots

Top Critical Review

“You don't get your refund”

Anjana T.
12/13/15

I had 2 big deals: one with Metropolitan Repairs and the other with JW Home Improvements and was disappointed with both for different reasons. Metropolitan Repairs dilly-dallied too much and in the end informed me that Ms Santos Salvador left the country for family emergency and would not be able to do the jobs at my house. Big Deal tells me that it is outside of 30-day window and they cannot refund my money. Outrageous! It was Metropolitan Repairs that backed out and I have no interest in any other Big Deals. My request is simple: Give back my money and they have not since over a month. Their emails sound very professional, but I found them untrustworthy. I don't trust them anymore. With JW Home Improvement, all I wanted was to get the 200 dollar worth of work at my house, but the estimate they gave me was 1600 dollars. They can estimate what they think is the right value, but it was way outside my budget so I did not want the deal. I wanted my money back. Again, the Big Deals would not refund my money. Take my advise: Stay away from Big Deals!

Reviews (139)

Rating

Timeframe

Other

Thumbnail of user roopeshl
0 reviews
0 helpful votes
April 25th, 2016

Quality less products in this site

Thumbnail of user anjanat1
0 reviews
0 helpful votes
December 13th, 2015

I had 2 big deals: one with Metropolitan Repairs and the other with JW Home Improvements and was disappointed with both for different reasons. Metropolitan Repairs dilly-dallied too much and in the end informed me that Ms Santos Salvador left the country for family emergency and would not be able to do the jobs at my house. Big Deal tells me that it is outside of 30-day window and they cannot refund my money. Outrageous! It was Metropolitan Repairs that backed out and I have no interest in any other Big Deals. My request is simple: Give back my money and they have not since over a month. Their emails sound very professional, but I found them untrustworthy. I don't trust them anymore. With JW Home Improvement, all I wanted was to get the 200 dollar worth of work at my house, but the estimate they gave me was 1600 dollars. They can estimate what they think is the right value, but it was way outside my budget so I did not want the deal. I wanted my money back. Again, the Big Deals would not refund my money. Take my advise: Stay away from Big Deals!

Thumbnail of user jorgel
2 reviews
3 helpful votes
December 19th, 2010

Wow... I played for just little and then ran some stats on my probability of winning and the bennefit this program has over consumers, I realize its by choice but these folks are banking $75 for every dollar that is bidded. At a penny a bid, I was looking at a Ipad and realized that it was at $184.82, in bids, this translates to $13,861.00 that has been bidded. My gosh, with these type of programs, we will definitely be in a recession.

Thumbnail of user vr12
0 reviews
3 helpful votes
January 8th, 2013

Complete rip off site. False Advertising. Represent self as a discount site. At best they're a gambling site and the HOUSE wins BIG while YOU Lose. Don't trust them. Run Away! Run Away Fast!

Thumbnail of user frankm5
0 reviews
2 helpful votes
February 19th, 2011

This has to be the most misleading deal e-bay has come up with yet.At least I think they are affiliated with e-bay. I would not advise anyone with the exception of my worst enemy to take advantage of this non-deal.If I can't get this disputed through my credit card co. I'll feel like the biggest goof in the world.It reminds me of one of those claw games at the carnival that no one can win.

Thumbnail of user stl
0 reviews
0 helpful votes
April 12th, 2010

Well I had some few bucks that I could burn so, I've decided to see how this auction site works. I will report back once I've completed an auction. I am currently bidding on a Nikon D90. My user name is 'Is_This_a_Skam' LOL. You guys can probably see my name on the auction history and see if there are any bot action going on. Good or Bad I will report back and just give my feedback. 04/12/2010

Thumbnail of user davidc33
0 reviews
2 helpful votes
February 22nd, 2011

This site is a total scam! They do not have the rules explained very well at all. You pay 75 cents for each bid you make and the bids on the auctions only go up one penny each bid, so there is no way you can win or even get a decent price for an item on this website. They are making $750 for every $10 that the auction receives. They have bots that bid against you, so you can't win. Then they offer to sell you the item outright with the money you used to bid but the item is way overpriced. You cannot win on this website so beware!

