• AmericanBlinds

AmericanBlinds

Overview

AmericanBlinds has a rating of 4.45 stars from 443 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanBlinds most frequently mention customer service, great product, and window coverings. AmericanBlinds ranks 6th among Doors & Windows sites.

  • Service
    65
  • Quality
    195

Proactively asks for customer feedback

This company responds to reviews on average within 22 hours

Positive reviews (last 12 months): 89.8%
Positive
79
Neutral
3
Negative
6

Instant Feedback

8,781 reviews

32
See all photos

What reviewers want you to know

Positive highlights

  • Always appreciate easy ordering at American Blinds and they were a perfect fit for our odd sized windows!
  • Good customer service, quick delivery and a perfect fit.

Critical highlights

No critical highlights yet

How would you rate AmericanBlinds?
Top Positive Review

“Very easy to navigate and great instructions for measuring...”

Amber T.
3/6/24

Very easy to navigate and great instructions for measuring and ordering. Samples came quickly which helped decide on the perfect white!

Top Critical Review

“Quality is Fine—Timing is Not”

Tracy M.
12/12/23

Ordered a large shipment of 13 blinds for a client. Blinds shipped from Korea thru DHL. First delivery of 3 blinds arrived "almost"on time. Remaining came in 4 separate shipments, the last more than a week later. Quality and price were fine (although one was incorrectly sized) but client was unhappy because they had to live without window treatments for so long. I decided to give them a second chance and ordered 4 "quick ship" blinds, due to ship 11/29 for delivery by 12/6. As of today, 12/5, they have not shipped. I will not use again.

Reviews (443)

Rating

Timeframe

Other

Reviews that mention popular keywords

american blinds (489) customer service (398)
Thumbnail of user samanthaf664
1 review
0 helpful votes
February 17th, 2024
Verified purchase

Quick and easy. I also was able to look up how I should measure on your site which I definitely needed lol! Thanks!

Quality
Thumbnail of user nancys4098
1 review
0 helpful votes
April 5th, 2024
Verified site experience

I last ordered from American Blind when you had to do it by phone!
This was super easy - great, easy to navigate site.

Thumbnail of user wandas796
1 review
0 helpful votes
February 4th, 2024
Verified purchase

Easy to use website. I've used American Blinds before and have always been satisfied

Quality
Thumbnail of user dennisb1735
1 review
0 helpful votes
February 23rd, 2024
Verified purchase

I was helped by Chad Black on the phone. He was very, very helpful with my questions and decision-making. It has been about a month and my wife loves her new motorized blind.

Quality
Thumbnail of user leannm56
1 review
0 helpful votes
April 10th, 2022
Verified purchase

Easy process. Now I hope the color is similar to the online sample!

Quality
Thumbnail of user kathleens1790
1 review
0 helpful votes
April 19th, 2022
Verified purchase
• Updated review

Simple, easy to measure and place online order. Good materials and excellent service.

Quality
Very good format to follow when choosing and ordering
April 9th, 2022
Verified site experience
• Previous review

Very good format to follow when choosing and ordering. Very easy

Thumbnail of user darlenes175
2 reviews
0 helpful votes
June 1st, 2022
Verified purchase

I called to ask questions and Jose was very helpful. I just placed my order on line and it was super easy.

Quality
Thumbnail of user beverlyw825
1 review
0 helpful votes
March 25th, 2024
Verified purchase
• Updated review

Every step of the process went smoothly. I did have a home improvement friend install them for me, she stated instructions were straight forward and is planning to get cordless ones for her home now.

Quality
Simple and straight forward shopping
January 30th, 2024
Verified site experience
• Previous review
Thumbnail of user lindav1541
1 review
0 helpful votes
January 14th, 2024
Verified purchase

So far so good. We will not be able to install till April. Can you extend the 30 days to April 10,2024 please. At that time we will install, and return if not good.

Thumbnail of user jamesg3391
2 reviews
0 helpful votes
March 7th, 2022
Verified purchase

No disappointment in product or sale price. An excellent product at a very reasonable price. Service was more than adequate.

