This website seems to be closed. Find similar businesses
  • AllVetMed

Overview

AllVetMed has a rating of 3.18 stars from 177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AllVetMed most frequently mention free shipping, pet pharmacy, and best online. AllVetMed ranks 105th among Pet Meds sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • When I asked to cancel the order I was hung up on by the customer service rep.
How would you rate AllVetMed?
Top Positive Review

“Great”

cindy m.
8/25/18

Absolutely love this company. They have all our pets medication and the best prices. Friendly staff quick and shipping.

Top Critical Review

“Terrible company”

Frank s.
1/13/16

Do not use this company, they will charge your credit card and tell you it's shipped. It takes aver calls and email to get your meds. Just a scam company.

Reviews (177)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (43)
Thumbnail of user cindym189
3 reviews
1 helpful vote
August 25th, 2018

Absolutely love this company. They have all our pets medication and the best prices. Friendly staff quick and shipping.

Thumbnail of user carols242
1 review
0 helpful votes
January 9th, 2018

My dog needs his medication and prices are so reasonable compare to my Veterinarian office. I save about 31% on his meds. There customer service is friendly and helpful

Thumbnail of user jaynem21
1 review
0 helpful votes
January 10th, 2018

They are accurate, helpful, and have fast delivery. I will always buy my dog her medicine from this website.

Thumbnail of user nicolek63
1 review
1 helpful vote
January 22nd, 2018

Im using vetsulin and syringes for my dog. Allivet is helping me save money to manage my dog diabetes

Thumbnail of user katark
1 review
1 helpful vote
March 31st, 2014

Since I wasn’t buying them at my local vet’s office, I was a little skeptical about purchasing meds online. I took advantage of the great prices and free shipping, which I hoped wouldn't mean a terribly long wait. Well, my order arrived today, less than a week after ordering. I am beyond pleased! Very happy to have found this pharmacy!"

Thumbnail of user franks109
1 review
3 helpful votes
January 13th, 2016

Do not use this company, they will charge your credit card and tell you it's shipped. It takes aver calls and email to get your meds. Just a scam company.

Thumbnail of user vartang
1 review
0 helpful votes
March 20th, 2014

I have made many purchases from Allvetmed and have always been very satisfied. They always communicate well and ship fast. The last order that I placed was on a Monday afternoon and it was shipped the very next day. I also have had one item that I received that was damaged even though it was well packaged and when I called them they immediately shipped out a replacement item with no hassles. I received the replacement and it was great. This is a wonderful place to shop!"

Thumbnail of user bontk
1 review
0 helpful votes
February 26th, 2014

I am man, and hate using the internet, so a friend of mine recommended Allvetmed, because I love cats and rescue them at my home. I asked her since I hate using computers, why them. She told me that their 1800 number allows me to make my orders over the phone with their very friendly customer service reps. I was so happy to speak to the gals at Allvetmed, they made it so easy for me to order all my cat's needs.

Thumbnail of user markl162
2 reviews
0 helpful votes
January 6th, 2016

Used them 3 times everything was ok. Now its been 3 weeks and no novox! Called 6xs and 3 emails! No response to emails on phone they say its on the way. Bogus UPS tracking no. UPDATE emailed PayPal and they responded that UPS lost all their pkgs and I will receive it by Saturday!... UPDATE with the help of PayPal I have received a total refund!

Thumbnail of user eomlib
3 reviews
11 helpful votes
February 20th, 2014

I went ahead and upgraded my order to overnight shipping so it will arrive tomorrow. I called and spoke with Dani, who was helpful, calm and professional. She helped me change my order and assured me that I would receive an email with a tracking number before the end of the day - which I received a little while ago. All I can say is I'm glad I saved the huge amount of money that I did. The whole order was half what my vet wanted to charge (and that's including the shipping) and I don't have to drive a half hour to pick them up! Thank you Dani and thanks Allvetmed!"

