• AnotherFriend

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Overview

AnotherFriend has a rating of 1.29 stars from 52 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AnotherFriend most frequently mention credit card, premium membership, and customer service problems. AnotherFriend ranks 677th among Dating sites.

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What reviewers want you to know

Positive highlights

  • Just found out they supspened my account again for asking a ladie if she would like my phone number.

Critical highlights

  • I don't really want to have to give up my email address.
  • But im sure there are decent people on it But trying to sort the wheat from the chaff is near impossible CRAP!
How would you rate AnotherFriend?
Top Positive Review

“ANOTHER RIP OFF..”

sean d.
7/4/15

I finished with this site. Just found out they supspened my account again for asking a ladie if she would like my phone number. Rip off Ireland again..

Top Critical Review

“Dreadful experience”

Liz F.
2/18/20

Decided in January 2020 to try out the site for one month, the choice was not great so a month was enough, however I discovered that they took money from my visa without asking me first. I contacted visa and had the site blocked from withdrawing more money and sent an email to them which they did not respond to instead they blocked me from the site. Then I really let them know how I felt. Has to be the worst experience I ever had, avoid at all costs.

Reviews (52)

Rating

Timeframe

Other

Reviews that mention popular keywords

email address (5) people (14) phone number (4)
Thumbnail of user lizf138
1 review
3 helpful votes
February 18th, 2020

Decided in January 2020 to try out the site for one month, the choice was not great so a month was enough, however I discovered that they took money from my visa without asking me first. I contacted visa and had the site blocked from withdrawing more money and sent an email to them which they did not respond to instead they blocked me from the site. Then I really let them know how I felt. Has to be the worst experience I ever had, avoid at all costs.

Thumbnail of user bernadettef41
2 reviews
9 helpful votes
September 15th, 2020

Do not subscribe by card to this site. For a start it says 24 95 a month but they take two further payments so you pay double that amount monthly. I cancelled by email. They replied saying write above the line. Each time I sent email they came back saying write above the line. There is no line. Now they have taken payment in August and September. Im in process of trying to get bank to take back last two payments. This site is conning people. I dont think the ombudsman deals with dating sites. You can go on dating sites and still use it without paying and if you do pay you've no problem cancelling. Anotherfriend has changed ownership it says on their page. I got such a vile abusive text from a man in kerry I decided to leave after couple of days... check online reviews before signing up to pay for anything online. Dont feel embarrassed they hope you will feel too embarrassed to go into your bank but my bank has been extremely helpful

Thumbnail of user johnb2581
1 review
24 helpful votes
May 16th, 2019

Hi could any1 advise on how to completely delete my another friend account? I have tryed contacting them regarding this but no answer

Thumbnail of user deirdrec35
1 review
2 helpful votes
June 6th, 2020

I had not been on the site for over six months. I got an email saying I had mail so out of curiosity I had a look. Just a look at my profile! I didn't send an email or try to view any profiles. A few months later I noticed that 24.99 was being deducted from my account every month. Despite the fact that I did not sign up to Premium membership or request this, AF just began taking money from my account with absolutely no authorization. They had my card on file as I had been a premium member previously. They refused to return the 125 they had taken fraudulently. A very dishonest site.

Thumbnail of user oliviav11
1 review
2 helpful votes
November 27th, 2018

They banned me for nothing, I didn't break any rules (T&C's) and they suspended me. The "support" email address ignores me permanently, no answer from them at all. Regret to find them, cannot be careful enough online.:(
Sorry, Ireland, bad reputation.

Thumbnail of user elizabethm491
1 review
7 helpful votes
August 16th, 2018

Encountered a number of men who would be in the age range that I would be considering only to discover on a number of occasions that they lied about their age by up to 10 + years.
They can rapidly detect an email with any personal data included however they cannot seem to intercept emails (1st messages) which were so filthy I felt violated.
Out of the number of websites that I have tried, this is by far the bottom of the barrel.

Thumbnail of user barryo25
Barry O.
1 review
1 helpful vote
April 12th, 2019

Their algorithm is terrible , it sees all series of numbers ,price of a house , car, age ,birth date ,etc as an "attempt to contact" reads it as a telephone number, street address etc.At least in the past you could question the call and they would review it....not any more.

