• Badoo

Badoo

Overview

Badoo has a rating of 1.44 stars from 607 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Badoo most frequently mention fake profiles, credit card, and phone number problems. Badoo ranks 575th among Social Network sites.

  • Service
    90
  • Value
    89
  • Shipping
    22
  • Returns
    22
  • Quality
    79

This company does not typically respond to reviews

Positive reviews (last 12 months): 8.3%
Positive
3
Neutral
0
Negative
33
59
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Several people have complained of Badoo being a fraud and inappropriately charging customers from their credit card.
  • It means NO phone number, NO email adress, NO names.
How would you rate Badoo?
Top Positive Review

“The user-friendly interface provided me with a seamless journey right from the moment I signed up.”

Lucas D.
2/20/24

As a newcomer to the online dating scene, I was initially apprehensive about navigating through various platforms. However, my experience with badoo completely shattered any doubts I had. The user-friendly interface provided me with a seamless journey right from the moment I signed up.

Top Critical Review

“Den”

Robert M.
1/1/24

I was a paying customer for less than a week before I deleted my profile. Baddoo is a haven for criminals and scammers. Every single person that contacted me was a scammer and not from my country even though had the filter set to a 50 mile radius. When I viewed the scammer's profile they were years old, which told me Baddoo does not police their site and made a den of thieves. This site is not safe and should be banned from the United States.

Reviews (607)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (44) phone number (22) customer service (29) bank account (16)
Thumbnail of user koalminer2000
1 review
0 helpful votes
January 1st, 2024

I was a paying customer for less than a week before I deleted my profile.
Baddoo is a haven for criminals and scammers. Every single person that contacted me was a scammer and not from my country even though had the filter set to a 50 mile radius. When I viewed the scammer's profile they were years old, which told me Baddoo does not police their site and made a den of thieves.
This site is not safe and should be banned from the United States.

Service
Value
Thumbnail of user gabbyr47
1 review
0 helpful votes
February 13th, 2024

I pulled a Truthfinder report on myself out of curiosity and I was linked to having a "Badoo" account. I have NEVER been on this site and I did NOT sign up for one. Someone is using my information and images on their site. I have contacted "Badoo" support and provided the link. I sincerely hope this gets resolved ASAP! Not cool.

Tip for consumers:
SCAM

Products used:
FAKE PROFILE

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Thumbnail of user gregoryw392
1 review
4 helpful votes
July 26th, 2021

I've been on Badoo for about 2 years but recently when I tried to unlock premium I got charged but never received it. I'm very disappointed because they make it so hard to contact them through normal procedures like email or text. Everywhere I looked online just directed me to other websites or more BS. This is the reason I avoided other websites but now it seems to be a general practice with all these websites, like the read charge just to see if someone is actually reading your text. I guess it doesn't matter anymore that there are people really trying to connect, they just want there euros/dollars. I'm not sad about losing my €2.10 but I will be reporting them to the proper authorities for a scam as it apparently happens more often than not. The End.

Thumbnail of user manelm
Badoo H. – Badoo Rep

Hey Gregory,

We would never want any of our users to feel this way. We are sorry that this service was not delivered, we would hate to think you have been trying to contact us for ages. You can always reach us on@BadooHelp on any social media form and we will always be in contact within 6 hours.

Please do reach out to us with your registration details and we can resolve this issue together.
Hope to hear from you soon.

-BadooHelp

Thumbnail of user pierrew51
1 review
0 helpful votes
February 14th, 2024

Badoo is a scam, they collect on your card and even when I wrote to not renew, they took more money.
Also, I paid to read and write but half the women just block you

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Thumbnail of user kanishschneweispouf
2 reviews
0 helpful votes
February 20th, 2024

As a newcomer to the online dating scene, I was initially apprehensive about navigating through various platforms. However, my experience with badoo completely shattered any doubts I had. The user-friendly interface provided me with a seamless journey right from the moment I signed up.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ashleya32
10 reviews
15 helpful votes
August 3rd, 2020

Yes, this site is prone to get some scammers or fakes. However, I've had a lot less issues here than other sites. I've managed to meet some great people and I've recommended it to friends. These people were educated, charming, and being a busy student then professional; I felt I wasn't just seeing the same jobless duds as on other sites. They get 4 starts because I wish there were ways to prohibit messages from people based on amount of words used. Getting,"hey, hi, sup" only is irritating. Also, i had issues with 1 guy creating 12(literally, 12) profiles to stalk me. If they could block based on IP address it wouldn't be so bad.