Thumbnail of user cb113
1 review
3 helpful votes
January 20th, 2016

1-800-PETMEDS will match any price that allvetmed advertises so buy from them. I ordered from allvetmed on 12/29/15. I was promised that the medication for my dog, which was on back order, would be in the next day and would be shipped... not once but 3 times! If you order from them you won't find any help from customer service either. They are all non-English speaking and when you ask for a supervisor they (Gaby) tells you that she is the only one there.
It is 1/20/16 and I still don't have the medication. I just called 1-800pet meds and they have the medication in stock and will ship it today. They matched allvetmeds price, including free shipping. Unfortunately because of allvetmeds I now have to have expedited shipping but it is only $3.99.
So don't order from allvetmed!

Thumbnail of user eemelie
1 review
0 helpful votes
July 14th, 2014

Oral Hygiene Kit for Dogs and Cats was the most recent item that I bought from Allvetmed.com. My pets absolutely love it and it's made a difference in their teeth, it's about half the price they charge at my vets. So Thanks Allvetmed.

Thumbnail of user deborahw19
1 review
2 helpful votes
July 6th, 2014

I have filed formal complaints with the agency that certifies this company as a dispensary for veterinarian medicine and the Pharmacy review board. Their shoddy customer service resulted in medical distress for my dog. They are refusing to rectify the situation or refund our money.

Thumbnail of user celinel1
1 review
2 helpful votes
May 29th, 2014

Paid for next day air ups shipping, they only sent 2 or the 3 medications I needed. They did not mention to me that they ran our of the third medication. Called them on the phone and was promised a return call back. No call back. Went to chat with then live online, was promised an email at the end of the day. No email. Called again and they told me they would send the package the next day with an email confirmation when it shipped. Still hasn't shipped. Very unreliable and had to make trips to get my medications elsewhere.

Thumbnail of user stephenb92
1 review
1 helpful vote
October 12th, 2015

First time user 2 weeks and no information and can't even locate the order, DO NOT USE THEM

Thumbnail of user cicir1
1 review
1 helpful vote
February 17th, 2014

Love this website, it is very user friendly, and they have a wide variety of products. I use to buy pet snacks, and treats at stores, but no longer, I save so much more money and time to just click on Allvetmed.com, it’s my one stop shop for all my pet’s needs

Thumbnail of user veronicas17
2 reviews
15 helpful votes
February 17th, 2014

My cat Toby has had obesity problems ever since he was a kitten. I have tried changing his food around various times to see if he would lose weight, many foods have caused him allergies and have not helped him with his weight problem. One day looking on the internet, I found Allvetmed and saw the variety of food supply that they carry and I was very pleased with the Hills Weight Control Prescription Food they carry, it did wonders for my cat Toby, and I if he’s happy, I’m happy. Thanks Allvetmed.

Thumbnail of user jonb41
1 review
0 helpful votes
March 1st, 2014

Amazing variety of products for all types of cats, dogs, and horses. It's like a one stop place to get everything you need. So far the lowest priced pharmacy I have seen so far. Shipped out quickly (next day after order placed) and was delivered within the time frame expected. Order was problem free. I recommend them and will order from them again. "

Thumbnail of user mikec118
1 review
4 helpful votes
July 11th, 2014

Has been 5 weeks since order placed. Credit card charged right away. Will not answer phone. Did respond to email but nothing but false promises, outright lies and excuses. Worst online commerce experience I have ever experienced.

Thumbnail of user jonv10
1 review
1 helpful vote
February 22nd, 2014

Great place to save money and time. I purchase a lot from here. They have plenty of meds for my pets. I like the convenience, just a click away….

Thumbnail of user montv4
1 review
0 helpful votes
Thumbnail of user rudolfs
1 review
0 helpful votes
March 20th, 2014

Love the variety and fantastic prices. I will shop here again!

Thumbnail of user juanp22
1 review
0 helpful votes
March 24th, 2014

Prices are very competitive, and they carry a huge line of products.

Thumbnail of user arat3
1 review
0 helpful votes
March 25th, 2014

As someone who buys a lot of stuff online, Allvetmed is the best site I have done business with."

Thumbnail of user maryw75
1 review
3 helpful votes
June 30th, 2014

This site is a scam. They will not respond to emails, calls, or chats. I used paypal and fortunately got my money back otherwise they would have never contacted me after taking my money.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

AllVetMed is an online pet supply store and pet pharmacy.

Company Representative

Thumbnail of user allvetmeda
allvetmed a.

How do I know I can trust these reviews about AllVetMed?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about AllVetMed?