Support services is non-existent under the "new management ,see above] you can not question the decision or ask them to review it ....never would become a paid member again.

Too many fake 35 year old female PROFILES contacting males and the fakes including their contact info in their non paying PROFILE , Support Services notified and they ignore it but "boot" you because you used a series of numbers not any violation of rules .

Thumbnail of user maf4
1 review
5 helpful votes
December 8th, 2018

Someone from the team posed as a user looking for a soul mate. He gave me his contact details. When he did not receive my message, he wrote to me again on the site asking if I had received his contact information. So I emailed him. Guess what... as soon as I did that my account got suspended immediately. They asked me to go premium in order to read my messages. What a rip off! I pity those genuine people looking for friends / relationships. This site uses dirty tactics in order to get your money. Be careful of those fake profiles trying to give you their contact information. You will get banned for no reason.

Thumbnail of user tomc220
1 review
6 helpful votes
April 15th, 2018

Very hard to communicate without getting banned! Didnt break rules and was suspended twice. Very expensive for the service. Very small user base from my time on the site.

Thumbnail of user hughm34
1 review
11 helpful votes
August 29th, 2017

Fully agree with ALL comments left here! They are a total Rip Off Ireland as usual.
Boasting ******* members but at peak time have barely 600 online. Thats the population of a small village! They use the most dirty methods to get you to pay even using women to contact you and tease you into sexual encounters that never happen. Creates fake profiles by the dozens 24/7 you can see them bottom left on the page under "new members" Everything with a 37F or 37M in the end is fake!
Avoid a female user called "misssweety" She is the main cockteaser!

Thumbnail of user ginoc19
1 review
4 helpful votes
June 4th, 2018

Joined to suss it out, never went premium. Got a message from a lady and after a brief exchange I sent my phone number... as you do... next thing my account is suspended. The only way to do this is to intercept private messages... BIG BROTHER!

Thumbnail of user seand29
1 review
16 helpful votes
July 4th, 2015

I finished with this site. Just found out they supspened my account again for asking a ladie if she would like my phone number. Rip off Ireland again..

Thumbnail of user sandrao7
1 review
25 helpful votes
February 8th, 2015

Bloody rip off, how can this be allowed to go on, not sure if you talking to a computer or real people, you get to message them and then you are blocked and always asking you to pay money to continue, i will spread the word on sites and will email the irish news papers to tell them them to warn people of this sham of a site, playing with people's feelings, you money making fu-kers

Thumbnail of user kenl26
1 review
20 helpful votes
August 10th, 2014

A site whose whole purpose is to get you to part with as much money as possible using devious and unscrupulous methods, I was one of those unfortunates who became a paid member but when I realised the “fine women” that were contacting me were but fictional characters developed by the staff of Anotherfriend I reverted to standard membership because what was said is true there is some genuine members there and I enjoy the banter but I would advise against giving a company that lies and deceives money.

Thumbnail of user bm89
1 review
7 helpful votes
February 10th, 2017

Badly and cheaply put together website. Appalling lack of security. Wanton abuse of member data. Manipulative payment processes. Shows people online when they are not online. Messaging is just the greatest mess ever - does not keep inline conversations so interaction between two people generates a new conversation each time a message is sent - this is just awful - basic low level programming and site build. Clunky outdated interface generally - not one bit intuitive or easy to use. Randomly generates 'new' accounts against old email addresses to try to lure back old members. Stores Financial information and bills in advance on a recurring basis without consulting members. Bills for add-ons that have not been requested and blatantly insists that members must have clicked on the added features therefore cannot have a refund. Requires specific email to support to de-activate a profile but does not advise that it is also required that a member request absolute removal of all data - specifically - email, card data, photos etc, in compliance with data protection law which should be a foregone and therefore respectful and customer centric conclusion if a member chooses to leave the site. To be trawled, stalked and scammed after requesting to leave is a nasty and underhand way to do 'business'. The site is an awful mess - it is a huge scam and in fact populated by an awful lot of personal scammers sadly.
Dreadful site - do your research and use a more professional - customer focussed service if online dating is something you want to try seriously. If you just want to troll and hang in dodgy chatrooms, have nothing better to do, and money to waste then by all means give it a go.