Thumbnail of user manelm
Badoo H. – Badoo Rep

Hi there Ashley,

Thanks so much for your review- it's great to hear that we're getting it right and we're so pleased that you made some great connections on our platform.

Please know, however, that we do not tolerate rude or inappropriate behaviour on Badoo, which includes the harassment you experienced from this user. We're so sorry that this happened on our platform and we'd like to look into it. Please report this user's profile to us and our 24/7 moderation team will investigate immediately.

Thanks again for your review and for being a member of our community!

- BadooHelp

Thumbnail of user satoshiroshia
1 review
1 helpful vote
January 11th, 2024

I thought of this app as a better alternative for Tinder. But I've bleen blocked 3 times on this app for no particular reason. Even though I certainly didn't do anything wrong - I wasn't rude to anyone, my pics were fine with no nudity or any ads, I took a selfie to confirm my account as the system asked, I even purchased some additional packages to get this app work properly several times, and I certainly wasn't involved in anything illegal like selling drugs, texting to minors etc.
This is a dating app, right? So if my "Hi, can we get acquainted?" is interpreted as "sexual harrasment" then this is anything but a dating app. Or do you expect your users to hold conversations like some robots or monks in order to avoid some 'taboo' words? As I see, this is an app where you can get blocked for any reports from any users, even if you try to be as nice as possible. They can report you for no reason, just because 'you're not their type', and the system will then block your account for the report that is completely unfounded in nature.

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Thumbnail of user maxk207
1 review
0 helpful votes
February 17th, 2024

I am using Badoo on PC and first they crippled the portal so it looked like $#*! on PC and now they changed authentication method from username/password to sending verification email. Except they don't send any email. I checked spam and searched inbox. They never sent any email. So they effectively locked me out of the Badoo account. Site is run by bunch of idi0ts.

Thumbnail of user outisx
1 review
2 helpful votes
December 1st, 2023

Filled with fake accounts that constantly delete themselves. Most profiles that are 'near' you are actually in South America or SE Asia. App charges you for the littlest thing. Such a blatant scam. I can't believe this is allowed

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Thumbnail of user phoenixc22
1 review
1 helpful vote
December 4th, 2023

First, let's pull the coat on the plethora of scammers and fake profiles on this site. Badoo takes no security measures to prevent these fraudulent profiles. Infact, this has become a breeding site for leeches and parasites alike, and badoo helps to feed them.
Now let's talk about how Badoo steals money from members and legit profilers by mysteriously and surreptitiously losing a member's information and blocking their profiles after Badoo has charged money on a members account. If it smells like crap, it's definitely $#*!!

Service
Value
Thumbnail of user bills2386
1 review
0 helpful votes
March 9th, 2024

It seems all these guys are looking to hook up off this site and getting the run around they're getting scammed, and reporting fake profiles. I learned from industry reports that the males on any date site ratio to females is about 80 to 1 on the straight sites and about 300 to 1 on the purported hookup sites. You have better odds in a crowded bar. If I want a hookup I go to the sites where I can do just that whenever I want to and leave these phoney sites alone. It always seems these users credit cards get overcharged and hit with recurring charges which I don't doubt. I can't for the life of me figure out why people who want a little sugar honey avoid the real deal and sign up on a phoney site.

Value
Thumbnail of user webbak77
1 review
1 helpful vote
December 7th, 2023

I met this guy on Badoo and his name was Jason and we talked for weeks everyday all day and I found out he was married and his name wasn't Jason but Alex Hays and it was embarrassing and humiliating and hurtful. You can basically put whatever you want on this site and if you are a good person you will be a target for these people.

