ASOS Questions & Answers

Hello Em, Yes it is true. The site has very poor delivery and customer service. I do not recommend it.

Doubt it, I don't think they sell any knock off's. Depending on the print you got, some of them don't have stripes. Hope that helps.

No. If anything it has gottten worse.

Complain about Asos through the Retail Ombudsman, if more people complain about companies like Asos they will have no choice but to improve their service to their customers.

No. They will find 101 reasons to screw you out of your money

Look, as I wrote here I shopped with them many times and I was never disappointed. I don't know where you buy from, but I live in Italy and it doesn't take more than 4-5 working days for them to deliver the package. If you're concerned about the quality, well, it's not really top-notch, but considering the price it's really good (you can't expect Max Mara quality from a shirt you paid 20 euros). As for the fit be careful because those are UK sizes and they are definitely NOT vanity sizing! Meaning: when you read "model pictured wears UK 8" you may think "they're lying, she's clearly a 6" but they're actually not in most cases. I have a body similar to that of most of their models, I ordered size 6 twice and it was a tiny bit small. So size accordingly. All in all I trust them and I like their product. Perfect low-cost site to shop from online.

It depends on where you live I guess? I live in Iowa and most of the times it says it ships from New Jersey. The longest time it ever took to ship to me was 7 days but I've received it in 4 before

Do not buy anything from Asos. Very bad quality and customer service

Their products are good. I have been buying from them for a long time. What you see is what you get.

In my experience, I have ordered three times off of Asos, and all three times my order was extremely late (by up to a month), they have apologised and guaranteed it won't happen again every time but it always does.