Thumbnail of user nickc4
0 reviews
3 helpful votes
March 23rd, 2011

Total bull$#*! site. A pure scam/lie. They misinform the consumer by mis-stating the discount percentages when each bid token cost $0.75 cents. Example: Product retails for $10, you bid 10 times and got lucky and won, total number of bids was 20. The site will say you paid ($0.20 cents for the auction price + $0.10 cents for the bid price) = $0.30 for the $10 saving you 97% when in reality you paid 0.75 x 10 = $7.50 + 0.20 auction price = $7.70 which is a savings of 23%! Check the math on the site. The site needs to be shut down!

Thumbnail of user mikes66
0 reviews
6 helpful votes
August 31st, 2011

Whoever thought of this idea is very clever and making a serious amount of money, very much a rip off site, you pay for the bids which you could probably use 200 bidding on decent items and still not get it, everyday is the same, i-pad, tv, laptop, i-phone, the rest of the items are not worth eveing contemplaying buying.

Rip off site, best staying away and doing something else with your money.

Thumbnail of user chandlerb
0 reviews
3 helpful votes
June 5th, 2011

Wow. Wish I had read the reviews before throwing $22 out the window to buy "tokens." This isn't bidding like ebay. Every time you bid you basically throw your money (away) into a hat. So some lucky bloke (rigged participant) buys a kindle for $7.42 and I leave $22 the poorer and nothing to show for it except for this comment and a lesson learned.

Thumbnail of user rebeccal3
0 reviews
1 helpful vote
May 31st, 2011

You really can win some great deals on this, but you have to play smart. You have to look at statistics and only start bidding when you know its close to selling. The way u do that is by studying the average price that it normally goes for and then second watch bidder behavior. I have only seriously participated in 3 auctions. I've won 2 of those auctions by following the advice mentioned above. The last prize I won was an Apple Ipad 2,64 GB wireless, brand new, expected delivery date according to there system report is 6/16 - I'm Rebecca Lawson, look me up on the second to the last auction for the ipad 2 64gb black, on 5/31 - you can also look me up on Linkedin and Facebook. I'm legit.

Thumbnail of user himanshub1
0 reviews
1 helpful vote
July 14th, 2010

I tried it few times and spend quite a bit of money to do it. They have some weird system which which would let you win. It is more like lottery then anything else. And they say you don't lose as you can redeem your loyalty bucks to get a discount on diffrent things from there store where the prises are already way to high even after the discounts. So at this site only one person can win that is the owner Big Deal, believe me or waste your money and see for yourself choice is yours.

Thumbnail of user davidv5
0 reviews
1 helpful vote
January 28th, 2011

I have been monitoring BigDeal.com for the past two days because I wanted to jump in and begin bidding to see if I could pick up an iPad really cheap. After watching just three auctions, I'm convinced they employ either bots or people to keep the bidding going and take your money. Here's the only example I need to give you. I just watched a "user" spend over 7 hours of their time spending over $820 of their own money on 75 cent bids (yes, over 1000 bids) for an iPad that they DID not win when they could have purchased one in 5 minutes for $729.00 from Apple or eBay. So, do you believe someone is that stupid? I don't either. The fact is, someone or somebot is bidding in order to keep the bidding going. Bigdeal.com is obviously a scam site. I have the screen shot of the above example if you want to see it.

Thumbnail of user ge84
0 reviews
1 helpful vote
February 24th, 2010

Bigdeal.com resolved their issue with me. I promised to correct my original complaint and in exchange they let me buy a computer at the full retail price. They gave me a full credit of the money that I spent on their site trying to figure out that people are paying upfront for every bid they make towards an item. They explained that this is not a regular auction site like Amazon or EBay where you bid for free on items. I have a computer and so I am happy.

Thumbnail of user janetm3
0 reviews
0 helpful votes
June 30th, 2010

I was pulled in by the "free bucks" offer and used these to purchase a 50'' Plasma TV that I had bid on and lost. It still cost me over 600 dollars plus 87 for shipping. The box identifies it as a 720p instead of the 1080p that I ordered. There is no number given to call with errors/complaints and although I did locate another website with a possible contact number, I have still to hear from them. This is not good business.