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Thumbnail of user lmcsimplicity
1 review
0 helpful votes
December 30th, 2023

Infiltrated with scammers using Chinese women pictures. They chat you up with fake background, pictures etc. trying to get your to do online business or invest in phoney markets so you've to transfer $ to them.

Thumbnail of user alip116
1 review
0 helpful votes
March 10th, 2024

This is very bad and untrustble company.because if someone like another and you living and blocking thire accounts.

Thumbnail of user blowm12
1 review
5 helpful votes
September 22nd, 2023

It is Friday, Sept 22,2023.
I signed up on Tuesday of this week, 9/19/23... and immediately got messages from some inappropriately young, incredibly good looking, obvious fake profiles.
So, on to the real activity after deleting all of the immediate crap.
The one huge problem, is there really are very few women on the site.
Most are not in the area their profile states... and are just looking for $$$.

I'm shocked at how bad it is...and have deleted the app entirely.

Good luck...

Thumbnail of user krystalg118
1 review
0 helpful votes
December 4th, 2023

I cannot believe the audacity of this app. I downloaded it and signed up for a free trial. Within the first hour I noticed a lot of unsavory people that there would be no way I would date so I deleted my profile. Not just uninstalled but DELETED. So at that point you would think I wouldn't get charged, well I was wrong. I got hit with a pending charge. Immediately contacted them, on October 4th. Somehow that charge got dropped. Then I got charged on the October 10, 11, 12, and 14th. My first email back from them, well it looks like you don't have an account is what they said. EXACTLY. Next email was can you show proof that you got charged, all the personal information that I didn't want to send but I did. Then I got a response of my email with my card information duplicated back to me. 10 days later I got a "Sorry for the delay...I can absolutely look into this for you. To help us locate the transaction, could you please let me know the following details?

- The last four digits of the credit card used to make the purchase
- The type of card used (e.g. Visa, Mastercard, American Express)
- The date of the transaction
- The card expiration date
- The name printed on the card" message. Mind you I've already done this.

So today another email. "I'm sorry for the delay in responding to you.

I've taken a look at this and can see that you you got lifetime premium as a promo deal.

Please let me know if I can help with anything else."

Uh yeah you can give me my money back. Lifetime premium? First off are you saying your giving me a lifetime premium for free or are you saying I signed up for it. The answer is no I don't want either. Just give me my freaking 36 something dollars back this is RIDICULOUS.

MOST RECENT email as of 1 hour ago. I got the what card did you use email. I have never dealt with a more scammy website app ever. I've already cancelled that card replaced it and contacted my bank. I hope you guys get sued.

Thumbnail of user johnz1485
3 reviews
0 helpful votes
October 23rd, 2023

This app sucks. I've had 5 or more fake ladies, try to contact me with fake profiles. They do a lousy job. This company

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Value
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Returns
Thumbnail of user valentinl20
1 review
6 helpful votes
February 15th, 2023
Verified purchase

Bought a lifetime VIP from them. And I was blocked after a few days of use. Allegedly for indecent behavior. Although there was nothing like that. I want my money back! I will sue this fraudulent company and write hundreds of negative reviews on all possible resources. These are scammers! Never buy VIP from them. Then they just block you! Give me my money back!
I will be suing them for libel and fraud.

Tip for consumers:
never buy vip account from them

Products used:
dating

Service
Value
Quality
Thumbnail of user jakeb411
1 review
2 helpful votes
September 20th, 2023

Since January, Badoo Europe has become massively infested with AI-generated fakes - there are thousands. There are also active hackers, scammers, thieves, & dangerously illegal aliens - but Badoo has taken no action against most complaints. I have screenshots of literally hundreds of AI fakes, but have to Photoshop out my identity 1st.

Tip for consumers:
Dangerous site, even with extensive computer protection.

Products used:
Dating service

Service
Value
Quality
Thumbnail of user joh12093
1 review
3 helpful votes
December 7th, 2016

I joined Badoo last month and it's been okay. Some things I love and others get on my nerves a bit. I've been using wejustfit.com for best part of a year now so im more familiar with that site and had a lot of good dates, but someone told me that adding another site to your list of memberships really helps. I can see that of course, it definitely makes good sense. Im not sure if ill keep badoo as my second subscription long term but it's fine for now.

