AMIClubwear Questions & Answers

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Here’s what consumers have asked with answers from AMIClubwear staff and previous consumers.

53 questions answered
13% answered in 1 day
Question:

Who are you people? ami is an awesome online store. i have been ordering from them for about six years and everything was gorgeous. if they didn't send an item, because it was sold out, they refunded me promptly. i have tons of clothes and shoes and boots and jewelry, you name it, i've bought it. i have not one single complaint. if you choose to use a coupon code for your order, of course you have to add shipping. every site is like that! if you are too stupid to put in amishipped to receive free shipping then that is your fault! grow up people. no wonder we have a crappy president, some of you should not be voting or shopping. sheesh!

Answer:

I am honestly shocked by so many negative reviews. How could I have had such a positive experience, every single time, ordering several times over the past 5 - 6 years and so many others see the site as a scam and worst ever? Wow!

By Dee L.
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Question:

Answer:

I had placed a order for there on Saturday and I messaged them when I would've able to get the confirmation but I don't want to think bad about it because I need that for a special occasion October 27th & I hope I get my confirmation before then

By Devanae m.
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Question:

Is this a legitimate company

Answer:

I would say yes and no because they do have a website and social media but they scam you I ordered for the first time and never got my package and never got ahold of anyone I even wrote on their Instagram page

By Tatiana V.
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Question:

I live in india. my dad is coming from new york on 29th june. after reading so many negative feedbacks, am afraid of ordering. i want to order at least 15 shoes. who ll be responsible for timely delivery?

Answer:

I'm not sure about international shipping but if you have them shipped to your dad in NY he should receive them b4 the 29th if you order by the end of next week. I've never had a problem with their shoes. You just have to read the descriptions as far as the heel height & order your shoes accordingly. I wear a 9.5 US in regular tennis shoes but in heels & boots it's more like a 8 or 8.5 due to heel size. If they don't fit right, contact customer service & see if you can exchange or return them. Hope this helps!

By Tai Y.
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Question:

How do i cancel my order ? it's been five days and it's still processing .. my order number is 112350525

Answer:

Hi Courtney, Thank you for shopping with AMIcluwear.com. Upon reviewing your order, your order was placed on 10/24/18 and was shipped the very next day on 10/25/18. Your order was delivered on 10/31/18. Please note for future references all cancellation of order would have to made through our call center on the same day of your purchase. Please feel free to reach out to us with any questions. Have a great day. Warm regards, AMI

By AMIClubwear C., Customer Service
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Question:

Hello everyone. i just purchased a large order of cute dresses on amiclubwear, and i'm about a size 8-10 in dresses. i ordered all the dresses in a size l, but i was wondering, do their dresses run big? small? i'm hoping i didn't need a m... any advice would be greatly appreciated. can't wait for my order to arrive!

Answer:

I agree with April. I usually take a size 2-4 in American sizes, and ordered size Small in the dresses. I am very buxom, so things don't always fit as planned. I should have read the size chart. Two dresses fit well, and with one I could have ordered an XL! So check the size chart for future orders. You'll probably be OK with an L.

By Lynda V.
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Question:

I am from australia and have just purchased from this site. has any other international customers ordered from this site? and how long did the shipping take?

Answer:

I am in the US. I've ordered a couple times from the site. The shiping didn't take long, usually 3-5 business days. It make take a bit longer for you since they're based in California.

By Felicia M.
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Question:

I won the massive giveaway from y'all and hannah still haven't contacted me back i had won it on valentine of february 14, 2020 i have proof

Answer:

Hi Corta, Thank you for contacting AMIclubwear.com. May you please provide us with your full name or send us a DM and our social media team will confirm the winner and will contact you with a update. Thank you and have a wonderful day. Warm regards, AMI

By AMIClubwear C., Customer Service
Question:

Answer:

A: Hi Cynthia, Thank you for shopping with AMIclubwear.com. Please contact our call center for all cancellation of order as we reply back to our e-mails within 48 hours and your order could have shipped before we've answer your e-mail. We also do not cancel orders through this Sitejabber as we do not know what your order number is. Thank you and have a wonderful day. T (855)264-9327 Customer Service Hours 9:00AM-3:00PM PST Warm regards, AMI

By AMIClubwear C., Customer Service
Question:

I would like to cancel my order

Answer:

Hi Cynthia, Thank you for shopping with AMIclubwear.com. Please contact our call center for all cancellation of order as we reply back to our e-mails within 48 hours and your order could have shipped before we've answer your e-mail. We also do not cancel orders through this Sitejabber as we do not know what your order number is. Thank you and have a wonderful day. T (855)264-9327 Customer Service Hours 9:00AM-3:00PM PST Warm regards, AMI

By AMIClubwear C., Customer Service

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Typical questions asked:
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