Quality
Thumbnail of user davea678
1 review
0 helpful votes
April 29th, 2022
Verified purchase

The order process is great. The order arrived in time and the blinds are very nice. I highly recommend AmericanBlinds

Quality
Thumbnail of user jom651
1 review
0 helpful votes
March 3rd, 2024
Verified purchase

Very easy to order. It was very clear what info was required.

Quality
Thumbnail of user jackiek318
2 reviews
0 helpful votes
March 6th, 2024
Verified purchase
• Updated review

A little confusing regarding the discounts.
Thanks for the response. I appreciate the fact that you responded.

A little confusing regarding the discounts
March 13th, 2024
Verified site experience
• Previous review

* AmericanBlinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ricka344
1 review
0 helpful votes
June 19th, 2022
Verified purchase

Very good. Easy to navigate, blinds and options easy to follow

Quality
Thumbnail of user evelynp198
2 reviews
0 helpful votes
February 13th, 2022
Verified purchase

2nd time purchasing thru American Blinds. I know this experience will be as good as previous.

Quality
Thumbnail of user janetd1573
1 review
0 helpful votes
February 21st, 2024
Verified purchase

Replacing a blind I bought from you 25 years ago. Very happy with the durability, quality and look of your product. Great price too!

Quality
Thumbnail of user barrieb26
1 review
0 helpful votes
March 2nd, 2024
Verified purchase
• Updated review

Return shopper - always a great experience. Easy to install.

Quality
Nice blinds, easy navigation and checkout
October 22nd, 2023
Verified site experience
• Previous review
Fast, easy and you had exactly what I needed
June 6th, 2022
Verified site experience
• Previous review
Thumbnail of user deborahs1981
1 review
0 helpful votes
December 19th, 2021
Verified purchase

Easy order, looks great, a lot to choose from fast service. Quality work

Quality
Thumbnail of user danv362
3 reviews
0 helpful votes
December 22nd, 2021
Verified purchase

Great site! Easily navigated. Just wish there was an easier way to compare products.

Quality
Thumbnail of user neelyl4
1 review
0 helpful votes
December 30th, 2021
Verified purchase

Hangers for one window were different sizes
Bbb bb

Quality
Thumbnail of user cynthiah849
2 reviews
0 helpful votes
February 23rd, 2022
Verified purchase

Easy to install and fit great inside the window frame. Would purchase from American Blinds again.

Quality
Thumbnail of user monicas703
1 review
0 helpful votes
April 5th, 2022
Verified purchase

I RECEIVED THE ORDER AT THE ESTIMATED DATE; HOWEVER, THE ORDER WAS SHORT 6 PIECES AND BY THE TIME I RECEIVED THEM, MY HANDYMAN WASN'T COMING BACK TO INSTALL 6 PIECES SO I HAD TO FIGURE OUT HOW TO DO IT MYSELF AND CUT THEM A LITTLE ON THE BOTTOM.

Service
Quality
Thumbnail of user lindac3811
1 review
0 helpful votes
February 25th, 2022
Verified purchase

Great job! Got what I ordered in the time frame that was communicated

Thumbnail of user lorih824
1 review
0 helpful votes
March 16th, 2022
Verified purchase
• Updated review

Great company, fits perfectly! Always use American Blinds for my window coverings.

Quality
This is the best blind company I've ever worked with
February 21st, 2022
Verified site experience
• Previous review
Thumbnail of user nulln10606
1 review
0 helpful votes
March 23rd, 2022
Verified purchase

Measuring instructions were very clear. Ordering online was easy. Shipping time was great. Delivery was on time. The shade went up amazingly easy. That makes for a pretty much perfect product. I will certainly tell others about American Blinds. Thank you for being a company that can be relied on to do what they say they will do!

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.

Company Representative

Thumbnail of user socialc2
SocialCare ..
Typically responds within 22 hours

How do I know I can trust these reviews about AmericanBlinds?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about AmericanBlinds?