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Betterment has a rating of 3.25 stars from 4 reviews, indicating that most customers are generally satisfied with their purchases. Betterment ranks 139th among Personal Finance sites.
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Really happy with the services and helpful staff. Nothing else to add to this. Honestly, i'd improve nothing.
Their service department is excruciating to deal with. My first issue took 6 weeks to resolve. My 2nd issue - well, I gave up after 3 weeks. Trying to get your money out of Betterment is another terrible ordeal. How can a company that handles so many millions have a service department that rivals Bankman-Fried's for sloppy, half-hazard service?
Really happy with the services and helpful staff. Nothing else to add to this.
Honestly, i'd improve nothing.
Their service department is excruciating to deal with. My first issue took 6 weeks to resolve. My 2nd issue - well, I gave up after 3 weeks. Trying to get your money out of Betterment is another terrible ordeal. How can a company that handles so many millions have a service department that rivals Bankman-Fried's for sloppy, half-hazard service?
Tip for consumers:
Make sure you never have an issue that required customer service, and plan for a lengthy withdrawal process.
Products used:
Fidelity
Betterment.com is a new online investment site that is very different than other online brokerages. Designed to work like a savings account (but not FDIC insured, these are investments in stocks and bonds), Betterment is meant to generally offer a better return on your money than an online savings bank. As you 'deposit' money, Betterment.com invests your cash in a portfolio of stocks and bonds that have been meticulously researched to offer good returns and low cost. But you don't pay any trading costs for these stock/bond purchases. So you've saved enough for a down payment on a new car? Make a withdrawal from Betterment and pay nothing in 'sell' costs. Betterment draws its fee from a quarterly 0.9% 'advisory fee' assesed to your account. There is no minimum balance to open an account with Betterment. The company offers an automatic savings plan. When I have had need of customer service, both the phone and online people have been very helpful. Bottom line is, I have found Betterment to be a great service so far, and the fee is minimal for the amount I am investing. It is probably not for everyone, but if your intention is to get a better return for your money while saving it up for a large purchase, I think Betterment is a great option.
Give this site to your younger siblings, its a way to get them at least aware of what they can do with their money. But thats about it... however, i guess that has a good value so they get 3 stars.
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