• Baby Supermarket

Baby Supermarket

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Overview

Baby Supermarket has a rating of 4.55 stars from 38 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Baby Supermarket most frequently mention customer service. Baby Supermarket ranks 17th among Baby sites.

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What reviewers want you to know

Positive highlights

  • I contacted customer service and they were very helpful in contacting the company to replace the doll.

Critical highlights

No critical highlights yet

How would you rate Baby Supermarket?
Top Positive Review

“Fast free shipping, what more could you ask for?!”

Charlie W.
3/2/17

Best price I could find on the high chair I had been eyeing, add fast and free shipping and you've got one happy customer! Happy to support a smaller business too instead of using amazon. Thank you for the excellent service!

Top Critical Review

“Scam”

Sherry T.
6/12/20

This place is a scam stole my money gave wrong tracking info I reported to the police they are 100% scams thieves how dare you take things from a baby I have proof that this is a scam website just to take your money the email is fake the phone number is fake an they give you someone else's tracking number an you do not get any items I preferred a car seat an never received was just straight scammed

Reviews (38)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (5)
Thumbnail of user charliew48
1 review
13 helpful votes
March 2nd, 2017
Verified purchase

Best price I could find on the high chair I had been eyeing, add fast and free shipping and you've got one happy customer! Happy to support a smaller business too instead of using amazon. Thank you for the excellent service!

Thumbnail of user sherryt251
1 review
11 helpful votes
June 12th, 2020

This place is a scam stole my money gave wrong tracking info I reported to the police they are 100% scams thieves how dare you take things from a baby I have proof that this is a scam website just to take your money the email is fake the phone number is fake an they give you someone else's tracking number an you do not get any items I preferred a car seat an never received was just straight scammed

Thumbnail of user arianag6
1 review
13 helpful votes
May 10th, 2017
Verified purchase

Very pleased with my purchase. I was offered a coupon that saved me %10 and not only was shipping free but it was very quick. I received my dock a tot within 5 days. I was also excited about to the option to use Amazon pay. It made the transaction quick and easy

Thumbnail of user donag3
1 review
22 helpful votes
July 27th, 2017
Verified purchase

I've never placed an order and have it delivered that quickly in my life not mention free shipping on a product that weighs about 35lbs. I thought it was a scam cause it was expensive and I've never heard of the store. I'm so happy with the service that whatever I can buy for my baby will be bought from them. Thank you, Thank you, Thank you a million times

Thumbnail of user jessicat91
1 review
11 helpful votes
March 30th, 2017
Verified purchase

After having an order suddenly cancelled from another larger retailer I found what I wanted here and cheaper! Shipping was very fast. Communication was good. Items came and I am super satisfied.

Thumbnail of user suzanneb43
1 review
0 helpful votes
March 9th, 2017
Verified purchase

Would order from here again. My daughter loves the item. Super fast shipping. Easy to order and to track package. Great communication with this company..

Thumbnail of user jeffs226
1 review
1 helpful vote
April 14th, 2017
Verified purchase

Great retailers that shipped my item fast and provided updates the whole way to my door step. I would recommend them to anyone.

Thumbnail of user tj187
1 review
13 helpful votes
January 6th, 2017
Verified purchase

I had to scramble to find an item last second because this place sold me a hard to find toy but didn't actually have enough. They said their power went out and therefore their inventory was out of wack. I bought it online, how does the power effect a store? I dont know but either way, I was very very unhappy.

Service
Thumbnail of user philipg31
Philip G.

We apologize for the inventory error, which can be caused by humans as well as computer outages. We did respond very quickly, order was place after hours on 11/28 and we notified you on 11/29. Again we apologize for selling out or the item.

Thumbnail of user amye48
1 review
12 helpful votes
August 17th, 2017
Verified purchase

Needed to replace a car seat immediately and found what I needed at a lower price than Amazon. Everything from ordering on the website, to getting feedback and questions answered on the website was smooth. I was also shocked how quickly the delivery was processed and shipped on the same day... even quicker than Amazon Prime!

Thumbnail of user vickiek6
1 review
16 helpful votes
January 5th, 2017
Verified purchase

The item I ordered wasn't available so I received a phone call from Baby Supermarket and was offered something better. I can't say enough about this company and their service, it doesn't get much better than this.

Thumbnail of user sarahb268
1 review
13 helpful votes
January 5th, 2017
Verified purchase

I ordered the Adora Babydoll online. Wonderful fast service! I gave the doll to my daughter for Christmas and she loved it. Problem was the arm came off right away. Like it wasn't sewn very well. I contacted customer service and they were very helpful in contacting the company to replace the doll. So they were very helpful even though the doll was not good quality.

Thumbnail of user noram25
1 review
11 helpful votes
April 9th, 2017
Verified purchase

Much appreciated customer service, and efficiency with keeping me up to date about my delivery and it getting to me smoothly and timely. Thank you!

Thumbnail of user sandyv18
1 review
0 helpful votes
May 26th, 2017
Verified purchase

I purchased the dock a tot chevron cover and I had it shipped and it arrived very quickly. Thank you!

Thumbnail of user selvan
1 review
13 helpful votes
July 31st, 2017
Verified purchase

Items were at great prices. There was great comms throughout and prompt despatch to match. Overall great service.

Thumbnail of user courtneys85
1 review
1 helpful vote
August 4th, 2017
Verified purchase

The swing is excellent and works exactly like the picture shows. The customer service was even better!

Thumbnail of user margaj1
1 review
10 helpful votes
January 5th, 2017
Verified purchase

I bought the baby for my granddaughter. It's a beautiful baby and she loves it.

Thumbnail of user sheilaw42
1 review
0 helpful votes
March 20th, 2017
Verified purchase

Everything with my order was wonderful, from the email follow ups, to the status updates automatically sent throughout the process. Would order again from them in a heartbeat!

Thumbnail of user dianeg58
1 review
0 helpful votes
January 5th, 2017
Verified purchase

Ver bad... Never show there again. I called to get a price match and you would not do it. Will never shop at your store again. Your toys are way over priced

Thumbnail of user arzuc
1 review
0 helpful votes
July 28th, 2017
Verified purchase

The service was prompt, and I was kept informed about the progress. One thing to keep in mind if you are in a rush is Fedex 2 day shipping is not a true 2-day shipping if you buy in the second half of the week since they don't deliver over the weekend.

Thumbnail of user meghang4
1 review
8 helpful votes
February 20th, 2017
Verified purchase

The customer service was great! Would recommend this company to any other mommas out there! They addressed all my concerns and replied back within minutes

Thumbnail of user jr277
1 review
0 helpful votes
January 5th, 2017
Verified purchase

First time to utilize this company and was very pleased. Was surprised how quick the product was shipped.

Thumbnail of user kevins200
1 review
0 helpful votes
January 5th, 2017
Verified purchase

Grand daughter loved her and does not want to put her down

Thumbnail of user jordanc52
1 review
9 helpful votes
June 12th, 2017
Verified purchase

Looking to complete my Chuggington train Collection and this place had what I was looking for less price Excellent Place

Thumbnail of user robertw315
1 review
0 helpful votes
January 23rd, 2017
Verified purchase

This was a great online buying experience I am waiting to receive the baby bed I bought. Looking forward to more purchases from Baby Supermarket

Thumbnail of user catherinew51
1 review
0 helpful votes
January 5th, 2017
Verified purchase

It's the first time I've ordered and very happy with the product. Very fast delivery

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About the business

Shop for the best baby beds, car seats, strollers, baby nursery gifts, toys, dolls. Free Shipping is available. More Choices. Low Prices. Best Quality.

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