Thumbnail of user fionag22
2 reviews
9 helpful votes
December 23rd, 2017

I got banned twice in the space of a fortnight even though I didn't break rule 4 of terms and conditions! Money grabbing tactics of the sleaziest type... Glad I m not the only one complaining!

Thumbnail of user gigis5
1 review
5 helpful votes
August 5th, 2016

I have been receiving emails from this site and I have never even signed up. I have no idea where they got my email address. They have sent me emails about my account username and password. It looks like they have set up an account for me to try and lure me into their site which made me suspicious of their intention - to rip money off me, that is!

Thumbnail of user marym830
1 review
1 helpful vote
May 17th, 2018

There are very few males or females on the site of age 60 plus, cant wait to finish my last months payment. Moya

Thumbnail of user shannonr23
1 review
18 helpful votes
January 4th, 2015

Clunky site. They suspend you if you mention ANY geography in an email. They don't tell you why you are suspended. Fascist basically. Read the T&C and you realize you will never get away from them. Like willingly marrying an abusive person. There are other sites that are far better.

Thumbnail of user tc38
1 review
15 helpful votes
July 4th, 2014

Agree with everyone here, what they say, ive been getting loads of so called messages, flirts and other rubbish when I go to have a look at the sender it says
"this user is no longer a member or has de-activated their account"

But im sure there are decent people on it
But trying to sort the wheat from the chaff is near impossible CRAP!

Thumbnail of user paulb128
1 review
10 helpful votes
June 14th, 2014

The sole purpose of this woeful site is to part you from your purse! STANDARD MEMBERSHIP? Utter crap! I would join their so called dating service, pay their fees, but first I would 'ROAD TEST' their service. Crass commercialism inviting the unwary with 'pig in a poke' come-ons.

Avoid Another Fraud [AF]

Thumbnail of user elainem15
1 review
22 helpful votes
April 8th, 2014

What a disaster, this website is corruption personified. It boasts of having thousands of members but from my experience, most of these are fake as there is no limit to the amount of profiles one could have. I got caught in a scam on this site, I stupidly gave in to ' a widows' request to share my email address and phone number only to be plagued by scam texts and emails looking for money from lots of 'widows'. I complained to Anotherfriend and got no satisfaction, they emailed to say they were aware of a scam but felt they had dealt with it in a timely manner. They literally don't care what people use the site for once they pay up and it certainly doesn't help when they hide behind computer screens as it is not possible to speak to anyone. It is by far the best kept secret of internet corruption in Ireland. They rope you in by offering you discounted membership but "overlook" to let you know that they will continue to take money out of your account once they have you credit card details. And BEWARE to those who go on the site from their mobile phones - I know of someone who was a standard (had cancelled her subscription) member but had been a premium member in the past and when she zoomed in on an item on the home page of her account, a window appeared "thanking her for upgrading her membership". It was not her intention to become a premium member but because of the poor site lay out she tapped on the upgrade function which is incredibly close to the inbox (I wonder why) and because they had stored her credit card details from previous, she was caught to pay again. OMG, keep away from the site, it's atrociously corrupt.

Thumbnail of user darrenl15
1 review
25 helpful votes
December 19th, 2014

I was a member of AnotherFriend on a couple of occasions. It was only when i was getting close to people in conversation that they suspended my account in order to extract upgraded membership. I found this to be a very callous way by the site to get people to upgrade. Another issue i had with the site was there automatic repeat billing policy which is in the small print where deactivating you're profile does not cancel repeat billing. Beware of this as personal e-mail to Anotherfriend is the only way to cancel repeat billing.

Thumbnail of user jerrya26
1 review
15 helpful votes
October 7th, 2015

I was very cross with Anotherfriend. Com, I cancel my account and they keep my card details and bill my account again. After I cancel everything. Jer in tipp

Thumbnail of user johnb627
1 review
3 helpful votes
June 27th, 2016

Do not use

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AnotherFriend is Ireland's largest dating and personals website online. Meet thousands of Irish singles for free on Anotherfriend.com.

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