Thumbnail of user steveg2
0 reviews
0 helpful votes
May 25th, 2010

I signed up for this site in good faith, thinking it was actually an auction site. What it is is nothing more than a disguised casino, which uses the good name of Apple, Dell and others to disguise its consumer fraud practices. It's the very worst of what the Web has to offer and people need to be forwarned about this service.

The investors in this company should be ashamed of themselves for having their names associated with such a service.

Thumbnail of user joelm5
0 reviews
2 helpful votes
April 5th, 2011

Be forewarned. You're buying bids, not items. Plus, you'll never win since the auctions only go up 1 penny at a time (and that'll cost you $0.50 per click) Stay away, horrible website and customer service!

Thumbnail of user beverlyh
1 review
0 helpful votes
April 1st, 2010

I have only had one experience with this website and I thought it was going to be a horrible one. I did not understand the way this site works as compared to EBay and when I joined and saw 50 bids at. 75 ea. Charged to my bank acct., I was very upset. I sent email immediately following the blunder, asking for a refund, explaining my misunderstanding of how this site works. I received a reply within 24 hrs. Informing me that my refund had been issued minus. 75. I cannot say how relieved I was and appreciative of not losing $37.50. After all the negative feedback I had read, I expected the worst. Beverly

Thumbnail of user cheryll5
8 reviews
16 helpful votes
March 1st, 2011

I was tricked because they claim repeatedly that you cannot lose because they applying non-winning bids to special purchases, so their are no losers at thei site. What a joke!

I had $126 in these back-up bids. It turns out that they re worthless. They are to be applied to 5% discount for items that you pay full price for -I am going to try to reverse these charges with my bank bank, due to fraud. I have never done this before.

Thumbnail of user philb2
0 reviews
1 helpful vote
July 9th, 2010

I feel incredibly ripped off. The site does a terrible and MISLEADING job at advertising 80% off deals when in reality it is not factoring in the cost of your bidding which brings it up to barely any percentage off RETAIL. Furthermore your "loyalty bucks" get you discounts on nothing but crap. Stay as far away from these swindlers as you can.

Thumbnail of user cassandrad
3 reviews
2 helpful votes
August 14th, 2012

Can't complain about this one. Been using it for a while and has never disappointed.

Thumbnail of user daving
0 reviews
2 helpful votes
February 28th, 2010

Absolutely horrible. My brother-in-law lost $500.00 the first weekend, and won two auctions that he saved very little money on. Becoming a part of bigdeal.com is the first step to wasting money on a website that uses computer generated bids to run the price of an item up so you cannot get a big deal... ever. If you are trying to save money, believe your instincts when they tell that getting 90% off a 27-inch iMac sounds too good to be true... because it simply is. You are very unlikely to save money using this site. Please stay away for your own good.

Thumbnail of user joes19
0 reviews
1 helpful vote
August 26th, 2010

Its a scam. There are BOTS that will always out bid you and in the end no one is getting 98% off of anything. Don't waste your time.

Thumbnail of user miker22
0 reviews
2 helpful votes
June 3rd, 2011

Those of you who refer to "bots" bidding on auctions: every bidder has the option to engage an automated bidder to post bids for them. It's limited at 40 bids and, often times, several bidders on the same auction are using them. Using the auto bid system is one of the strategies of winning on the site. Big Deals makes A LOT of money, that's true, enough that I don't think they need to scam anyone. If you log in, buy a few bids, try to win a TV for $30, of course you'll be out of luck. There are strategies to winning items at a low price and it works for me. I've won a Kindle, a MacBook, several zip drives, etc. Like anything else in life, if you walk in blind and hand them your money, they'll gladly accept it from you. Here's a tip: if you want to win a $600 iPhone, make sure you have $600 worth of bids to fire at the auction. If you win, whoopee, you got a great deal. If not, you can buy the item for the cost of your bids plus shipping. Yes, the retail price is a little higher than regular web deals, but that's the trade-off for taking a shot at a 95% discount, which happened for me the first day I bid, here. PayPal has their revenue gates open to the site (and they've closed them to many penny auction sites). That lends some credibility to their business tactics.

Thumbnail of user stellad4
0 reviews
0 helpful votes

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