Thumbnail of user edwarde137
1 review
34 helpful votes
February 1st, 2020

I was charged twice for the same transaction (that I did not authorize). 2 transactions at the exact same time. Badoo billing practices are illegal. The use many sneaky tricks and fraud people. I set my account to never auto-bill me, but there are too many built-in deceptive ways to trick users spending. Paypal declines all requests for refunds because badoo has "proof" that you entered an agreement with them.

Thumbnail of user manelm
Badoo H. – Badoo Rep

Thank you so much for reaching out to us about this.

We understand your frustration but we would never take payment without consent. It is possible that you did not cancel your subscription according to the terms you agreed to when you made the original purchase. When you link your payment details to your account, you're asked to confirm that you've read and understood that doing so would enable you to make pre-authorised purchases using this payment method.

However, we understand how frustrated you are in this situation so we'd like to assist you further. Please message our support team on Facebook or Twitter@BadooHelp and a member of our team will be with you shortly.

We look forward to hearing from you,
Badoo Team

Thumbnail of user matthijsh10
1 review
28 helpful votes
January 25th, 2020

Badoo uses pre-ticked check boxes to trick users into buying things they didn't intend to. This is in breach of British and EU regulations.

I complained to customer service, but they just stopped replying after a while.

However, after I alerted my bank that I had been subjected to internet fraud, I got a full refund of my credit card purchases.

The great thing about this is that Badoo will lose their standing with credit card companies over time.

I used the enclosed picture as proof.

Thumbnail of user manelm
Badoo H. – Badoo Rep

Thank you for reaching out to us.

I'm sorry to hear that you feel this way. While I understand your frustration, please be assured that we would never take payment without your consent. Consent is always given before auto-top up is activated, it is an optional service that can be cancelled at any point therefore we are well within regulations. Also, when you make or pre-authorise your purchases on Badoo, you agree to the terms which are set out to you.

However, I am happy that your bank has decided to process your refund. I hope that this resolution is to your satisfaction.

Thumbnail of user mathew.ensor
1 review
0 helpful votes
January 19th, 2024

This is the worst dating site ever they blocked my account for something I didn't do and won't reactivate it people be careful with this site they can screw you over worst dating app every don't go here

Thumbnail of user adamg442
2 reviews
6 helpful votes
July 24th, 2020

I only joined yesterday and paid £3 for badoo premium as it states that i would ve able to chat to woman so paid the £3 and sent message to one woman and it went to a page today to pay for more credits so i thought may be another service so i havs now paid for this so to chat to all. Womem but the £5 was only to chat to thst woman because i went to chat to another woman it come.up with the same message having to buy more credits. Bloody hell this is a scam so i am going to report this to FCA so no one else gets scammed like this. I am on match and i because I'm new they offersd me a one cost of £30 for a period of 6 months so this is £5 per months ans chatted to a few women now so this Badoo is not a dating website its just a money making scam

Thumbnail of user manelm
Badoo H. – Badoo Rep

Hi there Adam,

We're sorry to hear that you're having trouble with billing on Badoo. We're happy to look into these transactions for you! If you'd like, please reach out through a private message with your registered email address or phone number so we can locate your account and help you out.

- BadooHelp

Thumbnail of user jasong1234
1 review
9 helpful votes
January 22nd, 2022

I spent £1.90 on premium for 1 day.
I check my bank account a few minutes later to see that they've taken an additional £39 for 'credits' that I did NOT authorise, want, or get any request to purchase. I've submitted an unauthorised payment ticket with paypal. Hopefully I can wash my hands of this soon.

For your own wallet's safety, don't touch Badoo's premium service.

Thumbnail of user manelm
Badoo H. – Badoo Rep

Hello Jason,

Sorry to hear about this, but we would love to help you. Please contact us on social media@BadooHelp, with your registration details so we can take a look at it right away. We look forward to speaking to you.

-BadooHelp

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Badoo - chat, date and meet with over 450 million people. Join our community and make friends in your area.

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Thumbnail of user manelm
Badoo H.
Badoo Customer Service
Typically does not respond to reviews

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1.4
607 reviews
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